常见硬件故障举例 sun

1、常见硬件故障举例1， 系统日志/var/adm/messages*中报出cpu，内存出现aft类报错，应及时保修更换。查看cpu数量是否正确：psrinfo0 on-line since 01/26/07 11:22:072 on-line since 01/26/07 11:22:0516 on-line since 01/26/07 11:22:0718 on-line since 01/26/07 11:22:07或者/usr/platform/sun4u/sbin/prtdiag v 可以看到比较详细的系统硬件配置。prtdiag -v | moresystem configurati

2、on: sun microsystems sun4u sun fire v440system clock frequency: 177 mhzmemory size: 4gb =cpus = e$ cpu cpu temperaturecpu freq size implementation mask die amb. status location- - - - - - - - -0 1593 mhz 1mb sunw,ultrasparc-iiii 3.4 - - online - 1 1593 mhz 1mb sunw,ultrasparc-iiii 3.4 - - online - （

3、下面略） a，cpu报错信息举例，例子中说明cpu18出现错误：jun 27 17:50:30 v440 sunw,ultrasparc-iv: id 289920 notice: aft0 ucc event detected by cpu18 in user mode at tl=0, errid 0x00420f56.380eacb0jun 27 17:50:30 v440 afsr 0x00000400.00000026 afar 0x000000a0.b2532b20jun 27 17:50:30 v440 fault_pc 0xfe1696a8 esynd 0x

4、0026jun 27 17:50:30 v440 sunw,ultrasparc-iv: id 173042 aft0 errid 0x00420f56.380eacb0 data bit 19 was in error and correctedjun 27 17:50:30 v440 sunw,ultrasparc-iv: id 832860 aft2 errid 0x00420f56.380eacb0 pa=0x000000a0.b2532b00jun 27 17:50:30 v440 e$tag 0x000004a0.b2400001 e$sta

5、te_0 sharedjun 27 17:50:30 v440 sunw,ultrasparc-iv: id 895151 aft2 e$data (0x00) 0xfe409880.fe40b1e4 0xfe4133f8.fe1ee4a4 ecc 0x03fjun 27 17:50:30 v440 sunw,ultrasparc-iv: id 895151 aft2 e$data (0x10) 0xfe409370.fe40b120 0xfe40d77c.fe418850 ecc 0x17ajun 27 17:50:30 v440 sunw,ultra

6、sparc-iv: id 895151 aft2 e$data (0x20) 0xfe410fb8.fe40c874 0xfe07bdd0.fe406ad0 ecc 0x1a8jun 27 17:50:30 v440 sunw,ultrasparc-iv: id 895151 aft2 e$data (0x30) 0xfe40fe14.fe4104c0 0xfe40df10.fe4052c4 ecc 0x14ejun 27 17:50:30 v440 sunw,ultrasparc-iv: id 929717 aft2 d$ data

7、 not availablejun 27 17:50:30 v440 sunw,ultrasparc-iv: id 335345 aft2 i$ data not availableb，内存报错举例，可以看出/n0/sb4/p3/e1 j7300 这根内存有问题。may 14 17:39:20 hdb-lc lw8: id 408692 kern.notice main, up 153 days 12:05:38, memory 8,512,064may 14 21:39:20 hdb-lc lw8: id 994892 kern.notice main, up 153 d

8、ays 16:05:38, memory 8,208,768may 14 22:25:38 hdb-lc sunw,ultrasparc-iv: id 838864 notice: aft0 first error ucc event detected by cpu19 in user mode at tl=0, errid 0x002f28e2.e95593c0may 14 22:25:38 hdb-lc afsr 0x00000400.00000001 afar 0x00000023.f67bce70may 14 22:25:38 hdb-lc fault_pc 0x1

9、00fb8e60 esynd 0x0001 /n0/sb4/p3/e1 j7300may 14 22:25:38 hdb-lc sunw,ultrasparc-iv: id 450664 aft0 errid 0x002f28e2.e95593c0 check bit 0 was in error and correctedmay 14 22:25:38 hdb-lc sunw,ultrasparc-iv: id 248406 aft2 errid 0x002f28e2.e95593c0 pa=0x00000023.f67bce40may 14 22:2

10、5:38 hdb-lc e$tag 0x0000008f.d9249049 e$state_1 sharedmay 14 22:25:38 hdb-lc sunw,ultrasparc-iv: id 895151 aft2 e$data (0x00) 0xde10a064.80a3e000 0x1240027e.01000000 ecc 0x02amay 14 22:25:38 hdb-lc sunw,ultrasparc-iv: id 895151 aft2 e$data (0x10) 0xd80d601e.80a32005 0x0240015c.80

