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【MOOC】人力资源管理英语-广东外语外贸大学中国大学慕课MOOC答案Quiz(1)1、【判断题】JobDescriptionandJobSpecificationarethesame.本题答案:【错误】2、【判断题】Jobdescriptionsfocusonthedesiredskills,knowledgeandattributesofjobholders.本题答案:【错误】3、【判断题】JobDescriptionandJobSpecificationareindispensableworkingdocumentsforjobapplicants,jobholdersandemployers.本题答案:【正确】4、【判断题】Well-writtenjobdescriptionsandspecificationscanhelporganizationsrecruit,trainandassessemployees.本题答案:【正确】5、【判断题】Atrainingmanagerinafastfoodrestarauntwillneedsolidcommunicationskills.ThisrequirementshouldgointoJobSpecification.本题答案:【正确】Assignment(1)-ReadingQuiz(2)1、【单选题】_______pricingstrategies,balancingcompanyobjectivesandcustomersatisfaction.本题答案:【Develop】2、【单选题】_______thefinancialaspectsofproductdevelopment,suchasbudgets,expenditures,researchanddevelopmentappropriations,andreturn-on-investmentandprofit-lossprojections.本题答案:【Advise】3、【单选题】_______,directandcoordinatemarketingactivitiesandpoliciestopromoteproductsandservices,workingwithadvertisingandpromotionmanagers本题答案:【Facilitate】4、【单选题】ChoosetheproperactionverbtousewhendescribingakeydutyofaMarketingManagerinajobdescription.Directthehiring,training,andperformanceevaluationsofmarketingandsalesstaffand_______theirdailyactivities.本题答案:【oversee】5、【单选题】________withlegalstafftoresolveproblems,suchascopyrightinfringementandroyaltysharingwithoutsideproducersanddistributors本题答案:【Cooperate】Assignment(2)-ReadingQuiz(3)1、【单选题】Thetemporarymovementor‘loan’ofamemberofstafffromonedepartment/locationtoanotheriscalled_______.Insuchacase,theemployeetypicallyretainshissalaryandotheremploymentrightsfromhisprimaryorganizationbutheworkscloselywithintheotherorganisationtoprovidetrainingandthesharingofexperience.本题答案:【secondment】2、【单选题】Asarecruitmentmethod,_______invitespresentemployeestorecommendprospectivecandidatesforthejoboffered.本题答案:【employeereferral】3、【单选题】_______referstoanyeffortmadebyprospectiveemployerstorecruitstudentsfromtheircollegecampuses,usuallypriortograduation.本题答案:【Campusrecruiting】4、【单选题】Whenapositionistemporaryanditdoesn’tworththetroubletorecruitexternallyfortheposition,acompanycouldthenoffertopaybonusesofvarioustypestocurrentemployeesandenticethemintowantingtotakeonthis‘second’job.Thisiscalled_______.本题答案:【insidemoonlighting】5、【单选题】_______concentratesonhigher-levelmanagerialpositionsorothercriticalpositionsandhelpsorganizationslocatequalifiedprofessional,managerialortechnicalcandidates.本题答案:【Headhunting】6、【判断题】Recruitmentactivitiesaredesignedtoaffecthowmanypeopleapplyforthevacancies.本题答案:【正确】7、【判断题】Recruitmentactivitiesaredesignedtoaffectwhatkindofpeoplewillapplyforthevacancies.本题答案:【正确】8、【判断题】Recruitmentactivitiesaredesignedtoaffectwhetherjobofferswillbeaccepted.本题答案:【正确】9、【判断题】Recruitmentactivitiesaredesignedtoaffecthowhardjobholderswork.本题答案:【错误】10、【判断题】Recruitmentactivitiesaredesignedtoaffecthowqualifiedapplicantsare.本题答案:【正确】Quiz(4)1、【单选题】Thefollowingparagraphistosupportanargument.Whattypeofevidencedoesitfallinto?Despitethelatest20percentboost,Chinamaystillseeitsfirstdropinticketsalesinmorethan20yearsin2017,saidLeiMing,chiefexecutiveofABDEntertainmentinBeijing,whosaidoverallgrowthwas'stillaconcern'.本题答案:【Experttestimony】2、【单选题】Thefollowingparagraphistosupportanargument.Whattypeofevidencedoesitfallinto?Highereducationimprovesstandardsofliving.AccordingtotheNationalCenterforEducationStatistics,full-timeemployeesintheUnitedStateswhoearnedhighschooldiplomasorGEDsreceivedamedianincomeof$25,000in2009,whereasthosewhoearnedBachelor’sdegreesreceivedamedianincomeof$40,000.