【MOOC】商务英语-北京交通大学 中国大学慕课MOOC答案

【MOOC】商务英语-北京交通大学中国大学慕课MOOC答案随堂测验1、【单选题】1.Whichofthefollowingmeans“品牌精髓”？本题答案：【brandessence】2、【单选题】2.Howdoyousay"品牌意识"inEnglish?本题答案：【brandawareness】3、【单选题】3.Howdoyousay"品牌延伸"inEnglish?本题答案：【brandstretching】4、【单选题】4.___________referstothetendencytoalwaysbuyaparticularbrand.本题答案：【brandloyalty】随堂测验1、【单选题】Direction:readeachpassageandidentifyhowtheinformationisbeingorganized.1.Ice-creamisadeliciousfrozentreatthatcomesinamanydifferentcolorsandflavors.Twoofmyfavoriteflavorsarestrawberryandchocolate.Thoughbothoftheseflavorsaredelicious,strawberrymaycontainpiecesoffruitwhilechocolateusuallywillnot.Eventhoughmorechocolateice-creamissoldacrossthecountryannuallythanstrawberry,theybothtastegreatwithmilk.本题答案：【compareandcontrast】2、【单选题】Direction:readeachpassageandidentifyhowtheinformationisbeingorganized.2.Theice-creamshoparoundthecornerfrommyhousehasthebestice-creaminthecity.Whenyoufirstwalkinside,thereisalongchromecounterwithmatchingstoolsextendingalongsidethefarwall.Rightwherethecounterstops,theboothseatingbegins.Therearelotsofold-timeyknickknacksonthewallsandchromenapkinholdersonallthetables.Myfavoritepartoftheshopisbehindthecounterglass,wheretheykeepalloftheice-creamflavors.Arainbowofdelicioussugaryflavorsiskeptcoolanddeliciousbehindthecase.本题答案：【descriptive】3、【单选题】Direction:readeachpassageandidentifyhowtheinformationisbeingorganized.3.Freezerburnmayhavewastedmoreice-creamthansidewalks.Ifyoudon'tknow,freezerburniswhenicecrystalsformonthesurfaceofice-cream.Theseicecrystalscanruinthetextureandflavoroftheicecream,butfreezerburnispreventable.Sincefreezerburniscausedwhenmeltedice-creamisrefrozen,ratherthaneatingyourice-creamfromthecontainerasitmelts,scoopyourice-creamintoabowlandputthecontainerbackinthefridgeimmediately.Doingthisoughttohelpyoukeepfreezerburnfromruiningyourfavoritefrozenflavors.本题答案：【problemandsolution】4、【单选题】Direction:readeachpassageandidentifyhowtheinformationisbeingorganized.4.Makingice-creamisnoteasy.Creamandsugarhavetofirstbemixedinafrozencontainer.Ingredientsmaybeaddedatthispoint,ifdesired.Themixturemustbestirredandwhippeduntilthecreamandsugarmixtureisfrozen.Dependingontheequipment,thismaytakeaslongasanhour.Aftertheice-creamisprepared,itmustbekeptfrozenuntilitisreadytobeenjoyed.Makingice-creamisdifficult,butmostpeoplewouldagreethatitisworththetrouble.本题答案：【sequence/process】随堂测验1、【判断题】1.Inordertotakehelpfulnotesduringclass,itisimportanttounderstandyourinstructors'styleoflecturing.本题答案：【正确】2、【判断题】2.Note-takingshouldtakeplaceduringclass.本题答案：【错误】3、【判断题】3.Iftextbookassignmentsareboring,thestudentdoesnothavetocompletethem.本题答案：【错误】4、【判断题】4.Itisessentialforstudentstotakegoodnotesduringclassbecausestudiesshowthatweforget50%ofwhathearimmediatelyafter.本题答案：【错误】5、【判断题】5.Beforeaclassbegins,itisimportanttoreviewnotesfromreadingassignmentsandpreviouslectures.本题答案：【正确】6、【判断题】6.Itiscrucialthatastudentwritedowneverythingtheirinstructorsaysduringalecture.