旅行社酒店宾馆餐饮商场服务行业常用交际英语大全

旅行社酒店宾馆餐饮商场服务行业常用交际英语大全“128815”PARTONEGENERALEXPRESSIONS1GOODMORNINGAFTERNOON,EVENING,SIRMADAM早上好（下午、晚上好），好，先生（夫人）2HOWDOYOUDOHOWDOYOUDO您好3HELLOORHI您好4HOWISEVERYTHINGWITHYOU（您的）一切都好吗5HOWAREYOUGETTINGONORALONGTHESEDAYS这几天过得怎么样6HOWAREYOUFINE,THANKYOUANDYOU您的身体好吗7GLADNICETOSEEYOU见到您很高兴。8WELCOMETOOURHOTEL欢迎到我们的酒店来9ITSNICETOMEETYOUAGAIN,MRJOHNSON再次见到您太好了，约翰逊先生。10GOODBYEORBYEBYE再见11GOODNIGHT晚安（晚间告别用）12HAVEAGOODREST祝您休息好13SEEYOULATERTOMORROW以后（明天）见14HOPETOSEEYOUAGAINSOON希望不久再见到您15HAVEAGOODTIME祝您过得愉快16WEWISHYOUAPLEASANTSTAYINOURHOTEL愿您在我们饭店过得愉快17PLEASEDONTLEAVEANYTHINGBEHIND请不要遗忘你的东西。18MINDORWATCHYOURSTEP请走好19WEWISHYOUAPLEASANTJOURNEY祝您旅途愉快20HAVEANICETRIP一路平安21ALLTHEBEST万事如意。22TAKECARE多保重23GOODLUCK祝您好运24THANKYOUVERYMUCH25THANKSALOT多谢。26THANKYOUFORCOMING谢谢您的光临。27THANKYOUFORSTAYINGINOURHOTEL感谢您在我们饭店下榻。28IMVERYGRATEFULTOYOU非常感谢您。29ITSVERYKINDOFYOU谢谢，您真客气。30YOUAREMOSTWELCOME不用谢，不用客气。31NOTATALL不用谢。32DONTMENTIONIT不用谢。33MYPLEASUREORWITHPLEASURE很高兴能为您服务。34GLADTOBEOFSERVICE很高兴为您服务。35ATYOURSERVICE乐意为您效劳。36IMSORRY很抱歉。37EXCUSEME对不起。38IMTERRIBLYSORRYITSMYFAULT非常抱歉，那是我的过错。39IMAWFULLYSORRYFORMYCARELESSNESS对于我的粗心大意我非常抱歉。40SORRYTOHAVEKEPTYOUWAITING对不起，让您久等了。41SORRYTOINTERRUPTYOU对不起，打扰了。42THATSALLRIGHT这没什么。43ITDOESNTMATTER没关系。44NEVERMIND不要紧，没关系。45LETSFORGETIT算了吧46WHATCANIDOFORYOU我能为您干点什么47CANIHELPYOU48我能为您干点什么49ISTHEREANYTHINGICANDOFORYOU有什么能为您效劳的吗50JUSTAMOMENT,PLEASE请稍等一下。51DONTWORRYABOUTIT别担心。52IBEGYOURPARDONORPARDON对不起，请再说一遍好吗53YOUAREWANTEDONTHEPHONE,MRBELLOW贝罗先生，有您的电话。54WHOISSPEAKING,PLEASE请问您是谁（电话用语）55ILLSWITCHYOUTOROOM1120我马上给您接301房间。56WHATNUMBERAREYOUCALLING请问对方什么电话号码。57WHOWOULDYOULIKETOTALKTO请问受话人姓名58COULDYOUHOLDTHELINE,PLEASE请（拿着话筒）稍等一会好吗59HEREARECOMELETTERSFORYOU这是您的信。60WHATASHAME多可惜61IMSORRYTOHEARTHAT听到这事我很难过。62WEAREALLSORRYTOHEAROFYOURILLNESS听说“128815”您病了都很担心。63THERE,THERE,NOWTRYNOTTOGETTOOUPSETABOUTIT好啦，不要为这事太烦恼了。64IWISHYOUGOODHEALTH祝您健康。65LETMEWISHYOUEVERYSUCCESS祝您一切顺利66HAPPYNEWYEAR新年快乐67MERRYCHRISTMAS圣诞节快乐68HAPPYBIRTHDAYTOYOU祝您生日快乐69CONGRATULATIONS祝贺您（恭喜）70MYHEARTYCONGRATULATIONS衷心祝贺您71ASYOUWISHORLIKE随您的便。