管理英语4-006-国开机考复习资料

本文档的说明：文档是由网络收集整理而来！仅供考前复习使用！交际用语（单选题）问题1:-DoyoumindifIusevoucherstospendinarestaurant?

-_____________________.选项:Yes,please选项:Notatall.Goahead选项:No,thankyou参考答案是：Notatall.Goahead解析:本题考核“询问意见”的交际用语，如果不介意，应该用no之类的答语回复，如果介意，应该委婉建议对方不这样做，所以答案是Notatall.Goahead。问题2:-Yourshoesgowellwithyourdress.

-_____________________.选项:Iboughtitathalfprice选项:Thanksforyourcompliment选项:No,it'snotsogood参考答案是：Thanksforyourcompliment解析:此题的考点是如何回应对方的夸奖。句意：你的鞋和你的裙子搭配得非常好。选项A：我半价买的。选项B：谢谢你的夸奖。选项C：不，没那么好。根据交际用语中的礼貌原则，对别人的夸奖要表示感谢，故选B。问题3:-WillyouhelpmearrangeameetingwithMr.Brown,please?

-_____________________.Ihavetofinishmyprojectrightnow.选项:No,noway选项:Yes,willdo选项:Sorry,Ican't参考答案是：Sorry,Ican't解析:本题考核“寻求帮助”的交际用语。第二说话人后一句是前句选择“同意”或“拒绝”的关键，“Ihavetofinishmyprojectrightnow”表达的是拒绝的原因。拒绝他人请求帮助的答语通常有“I'mafraid…/Sorry,/I'dbegladto,but…”，所以答案是Sorry,Ican't。问题4:-Howdidyourmeetinggoyesterday?

-_____________________.Itwasreallyfrustratingactually.选项:Notsogood选项:Verygood选项:Nothingspecial参考答案是：Notsogood解析:本题考核“消极评价”的交际用语。根据句意，第二说话人要表达的是负面评价，“Verygood”不合题意，“Nothingspecial”所蕴含的消极程度与后面的“frustrating“不匹配，所以答案是Notsogood。问题5:-You'dbetternotpushyourselftoohard.Youcanasktheteamandlisten.

