新剑桥商务英语初级知识点全总结

Unit1People1.Introduceyourself:Hello,I’mGina.Myname’sPaulo.A:Howdoyoudo?Pleasedtomeetyou.B:Howdoyoudo?Pleasedtomeetyou,too.2.Introducingsomeoneelse:ThisisWendy.I’dliketointroduceDirk.DoyouknowMike?HaveyoumetOscar?3.Greetingsomeoneyouknow:A:Howareyou?B:Finethanks.Nottoobad,thankyou.4.Keepingtheconversationgoing:Howarethings….?Didyouhaveagoodflight?Whereareyoufrom?Isthisyourfirstvisitto…?Whatdoyoudo?Haveyoueverbeento…?Howlongareyoustaying?5.Talkingtaboo:Age,Maritalstatus,Salary,Belief6.Preferredtopics:location,work,sports.7.Findingoutaboutpeople:Yourfirstname’sPamela,isn’tit?You’reanaccountant,aren’tyou?Otherexpression:Isthatcorrect?Right?Canyouverify?UnlessI’mmistakenIsthattrue?Pleaseconfirm.8.Somewords:surname(别名，姓氏),cheque,creditcard,MasterCard(万事达信用卡),AmericanExpress(美国运通),visa,accountnumber,validuntil,signature,assistantmanager9.Studythesewaysofcheckinginformation:Yourfirstname’sPamela,isn’tit?You’reanaccountant,aren’tyou?YouworkforExtratour,don’tyou?Unit2Talkingaboutcompanies1.Banknames:中国人民银行:People'sBankofChina中国建设银行：ChinaConstructionBank

中国工商银行:IndustrialandCommercialBankofChina中国农业银行:AgriculturalBankofChina中国银行：BankofChina中国国家开发银行：ChinaDevelopmentBank

中国农业发展银行：ChinaAgriculturalDevelopmentBank

上海浦东发展银行：ShanghaiPudongDevelopmentBank

交通银行：BankofCommunications

招商银行:Chinamerchantsbank中国进出口银行：Export-ImportBankofChina

中国民生银行：ChinaMinshengBank华夏银行：HuaxiaBank中国光大银行：EverbrightBankofChina中信实业银行：CITICIndustrialBank2.Logo(trademark)商标；lineofbusiness—trade行业；airline航空公司，航空服务；banking银行业;Barcoding条形码;aerospace航空航天技术;aerospaceindustrial航空航天工业;catering餐饮业;computing计算机;financialservices金融财务服务业;foodprocessing食品加工;packaging包装业;telecommunication电信;transport运输;vehiclemanufacturing汽车制造业;3.LineofBusiness:1Wearemainlyengagedinthemanufactureandsaleofelectronicproducts.2Ourcompanyengages/specializesintheproduction/tradingof….3wecarryoutbusinessoperationsinthefollowingareas:…4Ourbusinessactivitiesrangefrom…to…5Wedealexclusivelyincosmetics.6We’reinthelineofforeigntrade.7Thecompanymakes/manufactures/turnsoutelectronicproduct.4.Companyhistory:1ABCCompanywasestablished/founded/setupin1992.2Thecompanyisanexported-orientedcompanywithahistoryoftwentyyears.3Ourcompanystartedoutasasmallfamily/independentcompany.5.Expression:1Ourcompanycovers/occupies/hasanareaof21,169squaremeters.2ThisisamultinationalcompanywithitsheadquartersinNewYork,USA.3ItsheadofficeisinGuangzhou,China.5Ithasastaffofaround2000.6Thetotalnumberofemployeesisover5000.7Thecompanyhasamanufacturing/productioncapacityof50000.8Ourmainproductsaredesktopcomputersandlaptopcomputers.9Ourproductsareforbothdomesticandforeignmarkets.10OurmarketshareinChinahasincreasedby5%,makingup/accountingfor15%oftotalsales.11Ourcompanyhasanannualturnoverof$10billion.12Oursaleslastyearwere$250million.13We’renowworkinginapartnershipwithaGermancompany.14WearethegeneralagentofEpsonCorporation6.Letterhead信头;Date发信日期;InsideAddress信内地址;Salutation称呼;Bodyoftheletter本文;ComplimentaryClose结束语;Signature签署;recipient接受者