本题答案：【错误】7、【判断题】7.Note-takingmethodsincluderubricsstyle,charting,outlining,mappingandCornell本题答案：【正确】8、【判断题】8.Whentakingnotes,yourchildshouldfocusonlyonthedetailsoftheclassand,likeareporter,getdownthefactsinblackandwhite.本题答案：【错误】9、【判断题】9.Yourchildshouldexperimentwithdifferentwaystotakenotes,usingdifferentnotationsystemsandstructures,untilhefindsthebestfit.本题答案：【正确】10、【判断题】10.Notetakingisanirrelevantskillandthereisnoacademicorintellectualvalueinlearningtotakeindividualizednotes.本题答案：【错误】随堂测验1、【填空题】Directions:Readthefollowingsentencesandfillinthemissingwordorphrase.afraiddoubtcompletelysameoutofpointproblemsoundswouldbehonest1.Ihavetosay,it_____interesting,butweshouldwait.本题答案：【sounds】2、【填空题】Directions:Readthefollowingsentencesandfillinthemissingwordorphrase.afraiddoubtcompletelysameoutofpointproblemsoundswouldbehonest2.I'm______thatIcan'tagreewithyouonthissuggestion.本题答案：【afraid】3、【填空题】Directions:Readthefollowingsentencesandfillinthemissingwordorphrase.afraiddoubtcompletelysameoutofpointproblemsoundswouldbehonest3.Whatyouareaskingmetodoisagainstthelaw.It's__________thequestion!本题答案：【outof】4、【填空题】Directions:Readthefollowingsentencesandfillinthemissingwordorphrase.afraiddoubtcompletelysameoutofpointproblemsoundswouldbehonest4.Don'tyouthinkit_____bettertogivethecontracttoSamsonsandnotPtech?本题答案：【wouldbe】5、【填空题】Directions:Readthefollowingsentencesandfillinthemissingwordorphrase.afraiddoubtcompletelysameoutofpointproblemsoundswouldbehonest5.That'sagoodpoint.Buttobe______,Idon'tbelievethatchangingtheprocesswillwork.本题答案：【honest】随堂测验1、【单选题】Directions:Readthecasecarefullyanddecidewhichisthebest“subjectline”.DavidwillvisitChinaandattendatechnologyconferenceinShanghai.Duringhisstaythere,hewillalsovisittwolocalclientsforproductdemo.5dayspriortohisarrival,oneoftheclientvisithasbeencancelled.Inaddition,hewillalsocheckinanotherhotelsincetheformerlybookedoneisnotavailableanymore.AsDavid’scounterpartinChina,youneedtoinformDavidaboutthis.本题答案：【WriteDavidanemailaboutthiswiththesubject“Urgent-TwoImportantChangesinYourShanghaiItinerary”.】随堂测验1、【单选题】1.WhichofthefollowingSWOTelementsareinternalfactorsforabusiness?本题答案：【StrengthsandWeaknesses】2、【单选题】2.WhichofthefollowingisfalseregardingwhyaSWOTAnalysisisused?本题答案：【Toreduceopportunitiesavailabletoabusiness】3、【单选题】3.Whichofthefollowingcouldbeastrength?本题答案：【Thelocationofabusiness】4、【单选题】4.Whichofthefollowingcouldbeaweakness??本题答案：【Poorqualityofgoodsandservices?】5、【单选题】5.Whichofthefollowingcouldbeanopportunity??本题答案：【Movingintonewmarketsegmentsthatofferimprovedprofits】Unit1单元作业Unit1单元测验1、【单选题】ThecreationofVirginCola,VirginAir,VirginRailandVirginBrideisanexampleof__________.本题答案：【brandstretching】2、【单选题】ConsumerswhoalwaysbuyLevi’swhentheyneedanewpairofjeansareshowing__________.本题答案：【brandloyalty】3、【单选题】TheuseofBMWcarsandNokiaphonesinJamesBondfilmsareexamplesof___________.