本题答案:【Figures】3、【单选题】Thefollowingparagraphistosupportanargument.Whattypeofevidencedoesitfallinto?Clinton'spoliciesaretoblameforthe2008economiccrash.Anexampleishispolicyin1995whichloosenedhousingrulesbyrewritingtheCommunityReinvestmentAct,whichputaddedpressureonbankstolendinlow-incomeneighborhoodsandlatercausedmassivedefaultinginhomemortgage.本题答案:【Examples】4、【单选题】Thefollowingparagraphistosupportanargument.Whattypeofevidencedoesitfallinto?U.S.employersspendaconsiderableamountoftimeandresourcesonbothformalandinformaltrainingincludingsafetytraining.Anationalsurveyfoundestablishmentswith50ormoreemployeespaid$7.7billiontoin-housetrainingstaffand$5.5billiontooutsidetrainersin1994,$139and$98peremployeerespectively[2].本题答案:【Quotesfrompublications】5、【多选题】Commonlyusedevidenceinbusinesswritingincludes:本题答案:【Examples#Experttestimony#Data】Quiz(5)1、【判断题】Anunstructuredselectioninterviewcanalwaysprovidereliableandvalidresults.本题答案:【错误】2、【判断题】Cognitiveabilitytestsexaminepotentialcandidatesphysicalandmentalcapacities.本题答案:【错误】3、【判断题】Ifyouwanttoexaminehowacandidateinteractswithhis/herfuturecolleagues,youcoulduseagroupinterview.本题答案:【正确】4、【判断题】Theselectiontechniquesyouchoosedependsontheparticularskills,attributesandknowledgerequiredfortheposition.本题答案:【正确】5、【判断题】Work-sampletestsshouldbetailoredindividuallytoeachdifferentjobineachorganization.本题答案:【正确】Assignment(3)-CaseanalysisQuiz(6)1、【判断题】WecanstartaformalbusinessletterwithDearMrMichael.本题答案:【错误】2、【判断题】Ifwearewritingtoacouple,weshouldsayDearMrandMrsWangs.本题答案:【错误】3、【判断题】ThefollowingsentenceiscorrectAccordingtoyourletterofapplication,wewouldliketoinviteyoutoaninterview.本题答案:【错误】4、【判断题】Inaformalbusinessletter,weshouldalwaystrytostateourpurposeatthebeginning.本题答案:【正确】5、【判断题】Yourssincerely,Bestwishes,YoursandLoveareallappropriatecomplimentarycloseinaformalbusinessletter.本题答案:【错误】Quiz(7)1、【多选题】Motivationisaninvisibleinnerstatethatenergizeshumangoal-directedbehavior,whichdetermines:本题答案:【whatgoaltoreach#howhardtheindividualwillwork#howlongtheindividualmaintaishis/hereffort】2、【多选题】Maslow'shierarchyofneedsisamotivationaltheorycomprisingafive-tiermodelofhumanneedsincluding:本题答案:【physiologicalneeds#safetyneeds#needsforbelongingness#self-actualizationneeds】3、【判断题】McGregor'sTheoryXassumesthatemployeesaregenerallylazy.本题答案:【正确】4、【判断题】InVroom'sExpectancytheory,expectancyreferstotheattainmentofacertainoutcomethatanindividualdesires.本题答案:【错误】5、【判断题】ManagerswhobelieveinTheoryYtendtouserewardsandpunishmenttomotivateemployees.本题答案:【错误】Quiz(8)1、【单选题】Whichoneofthefollowingstatementsisrightaboutbusinesswriting?本题答案:【Itstressesspecificityandaccuracy.】2、【单选题】ApropercomplementarycloseinabusinessletterCANNOTbe本题答案:【Love】Quiz(9)1、【单选题】Jobenrichmentcanbenefitemployeegrowthby本题答案:【givingemployeesmorecontroloverwhattheydo】2、【单选题】Foranewemployeewhojuststartstoworkandneedssomehelpwiththeirjobrole,whichdevelopmentmethodmightbethemostappopriate?本题答案:【Mentoring.】3、【多选题】Approachestoemployeedevelopmentinclude本题答案:【Stretchassignmentsandprojects.#Enrichjobs.#Mentoringorcoaching.#Jobshadowing.】4、【多选题】Whenexecutedwell,promotingyouremployeesintoanewpositioncanhelpwithemployeedevelopmentby本题答案:【rewardinggreatperformance#developingskills#increasingmotivations】5、【多选题】Developmentisnotentirelythesameastrainingas本题答案:【developmentismoreexpansive.#developmentfocusesonemployeegrowthandfutureperformancewhiletrainingfocusesonanimmediatejobrole】Quiz(10)1、【判断题】Abusinessmemoisthesameasabusinessletter.