72CERTAINLY当然可以。73OFCOURSE当然可以。74GOAHEADANDDOWHATYOULIKE干吧，你喜欢干什么就干什么。75IMSORRY,THATSNOTALLOWED对不起，这是不允许的。76NO,IMAFRAIDNOT不，恐怕不行。77OUTOFTHEQUESTION,IMAFRAID恐怕不可能。78WALKSTRAIGHTAHEAD一直往前走。79TURNLEFTRIGHT往左（右）转。80GOUPSTAIRSDOWNSTAIRS上（下）楼。81TAKETHELIFTTOTHETHIRDFLOOR乘电梯到三楼。82THELIFTSAREINTHELOBBYNEARTHEMAINENTRANCE电梯间在大厅靠大门外。83THEBELLMANWILLSHOWYOUTHEWAYTOTHEBANQUETHALL大堂服务员将领您去宴会厅。84THEREISAWASHROOMATTHEENDOFTHECORRIDOR洗手间在走廊尽头。85THEPOSTANDCABLESERVICEISOPPOSITETHEBAR邮电所在酒吧对面。86THEBANKISNEXTTOTHESHOP银行在小卖部隔壁。87YOUCANGETYOURMONEYCHANGEDATTHECASHIERSDESK你可以收银外兑换钱。88HOWMUCHWOULDYOULIKETOCHANGE你要兑换多少呢89THERATESOFEXCHANGEAREONTHEBOARDTHERE兑换率写在那这的黑板上。90THEREARESOMELOCALPRODUCTSONSALEHERE这里出售一些地方产品。91ITSSOLDBYWEIGHTYARD,METER这个按重量（码，米）计价出售。92SORRY,ITSSOLDOUT对不起，卖完了。93HOWDOYOULIKETHIS您看这个怎么样94WHATABOUTTHATONE你看那个好吗95HEREISYOURCHANGE这是找您的钱。96HEREISYOURRECEIPT这是你的收据。97AIRMAILORORDINARYMAIL是航空信还是平信98ANAIRMAILLETTERFORABROADIS160寄往国外的航空信需160元。99THETRAVELAGENCYINTHEHOTELTAKESALLKINDSOFBOOKING饭店的旅行社代办各种预订票。100PLEASEDONTSMOKEHERE请不要在这里抽烟。PARTTWORECEPTIONHOUSEKEEPINGSERVICE第二部分总台及客房服务。101WHATKINDOFROOMWOULDYOULIKEORPREFER您希望要什么样的房间102DOYOUWANTASINGLEROOMORADOUBLEROOM你想要单人房还是双人房103WOULDYOULIKEAROOMWITHBATHORSHOWER您想要浴缸的还是淋浴的房间104HOWLONGDOYOUPLANTOSTAYHERE你打算住多久105FORHOWMANYNIGHTS你要住几个晚上106HOWMANYPEOPLEARETHEREINYOURPARTY你们一起有几个人107ICANBOOKYOUASINGLEROOMWITHSHOWERFORTHE26TH我可以为您在26日订一个带淋浴的单人间。108WHATTIMEWILLYOUBEARRIVING您将何时到达109UNFORTUNATELY,WEAREFULLYBOOKEDFORTHE21ST遗憾的是21日的客房全部订满。110WEWONTBEABLETOGUARANTEEYOUAROOMFORMAY6TH我们不能保证5月6日给您一个房间。111FORASINGLEROOMTHEPRICEWOULD“128815”BE35DOLLARS单人房的价格是35美元。112THEREISASMALLCHARGEOF25CENTSADAYEXTRA每天要收25美分附加费。113THERESAREDUCTIONFORCHILDREN儿童可以减价。114COULDYOUFILLINTHISFORM,PLEASE请填写这份表格。115COULDYOUSIGNYOURNAME,PLEASE请签上您的姓名。116GIVEMEYOURPASSPORT,PLEASE,WENEEDITFORREGISTRATION请把护照给我，我们登记时需要。117HAVEYOUGOTANYIDENTIFICATION你有身份证吗118MAYISEEYOURPASSPORT,PLEASE请把护照给我。