本题答案：【productplacement】4、【单选题】CheapbutgoodChineseproductshavebrought___________toAmericansbygivingthemmorechoicesandreducingthecountry’sinflationrate.本题答案：【tangiblebenefits】5、【单选题】Notenoughpeoplerecognizeourlogo;weneedtospendalotmoreonraising___________.本题答案：【brandawareness】6、【单选题】DavidBeckhamadvertisingVodafoneisanexampleof___________.本题答案：【productendorsement】7、【单选题】___________referstothevalue,bothtangibleandintangible,thatabrandaddstoaproduct/service.本题答案：【Brandequity】8、【单选题】__________refertothestatisticaldataofapopulation,especiallythoseshowingaverageage,income,education,etc.本题答案：【Demographics】9、【单选题】TheToblerone________containstheimageofabearhiddenintheMatterhornmountain,whichiswhereTobleroneoriginallycamefrom.本题答案：【logo】10、【单选题】Forexample,ifacompanyhas1.5millionsharesoutstandingatasharepriceof$25,its___________is$37.5million.本题答案：【marketcap】11、【判断题】Inordertotakehelpfulnotesduringclass,itisimportanttounderstandyourinstructors'styleoflecturing.本题答案：【正确】12、【判断题】Note-takingshouldtakeplaceduringclass.本题答案：【错误】13、【判断题】Iftextbookassignmentsareboring,thestudentdoesnothavetocompletethem.本题答案：【错误】14、【判断题】Itisessentialforstudentstotakegoodnotesduringclassbecausestudiesshowthatweforget50%ofwhathearimmediatelyafter.本题答案：【错误】15、【判断题】Beforeaclassbegins,itisimportanttoreviewnotesfromreadingassignmentsandpreviouslectures.本题答案：【正确】16、【填空题】Directions:CompletetheresponsetoJack'squestionsbelow.Whydon'tweInmyopinionHowaboutI'mafraidIseeIthinkJack:Theproposalisthewechangeourlogoandrethinkourbrandimage.So,whatareyourviewsonthis.Mary:____________(1),thisistheonlywaytosolveourcurrentproblems.本题答案：【Inmyopinion】17、【填空题】Directions:CompletetheresponsetoJack'squestionsbelow.Whydon'tweInmyopinionHowaboutI'mafraidIseeIthinkJohn:____________(2)focusonourbrandimagefirst?That'sthekeyissue!本题答案：【Whydon'twe】18、【填空题】Directions:CompletetheresponsetoJack'squestionsbelow.Whydon'tweInmyopinionHowaboutI'mafraidIseeIthinkAndy:____________(3)Ican'tagree.Whatweneedisawiderproductrange.本题答案：【I'mafraid】19、【填空题】Directions:CompletetheresponsetoJack'squestionsbelow.Whydon'tweInmyopinionHowaboutI'mafraidIseeIthinkClara:____________(4)dongboth?Wecanstretchourbrandandimproveourimageatthesametime.本题答案：【Howabout】20、【填空题】Directions:CompletetheresponsetoJack'squestionsbelow.Whydon'tweInmyopinionHowaboutI'mafraidIseeIthinkVictor:____________(5)whatyoumean,butwe'vegottostartsomewhere,andanewimageismoreimportantatthisstage.本题答案：【Isee】随堂测验1、【单选题】Travel_________aresomethingshowingyouridentityinformationandjustifyyourtravel.本题答案：【documents】2、【单选题】Andifyougoabroad,youevenneedyour_________togothroughthecustoms.本题答案：【passaportandvisa】3、【单选题】Youalsoneedotherthingsforyourtravelarrangementsuchasthe_______whichisawrittenplanforapackagetour,forexample.本题答案：【itinerary】4、【单选题】Ifyoutravelabroad,youneedtoexchangeRMBwiththeforeigncurrencybasedonthecurrent_________.本题答案：【exchangerate】5、【单选题】Inmostcasesticketsareneededforyourtravel.Thereare_______ticketandreturnticket.