;accuracy精确性;clarity清晰度;Brevity简洁;Courtesy礼貌7.Commonusedexpression:Iamwritingtodiscuss…;Iwishtodiscusswith/informyou…;Iwouldliketo…;Iaminterestedin…;Referringtoyourletter/ourtelephoneconversation,Iwouldliketo…;Thankyouforyourletterof…;Yourletterof…hasbeenpassedtomeby…8.Ilookforwardtohearingfromyousoon;Ihopetobeofservicetoyouinthefuture;Thankyouforyourcooperation;ifyouhaveanyqueries,pleasefeelfreetocontactus9.Thereasonforwriting:Iamwritingtoinquireabout…;apologizefor…;confirm…10.Requesting:Couldyoupossibly…?Iwouldbegratefulifyoucould…11.AgreeingtoRequests:Iwouldbedelightedto…Itwouldbemypleasureto…Iwouldbemosthappyif…12.Closingremarks:Thankyouforyourhelp.Pleasecontactusagainifwecanhelpinanyway.…ifthereareanyproblems.…ifyouhaveanyquestions.13.Referencetofuturecontact:Ilookforwardtohearingfromyousoon.…tomeetingyounextTuesday.…toseeingyounextThursday.14.Standardcloses:Sincerely,Respectfully,Sincerelyyours,yourssincerely15.DearSirorMadam:IsawyouradvertisementintheNovemberissueofLABORATORYNEWSandI’minterestedinyourrangeofproducts.Couldyoupleasesendmeacatalogueandpricelisttogetherwithinformationregardingdiscounts?Ilookforwardtohearingfromyou.YourssincerelyLIUCHANG16.Somewords:privatization(私有化),brokerage(中间人业务),compressor(压缩机)17.Statements:ShecalledthecompanyServcorp./SheleasedabuildinginSydney.Questions:Whatdidshecallhercompany?/Wheredidshegolastyear?Unit3JOBS1.finance财务，金融;humanresources人力资源;sales/marketing销售，营销;ChiefExecutiveOfficer(CEO)首席执行官;accountsclerk会计人员;creditcontroller信贷控制员;Maintenanceofficer维护部人员;qualitycontroller质量管理人员;purchasingofficer采购部人员;payclerk出纳员;After-salesclerk售后服务员;salesrepresentative销售代表;recruitmentofficer招聘官;exportclerk出口部职员;technician技术员;plantmanager工厂/车间经理;chiefaccountant首席会计师;personnelmanager人事经理;2.GM(GeneralManager)总经理;VP(VicePresident)副总裁;FVP(FirstVicePresident)第一副总裁

AVP(AssistantVicePresident)副总裁助理;CEO(ChiefExecutiveOfficer)首席执行官;COO(ChiefOperationsOfficer)首席运营官;CFO(ChiefFinancialOfficer)首席财务官;CIO(ChiefInformationOfficer)首席信息官，主管企业信息的收集和发布;CTO(Chieftechnologyofficer)首席技术官;HRD(HumanResourceDirector)人力资源总监;OD(OperationsDirector)运营总监;MD(MarketingDirector)市场总监;OM(OperationsManager)运作经理;PM(ProductionManager)生产经理;(ProductManager)产品经理3.(1)personalqualities（个人素质）(2)secretarialskillsandpublicrelationskills（秘书公关能力）(3)languageproficiency（语言能力）(4)computerliteracy（电脑知识）(5)occupationalexperience（工作经验）4.Draft拟草;candidate应征者;highlymotivated积极性强;mature成熟;Highproficiencyin…精通;ellipticalsentences省略句;abbreviations缩写词;toinvoicesbforsth给某人开某物支票;inchargeof/takechargeof掌管、主管;enquiry(about/after/for)询问;rawmaterial原料;assistant助手,辅助的;accounts会计，账目;qualification资格;venue会议地点;spare多余的，备用的;breakdown出故障;launch发动，发射;presentation介绍，展示;spareparts零件，配件;components零部件;hotline热线;salesforce销售队伍;reminder通知单，提示信;atradefair贸易展销会;bureaucracy官僚，官僚作风;leave/takeamessage留个口信;putsbthroughto为某人接通电话;holdtheline别挂断电话(hangon);hangup挂断电话;theline’sengaged电话线忙;atthelatest最迟，最晚;figure数字;order订货，订购;workshop车间;colleague同事;job工作，职业，任务，责任;5.Askingtospeaktosomeone*I’dliketospeaktoStephanie*CouldyouputmethroughtoRolando?Iwaswonderingcouldyouhookmeupto…?Sayingsomeoneisnotavailable*I’mafraidshe’sinameeting/She’sonholidays/theline’sengaged/there’snoreply/she’sbusyatm/youjustmissedher/she’stiredupAskingtoleaveamessage*CouldIleaveamessage?