11、a7202b ecc 0x13amay 14 22:25:38 hdb-lc sunw,ultrasparc-iv: id 895151 aft2 e$data (0x20) 0x124000f5.01000000 0xd2176000.d406a030 ecc 0x186may 14 22:25:38 hdb-lc sunw,ultrasparc-iv: id 895151 aft2 e$data (0x30) 0x80a2400a.1640002d 0x01000000.c65e6180 ecc 0x1e8may 14 22:25:38 hdb-lc

12、 sunw,ultrasparc-iv: id 929717 aft2 d$ data not availablemay 14 22:25:38 hdb-lc sunw,ultrasparc-iv: id 335345 aft2 i$ data not availablemay 14 22:25:49 hdb-lc sunw,ultrasparc-iv: id 828558 notice: aft0 ucc event detected by cpu19 in user mode at tl=0, errid 0x002f28e2.e

13、95593c0may 14 22:25:49 hdb-lc afsr 0x00200400.00000001 afar 0x00000023.f67bce70may 14 22:25:49 hdb-lc fault_pc 0x100fb8e60 esynd 0x0001 /n0/sb4/p3/e1 j7300may 14 22:25:49 hdb-lc sunw,ultrasparc-iv: id 450664 aft0 errid 0x002f28e2.e95593c0 check bit 0 was in error and correctedmay 14 22:25:

14、49 hdb-lc sunw,ultrasparc-iv: id 248406 aft2 errid 0x002f28e2.e95593c0 pa=0x00000023.f67bce40may 14 22:25:49 hdb-lc e$tag 0x0000008f.d9249049 e$state_1 sharedmay 14 22:25:49 hdb-lc sunw,ultrasparc-iv: id 895151 aft2 e$data (0x00) 0xde10a064.80a3e000 0x1240027e.01000000 ecc 0x02am

15、ay 14 22:25:49 hdb-lc sunw,ultrasparc-iv: id 895151 aft2 e$data (0x10) 0xd80d601e.80a32005 0x0240015c.80a7202b ecc 0x13amay 14 22:25:49 hdb-lc sunw,ultrasparc-iv: id 895151 aft2 e$data (0x20) 0x124000f5.01000000 0xd2176000.d406a030 ecc 0x186may 14 22:25:49 hdb-lc sunw,ultrasparc-

16、iv: id 895151 aft2 e$data (0x30) 0x80a2400a.1640002d 0x01000000.c65e6180 ecc 0x1e8may 14 22:25:49 hdb-lc sunw,ultrasparc-iv: id 929717 aft2 d$ data not availablemay 14 22:25:49 hdb-lc sunw,ultrasparc-iv: id 335345 aft2 i$ data not available2， 硬盘报错a， 用format命令，对应磁盘条目出现“t

17、ype unknown”或者“ driver not found”。b， 命令iostat en 输出查看磁盘信息，注意media error中的数值是否为0。c， 对于用sds做的软raid，出现下面几种情况，则应及时保修。 命令 metadb 的输出中出现大写字母打头的行。 命令 metastat 的输出中，对应的raid卷状态出现非ok状态提示。 系统日志中出现关于meta的告警信息。 举例正常的metadb和metastat输出和系统日志中的告警信息。bash-2.03# metadb flags first blk block count a m p luo 16 1034 /dev

18、/dsk/c1t0d0s7 a p luo 1050 1034 /dev/dsk/c1t0d0s7 a p luo 2084 1034 /dev/dsk/c1t0d0s7 a p luo 16 1034 /dev/dsk/c1t1d0s7 a p luo 1050 1034 /dev/dsk/c1t1d0s7 a p luo 2084 1034 /dev/dsk/c1t1d0s7bash-2.03# metastat | mored0: mirror submirror 0: d1 state: okay submirror 1: d2 state: okay pass: 1 read opt

19、ion: roundrobin (default) write option: parallel (default) size: 55092864 blocksd1: submirror of d0 state: okay size: 55092864 blocks stripe 0: device start block dbase state hot spare c1t0d0s0 0 no okay d2: submirror of d0 state: okay size: 55092864 blocks stripe 0: device start block dbase state h

