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1、模拟试题(一) Questions 1-5 Look at questions 1-5 In each question,which sentence is correct? For each question,mark one letter(A,B,or C)on your Answer Sheet 1 Annual Leave There will be 30 days paid annual leave plus 10 days public and privilege holidays. The employees are entitled to A 20 paid holidays
2、each year B 30 paid holidays each year C 40 paid holidays each year 2 Program Cost $7,100(2007) (covers tuitionall program materials,and some meals) Special pricing available to companies sponsoring three or more participants. A company may be given a discount if they provideA money for the program
3、B money for at least three of their own employees C a special price 3 Qualifications You must possess a Bachelor or a Master of Science degree in Computer Science or Computer Engineering with more than three years of experience in software development,in Windows*internals,Windows* Driver development
4、,IA-32 platform design, kernel debugger expertise and solid programming skills Applicants must have A a degree and previous experience B a bachelors degree in Computer Engineering C a masters degree in Computer Science 4 A free transfer between terminals is available using Heathrow Express and Heath
5、rowConnect trains A Heathrow Airport provides free pickup service B Heathrow Airport and local destinations are connected by free train services C Free train services connect the terminals of Heathrow Airport 5 Preprinted leaflets and brochure can be inserted into the newspaper or magazine supple-me
6、ntsThey are charged per thousand copies against the total quantity distributed A The inserted leaflets and brochure will be found in the magazine B Leaflets and brochure are charged on the basis of the quantity C The inserted leaflets and brochure are charged according to the price of the newspaperQ
7、uestions 6-10 Look at the table of contents of a report provided by Industrial Development Agency of Ireland belowThe table shows the sections of the report For questions 6-10decide which section(A-H)would be needed by each person. For each question,mark one letter(A-H)on your Answer Sheet. Do not u
8、se any letter more than once? THINKING OF INVESTING IN THIS COUNTRY? Need to have a detailed knowledge of one or more of the following TABLE of CONTENTS A Chairman and CEO Overview B Research and lnnovation C Investment Highlights D Statistics E Board and Committees of the Board 2007 F Corporate Gov
9、ernance G Organisational Structu re and IDA Offices H Financial Statements 6 Sarah Lee would like to know the strengths in research in lreland 7 Barrie Watson needs a list of the board members 8 Tim Longman wants to have a general knowledge of the development of Ireland. 9 Scott Forrest needs to kno
10、w the locations of the agencyS offices 10 Joshua Golder wants to find out which companies have invested in Ireland PART THREE Questions 11-15 Look at the chart belowIt shows the average share prices of each month of three companies during an eight-month period Which month does each sentence(11-15)be
11、low the chart describe? For each sentence,mark one letter(A-H)on your Answer Sheet Do not use any letter more than once11 AMAs share price was about twice those of the other two companies in this month 12 The share prices of the three companies this month demonstrated different trends compared with
12、their prices in the preceding month 13 In this monththe share prices of the three companies remained the same trend as in the previous month 14 IBMS share price remained unchanged in this month,while those of the other two companies increased a lot 15 In this month,the share prices of AMA and AOL sh
13、owed a fall,while that of IBM is just the opposite PART FOUR Questions 16-22 Read the advertisement below for a solution Are sentences 16-22 on the opposite pageRightorWrong? If there is not enough information to answerRightorWrongchooseDoesnt say For each sentence 16-22,mark one letter(A,B or C)on
14、your Answer Sheet CleanGreens! Clever choice The use of prewashed,prepackaged products such as various fresh salad mixes has become very popularThe consumer must be aware that these mixes are washed in a chlorine-based rinse and residues will remainWashing these products in CleanGreens!will turn the
15、 chlorine into harmless,odorless,tasteless chlorideYou will also be amazed at how much dirt washes off even though you presume them to be perfectly clean CleanGreens!is made from all food-grade ingredients that are biodegradable,will not penetrate cell walls,and wash off completely Rememberone 8-oun
16、ce bottle of CleanGreens!will dilute to 16 gallons of ready-to-use solutionThis is equivalent to over 170 refills of a popular 12-ounce bottle sold in markets for $495 per bottle.The big difference is that CleanGreens!actually works!We guarantee Clean-Greens!to show far superior results to these pro
17、ductsWe urge you to try this outstanding product and draw your own conclusion 16 There are still residues in prewashed,prepackaged products A Right B Wrong C Doesnt say 17 CleanGreens!can remove the residues in fresh salad mixes A Right B Wrong C Doesnt say 18 Chlorine does great harm to health A Ri
18、ght B Wrong C Doesnt say 19 CleanGreens!is a kind of green food A Right B Wrong C Doesnt say 20 CleanGreens!will make food healthier A Right B Wrong C Doesnt say 21 CleanGreens!can be removed by water A Right B Wrong C Doesnt say 22 CleanGreens!is more effective than other products A Right B Wrong C
