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PartThree

Food&BeverageDepartmentUnit2:WesternFoodService

LearningOutcome

Inthisunityouwilllearn:

Inthisunityouwilllearn:HowtotalkaboutWesternrestaurantserviceTechniquesofguestseatingandfoodintroductionHowtofilloutanorderWarmUp

WorkwithyourpartnertomatchthewordsrelatedtoEMPLOYMENTincolumnAwiththeirmeaningsincolumnB

dessertforksteakappetizerentreechefathicksliceofgoodqualitybeefsweetfoodeatenattheendofamealasmallamountfofoodoradrinkthatyouhavebeforeamealaprofessionalcook,especiallythemostseniorcookinareataurant,hotel,etc.atoolwithahandleandthreeorfoursharppoints,usedforpickingupandeatingfoodathemaindishofthemealAnswer:b.e.a.c.d.f.Speak&Drill

WordsandExpressionssatisfactoryadj.

满意的ginn.

金酒tonicn.汤力水cuben.冰块aperitifn.

开胃酒camparin.金巴利酒sodan.

苏打水steakn.

牛排mushroomn.

蘑菇carrotn.

胡萝卜appetizern.

开胃食品horsd’oeuvresn.

餐前开胃小吃salmonn.

大马哈鱼solen.

比目鱼lambn.羊肉herbn.香草spaghettin.意大利通心粉spinachn.

菠菜Chablisn.夏布利白葡萄酒Mineralwatern.

矿泉水Dessertn.

甜食Strawberryn.

草莓Vanillan.香草Episode1:

Receivingguests

C:CaptainG:GuestSituation:(Mr.MajorcomestothePearlRestaurantfordinner.)C:Goodevening,sir.WelcometothePearlRestaurant!G:Goodevening.C:Doyouhaveareservation?G:Yes.ThenameisMajor.C:(Thecaptainchecksthelistonherlectern.)Pleasefollowme,Mr.Major.Isthistablesatisfactory?

G:Yes,thankyou.(Thecaptainhelpsthegueststaketheirseats.)珍珠餐馆迎宾台您对这张桌满意吗?C:Hereisthemenu,sir.CanIgetyousomethingtodrink?G:Iwouldlikeaginandtonic,please.C:Wouldyoulikeyourginandtonicwithice,Mr.Major?G:Yes.Withonecube.C:Thisisyourdrink,Mr.Major.Pleasewaitamoment.AnotherWaitresswillcometotakeyourorder.杜松子酒加汤力水只加一块冰Episode2:

Takingorders

.W:WaitressG:GreenB:BanksSituation:(ThewaitressishelpingMr.DavisandMr.Bankstaketheirorders.)W:Goodevening,gentlemen.Herearethemenus.Wouldyouliketoorderaperitifs?G:I’llhaveaCampariandsoda.Whataboutyou?W:Justaminute.Hereweare.Onemediumdrysherry

andaCampariandsoda.Areyoureadytoordernow,gentlemen?G:No,wearestilllookingatthemenu.Maybeyoushouldrecommendsomethingforthemaincourse?您想点开胃酒吗?一杯半干雪利酒,一杯金巴利苏打W:Certainly.TheT-bonesteakisverygood.Iwouldsuggestthatyoutrythis.G:That’sagoodidea.Ilivebeefsteaks.I’llhavetheT-bonesteak.W:Howwouldyoulikeitcooked?

G:Mediumwell.W:Andwhatwillyourvegetablebe?G:Mushroomsandcarrots.W:Andwhatwouldyoulikeforyourappetizer?G:I’llhavehorsd’oeuveresandthebakedsalmon.T型骨牛排挺不错的。您的牛排要做到什么程度?八成熟您喜欢的开胃食品是?。我要餐前开胃小吃和烤大马哈鱼。W:Thankyou,sir.(ToMr.Banks)Whataboutyou,sir?B:I’llstartwiththehorsd’oeuvresfollowedbythesole.W:Whatwouldyouliketofollow?B:WhatisthisNoisettesMilaneseexactly?W:It’slambcookedwithherbsandservedwithspaghetti.B:Thatsoundsveryinteresting.I’lltrythat.W:Andwhatwillyourvegetablebe?B:Somespinach,please.米兰瘦肉是什么做的?是羊肉加香草制的,再配上意大利通心粉。W:Thankyou.Andthisisthewinelist.G:Thankyou.Let’sseewhatthey’vegotforus.OK,we’llhaveabottleoftheChablis.Andsomemineralwater,please.W:Andwhatdessertswouldyoulike?G:I’lltakesomestrawberryicecream.B:Andvanillaicecreamforme,please.W:Allright,gentlemen.Yourmealswillbereadyinseveralminutes.我想吃草莓冰激淋。A.Completethefollowingdialogue:W:WaitressG:GuestW:Goodevening,sir.________________________(现在可以为您点菜吗?)G:__________________________(我想点牛排配炸土豆条.).W:___________________________(您的牛排要做到什么程度?)Rare,________(八成熟),orwelldone?G:Rare.W:___________________(要不要来点色拉?)G:Yes,please.MayItakeyourordernow?I’dliketoorderasteakwithFrenchfriesHowwouldyoulikeyoursteakcooked?mediumdoneWouldyoucareforsomesalad?W:____________________(您想要什么样的蔬菜?)We’vegotalotoffreshasparagus,greenbeans,spinach,andgrilledtomatoes.G:I’llhavesomeasparagus.W:_____________________(您想点什么酒水?)G:Abottleofredwine.W:Yes,sir.___________________________(请稍等,十分钟后为您上菜。)