119WOULDYOUPLEASECOMPLETETHISREGISTRATIONFORM请您填写这张登记表好吗120WHATSYOUROCCUPATION,PLEASE请问您的职业121WHATSYOURNATIONALITY,PLEASE请问您的国籍122WHATSYOURADDRESSINYOURNATIVECOUNTRY,PLEASE请问您在本国的住址123YOURROOMNUMBERIS246ONTHESECONDFLOOR您的房间号码是二楼的246室。124NUMBER246ISANAIRCONDITIONEDROOMWITHAPRIVATEBATH246号是带空调和独用浴室的房间。125HERESYOURKEYCARD这是您的匙牌。126HERESYOURKEYTOROOM246这是您246号房间的钥匙。127ILLGETTHEPORTERTOTAKEYOURLUGGAGEUP我会叫行李员把您的行李搬上去。128THEPORTERHEREWILLTAKEYOURLUGGAGEANDSHOWYOUTHEWAY这里的行李员会为您提行李，并为您领路。129WELLEXTENDTHERESERVATIONFORYOU我们可以为您延长预订。130WELLMAKETHECHANGEFORYOU我们可以给您换个房间。131YOUMAYKEEPTHEROOMTILL3PM,IFYOUWISH如果您愿意，可以将房间保留到下午三点。132HOWMUCHLONGERWOULDLIKETOSTAY您想再住多久133IFYOUWANTTOKEEPYOURROOMTHISAFTERNOON,WELLHAVETOCHARGEYOU50OFTHEPRICE如果您需要再住一个下午，我们要向您收50房费。134IMAFRAIDYOULLHAVETOVACATEYOURROOMBY11恐怕要请您在十一点以前搬出房间了。135AREYOUCHECKINGOUTTODAY,MRSMITH史密斯先生，您今天可以结帐吗136WOULDYOULIKETOVACATEYOURROOMNOW您今天要退房吗137YOURBILLTOTALS665您的帐单合计655美元。138THATMAKESATOTALOF665总计是655美元。139THATCOMESTO665ALTOGETHER共计655美元。140HEREISYOURBILLWOULDYOUPLEASECHECKIT这是您的帐单，请您过目。141THATCHARGEISFORDRINKSTAKENFROMTHEMINIBAR那笔钱是您从房间冰箱里取用饮料的费用。142YOUROVERSEASTELEPHONECALLISINCLUDEDINTHEBILL您的国际长途电话费用包括在这个帐单里。143THESERVICECHARGEISINCLUDEDINTHISBILL这个帐单包括报务费。144HOWWOULDYOULIKETOSETTLEYOURBILLORACCOUNT您准备怎样付帐145INWHATFORMWILLPAYMENTBEMADE您准备以何种方式付帐。146AREYOUGOINGTOPAYINCASHORBYCREDITCARD您准备用现金还是信用卡付款147WEACCEPTTHEFOLLOWINGCREDITCARDS,我们接受下列信用卡148IMSORRY,WEDONTACCEPTPERSONALCHEQUES对不起，我们不收个人支票。149ALLLFTHEROOMSHAVEPHONES所有房间都有电话。150IFTHERESANYTHINGYOUNEED,JUSTRINGRECEPTION如果您需要什么，就打电话给服“128815”务台。151IFTHERESANYTHINGFORTHELAUNDRY,JUSTLEAVEITINTHELAUNDRYBAGINYOURROOM如果您有衣物要送洗衣房，只要把它放在您的房里的洗衣袋里就行了。152WASHINGHANDEDINBY930AM,WILLBERETURNEDTOYOUBEFORE530PMONTHESAMEDAY早上930以前送去洗的衣服，当天下午530以前能送回来。153IFYOUWISHTOHAVEBREAKFASTINYOURROOM,ASKFORROOMSERVICEONTHEPHONE如果您希望在房间里用早餐请通过电话要客房服务。154ROOMSERVICEISAVAILABLEFROM6AM从早晨六点开始提供客房服务。155HEREISABROCHUREEXPLAININGHOTELSERVICES这里有个小册子介绍饭店各项服务。156IFYOUNEEDANYTHING,JUSTPRESSTHECALLBUTTON如果您要什么，就按这个唤人按钮。157YOUCANMAKEALONGDISTANCECALLFROMYOURROOM您可以从您房间里打长途电话。