本题答案：【one-way】6、【单选题】The_________istheitemyoucancarrywithyouintheairplane.本题答案：【carry-on】7、【单选题】Comparatively,thehotelismoreexpensivethanthe______whichisusuallyforthosewhoaredrivingcarsandthe______isthecheapest.本题答案：【motel,hostel】8、【单选题】Thewordtodescribeabeautifulplaceis_________.本题答案：【picturesque】9、【单选题】Youcanuse_________todescribethosevillagerswhooftenwelcomevisitorswarmlyandtreatthemwithgenerosity.本题答案：【hospitable】10、【单选题】Ifaplacelostitstranquilityduetotheover-developmentoftourism,wecandescribetheplaceas______.本题答案：【toodeveloped】随堂测验1、【单选题】Loyaltyprogramisa_______programofferedbyacompanytocustomerswhofrequentlymakepurchases.本题答案：【reward】2、【单选题】Loyaltyprogramscould______businessandstrengthentherelationshipbetweenthecustomerandthebusiness.本题答案：【increase】3、【单选题】Loyaltyprogramsarebasedon______.本题答案：【emotion】4、【单选题】Loyalty______letcustomersaccumulatepointsthattheycanredeemforrewardsorfreeproducts/services.本题答案：【pointsprograms】5、【单选题】______adaptstheloyaltypunchprograms.本题答案：【Clarks】6、【填空题】Directions:identifytheopinionandevidenceinthefollowingstatementsandmarkthemwithOandErespectively.______Almost70%ofsurveyrespondentssaytheyaremembersofmorethanoneloyaltyprogram.本题答案：【E】7、【填空题】______“It'saninvestmentthatwe'vebeenvery,veryfocusedonoverthelastfewyears,”hesays.本题答案：【E】8、【填空题】______Travelersgetstingierwiththeirloyalty.本题答案：【O】9、【填空题】______Starwoodhasaddedperkssuchaslettingelitememberscheckinanytimeduringtheday.本题答案：【E】10、【填空题】______Toofferthatkindofpersonalizedservice,though,companieswillneedbettertechnologyandtraining.本题答案：【O】随堂测验1、【填空题】Directions:markthestatementswithT(true)orF(false).____.Thecontextisimportantforunderstandingaconversation.本题答案：【T】2、【填空题】____.ThemoreyoulistentodifferentEnglishes,theeasieryoucanunderstandtheauthenticEnglish.本题答案：【T】3、【填空题】____.Thelanguageisindependentfromtheageandgender.本题答案：【F】4、【填空题】_____.EnglishgrammarishelpfulforimprovingEnglishlistening.本题答案：【T】5、【填空题】_____.Speakingmoreisharmfultoimprovelistening.本题答案：【F】随堂测验1、【填空题】Directions:markthestatementswithT(true)orF(false).____.Dealingwithcomplaintsisachancetoimprovetherelationshipwithcustomers.本题答案：【T】2、【填空题】____.Thinkofpossiblesolutionsbeforeyougotocomplain.本题答案：【T】3、【填空题】____.Asapartofyourcompany,youshouldalwaysdefendyourcompanyandarguewiththecustomerwithoutanysympathy.本题答案：【F】4、【填空题】_____.Sometimesthepowerofsocialmediaishelpfulifthecomplainingfailed.本题答案：【T】5、【填空题】_____.Askingquestionsinacaringandconcernedmannerwhendealingwithcomplaintswilldoharmtoyourcompany.本题答案：【F】随堂测验1、【填空题】Directions:filltheblankswithcorrectanswers.Inblockformat,everythingisall______justified.本题答案：【left】2、【填空题】Inthefirstparagraphofthebody,youshouldintroduceyourselfandyour_______ofwritingthisletter.本题答案：【purpose】3、【填空题】Atlast,youshouldrestatethepurposeandcallforan______.本题答案：【action】4、【填空题】Thebusinesslettershouldbe_____andclear.Useacourteoustoneandmakeitconvincing.