20、ot spare c1t1d0s0 0 no okay nov 13 20:25:23 v440 md_stripe: id 641072 kern.warning warning: md: d32: read error on /dev/dsk/c1t1d0s3nov 13 20:25:24 v440 md_mirror: id 104909 kern.warning warning: md: d32: /dev/dsk/c1t1d0s3 needs maintenancec, 系统日志/var/adm/messages* 中出现磁盘的block报错信息。例如：nov 13 20:25:18

21、 v440 scsi: id 107833 kern.warning warning: /pci9,600000/sunw,qlc2/fp0,0/ssdw500000e0114799c1,0 (ssd0):nov 13 20:25:18 v440 error for command: read(10) error level: retryablenov 13 20:25:18 v440 scsi: id 107833 kern.notice requested block: 111216288 error block: 111216305nov 13 20:25:18 v440 scsi: i

22、d 107833 kern.notice vendor: fujitsu serial number: 0530c049em nov 13 20:25:18 v440 scsi: id 107833 kern.notice sense key: media errornov 13 20:25:18 v440 scsi: id 107833 kern.notice asc: 0x11 (), ascq: 0x1, fru: 0x0nov 13 20:25:19 v440 scsi: id 243001 kern.warning warning: /pci9,600000/sunw,qlc2/fp

23、0,0 (fcp0):nov 13 20:25:19 v440 fcp: wwn 0x500000e0114799c1 reset successfullynov 13 20:25:19 v440 scsi: id 107833 kern.warning warning: /pci9,600000/sunw,qlc2/fp0,0/ssdw500000e0114799c1,0 (ssd0):nov 13 20:25:19 v440 error for command: read(10) error level: retryablenov 13 20:25:19 v440 scsi: id 107

24、833 kern.notice requested block: 111216288 error block: 111216305nov 13 20:25:19 v440 scsi: id 107833 kern.notice vendor: fujitsu serial number: 0530c049em nov 13 20:25:19 v440 scsi: id 107833 kern.notice sense key: media errornov 13 20:25:19 v440 scsi: id 107833 kern.notice asc: 0x11 (), ascq: 0x1,

25、 fru: 0x0nov 13 20:25:20 v440 scsi: id 243001 kern.warning warning: /pci9,600000/sunw,qlc2/fp0,0/ssdw500000e0114799c1,0 (ssd0):nov 13 20:25:20 v440 scsi transport failed: reason reset: retrying commandnov 13 20:25:22 v440 scsi: id 107833 kern.warning warning: /pci9,600000/sunw,qlc2/fp0,0/ssdw500000e

26、0114799c1,0 (ssd0):nov 13 20:25:22 v440 error for command: read(10) error level: retryablenov 13 20:25:22 v440 scsi: id 107833 kern.notice requested block: 111216288 error block: 111216305nov 13 20:25:22 v440 scsi: id 107833 kern.notice vendor: fujitsu serial number: 0530c049em nov 13 20:25:22 v440

27、scsi: id 107833 kern.notice sense key: media errornov 13 20:25:22 v440 scsi: id 107833 kern.notice asc: 0x11 (), ascq: 0x1, fru: 0x03， 网络接口的问题 例如网络时断时通，会在系统日志/var/adm/messages*中产生如下日志： mar 16 23:12:30 v440 genunix: id 408789 kern.warning warning: ce0: fault detected external to device; service degra

28、dedmar 16 23:12:30 v440 genunix: id 451854 kern.warning warning: ce0: xcvr addr:0x01 - link downmar 16 23:14:06 v440 genunix: id 408789 kern.notice notice: ce0: fault cleared external to device; service availablemar 16 23:14:06 v440 genunix: id 451854 kern.notice notice: ce0: xcvr addr:0x01 - link u

29、p 100 mbps full duplexmar 16 23:14:16 v440 genunix: id 408789 kern.warning warning: ce0: fault detected external to device; service degradedmar 16 23:14:16 v440 genunix: id 451854 kern.warning warning: ce0: xcvr addr:0x01 - link downmar 16 23:14:54 v440 genunix: id 408789 kern.notice notice: ce0: fa

30、ult cleared external to device; service availablemar 16 23:14:54 v440 genunix: id 451854 kern.notice notice: ce0: xcvr addr:0x01 - link up 100 mbps full duplexmar 16 23:51:39 v440 genunix: id 408789 kern.warning warning: ce0: fault detected external to device; service degradedmar 16 23:51:39 v440 ge