19、 Doesnt sayPART FIVE Questions 23-28 Read the article below about customer services For each question 23-28 on the opposite pagechoose the correct answer Mark one letter(A,B,or C)on your Answer Sheet Providing Superior Customer Service You can use customer service as a powerful way to set yourself a
20、part from your competitionIts one of the strengths a small business has,and by emphasizing customer service,you can compete with larger companies who may offer more variety,lower prices,and other perks you cant affordHere are four maxims to help make sure you leverage your small business status to p
21、rovide the best customer service possible If a customer has a problemapologize and fix the problemMake sure to let customers let off their grievances,even if you are tempted to interrupt and correct themThen give them a refund,new item,or whatever will fix the problemDebating or haggling over a refu
22、nd creates ill willKeep in mind that a complaint about your company is an opportunity to turn the situation around and create a loyal customerObviously,some customer requests are too outrageous to comply withIf thats the casedo your best to offer a moderate,appealing alternative Ask your customers t
23、o rate your service on a regular basisThis can be done via a short questionnaire included with every product sold or mailed to key clientsKeep the questionnaire short so that it is not a burden for customers to completeAlways let customers know the purpose of the survey is to serve them betterIf the
24、y fill out thesurvey and have no problems,it is a reminder of what good service you offerIf issues do arise,they can be addressed You must be flexible when it comes to your customers and clientsThis means doing a project for a client in a pinch,having an early morning meeting even if you like to sle
25、ep in,and meeting on Saturday even if you usually reserve your weekends for yourself Flexibility can also mean getting information for your client,even though it may not be in your area of expertiseSay,for example,youre catering a wedding and your client needs information on Irish wedding customsIts
26、 just as easy to make a call to your local library and fax the information to your client as it is to sayI dont know anything about thatAnd making that extra effort will ultimately pay off with a very satisfied customer Make your customers believe they are important to you by always appearing to go
27、the extra mileBuild a little cushion into a deadline and deliver early 23 The author believes that small businesses A can provide better customer service B are able to offer Iower prices C have higher business status 24 What attitude does the author think a small business should take to customerspro
28、blems? A Customerscomplaints should be corrected if they are not reasonablemade to the customer about what has caused the problem C A small business should do whatever it could to solve the problem 25 The questionnaire on your service should be issued to your customers A whenever you think is necess
29、ary B periodically C as frequently as possible 26 To offer a good customer serviceyou have to A sleep less B work on weekends C change your schedule sometimes 27 If your customer need some extra serviceyou should A politely say no to them B offer as much help as you could C fax the related informati
30、on to them 28 The author thinks A offering some extra service may help you win the customers loyalty B the customer tends to pay for your extra service C it will cost you a lot to provide extra service PART SIX Questions 29-40 Read the atricle below about the need of employees Choose the correct wor
31、d to fill each gap frOm AB or C on the opposite page For each question 29-40,mark one letter(A,B,or C)on your Answer Sheet Ability to Rollover Unused Vacation Time One of the benefits employees really want is the ability to rollover their unused vacation time(29)_you may indeed have some(30)_members
32、 who abuse this benefit,the vast majority (31)_use their vacation time wisely(32)_likely is it that anyone is going to save up months(33)_vacation time and then use it all at once? The reality is that your employees have earned those days,and they would like to feel assured that they have (34)_in ca
33、se of an emergencyA short memo(35)_them of the importance of using their vacation time wisely should be a sufficient safeguard(36)_vacation-time abuse The bottom line for all employers(37)_。that you should be constantly looking for ways to attract and retain quality staff(38)_that means a bit of str
34、ain(39)_your bottom line in the short (40)_,the return on your investment will nevertheless be completely worth it 29 A While B When C As 30 A colleague B staff C crew 31 A ought B shall C will 32 A How B What C When 33 A during B of C among 34 A them B it C that 35 A reminds B reminding C reminded
35、36 A against B to C of 37 A are B were C is 38 A Because B If C Although 39 A on B in C to 4 A time B occasion C termPART SEVEN Questions 41-45 Read the email and brochure below Complete the booking form on the opposite page Write a word or phrase(in CAPITAL LETTERS)or a number on lines 41-45 on you
36、r Answer Sheet Hi Tracy, Could you please fill in the form to book a 2-day team-building event with Wildevent Company for eight of our sales staff?The following is the brochureI suggest the weekend of 24/25 NovemberWe just need four double rooms and a small meeting roomCould you ask for a coach toco
37、llect us? Thanks Alan Event Check List: Location Day Event or Overnight with Accommodation Accommodation noof delegates(Rooms-shared or single rooms,leisure facilities) Dinner Requirements-private,themed or entertainment Conference room size and seating Special Needs-meeting room equipment,sound sys