Whatwillyourvegetablebe?

Whatdrinkwouldyoulike?Pleasewaitawhile.Yourdinnerwillbereadyintenminutes.B.Role-play:

Scene1:

Itis8:00intheevening.Adinerwithoutreservationcomesin.Therestaurantisfull.Thewaitressaskshimtowait20minutesorsoinloungebar.(20minuteslater)Callthedinerandtellhimthetableisreadyandshowhimtoit.Butthetableistoonearthedoorway.Thedinerseesanothertablenearthewindowthatlooksfine.Butthetableisreserved.Suggestthetableinthecorner.Tellthedineryou’llbringthemenu.Scene2:

It’s12:30intheafternoon.Guestcomesin.Hehasgotareservation.Showhimtoatablenearthedoor.Ifhedoesn’tlikeit,findoutifhe’drathersitnearthewindow.Scene3:

Guest:Youwanttoknowwhatthespecialitiesare.Youwanttoknowwhatcomeswithit.You’lltakechips.Youwanttoknowwhatkindofvegetablesthey’vegot.Youwanttoknowiftheyhavegotanygreenbeans.Asasecondchoiceyou’lltakespinach.Youdon’twantanythingbeforedinner.Youwantthewinelist,andchooseone.

Waitress:Askiftheguestisreadytoorder.Thechef’sspecialitiesarecrepeswithcrab,tournedosprovencaand…Askifhe’dlikethetournedo:rare,mediumorwelldone.Askifhe’dlikeanythingtobeginwith.Andfinallyhelptheguestorderdrinks.C.Discussion:

1.Whenreceivingguestsatawesternrestaurant,howtoseatthosewithoutreservationssatisfactorily?

2.Whentakingorders,howtomakeexplanationsofdishestotheguests?Read&ActWordsandPhrasesmaincoursen.

主菜saucern.

托碟portionn.份额silverwaren.银器belchv.

打嗝hiccupv.

连续地打嗝napkinn.餐巾lingerv.逗留

TableMannersDuringthemeal,you’dbetterbecarefulnottoleaveaspooninasoupbowloracoffeecuporanyotherdish.Thecoffeespoonoughttobeonthesaucer,thesoupspoonoughttobeontheplateunderthebowl.Whenyouarehavingsoup,maketheleastnoisesandusethesideofyourspooninsideoutthisway,notthetip.Andyoumustn’tpickupyoursoupbowlsoastodrinkawaythelastdropsofyoursoupfromthebottomofthebowl.进餐礼仪从里向外舀汤Veryoftenthereisonlyonemaincourseandsalad,followedbyyoursweet.Ifyoufindthemealnotsquareenough,say“Oh,it’sdelicious!”andaskforsomemoreofthechickenorsteakorwhateveryouhavejusthad.Thehostesswillbeverygladthatyouappreciatehercookingandwillgiveyouanextraportion.ButifyouobservetheChinesewayofbeingpoliteandsay“No,thankyou.”whenthehostessoffersyoumore,youwillmostprobablystarvelater,becausewesternerswillneverpressfoodonyou.主菜再来一份Atthetable,maketheleastnoiseswhenyouareeating.Yetitisnotpolitetokeepsilentandnottotalkwiththepersonnexttoyou.Itwouldbeconsideredgoodmannersifyouhandleyoursilverwarewithcaresothattheydon’tclatter.Donotbelchinthepresenceoftheothersanddonothiccupcoffeespoonshouldrestonthesaucerwhileyou’redrinking.Andsmoking,ofcourse,israrelyseenatadinnertable.银质餐具不要撞得嘭嘭响Whenthemealisfinished,theguestsputtheirnapkinsonthetableandstandup,themenagainhelpingtheladieswiththeirchairs.Donotfoldyournapkinintheoriginalfoldsunlessyouareaskedtostayforanothermeal.Afterthedinner,theguestsusuallystayforanhourortwo,thentheywouldsay,“Well,I’mafraidImustbegoingnow.”Thehostandhostesswouldofcourseurgeeveryonetostaylonger.“What,already?Won’tyouhaveanothercoffer?”Theguests,forinstance,wouldsay,“I’dloveto,butIhavetobeupearlytomorrow.Thankyouforamostenjoyableevening,Goodnight!”别把餐巾叠回原样A.ReadthepassageandthenmarkthefollowingstatementsT(True)orF(False):1.()Itdoesn’tmatterwhetherweleavethespooninasoupbowlorputinontheplateduringthemeal.2.()Whenhavingsoup,it’spolitetomaketheleastnoise.3.()Ifyouwanttohavesomemorechickenorsteak,it’spolitetoaskforitdirectlywithsaying“Oh,thechicken/steakissodelicious.”