本题答案:【错误】2、【判断题】Amemousuallyincludesaheaderandthemessage.本题答案:【正确】3、【判断题】Thesubjectlineofabusinessmemoneedstobebriefanddescriptive.本题答案:【正确】4、【判断题】It'soktouseemotionally-chargedlanguageinwritingabusinessmemo.本题答案:【错误】5、【判断题】Afarewellisamustinabusinessmemo.本题答案:【错误】Quiz(11)1、【判断题】Performanceappraisalisaformalsystemofperiodicreviewandevaluationofanindividual’sorteam’sjobperformance.本题答案:【正确】2、【判断题】Theappraisalsystemshouldfocusonperformancethataffectsbothorganizationalsuccessandperformance-irrelevantcharacteristicssuchasrace,age,orsex.本题答案:【错误】3、【判断题】Appraisalshouldbenotonlymeasurepast-orientedactivitythatcriticizesorpraisesworkersfortheirperformanceintheprecedingyearbutalsotakeafuture-orientedviewofwhatworkerscandotoachievetheirpotentialintheorganization.本题答案:【正确】4、【判断题】Forhumanresourceplanning,performanceappraisalsprovidedatatodescribethepromotabilityandpotentialofallemployeesandthushelpcompaniesassesstheirhumanresources.本题答案:【正确】5、【判断题】Withthehelpofappraisalsystem,developmentprogramscanbedevelopedandindividualsareallowedtheopportunitytobuildontheirstrengthsandminimizetheirdeficiencies.本题答案:【正确】Quiz(12)1、【判断题】Anappraisalinterviewshowsashiftfromunilateralassessmenttodiscussiononperformance.本题答案:【正确】2、【判断题】Iftheemployee’sjobperformanceissatisfactorybutnotreadyforapromotion,linemanagerscouldfindincentivesthatareimportanttotheemployees.本题答案:【正确】3、【判断题】Iftheemployee'sperformanceisunsatisfactoryanduncorrectable,theemployeeshouldbefiredrightaway.本题答案:【错误】4、【判断题】Whensomeonelosestheirtemperinanappraisalinterview,it’simportanttotrytostaycalm,andshowyourunderstanding.本题答案:【正确】5、【判断题】Inanappraisalinterview,themanagersshouldtalkaboutfactualerrorsandthequalityofworkratherthanemotions.本题答案:【正确】6、【填空题】Therearefourmainapproachestoperformanceappraisals,amongwhichthe_______approachlooksatanemployee’sspecificattributes,thatischaracteristicsortraits,whicharebelieveddesirableinrelationtothejob,suchasfriendlinesstothecustomer.本题答案:【trait##%_YZPRLFH_%##Trait】7、【填空题】The_______approachattemptstodefinethebehaviorsanemployeemustexhibittobeeffectiveinthejob,forexample,workingwellwithcoworkers,comingtomeetingsontime,etc.本题答案:【behavioral##%_YZPRLFH_%##Behavioral】8、【填空题】______ratingscalesisthemostcommonformthatthetraitapproachtoperformancemanagementtakes.Usually,alistoftraitshasbeenlistedandrequiresthesourcetoratetheindividualoneachattribute.本题答案:【Graphic##%_YZPRLFH_%##graphic】9、【填空题】The______methodrequiresthesourcetoansweraseriesofquestionsabouttheemployee’sperformanceinessayform.Thismethodtendstofocusonextremebehaviorintheemployee’sworkratherthanroutineday-todayperformance.本题答案:【Essay##%_YZPRLFH_%##essay】10、【填空题】Critical_______appraisalscanprovidespecificexamplesofbehavior.Thismethodrequiresmanagerstokeeparecordofspecificexamplesofeffectiveandineffectiveperformanceonthepartofeachemployee.本题答案:【incident##%_YZPRLFH_%##Incident】Quiz(13)1、【单选题】Financialcompensationconsistsof_______.本题答案:【bonus】2、【单选题】Thesatisfactionthatapersonreceivesfromthejobitselforfromthepsychologicaland/orphysicalenvironmentinwhichthepersonworksbelongsto_______.本题答案:【non-financialcompensation】3、【单选题】Skill-basedapproachestocompensation_______.本题答案:【assumethatworkersshouldbepaidnotaccordingtothejobtheyhold,butratherbyhowflexibleorcapabletheyareatperformingmultipletasks】4、【单选题】Internalpayfactorsareasfollows:_______.本题答案:【theemployer’sabilitytopay】5、【单选题】Ifaparticularjobcategorymedianpays$57,000,theorganizationwithamarketplusof7percentphilosophywillpay$_______.