-_____________________.选项:Youareright选项:No,wecan'tdothat选项:Ithinkitwillkillourtime参考答案是：Youareright解析:本题考核“提出建议”的交际用语。赞同他人的答语通常有“That’agoodidea/Youareright”等，所以答案是Youareright。词汇与结构（单选题）问题1:Toreducethe_____lossduringthechange,wemustmakesurewehavethenecessaryskills.选项:productivity选项:producing选项:produced参考答案是：productivity解析:此题考点为词形辨析。productivityloss意为：生产力损失。故选A。问题2:Tobe________,aperformanceappraisalneedstohaveasetofagreedcriteriathatwillbethebasisoffeedbackaswellasofsettingfuturegoals.选项:effectively选项:effective选项:effect参考答案是：effective解析:此题的考点是形容词用法。effectively：adv.有效地；effective：adj.有效的，起作用的；effect：n.影响，作用。根据题意这里用形容词，所以B符合题意。该句的意思是：为了更加有效，绩效评估需要设定一套一致的标准，作为评价反馈和设定工作目标的依据。故选B。问题3:AT&Tfoundthatemployeeswithbetterplanninganddecision-makingskillswere______tobepromotedintomanagementjobs.选项:morelikely选项:morelikable选项:moreunlikely参考答案是：morelikely解析:译文：AT＆T发现，具有较好规划和决策能力的员工更有可能晋升到管理层中。本题考查形容词词组的用法，belikelytodosth为固定搭配，likely为形容词，意为“很可能的，可能要发生的”，unlikely为likely的反义词，likable意为“可爱的”。根据语境，需选择“更有可能”的含义，故选A。问题4:Inhighschool,Iamequallycomfortable______asamemberofateamandindependently.选项:towork选项:working选项:work参考答案是：working解析:译文：在高中，我既能作为团队一员舒心地工作，也能一个人自在地独立工作。句中的becomfortable，后接动名词，故选B。问题5:Ihavebeenveryluckytohavehad______managersduringmycareersofar.选项:terrific选项:terrible选项:terrifying参考答案是：terrific解析:译文：我很幸运在我目前的职业生涯里已拥有了很棒的经理。本题考查形容词辨析。terrific极好的；terrible糟糕的；可怕的；低劣的；terrifying很可怕的。根据语境lucky，应选择词意“好的”，故选A。问题6:Withouthisassistance,I________theresearchlastmonth.选项:wouldnothavecompleted选项:couldnotfinish选项:shouldnotfinish参考答案是：wouldnothavecompleted解析:译文：如果没有他的帮助，我上个月就完成不了这项调查。本题考核虚拟语气。在这里的时间状语lastmonth表示动作是过去发生的，并强调对现在的影响，需用完成时，因此主句的结构应用would(could)+havedone，故选A。问题7:Middlemanagersdirectly______topmanagement.选项:liedin选项:liedto选项:liedwith参考答案是：liedto解析:此题的考点为lie(tosb)(aboutsth.)的用法。意为：(向某人)撒谎，说谎，编造谎言（关于某事）。故选B。问题8:Sheisveryadaptiveandsoon______tothecampuslife.选项:adopted选项:adapted选项:addicted参考答案是：adapted解析:译文：她适应性很强，很快就适应了校园生活。adaptto是固定搭配，意思是“适应”，符合题意。其它选项均不符合题意,故选B。问题9:Anagreementwasreachedonthe_____ofmutualrespectandmutualinterest.选项:basic选项:base选项:basis参考答案是：basis解析:译文：在相互尊重和相互利益的基础上达成了一致。basic是形容词，意为“基本的”；base是“基地”的意思；短语onthebasisof是“在……的基础上”的意思，符合题意，故选C。问题10:Theydependoneachothertosurvive.Inotherwords,theyare________forsurvival.选项:interwoven选项:interdependent选项:international参考答案是：interdependent解析:译文：为了生存，他们相互依靠，换言之，他们相互依存。interdependent就是dependingoneachother的意思，故选B。问题11:______thejob,employersdon'twanttohirepeoplewhoaredifficulttogetalongwith.选项:Despiteof选项:Becauseof选项:Regardlessof参考答案是：Regardlessof解析:译文：无论什么样的工作，雇主都不愿意聘用难以相处的人。本题考查短语介词的用法regardlessof不管怎样，无论如何；不管，不顾，故选C。问题12:______withEnglish,Chineseisgenerallybelievedtobemoredifficulttolearn.选项:Compared选项:Compare选项:Comparing参考答案是：Compared解析:译文：人们普遍认为，与英语相比，中文要难学得多。本题考查compare被动语态的形式是compared，故选A。问题13:Thetotalbudgethasbeen______forthisproject.选项:allocate选项:allocates选项:allocated参考答案是：allocated解析:此题的考点为现在完成时的被动语态，动词allocate现在完成时的被动语态形式为：have/has+been+allocated。故选C。问题14:Theworldlargestsearchenginecompanyprovidesafreesearchservice________userscangetrelevantresultsinaninstant.选项:withthat选项:inwhich选项:withwhich参考答案是：withwhich解析:此题的考点为定语从句。在介词+关系代词引导的定语从句中，介词后只能用which，不用that。withwhich表示：通过这项服务。which指代“service”。句意：世界上最大的搜索引擎公司提供免费的搜索服务，通过这项服务，用户能马上找到相关的结果。故选C。问题15:Theyhavecometotheconclusion________thiswinterwillbeevencolderthanbefore.选项:that选项:for选项:which参考答案是：that解析:译文：我们已经得出结论，这个冬天将比以往都冷。本题考核同位语从句的用法。这是一个that引导的同位语从句，故选A。阅读理解（单选题）Themeaningof“communication”goesalotdeeperthanpeopleoftenthink.Communicationisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingreceptionofthesemessages.Afailureatanypointinthischaincanresultinineffectivecommunication.

Ineffectivecommunicationcanbedisastrous.ThereisafamousstoryofaBritishArmyCommanderwhosentthemessage“Sendreinforcements,we'regoingtoadvance.”backtohisCommandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedtheCommandCenter,ithad“mutated”tobecome—“Sendthreeandfour-pence,we'regoingtoadance.”Thereinforcementsneverarrived.

