外贸英语函电 第十版 课件 CHP4 Inquiries

CHP4:Inquiries01UnderstandingBusinessInquiries02BestPracticesforWritingBusinessInquiryEmails03Conclusion04BusinessInquiryEmailTemplates目录CONTENTSUnderstandingBusinessInquiriesPart01WhatAreBusinessInquiriesAbusinessinquiryisarequestforinformationtolearnmoreaboutacompany'sservicesandoperations.Itisaneffectivetechniqueforcontactingpotentialfirms,enquiringaboutjobvacancies,orseekingadditionaldetailstomakeinformeddecisions.Commonreasonsforwritingbusinessinquiryemailsincludeinquiringaboutpricing,productdetails,andavailability.ImportanceofBusinessInquiriesBusinessinquiriescanhelpestablishcontactwithpotentialpartnersandgatheressentialinformationforbusinessgrowth.Theyprovideanopportunitytoexplorenewmarkets,products,orservicesandbuildprofessionalrelationships.Properlycraftedinquiriescanleadtosuccessfulcollaborationsandbusinessopportunities.DefinitionandPurposeofBusinessInquiriesAproductinquiryemailaimstogatherdetailedinformationaboutspecificproducts,suchasfeatures,price,andavailability.Itiscrucialforpotentialbuyerstomakeinformedpurchasingdecisionsandforsellerstounderstandcustomerneeds.Example:Inquiringaboutthespecificationsandpricingofaparticularsmartphonemodel.ProductInquiry01Priceinquiryemailsaresenttoobtaindetailedpricinginformationforproductsorservices.Theyhelpbusinessescomparepricesfromdifferentsuppliersandnegotiatebetterdeals.Example:Requestingquotesforbulkordersofofficesupplies.PriceInquiry02Jobinquiryemailsareusedtoexplorepotentialemploymentopportunitieswithinacompany.Theyallowjobseekerstoexpressinterestinworkingforaspecificorganizationandinquireaboutavailablepositions.Example:Inquiringaboutjobopeningsinamarketingdepartment.JobInquiry03Discountinquiryemailsaimtoverifyornegotiatediscountsonproductsorservices.Theycanhelpbuyerssavemoneyandsellersincreasesalesbyofferingattractivedeals.Example:Inquiringaboutavailablediscountsforaspecificproductduringasale.DiscountInquiry04Refundinquiryemailsarewrittenbycustomersseekinginformationaboutreturnandrefundpolicies.Theyhelpresolveissuesrelatedtounsatisfactorypurchasesandmaintaincustomersatisfaction.Example:Requestingarefundforadefectiveproduct.RefundInquiry05TypesofBusinessInquiriesBestPracticesforWritingBusinessInquiryEmailsPart02ImportanceofSpecificityBeingspecificinyourinquiryincreasesthechancesofreceivingausefulandrelevantresponse.Itshowstherecipientthatyouhavedoneyourresearchandaregenuinelyinterestedintheirproductsorservices.Example:Insteadofaskingforgeneralinformation,requestdetailsaboutaspecificproduct'sfeaturesandpricing.ResearchBeforeWritingConductthoroughresearchaboutthecompanyandtheproductorserviceyouareinterestedin.Thishelpsyoutailoryourinquiryanddemonstrateyourknowledgeandseriousness.Example:Readthecompany'swebsite,productdescriptions,andreviewstogatherrelevantinformation.BeSpecificandClear01ProperGreetingandIntroductionStartyouremailwithapolitegreetingandintroduceyourselfbriefly.Addresstherecipientbynameifpossible,oruseagenericgreetingifunknown.Example:"Dear[Recipient'sName],"or"Hello,"followedbyabriefintroduction.02ConciseandProfessionalToneKeepyourinquiryconciseandtothepoint,avoidingunnecessarydetails.Maintainaprofessionaltonethroughouttheemail,showingrespectandcourtesy.Example:Clearlystateyourpurposeandtheinformationyouneedwithoutbeingoverlycasualorinformal.StructureandTone1Useaclearandreadableformat,includingproperpunctuationandspelling.Ensureyouremailiswell-organizedandeasytofollow.Example:Usebulletpointsornumberedliststopresentyourquestionsorrequestsclearly.ProperFormattingIfyoudonotreceivearesponsewithinareasonabletime,followupwithapoliteemailorphonecall.Thisshowsyourpersistenceandeagernesstoobtaintheinformation.Example:Sendafollow-upemailafteraweek,politelyremindingtherecipientofyourpreviousinquiry.Follow-UpStrategyFormattingandFollow-UpConclusionPart03Businessinquiryemailsareessentialtoolsforgatheringinformationandbuildingprofessionalrelationships.Followingbestpractices,suchasbeingspecific,conductingresearch,andmaintainingaprofessionaltone,cansignificantlyimprovetheeffectivenessofyourinquiries.Properlystructuredandwell-writteninquiryemailsincreasethelikelihoodofreceivinghelpfulresponsesandopeningdoorstonewbusinessopportunities.01031502SummaryofKeyPointsWritingbusinessinquiryemailsdoesnothavetobecomplicated.Byfollowingtheguidelinesandtipsprovided,youcancreateeffectiveandprofessionalinquiryemails.Remember,clearandconcisecommunicationiskeytosuccessfulbusinessinquiries.Usetheprovidedtemplatesasastartingpointandadaptthemtosuityourspecificneedsandinquiries.EncouragementforActionBusinessInquiryEmailTemplatesPart0401SubjectLineInquiryAbout[ProductName]05Additionally,ifthereareanycurrentpromotionsordiscounts,Iwouldappreciateknowingaboutthem.Body:02Thankyouforyourattentionandpromptresponse.06Dear[Recipient'sName],03Bestregards,07Ihopethisemailfindsyouwell.Iamwritingtoinquireabout[ProductName].Couldyoupleaseprovidemewithdetailedinformationaboutitsfeatures,price,andavailability?04[YourName]08ProductInquiryEmailTemplate01030204SubjectLineRequestforPriceQuoteBody:Dear[Recipient'sName],Iaminterestedinpurchasing[Product/Service]andwouldliketorequestadetailedpricequote.05070608Couldyoupleaseprovidethefollowinginformation:Priceperunit/quantityMinimumorderquantity(ifapplicable)DeliverytimePriceInquiryEmailTemplateSubjectLineInquiryAboutJobOpportunitiesBody:Dear[Recipient'sName],Iamwritingtoinquireaboutanypotentialjobopportunitiesat[CompanyName].Ihavebeenfollowingyourcompanyandamimpressedwithyourworkintheindustry.01020304Ihave[X]yearsofexperiencein[specificfieldorposition]andbelievemyskillsalignwellwithyourorganization'sgoals.Ifyouhaveanyjobopeningsoranticipateanyinthenearfuture,Iwouldappreciatebeingconsideredasacandidate.Thankyouforyourattention.Bestregards,05060708JobInquiryEmailTemplateSubjectLineInquiryAboutDiscountsCouldyoupleaseconfirmifthereareanydiscountsavailable?Ifso,Iwouldliketorequestaspecificdiscounton[Product/Service].Body:Thankyouforyourattentiontothismatter.Dear[Recipient'sName],Bestregards,Irecentlycameacrossinformationsuggestingthatyourcompan