本题答案:【60,990】6、【判断题】Benefitsincludeallfinancialrewardsthatgenerallyarenotpaiddirectlytotheemployee.本题答案:【正确】7、【判断题】Adistinctadvantagesofbenefitsisthattheyaregenerallynontaxable.本题答案:【正确】8、【判断题】AccordingtostatisticsfromtheU.S.BureauofLaborStatistics,inthepasttenyear,benefitsaretakinglessandlessintotalcompensationpackage.本题答案:【错误】9、【判断题】Itisusuallydifficulttocaculatethevalueofbenefitscomparedwithone'ssalary.本题答案:【正确】10、【判断题】Theprovisionofbenefitstoemployeeswillnotaffectacompany'sabilitytoattractandretainqualityworkers.本题答案:【错误】Quiz(14)1、【多选题】Someexamplesaregiveninvideo7.3.Whichofthefollowingstatementsabouttheseexamplesaretrue?“Google,forexample,isfamousforitsover-the-topperks,whichincludelunchesmadebyaprofessionalchef,biweeklychairmassages,yogaclasses,andhaircuts.Twitteremployeesenjoythreecateredmealsperday,andon-siteacupuncture.SAShasacollegescholarshipprogramforthechildrenofemployees.”本题答案:【oyershaveincreasinglyprovidedlesstraditionalemployeebenefitsthatprovidebenefittotheemployee’slifeasawholeratherthanjusttheirworkinglife.#Aswell-knowncompanies,Google,TwitterandSASaremoreconvincing.#Theyservetoleadreadersintothediscussionoflesstraditionalbenefits.】Assignment(4)-ReadingQuiz(15)1、【判断题】AsaformerGoogleemployee,JamesDamoreclaimedthatwomen'sbiologyinhibitstheirabilitiesasleadersandwasfiredovergenderdiscriminationlawsuit.本题答案:【正确】2、【判断题】Workplacediversityisaboutacknowledgingdifferencesandadaptingworkpracticestocreateaninclusiveenvironmentinwhichdiverseskills,perspectivesandbackgroundsarevalued.本题答案:【正确】3、【判断题】Diversitycanalsohelpwithemployeeretention,aspeoplewanttoworkinanenvironmentwherepeoplearefromthesamebackground.本题答案:【错误】4、【判断题】AccordingtoaresearchpublishedinHarvardBusinessReview,cognitivelysimilarteamssolveproblemsfasterthanteamsofcognitivelydiversepeople.本题答案:【错误】5、【判断题】Workplacediversityfostersmutualrespectamongemployeesandhelpsreduceconflicts.本题答案:【正确】Quiz(16)1、【判断题】Alinegraphisusuallyusedtovisualizethevalueschangingoveracontinuousintervalortime.本题答案:【正确】2、【判断题】Abargraphcanplotmorethanonebarinthesameaxisasaformofcomparison.本题答案:【正确】3、【判断题】Bargraphscanhelpshowproportionsandpercentagesbetweencategories.本题答案:【错误】4、【判断题】Inapiechart,anarclengthrepresentsaproportionofeachcategory,whilethefullcirclerepresentsthetotalsumofalldata.本题答案:【正确】5、【判断题】Graphsareusefulinthattheycanhelpusvisualizewhat'shappeninginourbusiness.本题答案:【正确】FinalExamination1、【单选题】Asarecruitmentmethod,_______invitespresentemployeestorecommendprospectivecandidatesforthejoboffered.本题答案:【employeereferral】2、【单选题】Thefollowingparagraphistosupportanargument.Whattypeofevidencedoesitfallinto?Highereducationimprovesstandardsofliving.AccordingtotheNationalCenterforEducationStatistics,full-timeemployeesintheUnitedStateswhoearnedhighschooldiplomasorGEDsreceivedamedianincomeof$25,000in2009,whereasthosewhoearnedBachelor’sdegreesreceivedamedianincomeof$40,000.本题答案:【Figures】3、【单选题】Whichoneofthefollowingstatementsisrightaboutbusinesswriting?本题答案:【Itstressesspecificityandaccuracy.】4、【单选题】Financialcompensationconsistsof_______.本题答案:【bonus】5、【多选题】Commonlyusedevidenceinbusinesswritingincludes:本题答案:【Examples#Data#Expertstestimony】6、【多选题】Motivationisaninvisibleinnerstatethatenergizeshumangoal-directedbehavior,whichdetermines:本题答案:【whatgoaltoreach#howhardtheindividualwillwork#howlongtheindividualmaintaishis/hereffort】7、【多选题】Maslow'shierarchyofneedsisamotivat
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