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1、OLE Knowledge Management & Global Information Logistic System,Information System Case Studies Dr. Luh Yih-Ping,1. OLE Tech. Company Profile,2. Global Information Logistic System,3. Intranet KMS Demonstration,4. Community KMS Demonstration,Content,Topic 1 Company Profile,OLE Technology Worldwide Part

2、ners and Offices,Founded in 1996 Address：14F, No. 22, Ai-Kuo East Road, Taipei, Taiwan, ROC Investment：10 Million US dollars No. of Employees： 102 Ph.D and Masters over 30% .tw,OLE Technology Corporation,Company Status,Departments Administration, Technical Support, CAX, R&D, Customer Service, Sales

3、Offices Taipei office (HQ)、瀋陽Branch、成都Branch、西安Branch、上海 Employee education distribution(106 employees at Taipei office) R&D direction EDMSPDMEISe-Commerce Business CAD/CAM/CAE/PDM/e-Commerce/Consulting,OLE Solutions,Topic 2 Global Information Logistic System,Presentation Outline,5 Important Thinkin

4、g About e-lization B2B EC and Business Management,5 Important Thinking About e-lization,Rethinking Revenue Streams Reengineering Business Empowering Customers Providing Customer Services Joining the Global Economy,Rethinking Revenue Streams,Direct Sale On-line Advertising Subscription Credit Card Pr

5、ocessing (Transaction Processing) Broker Services (Redirect Services,Reengineering Business,Integrate Global Suppliers, Partners and Customers Organization and Operation Reengineering (Including Business Model, Distribution Model, Internal Operation Model) New Function and Meaning to Sales, Marketin

6、g, Procurement, Distribution, PO Processing, Customer Service, Logistics,Empowering Customers,Customers Become the Master of the Trading Processes - More Power to Select Suppliers and Reduce Price Customers will Analyze All Related Information Before Purchasing,Providing Customer Services,Win Custom

7、ers Through Innovative Services On-Line Support FAQ Listing Follow-up e-mail Message Customer Relation Management - One to One Services Reduce Cost and Increase Loyalty,Joining the Global Economy,Global Trading Global Language Global Information Infrastructure,B2B EC and Business Management,Definiti

8、on of B2B EC The Trend Using B2B to Create New Management Styles B2B Solutions and Implementations Development and Security Management of B2B EC,Definition of B2B EC,Motivation (Attracted By Marketing Information) Action (Purchasing Activities) Solve Business Management Issues More Information are T

9、ransmitted More Considerations on Trading (Delivery Time, Product Spec., Price, Payment Schedule, Special Agreement etc.) Security, Data/File Format and Work Flow/System Integration etc,The Trend of B2B EC,American Enterprises Start Implementing B2B EC Well Known B2C Vendors Join B2B Market Potentia

10、l Problems and Government Interference to B2B EC,American Enterprises Start Implementing B2B EC,IBM, Ariba, i2 Technologies IBM :Component Knowledge System for Suppliers: Pre-Procurement Service IBM Buys Ariba and i2 Technologies Shares Dell, IBM, HP and Ariba Dell and Ariba : Strategic Alliance : D

11、ells B2B Trading Site for Small Medium Customers Dell Wants to be Internet Infrastructure Supplier: HW+SW Integrated System B2B Well Known Vendors: Ariba, Commerce One, i2 Technologies,Well Known B2C Vendors Join B2B Market,eBay Largest person 2 person web auction system eBay Business Exchange Compu

12、ter HW/SW, Electronic Products, Industrial Equipments, Office Equipments, Professional Tools Yahoo B2B Catalogue Day to Day Small Medium Business Operation Related Product Search Engine Link to F : Material, parts, suppliers B2B auction site: DoveB,Potential Problems and Government Interference,To P

13、revent market being dominated by unfair trading monopoly (Pricing, goods, even cheating etc) Cannot refuse new customers to the marketplace Public Marketplace Concept Legal issue regarding damaging the system deliberately Traditional Trading Channels e.g. Travel Agents, Distributors, etc,Using B2B t

