国际酒店专业中英文对照

1、酒店专业术语中英文对照HOTEL TELMINOLOGY (CHINESE TO ENGLISH)部门英文英文缩写Parti部门及岗位名称行政及人力资源部Executive & Human ResourcesDivisionE&HR人事部Pers onn elDepartme ntPD质检培训部Quality Inspection& Training DepartmentQID后勤部Rear-Service Divisi onRSD市场推广及销售部Sales&Marketing DivisionS&M公共关系部Public Relation DepartmentPRD财务部Fi nan ceD

2、ivisio nFD收银部CashDivisio nCD成本部Cost-control DepartmentCCD会计部Accounting DivisionACD采购部Purchas ing Departme ntPD电脑部Electronic Date ProcessingEDP房务部RoomsDivisio nRD前厅部Front OfficeFO管家部Housekeep in gDepartme ntHSKP洗衣房Laundry RoomLR保洁部Public AreaPA楼层Floor保安部Security Departme ntSEC康乐部Entertainment& Recrea

3、tion DepartmentE&R工程部Engin eeri ng Departme ntENG餐饮部Food & BeverageDepartmentF&B西餐厅WestRestaura ntWR中餐厅Chin eseRestaura ntCR部门央文央文缩与Part 2职位名称职位英文英文缩与董事长Chairman of the BoardCOB董事长助理Board Assista ntBA执行董事Executive DirectorEXD总经理Gen eralMa nagerGM副总经理Deputy GeneralManagerDGM驻店经理Reside ntMa nagerRM总经理

4、助理GeneralMan agerAssista ntGMA顾问Adviser行政值班经理Manageron Duty/Executive on DutyMOD行政秘书Executive SecretaryES文员Clerk行政总监Administration DirectorADD行政办公室主任Executive OfficerEO人力资源部经理Human ResourcesManagerHRM培训部经理Training ManagerTM培训主任Training OfficerTRO质检培训主任Quality Inspection& Training OfficerQITO人事主管Pers

5、 onn elSupervisorPS车队主管Chief DriverCD文员Order TakerOT临时工Casuallaborer司机Driver外籍职员Expatriate人事档案文员PersonnelFiling Clerk宿舍管理员Dormitory Conservator厨工Kitchen Helper更衣室管理员Locker-room Conservator房务总监Director of RoomsDivisionDOR前厅经理Front Office ManagerFOM部门央文央文缩与客房经理Housekeep in gDepartme ntMa nagerHSKD大堂副理

6、Assista ntMa nagerAM首席礼宾司Chief ConciergeCC客务主任GuestRelation OfficerGRO接待主管Chief ReceptionistCR接待员Recepti onist行政管家Executive HousekeeperEH客房高级主管Sen iorSupervisorSS楼层主管Floor SupervisorFS楼层领班Floor CaptainFC洗衣房经理Laundry ManagerLMPA主管PA SupervisorPS客房服务员Room AttendantRA礼宾部领班Bell Captain行李生Bellboy高级行李生Sen

7、ior Bellboy门童/女门童Door man /Door girl技工Mecha nic大烫工Flatwork Ironer小烫工Hand Ironer Presser平烫工Ironer干洗工Dry-clea ner水洗工WasherExtractor布草收发员Linen Attendant洗衣男工/女工Laun dryma n/ Laun drywoma n女缝工、女裁缝Seamstress订房部文员Booking Clerk商务中心文员Busi nessCe nterClerk接线生主管Chief Operator接线生，总机Operator/Teleph on eOperator园

8、丁Garde ner保洁员Public AreaPA商场部主管ShopSupervisor商场营业员Shop Assista nt部门英文英文缩与餐饮总监Director of Food &BeverageDFB餐饮部经理Food &Beverage ManagerFBM酒水部经理BeverageMa nagerBEM西餐厅主管Western RestaurantSupervisorWRS中餐厅主管Chi neseRestaura ntSupervisorCRS宴会部经理Banqueting ManagerBAM宴会销售经理Banq uetSalesMa nager宴会销售主任Banq uet

9、SalesOfficerBSO宴会销售代表Banq uetsSalesExecutiveBSE咖啡厅主管Coffee ShopSupervisorCSS酒吧主管Head Bartender楼面主任Head Waiter（男 ）/Head Waitress女）HW楼面部长Capta in送餐领班Room Service Captain迎宾员/咨客Hostess服务员Waiter（男 服务员）,Waitress女服务员）行政总厨Executive ChefEC中餐厨师长Sous-chef Chin esekitche n西餐厨师长Sous-chef Wester n kitche n西饼房主管Ch