*Couldyoutakeamessage?6.part-timejob兼职工作;full-timejob全职工作;job-creation就业机会;jobmarket劳务市场;jobinterview面试;permanentjob长期工作;temporaryjob临时工;oddjobs零活;afatjob美差;atoughjob棘手的工作;toquitone’sjob辞职;togetajoboffer得到一份工作;toloseone’sjob/beoutofajob失业7.Whatdoyoudo?Whatareyourresponsibilities?Doyouhaveto?Whatareyoudoingatthemoment?IworkintheAccountsdepartment.I’mresponsiblefor/inchargeofinvoicingourcustomers.Idealwithinvoicesandpayments.Atthemoment,I’msendingoutreminders.Unit4WORKANDPLAY1.Invitation:Wouldyouliketohavedinnerwithmetonight?Howabouttakingaharborcruise?2.Accepting:I’dloveto.Thatsoundsnice.Thatwouldbegreat.3.Declining:I’mafraidI’mleavingtomorrow/visitingaclient/haveameeting.4.Mountainbiking;gardening;jogging;sailing;cinema;reading5.Talkingaboutinterestsandhobbies:Whatdoyoudoinyourfreetime?Doyouplayanysports?Doyouever..?Doyoulike…?Areyouinterestedin…?6.regularly-frequently-often-sometimes-seldom-never7.Marketsearch:Doyouever…?Howoftendoyou…?Whendidyoulast…?Whatkindof…?Doyouprefer…?Howmuchdoyouspendon…?8.Barbecue烤肉;harborcruise海港游;Marketsearch市场调查Unit6Transportation1.Transportation;TransportationMode;Roadtransportation;Railtransportation;Waterwaytransportation;Airtransportation2.highway公路/高速公路;cargoship（水运）货船;Tanker油轮;container集装箱;Freighttrain货运火车;supersonic超音速;pipelines管道3.Transportation:bicycle自行车;car小汽车;bus大客车;motorcycle摩托车;taxi计程车;cart二轮马车;carriage四轮马车;jeep吉普车;tractor拖拉机;truck卡车;lorry重型卡车;coach大客车;van厢式货;ambulance救护车;Underground/subway地铁;railway铁路;train火车;locomotive火车头;express快客列车;boat小船;ship船;yacht游船;vessel大船;warship军舰;plane/airplane/aeroplane/aircraft飞机;spaceship宇宙飞船;spaceshuttle航天飞机;helicopter直升飞机;dispatch派遣;memo备忘录4.doortodoorservice;cost-effective;continent大陆;perishable易腐败的;refine提炼5.transportationhub运输中心;seaboard海滨,沿海地方;Non-stopflight;6.adequate充足的,适当的;Terrible;firstclass;fair;poor;excellent;satisfactory;verygood;unsatisfactory7.perishablegoods易腐货品;hazardousgoods危险货品;livestock牲畜;highvaluecargo高级货;fragilegoods易碎货品;flammablegoods易燃货品Unit7ImportsandExports1.textile纺织品,纺织工业;automobile汽车工业;pharmaceutical制药的;tourism旅游业;petroleum石油;agriculture农业;oilreserves石油储备;hi-techindustrial高科技产业;thriving繁荣的;tocoverourneedsinthisarea;manufacturingarea制造领域;destination目的地;consumerelectronics消费电子;diversity多样的;retailing零售业;insurance保险业;tourismandtravel观光旅游业;optic-electronicinformation光电信息;vowel元音字母;consonant辅音字母;internationaloutlook国际化视野;domestic国内的;beblindto盲目,茫然不知,不了解;adapttothenewweather/environment;mass大量的;economyofscale规模效益;marketsegment市场细分;on-the-jobtraining在职培训;Totake…seriously;labourrelations劳资关系;boom高峰期;enroll招收，招聘;diversityinto多样化;old-fashioned过时的;neglect忽略;domesticmarket国内市场;adapt应用，利用;tomassproducegoods批量生产;haveashort-termview短浅的目光;reliability可靠性;segment;consumertechnology民用技术;despite尽管;