本题答案：【concise】5、【填空题】Checkforspellingand________mistakesbecausetheymakealetterlooklessprofessionalandreflectscarelessness.本题答案：【grammatical】随堂测验1、【单选题】_______revealsthekeyinformationinagraph.本题答案：【Thetitle】2、【单选题】The______usuallyshowschanges,comparingtwoormorethingsovertime.本题答案：【linegraph】3、【单选题】Yourrepresentationofachartoragraphusuallyconsistsof3parts:________,descriptionandconclusionorinference.本题答案：【introduction】4、【单选题】Thedescriptioniscomposedbytwoparts:theoverviewand_______.本题答案：【detaileddata】5、【单选题】Thecomparisonand______areconductedusuallyinanalysingagraph本题答案：【contrast】Unit2单元作业Unit2单元测验1、【单选题】Travelhappenswithorwithoutluggage,anditcanbeonewayor________trip.本题答案：【round】2、【单选题】Ifyougoabroad,youneedyour________asoneofyourtraveldocuments.本题答案：【passport】3、【单选题】Incustomerloyaltyprogram,customersareoftengivenaunique______,suchasamembershipcard.本题答案：【identifier】4、【单选题】Loyaltyprogramscould_________.本题答案：【strengthentherelationshipwithcustomers】5、【单选题】Accordingtothevideo,Englishlisteningisinfluencedby________.本题答案：【speakingspeed】6、【单选题】Dealingwithacustomer’scomplaints,youshould_______________.本题答案：【repeatbackwhatyouarehearingtoshowthatyouhavelistened】7、【单选题】Thelettertopointoutamistakebytheletter'srecipientiscalledtheletterof_______.本题答案：【complaint】8、【单选题】________is/aredirectlyshowninthechartorgraph.本题答案：【Timeperiods】9、【单选题】“DoinRomeasRomansdo”meanswhenwetravel,weshould________.本题答案：【doasthelocalpeopledoaccordingtotheircustoms,traditionsandculture】10、【单选题】Inthefirstparagraphofabusinessletter,youshouldintroduceyourselfandyour______.本题答案：【purposeofwritingthisletter】11、【单选题】Beforeyoumakeacomplaint,__________.本题答案：【trytofigureoutwhoisincharge】12、【单选题】Accordingtothevideo,wecanusethecontext,grammarand______tohelpusunderstandwhatothersaretalkingabout.本题答案：【non-vocalinformation】13、【单选题】Trytodealwithcustomers’complaintswithasenseof_______.本题答案：【emergency】14、【填空题】Direction:Arrangetheseoptionstoformananwertoacomplainingmessage.Eachoptionshouldbeusedonlyonce.A.Ihopeyoucanunderstand.B.Thankyouforchoosingourcompany.C.Butwewillsendyouaspecialgiftascompensationandwewillenhancethetrainingofouremployeestoofferbetterandmorecomfortableservices.D.I’msorryaboutyourbrokenluggageandtheimpolitetreatmentfromourmanageronduty.E.I’mafraidthatwhatyoucangetisjustanewbagbecausewehaveourregulationsandourpolicy.本题答案：【DEACB】15、【填空题】Direction:Arrangetheseoptionstoformananswertoacomplainingmessage.Eachoptionshouldbeusedonlyonce.A.Becauseourairlinehasn’tfinishedthereplacementofalltheoldairplanes,afewarestillworking.B.Wewilloffera50%discountforyournexttripfromBarcelonatoNYascompensation.C.Ibelieveyouwillhaveabettertravelexperienceinthefuturewiththenewairplaneandgoodservices.D.I’msorryforyourawfultravelexperience!E.Thankyouforyourcriticism!F.I’mafraidyourflightistheone.