10、ief BakerCB配菜厨师Assembler高级厨师、名厨师Cordon Bleu点心师Dim Sum Maker传菜员Food Runner管事部领班Forema n备餐间领班Pan try Capta in备餐员Pan try ma n酒吧侍应，酒吧招待Barte nder酒吧男侍应Bar boy酒吧女侍应Barmaid高级酒吧侍者Sen ior Barte nder调酒员Tap man茶艺师Tea Cere mon y Keeper水台厨工Butcher部门英文英文缩与砧板厨师Chopper洗碗工Dishwasher打荷厨师Food Distributor见习厨师Apprentice

11、 Cook厨房杂工Amah学徒Appre ntice勤杂工Han dyma n洗采工VegetableWasher营业总监Director of Sales& MarketingDOS销售部经理Managerof SalesDepartmentMOS宴会销售经理Banq uetSalesMa nagerBSM销售经理SalesMa nagerSAM贵宾部经理VIP ManagerVM公关部经理PR ManagerPRM公关主任PR OfficerPRO预定部主管Reservatio nSupervisorRS销售代表SalesExecutiveSE团队联络员Group Co-Coord in

12、ator市场协调员Marketing Co-coordinator美术设计师Art Designer美工Artist工程总监Chief EngineerCE工程部经理Engineering ManagerEM值班工程师Duty EngineerDE运行主管Operation SupervisorOS维修主管Repairing SupervisorRS运行领班Operati on Capta inOC维修领班Repairing CaptainRC锅炉组长Boiler section head锅炉工Boiler man木工Carpe nter强电组长Electrical Section Head部

13、门央文央文缩与电工Electricia n弱电组长Electrics Sect ion Head万能工Han dyma n空调技工Air-conditioning Mechanic机修组长Mechanic Section Head油漆工Pai nter电梯工Lift Operator客房维修组长Room MaintenanceSectionHead财务总监Financial ControllerFC财务部经理Accounting ManagerACM总会计师Chief Acco untantCA会计师Acco untantCOC成本控制王管CostC on troller采购部经理Purcha

14、s in gMa nagerPM采购部主管Purchas in gOfficerPS前台收银主管Front Officer CashierSupervisorFOCS电脑部主管EDP SupervisorEDPS总出纳Chief CashierCC应付账款主管Accounts PayableSupervisor应收帐款主管Accounts ReceivableSupervisor成本核算主管Costing Supervisor收货部主管Receiving Supervisor收入审计员In come Auditor查帐员、审计员Auditor收款员、出纳员Cashier网络维护员Network

15、 AdministratorNA采购员Purchas in gAge ntPUA前台收银员Front Office CashierFOC夜审Night AuditorNA日审Day Auditor收货员Receiving Clerk仓管员Storekeeper部门央文央文缩与康乐部总监Director of Entertainment& RecreationDER康乐部经理Entertainment& RecreationManagerERM康体主管En tertai nmen tSupervisor娱乐主管Recreatio n Supervisor康体领班En tertai nmen t

16、Capta in娱乐领班Recreati on Capta in理发师Barber美容师Beauticia n美容服务员Beauty Sal on Atte ndant救生员Lifeguard指甲修剪师Mani curist男按摩师/女按摩师Masseur/Masseuse教练Trai nerDJ公主DJ Princess技师Masseur/Masseuse保安部经理Security ManagerSM保安部副经理Asst. Security ManagerASM消防主管Fire control Supervisor警卫主管Security Supervisor保安员Security Guar

17、d所有部门总监/经理主管领班DHSSUPDepartme ntHeadSupervisorCapta in高级领班Sen iorC aptainPart 3日常用语登记入住CheckinC/I退房CheckoutC/O预计抵店Due inD/I预计离店Due outD/O到店、入住ArrivalARR部门央文央文缩与离店、离开DepartureDEPT房间RoomRM取消Can celCXL贵宾Very important personVIP散客Freeindividual travelerFIT自来客人Walk inW/I已入住OccupyOCC退房Vaca ntVAC坏房Out of or