bother烦扰;diversifyintootherbusinesses改变;eventually;costumer-supplierrelations客户与供应商的关系;machinery机器制造;innovation创新;takealongview;shareholder股东2.Expressions:Themainindustrialis…Ourmajorexportis…Wearedevelopingthe…industry/business.Otherimportantservice/manufacturingindustriesare……employsalotofpeopleinmyarea.3.Talkingaboutquantity:Notany—alittle—notmuch--quitealot—alot(Howmuch)Notany—afew—notmany—quitealot—alot(Howmany)Unit8Arrangements1.itinerary旅行日程;correspondence通信，一致;humble谦逊的;pushy爱出风头的;delegation代表团;Bombay孟买;terminal终点,机场候机室;Britishairway英国航空公司;Heathrow希西罗机场;schedule计划;checkin办理登记手续;visa/passport签证;embassy大使馆;Transfertohotel;confirm确认;enclose随信附上;topropose建议;register/registration登记，注册;onreceiptofsth收到…;accommodation住宿;hospitality热情;warehouse仓库;implement实施;Headquarter总部;reserve/reservation保留,预定;2.Whatarrangementshavetobemadebeforegoingonabusinesstripabroad?bookflightsarrangevisasordertravelerchequesbookaccommodationarrangeappointmentspackluggage3.Arrangements:be+doingyou’reflyingonMonday.Suddendecisionspromises:willI’llmakeanappointment.4.AB1encloseaanappointment2makebaconference3attendcatable4bookdaregistrationform5reserveeareservation6confirmfaroom5.Whenmakinganappointment,howdoyousuggestatime?Whenwouldbeconvenient?Whenwouldsuityou?AreyoufreeonMonday?Howabout10.00?Sayyes?That’sfine.Thatsuitsme.Sayno?IamafraidIcan’tmakeWednesday.Iamsorry,Ican’tmanageWednesday.Unit9Productsandservices1.setfootinside踏进;plc(PublicLimitedCompany)公共有限公司;overheads杂项开支;Length,width,height,colors,material,price,depth,weight;robust;plastic;easy-to-use;round;wood;attractive;leather;square平方的;sphere半圆的;cotton;wool;cube立方;good-value;cone圆锥形;triangle三角形;flexible;long-lasting持续时间长的;2.Apologizing:I’mvery/reallysorry.Acceptinganapology:Isee.That’sOK.Nevermind.3.Courier导游,通讯员,送快信的人;Reliable;environmentalfriendly;Unit11~131.Project;logo;sub-logo;BBC;tolaunch;simplify;twofold;corevalue2.logo--aname,symbol,ortrademarkdesignedforeasyanddefiniterecognition,especiallyoneborneonasingleprintingplateorpieceoftype标志或商标;licence—1)officialorlegalpermissiontodoorownaspecifiedthing特许2)proofofpermissiongranted,usuallyintheformofadocument,card,plate,ortag证书，许可证;launchofarangeofnewproducts---tointroduceproductstothepublicortoamarket推出新产品;On-screengraph—thediagramshownonthescreen;vibrate--toshakeormovewithorasifwithaslightquiveringortremblingmotion颤动;Visuallyfragmented—lookslikebeingbroken;fragment—n.asmallpartbrokenoffordetached碎片;tobreakorseparate(something)intofragments打碎;sub-logo副图标;media媒体;Artisticexcellence---beingverybeautiful3.directmail直接邮件;advertising;merchandising推销规划;consumerpromotions;Coupon赠券;减价优待券,票据;purchase;customerbase客户群;cost-effective开销适当的;有成本效益的;划算的;affordable;consumergoods/products日用产品;industrialgoods/products工业产品;negotiation谈判;currency货币;persuade说服;Shoppingholdall购物手提箱;circulation流通，发行量;Ballpointpens圆珠笔;reflectors反光镜;Keyrings钥匙圈;baseballcaps;erasers;penknives小刀;balloons气球;spaceflying太空飞碟;spreadsheet电子表格;inductioncourses入职培训;overdue过期;invoice发票;chaseitstraightway直接追着要;consignment委托，运送;faulty有错误的4.