31、nunix: id 451854 kern.warning warning: ce0: xcvr addr:0x01 - link downmar 16 23:53:11 v440 genunix: id 408789 kern.notice notice: ce0: fault cleared external to device; service availablemar 16 23:53:11 v440 genunix: id 451854 kern.notice notice: ce0: xcvr addr:0x01 - link up 100 mbps full duplexmar

32、16 23:53:23 v440 genunix: id 408789 kern.warning warning: ce0: fault detected external to device; service degradedmar 16 23:53:23 v440 genunix: id 451854 kern.warning warning: ce0: xcvr addr:0x01 - link downmar 16 23:54:02 v440 genunix: id 408789 kern.notice notice: ce0: fault cleared external to de

33、vice; service availablemar 16 23:54:02 v440 genunix: id 451854 kern.notice notice: ce0: xcvr addr:0x01 - link up 100 mbps full duplex4， 通过系统配置命令判断硬件故障信息。可以查看系统的cpu，内存，pci，i/o，风扇，电源模块，温度，obp版本以及各种指示灯的详细状态。比如坏了一个电源，则电源状态那里会显示fault，而不是ok。举例v440的prtdiag v 输出信息：rootv440# /usr/platform/sun4u/sbin/prtdiag

34、-v | moresystem configuration: sun microsystems sun4u sun fire v440system clock frequency: 177 mhzmemory size: 4gb = cpus = e$ cpu cpu temperaturecpu freq size implementation mask die amb. status location- - - - - - - - - 0 1593 mhz 1mb sunw,ultrasparc-iiii 3.4 - - online - 1 1593 mhz 1mb sunw,ultra

35、sparc-iiii 3.4 - - online - = io devices =bus freq slot + name +type mhz status path model- - - - -pci 66 mb pci108e,abba (network) sunw,pci-ce okay /pci1c,600000/network2pci 66 pci2 pci100b,35 (network) sunw,pci-ce okay /pci1d,700000/network2pci 66 pci4 pci100b,35 (network) sunw,pci-x-qge okay /pci

36、1d,700000/pci1/network0pci 66 pci4 pci100b,35 (network) sunw,pci-x-qge okay /pci1d,700000/pci1/network1pci 66 pci4 pci100b,35 (network) sunw,pci-x-qge okay /pci1d,700000/pci1/network2pci 66 pci4 pci100b,35 (network) sunw,pci-x-qge okay /pci1d,700000/pci1/network3pci 33 mb isa/su (serial) okay /pci1e

37、,600000/isa7/serial0,3f8pci 33 mb isa/su (serial) okay /pci1e,600000/isa7/serial0,2e8pci 33 mb isa/rmc-comm-rmc_comm (seria+ okay /pci1e,600000/isa7/rmc-comm0,3e8pci 33 pci0 pci100b,35 (network) sunw,pci-ce okay /pci1e,600000/network2pci 33 mb pciclass,0c0310 (usb) okay /pci1e,600000/usbapci 33 mb p

38、ciclass,0c0310 (usb) okay /pci1e,600000/usbbpci 33 mb pci10b9,5229 (ide) okay /pci1e,600000/idedpci 66 mb pci108e,abba (network) sunw,pci-ce okay /pci1f,700000/network1pci 66 mb scsi-pci1000,30 (scsi-2) lsi,1030 okay /pci1f,700000/scsi2pci 66 mb scsi-pci1000,30 (scsi-2) lsi,1030 okay /pci1f,700000/s

39、csi2,1= memory configuration =segment table:-base address size interleave factor contains-0x0 2gb 4 bankids 0,1,2,30x1000000000 2gb 4 bankids 16,17,18,19bank table:- physical locationid controllerid groupid size interleave way-0 0 0 512mb 0,1,2,31 0 1 512mb 2 0 1 512mb 3 0 0 512mb 16 1 0 512mb 0,1,2

40、,317 1 1 512mb 18 1 1 512mb 19 1 0 512mb memory module groups:-controllerid groupid labels status-0 0 c0/p0/b0/d0 0 0 c0/p0/b0/d1 0 1 c0/p0/b1/d0 0 1 c0/p0/b1/d1 1 0 c1/p0/b0/d0 1 0 c1/p0/b0/d1 1 1 c1/p0/b1/d0 1 1 c1/p0/b1/d1 = environmental status =fan speeds:-location sensor status speed-ft0/f0 tach okay 3792 rpm ft1/f0 tach okay 3994 rpm ft1/f1 tach okay 3947 rpm ps0 ff_pdct_fan okay ps1 ff_pdct_fan okay temperature