18、derO.O.O.自用房Houseuse客人GuestGST预计抵店Expected arrivalE/A预计离店Expected departureE/D延期、续住Exte nsionEXT入住登记单Registration cardRC长包房Long stayingL/S日租、当日用房Day useD/U早餐BreakfastBF折扣Disco untDISC.免费房Complime ntaryCOMP.账单、收据VoucherVR单独的Si ngleSGL双人的（大床）DoubleDBL双人房（两个床）TwinTWN与同行Travel withT/W与同住、分开付款SharewithS/

19、W加入Join inJ/I免收押金Waive depositW/D未交押金No deposit预计到达时间Expected time of arrivalETA预计离开时间Expected time departure服务Service擦鞋服务Shoessh ine开夜床Turn down部门央文央文缩与唤醒服务Wakeup婴儿看护Infant care婴儿床Baby cot失物招领Lost and found洗衣Laundry送餐服务/送餐部Room serviceRMSVC陪同房Guide RoomG/R国际长途Intern ati onal direct diali ngIDD国内长途D

20、omestic direct dialingDDD高级的，资深的SeniorSR初级的JuniorJR合约价Con tract rateCR要求RequestREQ押金DepositDEP已保证Guara nteedGTD客人留言或邮件Mail& informationM&l备忘录Memora ndumMEMO传真FacsimileFAX电话Teleph oneTEL请PleasePLS谢谢ThanksTKS跟办Follow upF/U请勿打扰Do not disturbDND勿查询Con fide ntialCONF保密入住In cog nitoINCO轻便行李Light baggageL/

21、B无行李No baggageN/B大量行李Heavy baggageH/B套票XJ、PackagePKG不做房No needserviceNNS预订未到No showN/S转换ChangeCHG换房Chan geroomCHGRM免收费Freeof chargeFOC部门央文央文缩与行政的ExecutiveEXE延迟退房Late checkoutL/C半日租Half day chargeHDC全日租full day chargeFDC信件LetterLTR有限的LimitedLTD公司Compa nyCO.已允许PermittedPER升级入住Up gradeU/G预订Book ingBKG尽

22、可能快、便捷服务As soonaspossibleASAP聚会PartyPTY团队GroupGRP楼层FloorFL标准的Sta ndardSTD豪华的DeluxeDLX注意事项Atte ntio nATTN确认Confirm政策与程序Policies andproceduresP&P电传TelexTLX抄送Corbin copyCC无房价No rateN/R套房SuiteSTE交班本Log book移动电话，手机Call phone紧急情况，突发事件Emerge ncy津贴、补贴Allowa nee对外服务津贴Foreign ServiceAllowanee年假Annual Leave任命；

23、职务Appo in tme nt调职授权书Changeof StatusAuthorization Form休息Day Off换休Trade Day Off补假Compensation Day Off部门降职 纪律；惩戒 开除、解雇、免职 任务、责任、职责 当值；上班下班 班次表 雇佣 为所雇佣雇员；雇工 正式雇员 临时雇员 员工手册 每月优秀员工 年度优秀员工 员工表现评估 求职申请表 雇用、聘用 行政人员 福利补贴 专职工作 节假日 公众假期 面试 被面试者 面试者 工作职责 休假、假期、离职 病假 有薪假期 无薪假期 离职 管理层级 经理简称MGR)英文缩写英文DemoteDiscipl

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25、rvieweeIn terviewerJob DescriptionLeaveSick LeavePaid LeaveUn paid LeaveTo leavea jobMan ageme ntHierarchyMan ager部门央文央文缩与经理级人员Man agerial Pers onnel人员配备Manning人员编制Manning Guide人力Man power犯规通知书Misc on duct Notice休息Off下班Off Duty办公室Officer职员签单Officer Cheek组织机构图Organization Chart加班Overtime专用自动电话交换机Priv

26、ate automatic branch exchange兼职工作Part-time job部分时间工作Work part-time工资、薪金Pay工资、薪金支票Paycheck出纳员Paymaster工资主任Payroll Officer养老金，退休金Pension退休金Retirement pension津贴、奖金Perquisite全体工作人员Pers onnel工作岗位Post晋升Promote打卡上、下班Pun chi n/out履历Record招聘、招工Recruit换班、替班Relief替班服务员Relief Maid换班者、替班者Reliever辞职；辞只书Resig nati on提出辞职To resign/Totenderone resignation退休；退只Retire/Retireme nt（工资）帐Rise部门英文英文缩与工资、薪酬Salary月薪Monthly Salary年薪Annual / Yearly Salary工