美国运通旅游有关服务（AmericanExpressTravelRelatedServices）;美国运通财务顾问（AmericanExpressFinancialAdvisors）;美国运通银行（AmericanExpressBank）5.Promotionalcampaign;reputation;reasonableprice;toplaceanorder6.Bankservices:Openanaccount;depositsomemoney;withdrawmoney;applyforacreditcard;applyforthehousingloans;transferaccounts;Buyelectricpower/gas;buysomecheckbooks;changemoney;Applyfortheonlinebanking7.Theproverbaboutmoney:1.Timeismoney.2.Moneytalks.钱能通神。3.Moneyisn’teverything.钱不是万能的。4.Moneymakesthemarego.有钱能使鬼推磨.5.Moneyistherootofallevil．金钱是万恶之源。6.Amanwithoutmoneyisnomanatall.一分钱难倒英雄汉。7.Itiseasiertogetmoneythantokeepit.挣钱容易攒钱难。8.Moneyandtreasureswillbeplentiful.招财进宝.9.Wealthisnothingwithouthealth.失去健康，钱再多也没用。10.Wisdomisbetterthangoldorsilver.智慧胜过金钱。8.Todevelopaneffectiveadvertisingcampaign•Identifythetargetaudienceoftheadvertisements.•Statetheobjectivetobeaccomplished(increasesales,buildawareness,etc.).•Determinehowmuchmoneytospendtoachievetheadvertisingobjectives.•Outlineamediaplan,indicatingspecificmediainwhichadvertisementswillberunandwhentheywillberuntoreachthetargetmarkets.•Createtheactualadvertisements.•Placetheadvertisementswiththemedia.•Throughsalesorresearch,evaluatetheeffectivenessoftheadvertisements.9.I‘dliketoopenanaccountinyourbank.ShouldItakeanumberfirst?我想在你们银行开户。我要先取号码牌吗？What’syourinterestrateforyourcurrentaccounts?你们的活期存款利率是多少？I‘dliketotransfermyaccount.我要转账。I'dliketowithdraw$10,000frommyaccount.我想从户头提领一万元出来。I'dliketoreportthelossofmycreditcardandcancelit.我要办理信用卡挂失并取消那张卡。I'dliketoexchangesomeU.S.dollars.What'stoday'sexchangerate?我想兑换一些美金。今天的汇率是多少？Where'stheATM?/Doyouhaveanautomaticpassbookentrymachine?自动提款机在哪里？/你们这里有没有存折自动补登机？Doyouofferaninter-banktransferservice?你们有提供跨行转帐的服务吗？Mycreditcardisexpired.Canyourenewitforme?我的信用卡过期了。你可以换发新卡给我吗？Canmycreditlimitbeincreased?我的信用额度可以提高吗？10.UPWARD:tosoar,jump,rise,climb,increaseRemain:toremainunchanged,remainstableDOWNWARD:todrop,decline,decrease,plunge,fall11.Somewordsdescribethedegreeofchange.+Gradually,slowly,slightly;++steadily;+++dramatically,sharply,suddenly12.Sales/Profitshaveincreased/risen/decreased/fallenbecauseof/dueto/asaresultofournewsoftdrink/ournewfactory/apriceincrease/thebadweather.13.quantity数量;deliverydate;discount打折;Methodofpayment;other14.Ifyou’repreparedtowait/youtaketherest,we’llreducetheprice.I’llreducethepriceifyoupaycash/buy1000pieces.15.We’llsendyouachequewhen/assoonaswereceivethegoods.Unit14Socializing1.depict描述，描画;recipient接收者;scarves围巾;Long-sleevedshirt长袖衬衫;worship崇敬；sharp急剧的;steady不断的;dramatic戏剧性的，引人注意的;reminder催单2.Couldyoutellme/doyouknowwhatthebestwaytogetaroundtownis?3.Expressions:…isalocalspecialty.It’smadewith…It’sservedwith…It’squitespicy(辣)/mild(淡)/richIdon’tthinkyou’dlikeit.Unit16Businesscultureandethics(道德规范)1.lathes:amachineusedtoshapewoodormetal车床Executivediningroom:Acanteenforsenioremployees食堂Management:thepeoplewhoworkandcarryoutdecisionsinthecompany.Previous:pastorformerOveralls:workingclothesToclockinandout:torecordthetimeyoustartan