14、o Create New Management Styles,B2B EC Becomes the Trend Main Benefits of B2B EC Increase Supply Chain Efficiency Integrate Enterprise Resources Strengthen Customer Relation Management Marketplace Operation Model Focus on specific industry Support related services (e.g. Logistic, information) Maintai

15、n entire trading environment, facility and order,B2B Solutions and Implementations,Analysis Criterion Business Sizes: S, M, or E Market segment: B2B, B2C or B2B2C Features: See next two pages The Value of e-Marketplace More chances to contact new customers and suppliers No cost increases due to cont

16、act Better security, lower cost, more additional services, more rigorous trading regulations, more efficient money/goods/information integration Seven important factors to evaluate B2B solutions FunctionalityCost Time to MarketEase of Use PerformanceExtensibility Flexibility,Features to B2B Solution

17、s,Integrate to MS BackOffice Built-in pipelines for B2C and B2B process Web site analysis tool Search Functions Start Simple Grow Fast Payment Server Indirect procurement automation Link individual market site together to form a global marketplace Localization support Flexible designed business rule

18、s Profiling and personalization Solutions to buyers and suppliers Providing B2B best practice templates Process centric architecture supports dynamic load balancing and distribution Selling digital contents as well as goods and services,Offers payment options such as partial payments, subscriptions,

19、 time-based payments and micro payments Fault detection features Sell through WAP and PDAs Integrating transactions throughout non-transactive web sites Managing transactions on remote, affiliate, and portal sites Supporting machine-to-machine transactions infinite scalability Supporting machine-to-

20、machine, application-to-application data exchange Taking data from multiple sources and integrate it into a single document, useful for reporting and specialized content management No application required, browser only scalability on communities Data, information, knowledge, intelligence are transfe

21、rable on the net Not limited to trading but also to engineering and all other business related areas Supporting marketplace to marketplace anything exchanges including data, info., knowledge, intelligence or even system itself,Features to B2B Solutions,B2B Solutions and Implementations,Implementatio

22、n Problems: Confused between B2B and B2C No standard solution can solve all problems, customization must be done Important Factors to Implementation Define Purpose Define Function Requirement Define Operational Requirement Define Technical Requirement Define SW/HW Platform,Development and Security M

23、anagement of B2B EC,Important factors and trading features to B2B EC 3 Key Technologies to B2B EC Definition to Real and Virtual Value Chain 3 Kinds of Key Experts to Successful EC Strategies 7 Threatens B2B EC is facing 5 Considerations to Construct B2B EC Security Mechanism Key Factors to the Futu

24、re B2B EC Development,Important factors and trading features to B2B EC,Security (B2B B2C) Encryption, Electronic Stamps, Token and many other security management technologies Value Chain Integration, Cataloging, Webvertising, Information Push, Groupware & Workflow, Internet-based Business Processes,

25、 Collaborative Product Commerce, Knowledge Management, One-2-One Customer Services, Workflow Document Management, Query and Navigation, Direct Distribution to Customer,3 Key Technologies to B2B EC,Software Agent: Automatically Operated Personal Secretary Virtual Reality Modeling Language: Make 3D We

26、b Site Possible Virtual Organization: Interactive Virtual Community,Definition to Physical and Virtual Value Chain,Physical Value Chain: Manufacturing, Distribution, Sales real products Virtual Value Chain: R&D, Distribution, and Sales to digital information,3 Kinds of Key Expertise to Successful EC

27、 Strategies,Product: Development, distribution, and sales Science: Security, Middleware, Virtual Private Network, Certificate Authorities, Virtual Data Base, Encryption/Decryption, KM, Web Architectures, Relation Management Technology: System engineering, business process integration, computer secur

28、ity, information engineering, consulting etc,7 Threatens B2B EC is facing,Hiker Penetration Data Security and Protection Failed Service Broken Cheating and Stealing Lack of Data Integrity Steal System Resources Steal Intellectual Property,5 Considerations to Construct B2B EC Security Mechanism,Secur