本题答案：【DAFBCE】16、【填空题】Directions:Pleasematchtheloyaltyprogramswiththeircontentandfilltheblankswiththecorrespondentnumbers.pointsprograms,2.spendprograms,3.tieredprograms,4.paidprograms,5.punchprograms_______Customersarerewardedaproductorserviceofequalorlesservaluefreeofchargeforpurchasingaparticularproductorservicewith“punches.”本题答案：【5】17、【填空题】Directions:Pleasematchtheloyaltyprogramswiththeircontentandfilltheblankswiththecorrespondentnumbers.pointsprograms,2.spendprograms,3.tieredprograms,4.paidprograms,5.punchprograms________Theprogramsletcustomersaccumulatepointsthattheycanredeemforrewardsorfreeproducts/services.本题答案：【1】18、【填空题】Directions:Pleasematchtheloyaltyprogramswiththeircontentandfilltheblankswiththecorrespondentnumbers.pointsprograms,2.spendprograms,3.tieredprograms,4.paidprograms,5.punchprograms_________Theprogramsgivecustomersrewardsbasedondifferentlevelsofspendingorpoints.本题答案：【3】19、【填空题】Directions:Pleasematchtheloyaltyprogramswiththeircontentandfilltheblankswiththecorrespondentnumbers.pointsprograms,2.spendprograms,3.tieredprograms,4.paidprograms,5.punchprograms_________Customersgetloyaltycreditfortheamounttheyspendatthebusiness.本题答案：【2】20、【填空题】Directions:Pleasematchtheloyaltyprogramswiththeircontentandfilltheblankswiththecorrespondentnumbers.pointsprograms,2.spendprograms,3.tieredprograms,4.paidprograms,5.punchprograms_________Theprogramsprovideanexclusivefeelbyincorporatingamonthlyoryearlyfeethatmemberspayforaccesstospecialservices,discounts,oruniqueopportunities.本题答案：【4】随堂测验1、【单选题】HierarchicalStructurehas__________layersbut__________individualresponsibilities.本题答案：【more…less】2、【单选题】New,modernorsmallcorporationsusuallyhave____________structure?本题答案：【flat】3、【单选题】Theorganizationstructureinfluencesthefollowingaspectsexcept___________?本题答案：【marketshare】4、【单选题】Whatisthebiggestadvantageofhierarchicalstructure?本题答案：【Maintainingthestatusquo.】5、【单选题】Organizationsthatoperateunder_________structurehavelinearauthorityandspecializedteamsthatallowforcreativityandinnovation.本题答案：【flatarchy】随堂测验1、【填空题】Directions:Choosetherightwordforeachstatement.Directive,Authoritative,Affiliative,Participative,Pacesetting，Coaching1.Themanagerwith________stylecloselycontrolshisemployees,emphasizesthedisciplineandsometimesevenmotivateshisteambythreats.本题答案：【Directive】2、【填空题】Directions:Choosetherightwordforeachstatement.Directive,Authoritative,Affiliative,Participative,Pacesetting，Coaching2.Themanagerwith_________styleiswillingtoprovideopportunitiesforhisstafftoshowtheirabilities,meanwhile,healwaysencouragesemployeestodeveloptheirownstrengths.本题答案：【Coaching】3、【填空题】Directions:Choosetherightwordforeachstatement.Directive,Authoritative,Affiliative,Participative,Pacesetting，Coaching3.Themanagerwith________stylegivesemployeescleardirectionbutnotdictation.Andhelikestomotivatehisfollowersbypersuasionandgivingfeedbackontaskperformance.本题答案：【Authoritative】4、【填空题】Directions:Choosetherightwordforeachstatement.Directive,Authoritative,Affiliative,Participative,Pacesetting，Coaching4.Themanagerwith__________stylelikestoperformmanytasksbyhimselfpersonallybutexpectshisemployeestowatchandthenfollowhisexample.