158IFYOUWANTATAXI,YOUCANASKTHERECEPTIONTOGETONEFORYOU如果您要出租汽车，您可以请服务台为您叫一辆。159THEPANELATTHEHEADOFYOURBEDHASANAUTOMATICWAKINGDEVICE您床头的台子装有自动叫醒器。160WEHAVEACOMPUTERWAKEUPSERVICE我们有电脑叫醒服务。161IFYOUWANTTOHAVEYOURROOMCLEANEDEXTRAQUICKLY,PLEASEHANGTHECLEANINGSIGNONTHEDOOR如果您希望您的房间早些整理好，请将这请打扫的牌子挂在门上，162THEREISARECREATIONCENTERONTHEGROUNDFLOOR一楼有一个娱乐中心。163YOUCANPLAYBILLARDS,TABLETENNISANDBRIDGEORGOBOWLING您可以打台球，乒乓球，桥牌和保龄球。164APARTFROMTHERECREATIONCENTER,WEALSOHAVEAHEALTHCLUBONTHESECONDFLOOR除了娱乐中心外，二楼还有健身房。165WEHAVEASAUNABATHWITHAMASSAGESERVICETHERE,TOO在那里还有桑拿浴室并提供按摩服务。166WEDONOTCHARGEFORTHEUSEOFTHEHEALTHCLUB进健身房不收费。167SPORTSFACILITIESAREAVAILABLEFREEOFCHARGE运动器械是免费提供的。168OURCHARGEFORSPORTSFACILITIESISFOURDOLLARSPERHOUR运动器械以每小时四元的标准收费。169SHALLITURNTHECOOLINGUP我是不是把冷气开大些170SHALLITURNTHEHEATINGDOWN我是不是把暖气关小些。171YOURBAGSWILLBEKEPTATTHEBELLCAPTAINSDESK您的包将存放在行李部。172COULDYOURCOMEDOWNTOTHEBELLCAPTAINSDESKWITHYOURCLAIMTAGTOPICKUPYOURBAGS请您拿着行李牌，来行李部取您的包。173WELLTRYOURBEST,BUTICANTGUARANTEEANYTHING我们当尽力而为，但我不能保证什么。174THEREMUSTBESOMEMISUNDERSTANDING这里面可能有误会。175ILLSOONHAVESOMETHINGARRANGEDFORYOU我尽快为您作些安排。176BECAUSEOFTHEBADWEATHER,THEEVENINGGARDENWONTBEOPENTODAY因为天气不好，今天夜花园不开放。177ITSNECESSARYFORHIMTOPAYFORTHEDAMAGE他必须赔偿损坏。178IPROMISETOATTENDTOTHEMATTERPROMPTLY我一定立即处理这件事。179ILLSENDFORANELECTRICIANDOCTOR,FORYOU我给您请电工（大夫）180LETMECALLAREPAIRMANTODOIT我去叫一个修理工来。181ANYCOMMENTSANDSUGGESTIONAREALWAYSWELCOME欢迎您提意见和建议。182ACCOR“128815”DINGTOTHEHOTELREGULATIONS,THEDAMAGEMUSTBEPAIDFOR按照酒店规定，损坏东西应该赔偿。183YOUDONTHAVETOPAYFORIT您用不着赔偿。184ITWASBROKENBYACCIDENT不是您有意打破的。185IMSORRYTOHEARYOUARENOTFEELINGWELLTODAY听说您今天身体不大好。186WHATSTHETROUBLE什么地方不舒服。187DOYOUHAVEATEMPERATURE发烧吗188MAYBEYOURETIREDAFTERTHEJOURNEY可能是旅途过度疲劳引起的。189DRINKPLENTYOFWATERANDHAVEAGOODREST,THEN那么，请多喝点水，好好休息。190HOWWOULDYOULIKEYOURHAIRCUT,SIR先生，您喜欢什么发式191DOYOUWANTMETOTRIMYOURBEARD要不要修一下胡子192DOYOUWANTAFACEMASSAGE要不要按摩面孔。193WHATSTYLEDOYOUWANT,MADAM太太，您要什么式样194WOULDYOULIKEANEWHAIRSTYLE您想换个新发型吗195HEREARESOMEPICTURESOFHAIRSTYLES这里有一些发型式样的照片。