4.()Thehostesswillbeannoyedifyouaskforsomefoodagain.5.()It’spolitetomaketheleastnoisesatthetable,soit’sbetterforusnottotalktothepersonnexttous.6.()Beforesayinggoodbyetothehostandhostess,we’dbetterlingerforsometimeafterthedinner.FTTFFTB.PutthefollowingintoChinese:Thecoffeespoonoughttobeonthesaucer,thesoupspoonoughttobeontheplateunderthebowl.咖啡勺应放在杯碟上,汤勺应放在碗下面的骨碟上。Ifyoufindthemealnotsquareenough,say“Oh,it’sdelicious!”andaskforsomemoreofthechickenorsteakorwhateveryouhavejusthad.如果觉得没吃好,可以边说“味道好极了”,边要求再来点鸡肉、牛排或是任何刚吃过的食物。ButifyouobservetheChinesewayofbeingpoliteandsay“No,thankyou.”whenthehostessoffersyoumore,youwillmostprobablystarvelater,becausewesternerswillneverpressfoodonyou.如果女主人问你是否还来点,你却以中国式的谦逊说“谢谢,不用了”,那你很可能会饿肚子,因为西方人不会一直劝客人多吃点多吃点。Donotbelchinthepresenceoftheothersanddonothiccupcoffeespoonshouldrestonthesaucerwhileyou’redrinking.Andsmoking,ofcourse,israrelyseenatadinnertable.不要当着别人的面打嗝,也不要不停的打嗝,喝咖啡时,咖啡勺应放在杯碟上,当然,进餐时,几乎没人吸烟。Whenthemealisfinished,theguestsputtheirnapkinsonthetableandstandup,themenagainhelpingtheladieswiththeirchairs.Donotfoldyournapkinintheoriginalfoldsunlessyouareaskedtostayforanothermeal.进餐结束时,客人应先把餐巾放在餐桌上,再站起来。男士应再次帮女士移动一下餐椅。一定不要把餐巾再叠起来,除非获邀再次进餐。GroupWork

Direction:HavealookatthefollowingMenuanddividethewholeclassintofourgroupswitheachbeinginchargeofoneparttopracticeorder-taking.

TheRainbowHouseMenuHorsd’oeuvreFroidsGlazedSalmonwithChambertinChickenLiverMousseParmaHamwithFrenchFruitsHorsd’oeuvreChaudsHotbutteredcornontheCobFriedWhitebaitwithChiliSoupsFreshVegetableSoupCreamofLobsterFlavoredwithBrandy开胃菜(凉)开胃菜(热)FishesPanFriedDoverSolewithLemon,ParsleyandButterChef’sOwnTroutwithAlmondsGriddlesPaprikaCoatedSliceofPorkLoinCookedontheGriddleThickFilletSteakGarnishedWithFreshVegetablesEntreesBeefFilletwithMorel’sMushrooms,RedWineandCreamCubesofTenderLambBraisedwithVegetablesChickeninChaud-FroidSauceHalfBroiledChickenwithMustardFlakesofSweetandSourPorkDessertsOrangeTartFrozenOrangeFilledwithOrangeSherbetStrawberryCharlotteCake肉扒类Glossaryglazen.

给…上光almondn.杏仁livern.肝paprikan.辣椒moussen.奶油冻filletn.(动物)里脊肉cobn.鳕鱼garnishv.装饰buttern.黄油entréen.汤或冷盘后的正菜whitebaitn.银鱼chaudadj.热的chilin.干辣椒mustardn.芥末lobstern.龙虾flaken.小薄片parsleyn.西芹tarten.蛋挞troutn.鲟鱼sherbetn.雪冻果汁loinn.(动物)腰肉charlotten.苹果酱拼土司Step1:Dividethewholeclassintoseveralgroups.Readaloudthemenuasawholeclass.Step2:Selectonegrouptoplayasguestsandprepareforthepatternswhendiningatawesternrestaurant.Step3:

Selectanothergrouptoplayaswaitersandwaitressesandprepareforthepatter

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