本题答案：【Pacesetting】5、【填空题】Directions:Choosetherightwordforeachstatement.Directive,Authoritative,Affiliative,Participative,Pacesetting，Coaching5.Themanagerwith________stylehasfaithin“everyonehasinput”,heencouragesemployeeinputindecision-makingprocessandusuallyrewardteam-effort.本题答案：【Participative】随堂测试1、【判断题】Directions:Trytodecidewhetherthefollowingstatementistrueorfalse.1.Aninferenceisanassumptionthatinvolvedindrawingaconclusiononthebasisofdirectobservation.A.True.B.False.本题答案：【错误】2、【判断题】Directions:Trytodecidewhetherthefollowingstatementistrueorfalse.2.Abductionisinferencefromparticularpremisestoauniversalconclusion.A.TrueB.False本题答案：【错误】3、【判断题】Directions:Trytodecidewhetherthefollowingstatementistrueorfalse.3.Onlywhenyouhaveanunderstandingoftheliteralorfactualcontentcanyougobeyondliteralmeaningandformulateinferences.A.TrueB.False本题答案：【正确】4、【判断题】Directions:Trytodecidewhetherthefollowingstatementistrueorfalse.4.Duringthelistening,listenersshouldusetheirbackgroundinformationandexperiencetohelptheminmakinginferences.A.TrueB.False本题答案：【正确】5、【判断题】Directions:Trytodecidewhetherthefollowingstatementistrueorfalse.5.Eliminationisoneofyourbestfriendsinthetest.Lookattheanswerchoicesandthinkaboutwhichonesdonotfittowhatyouunderstandaboutthelectureortheconversation.A.TrueB.False本题答案：【正确】随堂测试1、【填空题】Directions:Choosethecorrectwordsfromtheboxtocompletetheconversationexcerpts.Youwillnotneedallthewords.haveafraidcandopleasehowmeetlikeniceseethanksknowwoulddidthankwhat1.A:David,!1)_________youmetAniDeltell?B:No.Hello,Ani.Niceto2)_________you.本题答案：【have,meet】2、【填空题】Directions:Choosethecorrectwordsfromtheboxtocompletetheconversationexcerpts.Youwillnotneedallthewords.haveafraidcandopleasehowmeetlikeniceseethanksknowwoulddidthankwhatA:Peter,doyou3)_________Sylvia?B:Yes,ofcourse.HiSylvia,goodto4)_______youagain.本题答案：【know,see】3、【填空题】Directions:Choosethecorrectwordsfromtheboxtocompletetheconversationexcerpts.Youwillnotneedallthewords.haveafraidcandopleasehowmeetlikeniceseethanksknowwoulddidthankwhatA:Howdoyou5)__________.Myname’sPaulCartier.B:6)______________tomeetyou.Mine’sAnaLekic.本题答案：【do,Nice】4、【填空题】Directions:Choosethecorrectwordsfromtheboxtocompletetheconversationexcerpts.Youwillnotneedallthewords.haveafraidcandopleasehowmeetlikeniceseethanksknowwoulddidthankwhatA:7)____________arethings?B:Fine8)____________.It’sgoodtobehere.本题答案：【How,Thanks】5、【填空题】Directions:Choosethecorrectwordsfromtheboxtocompletetheconversationexcerpts.Youwillnotneedallthewords.haveafraidcandopleasehowmeetlikeniceseethanksknowwoulddidthankwhatA:9)____________Igetyousomethingtodrink?B:That10)__________benice.Thanks.I’llhavesomefruitjuice.本题答案：【Can,would】6、【填空题】Directions:Choosethecorrectwordsfromtheboxtocompletetheconversationexcerpts.Youwillnotneedallthewords.haveafraidcandopleasehowmeetlikeniceseethanksknowwoulddidthankwhatA:Wouldyou11)_________somemorefish?B:Thanks,itwasdelicious,butI’m12)_________Icouldn’t.