Youcandemonstratethissameprinciple,albeitonalessdramaticscale,bytryingtoplayChineseWhisperswithmorethan20people.Itishighlyunlikelythesamemessageyoustartedwithwillbetheoneyouendwith.

Inabusiness,therearethreemaintypesofcommunicationfailure.Eachhasitsownindicativesigns.

Thefirsttypeisknownasallocativefailure.Thisoccurswhenafirmisnotgatheringenoughintelligenceaboutitsmarketor(mostoften),theinformationisnotreachingtherightpoints.Thefirmwillnotbeallocatingresourcesinstepwiththeshiftsindemand.Ifdemandisrisingbutthefirmissufferingfromallocativecommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.Iftheinversehappens,therewillbeasurplusofstocksandoverstaffing.

Thesecondtypeisexecutivefailure,wherecommunicationtotriggerspecificevents/actionsiseitherlate,lacking,orinerror.Thesymptomsofthisareagenerallossofdirectioninthecompanyordepartments,alossofco-ordinationandanincreaseincomplaintsfromcustomersasthingshappenlateornotatall.

Thefinaltypeishumanfailure.Thisoccurswhenthegeneralcultureofabusinessortherelationshipsbetweenparticularindividualsordepartmentsdonotfostereffectivecommunication.Thisleadstoalienatedstaff,anincreaseinstaffturnover,anincreaseinabsenteeism,andgeneralfrustrationamongstaff.Creativity,especiallythatwhichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.问题1:Whatdoesthephrase“confirmingreceptionofthesentmessages”meaninParagraph1?选项:Tomakesurethatthemessagesaresenttotherightreceivers.选项:Tomakesurethatthemessagesarefullyunderstood.选项:Tomakesurethatthemessagesarecorrectlyunderstoodbytherightreceivers.参考答案是：Tomakesurethatthemessagesarecorrectlyunderstoodbytherightreceivers.解析:这是一道推断题。本题询问“对已发送信息进行接受确认指的是……”。此题信息对应文章第一段，需要读懂段落大意，即“被对的接收者正确理解”，所以选择C。问题1:InthefamousBritishArmyCommanderstory,whichstepprobablywasrightinthecommunicationchain?选项:Conceiving.选项:Sending.选项:Receiving.参考答案是：Conceiving.解析:这是一道判断题。本题询问“在那个著名的英国军队指挥官故事中，沟通链上的哪个环节可能没有出错”。此题信息对应文章第二段，需要读懂段落大意，同时分析判断该故事中信息的拟定、传递和接收三个沟通环节哪一个最不容易出错。根据故事情节，可大致判断“信息的拟定”环节没有出现错误，所以选择A。问题1:WhatisChinesewhispers?选项:WhowhispersinChinese.选项:Agametopassmessagesaroundinawhisper.选项:Chinesepeoplewhodon'tnormallytalkveryloudly.参考答案是：Agametopassmessagesaroundinawhisper.解析:这是一道细节题。本题询问“什么是传话游戏”，对于不熟悉该游戏的人，需要完整阅读文章第三段即可做出判断，即选项B为正确解释。问题1:Whendoes“allocativesuccess”happen?选项:Therightinformationgoestotherightplace.选项:Acompanygathersinformationfromunderstaffingdepartments.选项:Thecorrectinformationwillbesentbytherightdepartment.参考答案是：Therightinformationgoestotherightplace.解析:这是一道细节题。本题询问“分配成功在何时会发生”，需仔细阅读文章第五段关于分配错误如何产生的说明，特别是第二句关于此类错误的详细定义，然后推断出在什么情况下可以避免发生此类错误，正确选项为A。问题1:Accordingtothelastparagraph,whatresultwillbecausedbyhumanfailure?选项:Increasingcreativityacrossdepartments.选项:Inadequatecommunicationbetweendepartments.选项:Increasingcustomercomplaints.参考答案是：Inadequatecommunicationbetweendepartments.解析:这是一道推断题。本题询问“根据短文判断人为失误会导致什么结果？”，需仔细阅读文章最后一段关于人为错误如何产生的说明。正确选项为B。阅读理解（判断题）JackWelchLeadingOrganizationalChangeatGE

WhenJackWelch,theChairmanandCEOatGeneralElectric(GE)retiredin2001,hecouldlookbackataverysuccessfulcareer.HebecameCEOin1981attheageof45.Atthattime,GEhadaverycomplexorganizationalstructurewithconsiderablybureaucraticrules.