196THEPHONENUMBEROFOURHOTELIS5328888我们宾馆的电话号码是556753。197PLEASEDIAL0BEFOREYOUDIALTHENUMBER拔号码前请先拔0。198PLEASECONSULTTHETELEPHONEDIRECTORY请您查看电话簿。199WHATKINDOFCABLEDOYOUWANTTOSEND,ORDINARYRATEORURGENT您要发哪一种电报，普通电还是加急电。200WILLYOUPLEASEFILLOUTTHETELEGRAPHFORMINBLOCKLETTERS请用印刷体填写电报纸。PARTTHREEFOODBEVERAGESERVICE第三部他餐饮服务201WHATTIMEWOULDYOULIKEYOURTABLE您什么时间需要这张餐桌呢202ATABLEFORTWO你们是两个人吗203FORHOWMANY几个人204WHOSTHERESERVATIONFOR您为谁预订205YOUCANSITWHEREYOULIKE您可以随便坐。206ISTHISTABLESUITABLE这张桌子合适吗207THEWAITRESSWILLBEHEREINAFEWMINUTES服务员马上就来。208IMSORRY,THEREARENTANYTABLESLEFTNOW对不起，没有空桌子了。209IMSORRY,THERESTAURANTISFULLNOW对不起，现在餐厅已坐满。210WECANSEATYOUINTWENTYMINUTES二十他钟后才能安排您入座。211HAVEYOUBEENSERVED有人为您服务了吗212DOYOUHAVEARESERVATION,SIR先生，您预订了吗213WOULDYOUCOMEWITHME,PLEASE请跟我来，好吗214COULDYOUPLEASECOMEWITHME,PLEASE请随我来，好吗215PLEASESTEPTHISWAY这边请。216WOULDYOULIKETOSITNEARTHEWINDOW您喜欢靠窗坐吗217WHEREWOULDYOULIKETOSIT您希望坐在哪儿呢218ILLBEWITHYOUINAMINUTE我马上就来。219WOULDYOUMINDSITTINGHEREINTHECORNER靠角坐您不介意吧220WEAREOPENFROM6INTHEMORNINGTO11INTHEEVENING我们的营业时间是从早上600到晚上1100。221WESERVE24HOURS我们24小时营业。222WEAREOPENROUNDTHECLOCK我们昼夜营业。223SERVICEHOURSARE700AMTO900AMFORBREAKFAST1130AMTO130PMFORLUNCH630PMTO830PMFORDINNER早饭700到900餐厅供应时间是午饭1130到下午130；晚饭630到830224MAYIHAVEYOURNAME,PLEASE请问您的姓名。225CANYOUGIVEMEYOURNAME,PLEASE我可以“128815”问您的姓名吗226HERESTHEMENU这是菜单。227ILLBRINGYOUTHEMENU,SIR先生，我给您拿菜单。228HEREARETHEMENUANDWINELIST这是菜单和酒单。229AREYOUREADYTOORDER您现在点菜吗230WOULDYOULIKETOORDERNOW您现在点菜吗231MAYITAKEYOURORDERNOW您现在可以点菜了吗232WHATHAVEYOUDECIDEDON您决定吃什么了吗233WOULDYOULIKECHINESEFOODORWESTERNFOOD您要吃中餐还是西餐234WHATWOULDYOULIKE您想吃点什么235WHATWOULDYOULIKETOSTARTWITH您先来点什么236WHATWOULDYOULIKETOFOLLOW您下一道菜点什么呢237WOULDYOULIKESOMETHINGTODRINK您想喝点什么吗238WHATWOULDYOULIKEFORADRINK您想喝什么239WOULDYOULIKETOORDERAPERITIF想要点开胃酒吗240WOULDYOULIKEANAPERITIFBEFORELUNCH饭前您想吃点开胃的东西吗241WHATKINDOFDRINKWOULDYOULIKE您要点什么饮料。242WHATKINDOFJUICEDOYOUWANT您要茶还是咖啡243WILLYOUHAVETEAORCOFFEE你要喝茶还是咖啡244DOYOULIKEYOURCOFFEE,BLACKORWHITE您喜欢清咖啡还是牛奶咖啡245WOULDYOULIKEGREENTEA