TS16949外审审核计划()

1、audit plan iso/ts-16949:2009 page 5 of 5company data:order number:订单号za-number: audit representative:审核代表ea scope:area of validity: 有效范围audit type: 审核类型the 1 st surveillance audit after re-certificate audit audit data: 审核时间lead-auditor:审核人co-auditor:联合审核人-audit date: 审核日期audit language:审核语言rev. of m

2、anual:standard: 标准iso/ts-16949:2009process overview (according to process analysis / process map): 过程评估（根据过程分析/过程流程图）process type过程类型designation名称process name过程名称copc01market analysis and development 市场分析和开发c02process development 过程研发c03production and delivery 生产和交付c04customer feedback and service 顾

3、客反馈和服务mpm01business plan 业务计划m02quality cost, data analysis, continual improvement 质量成本，数据分析，持续改进m03management review 管理评估sps01control of document and record 文件记录控制s02human resource 人力资源s03infrastructure and environment, equipment and tooling management 基础设施，环境，设备，工装管理s04product protection 产品保护s05co

4、ntrol of monitoring and measuring devices 监测、测量设备控制s06product and process monitoring and measurement, control of nonconforming product 产品、过程监控和测量，不良品控制s07monitoring and measurement (internal audit & customer satisfaction)监测和测量（内审和顾客满意）s08purchasing and supplier management 采购和供应商管理the following audit

5、 plan is based on the current 2 shifts model1 hours additional time for the verification of corrective action effectiveness of previous audit is planned in the relevant processes!date: 26-28.12.2011time时间dept./process部门/过程processes过程contact person联系人auditor审核员focus/requirements关注点/要求1st day09:00- 09

6、:15opening meeting首次会议all related所有相关人员maxwelcome, introducing participants, providing information on the audit procedure, audit process and evaluation欢迎，介绍参与者，提供审核程序、过程及评估所需信息，09:15-09:30company tour公司参观qmrmaxfacility tour and factory layout 工厂参观和工厂平面图09:30- 12:00top management & qmr最高管理层和管理者代表 qua

7、lity system status, client & csr change communication.质量体系现状，客户和客户满意度变化及沟通verification of corrective actions for previous audit findings.前次审核问题项的整改措施验证m01: business plan 业务计划m03: management review 管理评估s07: monitoring and measurement (internal audit & customer satisfaction)监控和测量（内审和顾客满意）m02: quality

8、cost, data analysis, continual improvement 质量成本，数据分析，持续改进gm, qmr, financial officer总经理，管理层代表，财务人员maxorganization, qms, products & processes changes/ new customers & csr / customer complaints.4.1general requirements基本要求4.2documentation requirements 归档要求5 management responsibilities 管理层责任5.1 managemen

9、t duties 管理层义务5.2 customer focus 顾客关注焦点5.3 quality policies 质量方针5.4planning 规划5.5 responsibility, authorization and communication 责任，授权和沟通5.6 management review 管理评估6.1 resource planning, provision and management 资源规划，提供和管理8 measurement, analysis and improvement 测量，分析和改进8.2 surveillance and measureme

10、nt 监控和测量8.4 data analysis 数据分析8.5 improvement 改进12:00- 13:00lunch break午休13:00- 15:00sales dept销售部门c01: market analysis and development 市场分析和开发s04: product protection 产品保护c04: customer feedback and service顾客反馈和服务s07: monitoring and measurement (internal audit & customer satisfaction)监控和测量（内审和顾客满意）ma

11、rketing manager 销售经理max4.2documentation requirements 归档要求7.2 customer-related processes 顾客相关过程7.5 production and service provision 产品和服务提供8 measurement, analysis and improvement 测量，分析和改进8.2monitoring and measurement 监控和测量8.3control of nonconforming product 不良品控制8.4 data analysis 数据分析8.5 improvement

12、改进customer-specific requirements, as appropriate 顾客特殊要求，如合适15:00-17:00purchasing dept采购部s08: purchasing and supplier management 采购和供应商管理s04: product protection 产品保护material manager 物料经理max4.2documentation requirements 归档要求7.4 purchasing, supplier control, incoming verification 采购，供应商控制，来料确认7.5.4 cus

13、tomer property control 顾客财产控制7.5.5 store and product preservation 仓库和产品保存8 measurement, analysis and improvement 测量，分析和改进8.4 data analysis 数据分析8.5 improvement 改进applicable customer-specific requirements, e.g. on sub-supplier ppap 顾客特殊要求可适应，如有关分供方的ppap13:00- 17:30technical dept.技术部c02: process develo