29、ity Regulations Identification and Certification Systems Network Basic Infrastructure Construction and Maintain Anti-Stealing Protection Design Organization Security,Key Factors to the Future B2B EC Development,Component Based Software Development Consider Security at the Component Level Supply Chai

30、n and Partners EC Security Model Becomes the Future Trend,Our Solutions to B2B2CGlobal Information Logistic,Intranet Infrastructure Knowledge Management Operation Management Schedule and Project Management Internet Infrastructure B2B2C from One Enterprise : SCM, CRM, PRM Extranet Infrastructure Mark

31、etplace Global Information Logistic,Topic 3 Enterprise Intranet System,System Infrastructure,Knowledge Management Provide a way for information flow to store Knowledge within Enterprise By the Discussion Board and Consulting Board to transfer information into knowledge Operation Management Business

32、Process Area Fully Customized Function Area Schedule and Project Management Tasks Schedule Control Automatic Delay Warning System,Intranet Infrastructure,KM/Operation/Schedule & PM Business Process /Organization /Product /Subsystems Project, Task, Knowledge & Data Discussion Board / Consultant Board

33、 Reference Area / Function Area,Software Infrastructure,KM,Business Process,Operation,Schedule & PM,Organisation,Product,Subsystem,Project,Task,Knowledge,Data,Discussion Board,Consulting Board,Reference Area,Function Area,Hardware Infrastructure,Single Server Business Server Distributed Transaction

34、Server Web Server,Single Server,User Service,Business Service,Data Service,A,B,C,D,F,E,G,H,I,J,K,L,Application 1,Application 2,Local Area Network,Workstation,Workstation,Workstation,A,D,C,A,D,Application1,Application2,Application1,I,J,K,L,B,F,E,G,H,Network Server,Business Server (Application Server,

35、User Service,Business Service,Data Service,A,B,C,D,F,E,G,H,I,J,K,L,Application 1,Application 2,Workstation,Workstation,Workstation,A,D,C,A,D,Application1,Application2,Application1,I,J,K,L,B,F,E,G,H,DBMS,Data Server,Business Server,Distributed Transaction Server,User Service,Business Service,Data Ser

36、vice,A,B,C,D,F,E,G,H,I,J,K,L,Application 1,Application 2,Workstation,Workstation,Workstation,A,D,C,A,D,Application1,Application2,Application1,I,J,K,L,B,F,E,G,H,DBMS,Data Server,Component Server,Component Server,Transaction Server,Transaction management and component pooling,Web Server,User Service,B

37、usiness Service,Data Service,A,B,C,D,F,E,G,H,I,J,K,L,Application 1,Application 2,Workstation,Workstation,Workstation,A,D,C,A,Application1,Application2,Application1,I,J,K,L,B,F,E,G,H,DBMS,Data Server,TS Component Server,TS Component Server,IIS Web Server,TS Component Server,Transaction management and

38、 component pooling,D,C,Container (Browser,Downloadable Business Component,A,ActiveX UI Component,Intranet System In Reality,Topic 4 Extranet Community,e-Marketplace,Enterprise Portal,Industry Portal,Supply Chain Portal,Active e-Box Site Builder,Extranet portal,Portal Manager,ASP Server,B2B2C e-Marke

39、tplace,Information Infrastructure,Internet Infrastructure B2B2C from One Enterprise : SCM, CRM, PRM Extranet Infrastructure Marketplace Global Information Logistic,Standard Enterprise Portal,Enterprise Portal,Customer,Portal,External,Relations,Internal,Information,Market,Links,Application,Software,V

40、ender/Supplier,Portal,Department,Portal,Enterprise,Portal,ERP,Server,PDM,Server,Portal Manager,Supply Chain Portal,Industrial Portal (e.g. Mold Industry Portal,Enterprise A Portal,Enterprise B Portal,Enterprise C Portal,Updated by e-BOX,e-Box,Page,Page,Page,Page,Extranet Architecture,DB Server,DB Se