本题答案：【like,afraid】随堂测验1、【判断题】Directions:Trytodecidewhetherthefollowingstatementsaretrueorfalse.2.Theformatofformalreportsshouldfollowsuchalogicalorder:executivesummary,introduction,findings,recommendationsandconclusions.本题答案：【错误】2、【判断题】Directions:Trytodecidewhetherthefollowingstatementsaretrueorfalse.3.Theexecutivesummaryshouldonlyincludethemostimportantpoint,forthemanagerwillhavetoreadthedetailsinthefollowingfourparts.本题答案：【错误】3、【判断题】Directions:Trytodecidewhetherthefollowingstatementsaretrueorfalse.4.Theconclusionsshouldbeshort,clearlyfollowtheorderofthefindingsandleadnaturallyintotherecommendations.本题答案：【正确】4、【判断题】Directions:Trytodecidewhetherthefollowingstatementsaretrueorfalse.5.Slangwordsandcolloquialismscanbeusedinthebusinessreport.本题答案：【错误】随堂测验1、【单选题】Directions:Choosethebestanswertocompleteeachofthefollowingsentences.1.PSIUisacharttomakeananalysison_________?本题答案：【fourprimarystylesofmanagement.】2、【单选题】Directions:Choosethebestanswertocompleteeachofthefollowingsentences.2.TheProducermovesata______pace,takesa______view,isresults-oriented,andfollowsa________approach.本题答案：【fast….short-term….results-oriented…..structured】3、【单选题】3.TheStabilizerfocusedon__________andworkingmethodicallytogetthemdoneintherightway.本题答案：【howtodothings】4、【单选题】4.___________movesatamoremeasuredpaceandisprocess-oriented,buttakesanunstructured,freewheelingapproachandalongviewofchange.本题答案：【Unifier】5、【单选题】5.Togetanintuitivesenseofthe____________’squalities,wecouldthinkofadynamic,creative,big-picturepersonwhohasmyriadnewideasandisusuallyexcitedbythelatestone.本题答案：【Innovator】单元作业单元测验1、【单选题】1.Whichofthefollowingtipsisnotappropriatewhentalkingtoastranger?本题答案：【Catchtheperson'seye,andholdeyecontataslongaspossible.】2、【单选题】Whichofthefollowingstatementsistrueofinterpretingthebodylanguage?本题答案：【Ifthepersonisleaningtowardyou,heshouldbeinterestedinyourconversationandactivelyengagein.】3、【单选题】Whichorganizationiswithcommercialpurpose?本题答案：【PICC】4、【单选题】Whatisthebiggestadvantageofhierarchicalstructure?本题答案：【Maintainingthestatusquo.】5、【单选题】Organizationsthatoperateunder_____structurehavelinearauthorityandspecializedteamsthatallowforcreativityandinnovation.本题答案：【flatarchy】6、【单选题】Businessreportstakemanyformsbutgoodexampleshavecertainbasicfeaturesexcept____.本题答案：【detailedstatisticanalysis】7、【单选题】__________couldbeeffectivewhenacrisiscomesordeviationsarerisky,butmaynotbeeffectivewhenemployeesareunderdevelopedorhighlyskilled.本题答案：【DirectiveStyle】8、【单选题】_________ismostlyeffectivetodealwiththeroutinetasksandamongtheteam-followerswithadequateperformance.While,itisleasteffectiveduringacrisisortheteam'sperformanceisindoubt.本题答案：【AffiliativeStyle】9、【单选题】The_____hasahighdrivetorespondtotheenvironmentandisfocusedonthepartsthatmakeupthesystem.本题答案：【Stablilizer】10、【单选题】The_______hasahighdrivetoshapetheenvironmentandisfocusedonthewholesystem.本题答案：