14、pment 过程开发s01: control of document and record 文档和记录控制tech manager 技术经理max4.2documentation requirements 要求归档7.1 planning of realization 实现规划7.2 customer-related processes 顾客相关过程7.3 development 开发7.5 production and service provision 生产和服务提供8 measurement, analysis and improvement 测量，分析和改进8.1 general 一般

15、8.2 surveillance and measurement 跟进和测量8.4 data analysis8.5 improvementcustomer-specific requirements, as appropriate 顾客特殊要求，如合适17:30-18:00teamreview&communication2nd day9:00- 18:00production department workshops生产部 车间1c03: production and delivery 生产及交付s03: infrastructure and environment, equipment a

16、nd tooling management 基础设施，环境，设备和工装管理s06: product and process monitoring and measurement, control of nonconforming product产品、过程监控和测量，不良品控制s04: product protection 产品保production manager 生产经理max4.2documentation requirements 归档要求7.1 planning of realization 产品实现规划7.5 production and rendering of services

17、生产和服务交付8 measurement, analysis and improvement 测量，分析和改进8.1 general 一般8.2 surveillance and measurement 监控和测量8.3management of faulty products 缺陷品管理8.4 data analysis 数据分析8.5 improvement改进customer-specific requirements, as appropriate 客户特殊要求，如合适2nd day9:00- 12:00production department workshops生产部 车间2c03

18、: production and delivery 生产及交付s03: infrastructure and environment, equipment and tooling management 基础设施，环境，设备和工装管理s06: product and process monitoring and measurement, control of nonconforming product产品、过程监控和测量，不良品控制s04: product protection 产品保护production manager 生产经理max4.2documentation requirements

19、 归档要求7.1 planning of realization 产品实现规划7.5 production and rendering of services 生产和服务交付8 measurement, analysis and improvement 测量，分析和改进8.1 general 一般8.2 surveillance and measurement 监控和测量8.3management of faulty products 缺陷品管理8.4 data analysis 数据分析8.5 improvement改进customer-specific requirements, as a

20、ppropriate 客户特殊要求，如合适12:00- 13:00lunch break午休13:00- 18:00quality department质量部m02: quality cost, data analysis, continual improvement 质量成本，数据分析和持续改进s05: control of monitoring and measuring devices监测和测量设备控制s07: monitoring and measurement (internal audit & customer satisfaction) 监测和测量（内审和顾客满意）qa mana

21、ger 质量经理max4.2documentation requirements 归档要求7.1 planning of realization 实现规划7.6 lab and calibration control 实验室要校正控制8 measurement, analysis and improvement 测量分析和改进8.1 general 一般8.2 surveillance and measurement 监控和测量8.3management of faulty products 缺陷品控制8.4 data analysis 数据分析8.5 improvement改进custome

22、r-specific requirements, as appropriate客户特殊要求，如合适19:30-20:30production department workshops生产部 车间2c03: production and delivery 生产及交付s03: infrastructure and environment, equipment and tooling management 基础设施，环境，设备和工装管理s06: product and process monitoring and measurement, control of nonconforming produ

23、ct产品、过程监控和测量，不良品控制production manager 生产经理max4.2documentation requirements 归档要求7.1 planning of realization 产品实现规划7.5 production and rendering of services 生产和服务交付8 measurement, analysis and improvement 测量，分析和改进8.1 general 一般8.2 surveillance and measurement 监控和测量8.3management of faulty products 缺陷品管理8.

24、4 data analysis 数据分析8.5 improvement改进customer-specific requirements, as appropriate 客户特殊要求，如合适3th day09:00- 11:00admin dept. 行政部s02: human resource 人力资源admin manager 行政经理max4.2documentation requirements 归档要求5.5responsibility, authorization and communication 责任，授权和沟通6.1resource management 资源管理6.2huma

25、n resources 人力资源8.5 improvement 改进customer-specific requirements, as appropriate客户特殊要求，如合适12:00- 13:00lunch break午休13:00-15:00top management & qmr最高管理层和管理者代表m2: management review 管理评估gm, qmr 总经理，管理者代表max4.1general requirements一般要求4.2documentation requirements 归档要求5 management responsibilities 管理层责任5.1 management duties 管理层义务5.2 customer focus 顾客关注焦点5.3 quality policies 质量政策5.4planning 规划5.5 responsibility, authorization and communication 责任，授权和沟通5.6 management review 管理评估6.1 resource planning, provision and management 资料规划，提供