41、rver,AP Server,AP Server,UI DB Sever,UI DB Sever,Web Sever,Web Sever,Win Client,Web Client,DB Server,DB Server,AP Server,AP Server,UI DB Sever,UI DB Sever,Web Sever,Web Sever,Win Client,Web Client,E-Box,E-Box,E-Box,E-Box,E-Box,E-Box,E-Box Server,Web Client,Web Client,Extranet System,E-Box concept :

42、Data + Components E-Box Replication User Interface Services, Application (Business) Services (Components), Basic Data Modeling Services, Data Services, Transaction Services Peer-to-peer & Centralized Data Replication - 4 Basic Modes (e-Box basic data modeling services,E-Box Concept,Relational DB,Mod

43、ule AP,Decomposed Tools,Software Decomposition,E-Box,E-mail,WEB,Basic e-Box Data Modeling Services,Single Data Model Multiple Views for Different Applications Dynamic Combination Based On Configuration Management Various Viewers for Various Standard Application (Environment) Concepts Query, Calculat

44、ion, Reporting, Forming Services,Basic e-Box Application Services,Flow Box Knowledge Box Business Process Box Schedule Box,e-BOX Application Flow Box,E-Box Application Project Schedule Box,Open Bidding on e-Marketplace,OLE Solutions to e-MarketPlace,Active E-Box (Intranet,Intranet,Flow Box,E-Box Bas

45、e,WorkFlow,DataBase,E-Box (Intranet,E-Master,User DB,E-Master,User DB,Intranet,ASP,ASP,System Infrastructure,Resources,Technical Specialists Information Technology：Yih-Ping Luh President and CEO Mold Technology：Charles Hsu, Senior Consultant and COO Real Experiences Foxconn Corporation Pou-Chen Corp

46、oration,Information Technology From OLE,Kernel Technology：Recursive 3-Tier Arch. 3-Tier：UI、Function、Database Recursive：Any tier within the 3-tier can be built from another 3-tier model Componentlized Software Based on recursive 3-tier model, develop optimized number of components Stability and effic

47、iency can be guaranteed Includes kernel component library and application component library,Products Offered,Extranet,Internet,Intranet,e-Box,e-ASP,e-Master,e-Master：Strengthen enterprise core competition. Solutions to the Intranet web enabled EIM system e-Box：Partial data partial function communica

48、te through e-Mail and web to all suppliers, customers, partners with the enterprise information system as the centralized server system e-ASP：Construct open, fair, and equally accessible e-Marketplace. Global value chain Extranet solutions,IT Products by OLE Tech,Mold Specialties,Design Technology:

49、CAD, Geometry Translation, Mold Design, Material Properties, etc Manufacturing: CAM, Part Manufacturing, Mold Manufacturing CAE：FEM, Motion, Mold Flow etc,Mold Master,ProE,UG,IDEAS,CATIA,SW,SE,ACAD,Parasolid,ACIS,STL,VRML,OLE Partners,think 3,hyperMill,COSMOS,C-Mold,SmarTeam,Mold Design PackageMold

50、Master,Geom. Trans,Mold Design,Testing & Analysis,Mold Mfg.ing,Sampling,Geometry Fixing,Mold Disgin,Engineering Analysis,Machine Tools,OLE Engineering Services and Consulting,OLE Information Services and Consulting,Knowledge Management,Product Design,Mechanism Design,Mold Design,Product Mfg,Pro/E Th

51、ink Design UG IDEAS CATIA SolidWorks SolidEdge AutoCAD ACIS Parasolid IGES STEP STL,MOLD MASTER 3D CAD/CAM/CAE/PDM Integration Platform 3D CAD : think Design 3D Mold Design : K-Mold 3D CAM : HyperMill PDM : e-Master, e-Box, e-ASP, SmarTeam CAE: C-Mold + COSMOS,KM, PDM and EIM Systems,Product Center,Organization & Subsystems,Business Process,G