38、tems,grounds for events Transportation-parking,coaches for collection and return of delegates Delegate Type一24hr or day delegate Tel:01787269819 Booking Form Name of Company: SCB COM PANY Delegate Type: (41)_ Number of Participants: (42)_ Accommodation: (43)_ Conference Room Size: (44)_ Transpodatio
39、n: (45)_Question 46 You are going to attend an international conference on HR management in Geneva soon Write a memo to your assistant: explaining why you will be away, letting her know the dates you will be away, saying what work she should do while you are away Write 30-40 WOrds Write on your Answ
40、er Sheet MEMO To:Sara Lyons From: Date:14 March 2008 Subject:Trip to Geneva PART TWO Question 47 Read this part of a letter from Judy Matthews applying for a job With reference to your advertisement in The Financial Times,I am writing to apply for the post of chief accountant I am moving to your cou
41、ntry next month with my husbandAs you will see frOm the enclosed CV,I have had a lot of experience in management accounting and I feel that I can be an asset to your company If I am selected for interview,please could you give me information about how to reach your offices by public transport? Write
42、 a letter to MrsMatthews: acknowledging her letter offering her a date and time for an interview, requesting the names and addresses of two referees telling her the best way to reach you by public transport Write 60-80 Words Write on your Answer SheetDo not include any postal addresses Dear MrsMatth
43、ews,PART ONE Questions 1-8 For questions 1-8 you will hear eight short recordings For each question,mark one letter(A,B,or C)for the correct answer You will hear each recording twice 1 Where can she find the other printer?2 How can she get the data?A Ask the man to forward the email B Use a flash di
44、sk to copy the email. C Ask the manager to send her the email3 When will the material be faxed? 4 How will the man review the report? A With a hard copy B With his own computer 5 Why is the manager unhappy with Jack? A He is too untidy B He iS too careless C He iS late too often 6 How much does the
45、man need to pay for one room per night?7 What cant one wear in this company? A Suit B Jeans C Slacks 8 Which line chart is correct? Questions 9-15 Look at the notes below Some information is missing You will hear a customer calling Millennium Company about placing an order For each question 9-15,fil
46、l in the missing information in the numbered space using a word,numbers or letters You will hear the telephone conversation twiceMemo Number of the units (9)_desk units Give an estimate,including merchandise,(10)_,shipping,duty, taxes,and(11)_ CallerS Address No.(12)_Forest Street,Hamilton (13)_ Cal
47、lerS Tel (14)_ CallerS Email (15)_hotmailcom Send the estimate by email by 5:30 pm! PART THREEQuestions 16-22 Look at the notes below Some information is missing You will hear a man talking about job hunting For each question 16-22fill in the missing information in the numbered space using one or tw
48、o words. You will hear the recording twiceHOW to Get a JobFinding a vacancy:Advertised vacanciesaLocal/national press,(16)_,and specialist career publications,bSpecial bodies which provide an(17)_,cRecruitment agencies with vacancy details/local(18)_,dInternetUnadvertised vacanciesaApproaching the c
49、ompany directly,known as the(19)_application,bPersonaI contactPreparing the interview:aImpressive(20)_and letter of application,bInformation on the company from the internet,(21)_,and recruit ment literature,cList of skills,(22)_,and interests,dPredict the interview questionsQuestions 23-30 You will
50、 hear an interview in which MrHunt,a financial trader,talks about the stresses of his job and how he beats it。 For each question 23-30,mark one letter(A,B,or C)for the correct answer You will hear the recording twice 23 According to MrHunt,what is the major cause of stress? A Not being able to contr
51、ol the market B Failure to balance work and relaxation C The feeling of uncertainty and losing grip 24 Trader is a stressful job because its hard to A predict the markets B decide the schedule C choose the position 25 What does NOT Mr.Hunt like doing in the evening? A Watching TV B Cooking or playin
52、g sports C Doing work-related things 26 What does MrHunt enjoy doing at the weekend? A Having a lot of sleep B Doing household jobs C Watching basketball games 27 What does MrHunt say about the best way to beat stress? A Keeping busy and productive is the best way B Spending more time with friends i
53、s the best way C Trying all the things that can help one to relax 2 MrHunt does not change this stressful job because he A cannot make up his mind to change it B thinks the job will lead to a bright future C sees the stress as a source of motivation 29 According to MrHunt,a trader needs to keep aler
54、t all the time because A the financial position always changes quickly B the uncertainty will make the trader exhausted C the fast space of life can cause mental problemsdoes MrHuntS stress degree change over the years? A Hes less stressed because hes more experienced B Hes more stressed because the
55、 job is more demanding C He experiences the same degree of stress as time goes by BUSINESS ENGLISH CERTIFICATE Preliminary Test of SpeakingPART ONE (略) PART TWO Task Sheet: Topic A WHAT IS IMPORTANT WHEN? Choosing a computer skills course Topics Size of group Qualification offered Topic B WHAT IS IMPORTANT WHEN? Choosing a language skills course Location Length Cost PART THREE Task Sheet: (Examiner Frame: Im going to describe a situ
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