Oneofhisfirstchangeswastoinitiateastrategyformulationprocesswiththeguidelinethateachofthebusinessesshouldbenumber1or2intheirrespectiveareas.Ifthiswasnotthecase,managershadtheoptionsoffixingtheproblem,sellingtheirparticularbusiness,orclosingit.Inanefforttostreamlinetheorganization,Welchremovedthesectorlevelandeliminatedthousandsofsalariedandhourlyemployeepositions.

TherestructuringwasfollowedbychangingtheorganizationalcultureandthemanagerialstylesofGE'smanagers.OnesuchprogramwastheWork-Out（群策群力）.Groupsofmanagerswereassembledtosharetheirviewsopenlyinthree-daysessions.Atthebeginningofthemeetings,thesuperiorpresentedthechallengesforhisorherorganizationalunit.Thenthesuperiorhadtoleave,requestingthegroupstofindsolutionstotheproblems.Facilitators(会议主持人)helpedthesediscussions.Onthelastday,thesuperiorwaspresentedwithproposedsolutions.Heorshethenhadthreechoices:toaccepttheproposal,nottoacceptit,ortocollectmoreinformation.Thisprocessputgreatpressureonthesuperiortomakedecisions.

AnotherprogramtoimproveeffectivenessandefficiencywasBestPractices.Theaimwastolearnfromothercompanieshowtheyobtainedcustomersatisfaction,howtheyrelatedtotheirsuppliers,andinwhatwaystheydevelopednewproducts.ThishelpedtheGEpeopletofocusontheprocessesintheiroperationsthatwouldimprovethecompany'sperformance.

JackWelchwaspersonallyinvolvedindevelopingmanagersatGE'strainingcenterinCrotonville.Leaders,Welchsuggested,arenotonlythosewhoachieveresultsbutalsothosewhosharethevaluesofthecompany.问题1:JackWelchretiredattheageof65.选项:√选项:×参考答案是：√解析:这是一道简单计算题。从第一段可知，JackWelch1981年45岁时担任CEO,时隔20年于2001年退休，退休时应是45+20=65岁，所以选T。问题1:JackWelchinsistedthateachofthebusinessesshouldbeatleasttop5intheirrespectivearea.选项:√选项:×参考答案是：×解析:这是一道细节题。从原文第二段可知：JackWelch坚持认为，每个企业应该在各自相关领域至少名列第一或第二，与题干“前五”的意思相悖，所以选F。问题1:IfthebusinesscouldnotmeetWelch'schangerequirements,itsmanagerhad3choices.选项:√选项:×参考答案是：√解析:这是一道细节题。该题题意是：如果企业达不到Welch的改革要求，企业经理有三个选择，与原文中第二段中的theoptionsoffixingtheproblem,sellingtheirparticularbusiness,orclosingit的意思相符合，所以选T。问题1:TherestructuringwentbeforechangingtheorganizationalcultureandthemanagerialstylesofGE'smanagers.选项:√选项:×参考答案是：√解析:这是一道细节题。该题题意是：先进行重组然后再进行企业文化和经理作风的改革，与原文第三段第一句TherestructuringwasfollowedbychangingtheorganizationalcultureandthemanagerialstylesofGE'smanagers.的意思相符，所以选T。问题1:TheWorkOutlastedaweek.选项:√选项:×参考答案是：×解析:这是一道细节题。该题题意是：经理们有一周的时间集思广益，与文章第三段的“三天”inthree-daysessions.的意思不相符合，所以选F。写作（问答题）问题1:Writeacompositionofatleast100wordsonMyDreamJob.Yourwritingshouldincludethefollowings: