【MOOC】航空服务英语-长沙航空职业技术学院 中国大学慕课MOOC答案

【MOOC】航空服务英语-长沙航空职业技术学院中国大学慕课MOOC答案1.1AirlineCompanies测验1、【单选题】_________,foundedin1988，isChina’sonlynationalflagcarrier.本题答案：【AirChina】2、【单选题】Thelogoof_________isaredkapokinablueverticaltailfin.本题答案：【ChinaSouthernAirlines】3、【单选题】Thelogoof_________isaphoenix.本题答案：【AirChina】4、【单选题】Thelogoof_________istheshapeofaswallow.本题答案：【ChinaEasternAirlines】5、【单选题】AirChina,_________,ChinaSouthernAirlinesarethethreemajorairlinesinChina.本题答案：【ChinaEasternAirlines】6、【单选题】AirChinaisheadquarteredin_______.本题答案：【Beijing】7、【单选题】Givethecompanynameaccordingtothelogo.本题答案：【ChinaEasternAirlines】8、【单选题】Givethecompanynameaccordingtothelogo.本题答案：【AirChina】9、【单选题】Givethecompanynameaccordingtothelogo.本题答案：【ChinaSouthernAirlines】10、【判断题】AirChina,ChinaEasternAirlines,ChinaSouthernAirlinesarethethreemajorairlinesinChina.本题答案：【正确】11、【判断题】ChinaSouthernAirlines,foundedin1988,isanairlineheadquarteredinHangzhou.本题答案：【错误】12、【判断题】ChinaSouthernAirlinesisthefirstairlineinChinatoallowtheuseofmobilephonesandotherportabledevices.本题答案：【错误】13、【判断题】ThelogoofChinaEasternAirlinesistheshapeofaswallow,whichconsistsoftwocapitallettersCandE.本题答案：【正确】14、【填空题】请写出“中国民用航空总局”缩写：____________本题答案：【CAAC】15、【填空题】请补充完整东方航空公司的英文名称：ChinaEastern____________本题答案：【Airlines】16、【填空题】请补充完整CAAC的全称：_________AviationAdministrationofChina.本题答案：【Civil】1.2Airportfacilities测验1、【单选题】Airportisaplaceusedforpassengers’__________.本题答案：【departureandarrival】2、【单选题】AirportisaplacefortransportingEXCEPT___________.本题答案：【seats】3、【单选题】________isanairporttowhichanaircraftmayproceedifitbecomesimpossibletolandattheintendedairport.本题答案：【Alternateairport】4、【单选题】Inthefilm“TheCaptain”,wecansee_________isthecommandcenteroftheaircraft.本题答案：【airlineoperationalcontrolcenter】5、【单选题】WhichofthefollowingfacilitiesisNOTintheairsideofanairport?本题答案：【parkinglot】6、【多选题】Airportscanbeclassifiedintothefollowingtypes:__________.本题答案：【civilairport#militaryairport#joint-useairport】7、【多选题】Whichfacilitiesareinvolvedintheoperationofatypicalairport?本题答案：【apron#controltower#runway】8、【多选题】Theessentialfunctionsofairportinclude__________.本题答案：【baggagecheckandclaim#passengerticketing#boardinganddeplaning#customs,immigration,securitycheck】9、【判断题】BeijingDaxingInternationalAirportisamilitaryairport.本题答案：【错误】10、【判断题】Totheairport,anairlineisabusinessentity,aclient,aconsumerofairportservice;toanairline,theairportisaserviceprovider,oranoperator.本题答案：【正确】11、【填空题】Theairportisusuallydividedintotwosides:________andairside.本题答案：【landside】12、【填空题】Inthetower,therearemanyairtrafficcontrollershelpingtake-offandlandingofthe_________.本题答案：【aircraft##%_YZPRLFH_%##airplanes##%_YZPRLFH_%##planes##%_YZPRLFH_%##passengerairplanes】13、【填空题】Anairportshouldbedesignedtomove__________,cargo,mail,aircraftandsurfacetransportationvehiclesefficiently,rapidlyandpleasantly.本题答案：【passengers##%_YZPRLFH_%##passenger】14、【填空题】Airportsaremajortransportfacilities,whichareusedforthelanding,takingoff,parking,__________,andrepairingofaircraft.本题答案：【fueling】15、【填空题】Airportsmaybeclassifiedintointernationalairport,________airportandregionalairportbasedontheairroutesandmarkets.本题答案：【domestic】1.3Airlineservices测验1、【单选题】Whichpositionisnotincludedintheflightcrewofaplane?本题答案：【Gateagents】2、【单选题】Whoisinchargeofcommunicatingwiththeairtrafficcontroller?本题答案：【Flightdispatcher】3、【单选题】Whoarenotinchargeofthemaintenanceoftheaircraft?本题答案：【Pilots】4、【单选题】Whichisnotincludedintheserviceprovidedtothepassengersinthebusinessclass?本题答案：【Entertainmentfacilities】5、【单选题】Whatisthemaindifferencebetweenfirstclassandeconomyclass?本题答案：【Cost】6、【填空题】Whatjobpositiondoesthepersonholdinthepicture?本题答案：【securityofficer】7、【填空题】Whatjobsarethesepeopledoing?本题答案：【pilots##%_YZPRLFH_%##captains##%_YZPRLFH_%##Pilots##%_YZPRLFH_%##Captains】8、【填空题】Whatdoesshedo?本题答案：【flightattendant##%_YZPRLFH_%##cabinattendant##%_YZPRLFH_%##stewardess##%_YZPRLFH_%##Flightattendant##%_YZPRLFH_%##Cabinattendant##%_YZPRLFH_%##Stewardess】9、【填空题】Crewschedulers(调度员)areinchargeofassigningcrewstooperate__________oftheaircraft.本题答案：【transportationsystem】10、【填空题】Theyare_______________whoguaranteethatairplanesareingoodconditionandoperatewithoutANYLITTLEPROBLEMS.本题答案：【Mechanics##%_YZPRLFH_%##mechanics##%_YZPRLFH_%##AircraftMaintenancePersonnel##%_YZPRLFH_%##aircraftmaintenancepersonnel】2.1Ticketreservationservice测验1、【单选题】_______isnotthenecessarytraveldocumentwhenyougoabroad.本题答案：【IDcard】2、【单选题】ApassportconsistsofthefollowinginformationEXCEPT_________.本题答案：【familymembers】3、【单选题】Youmaybook_________seatontheflighttoShanghaiatalowerprice.本题答案：【aneconomyclass】4、【单选题】Infants’ticketfareindomesticflightsis________ofthenormaladultfare.本题答案：【10%】5、【单选题】Passengersholdinga(n)________ticketcannotboardtheplaneasitdoesn’tspecifythetimeofdepartureandonwhichtheseatisalsounconfirmed.本题答案：【OPEN】6、【单选题】I’dliketo______aflightticketfromShanghaitoBeijingnextFriday.本题答案：【book】7、【单选题】Whenbookinganinternationalticketonline,thepassengershouldfillinthefollowinginformationEXCEPT__________.本题答案：【baggageallowance】8、【多选题】Inwhichwayscanyoubookaflightticket?本题答案：【officialwebsiteoftheairlines#onlineticketagency#telephonereservation】9、【多选题】TheE-ticketitineraryincludesthefollowinginformation:________本题答案：【carrier#departureanddestinationcity#flightnumber#seatclass】10、【判断题】PrintedpaperticketshavebeenreplacedbyE-tickets.本题答案：【正确】11、【判断题】PermanentresidentIDcardisthesameaspassport.本题答案：【错误】12、【判断题】FuelsurchargeisincludedintheCAACdevelopmentfund.本题答案：【错误】13、【填空题】Adriver______isacceptedasaproofofidentityinUSA,UK,andCanada.本题答案：【license】14、【填空题】Ifapassengerdoesn’twanttotransfer,itmeanshewantstobooka_____flight.本题答案：【direct##%_YZPRLFH_%##non-stop】15、【填空题】A_________isadocumentthatcertifiesthenationalityofitsholderforinternationaltravel.本题答案：【passport】2.2Ticketrefundservice测验1、【单选题】AccordingtoCAAC’sregulation,ifyouaskforarefundofyourticket24hoursbeforethedeparturetime,thecancellationfeeis_________oftheoriginalfare..本题答案：【10%】2、【单选题】Ifthepassengerasksforarefundofhisticketwithin24hoursand2hoursbeforethedeparturetime,hehastopay_________oftheoriginalfare..本题答案：【20%】3、【单选题】Choosethecorrespondingmeaningofthephrase“applicableservicecharges”.本题答案：【服务费】4、【单选题】Choosethecorrespondingmeaningofthephrase“toissuetickets”.本题答案：【出票】5、【单选题】Translation:Onlythepassengerwhosenameisdesignatedintheticketcanobtainarefund.本题答案：【只有机票上指定姓名的乘客才能获得退款。】6、【单选题】Theroundtripfareisnot_________asmuchastheone-wayfare.本题答案：【twice】7、【判断题】AccordingtoCAAC’sregulation,ifyouaskforarefundofyourticket24hoursbeforethedeparturetime,thecancellationfeeis10%oftheoriginalfare.本题答案：【正确】8、【判断题】Ifthepassengerasksforarefundofhisticketwithin24hoursand6hoursbeforethedeparturetime,hehastopay20%oftheoriginalfare.本题答案：【错误】9、【判断题】Theroundtripfareistwiceasmuchastheone-wayfare.本题答案：【错误】10、【判断题】Theticketcouldonlyberefundedintheofficewhereitwasissued.本题答案：【正确】11、【判断题】Theroundtripfareisnotasmuchastheone-wayfare.本题答案：【正确】12、【填空题】请根据中文意思补全英语短语出机票：to______flighttickets本题答案：【issue】13、【填空题】请根据中文意思补全英语短语发护照：toissue______本题答案：【passports##%_YZPRLFH_%##passport】14、【填空题】请根据中文意思补全英语短语发签证：toissue______本题答案：【visas##%_YZPRLFH_%##visa】15、【填空题】请根据中文意思补全英语短语自愿退票：voluntary______本题答案：【refund】2.3Ticketendorsementservice测验1、【单选题】Endorsementreferstothe______oftheairlineafterthepurchaseoftheticket.本题答案：【change】2、【单选题】Ifyouwanttoendorseyourticket,youshouldgotothe________tosignfortransfer,andthengotothe_______togothroughtheformalities.本题答案：【currentcarrierairline；newcarrierairline】3、【单选题】Endorsementreferstotheflighttransferredtoother_________.本题答案：【airlines】4、【单选题】Endorsementcanbemadeattheairline'sdirectticketofficeoratthe______.本题答案：【airlinecounter】5、【单选题】Discountedticketsforsomeairlinescanalsobeendorsed,buttheycanonlybeendorsedforfree_______,andre-endorsementischarged.本题答案：【once】6、【判断题】Thereisanextrachargeforendorsingtofirstclasswithotherairlines.本题答案：【正确】7、【判断题】Generally,itisallowedtoapplyforendorsementforpersonalreasons.本题答案：【错误】8、【判断题】Youneedtoreconfirmyourpersonalinformationwhenyouendorseyourticket.本题答案：【正确】9、【判断题】It'scheapertoendorseticketsinthemorningthanintheafternoon.本题答案：【错误】10、【判断题】Generally,airlineshavestrictrestrictionsontherefundandendorsementofeconomyclass.本题答案：【正确】11、【填空题】Canyoutellmewhatthefigurebelowis?flight____________本题答案：【schedule】12、【填空题】Canyoutellmewhatthepicturebelowis?____________form本题答案：【itinerary##%_YZPRLFH_%##Itinerary】13、【填空题】Doyouknowwhatthepicturebelowis?ticket___________本题答案：【reservation##%_YZPRLFH_%##booking】14、【填空题】Couldyoutellmewhatthefigurebelowis?Ticket___________本题答案：【endorsement】15、【填空题】DoyouknowwhereIam?Ticket___________本题答案：【counter】3.1Passengercheck-inservice测验1、【单选题】Check-inservicewillbeclosed______beforetheflightdepartureinmostairportsaccordingtoCAAC’sregulation.本题答案：【40minutes】2、【单选题】Aftercheck-in,apassengercanget______.本题答案：【aboardingpass】3、【单选题】Whichofthefollowingsdoesn’tmean“随身行李”？本题答案：【checkedbaggage】4、【单选题】“Unaccompaniedbaggage”refersto______.本题答案：【非随行行李】5、【单选题】Ifapassengerholdsafirstclassticket,his/herfreebaggageallowanceis_______.本题答案：【40kilos】6、【单选题】Whichofthefollowingtermsdoesn’tmean“行李条”？本题答案：【baggagefee】7、【单选题】Ifapassengerholdsaneconomyclassticket,his/herfreebaggageallowanceis_______.本题答案：【20kilos】8、【单选题】Whichofthefollowingsentencesisthecorrecttranslationof“您想要靠窗还是靠过道的座位？”本题答案：【Wouldyoupreferawindowseatoranaisleseat?】9、【多选题】Whatarethemaincheck-inways?本题答案：【airportcheck-incounter#airportcheck-incounter#Wechatcheck-in#self-servicecheck-inkiosk】10、【多选题】Check-inserviceincludes____________.本题答案：【arrangeseatsforpassengers#checkbaggage#issueboardingpass】11、【判断题】Firstclasspassengerscantake2piecesofbaggagewithatotalweightof10kilosonboard.本题答案：【正确】12、【判断题】Businessclasspassengersareallowedtocheck40kilosofbaggageforfree.本题答案：【错误】13、【判断题】Economyclasspassengerscantakeonepieceofbaggagewithinaweightof5kgonboard.本题答案：【正确】14、【填空题】“Freebaggageallowance”means__________.本题答案：【免费行李限额##%_YZPRLFH_%##免费行李额】15、【填空题】TheEnglishexpressionof“登机牌”is__________orboardingcard.本题答案：【boardingpass】3.2Baggagechck-inservice测验1、【单选题】Whichofthefollowingstepisnotthecontentofbaggagecheck-in?本题答案：【Takeataxifromtheairport】2、【单选题】Whichofthefollowingthingcanbetakendirectlytotheplane?本题答案：【laptop】3、【单选题】Whichofthefollowingitemsarenotvaluables?本题答案：【Portablebattery】4、【单选题】Whichofthefollowingitemsdonotneedtobechecked?本题答案：【airsicknessdrugs】5、【单选题】Whichofthefollowingitemsareprohibitedtocarryontheplane?本题答案：【flammablegoods】6、【判断题】Rechargeablebatteriesneedtobechecked.本题答案：【错误】7、【判断题】Fireworksandfirecrackerscanbetakendirectlyintotheplane.本题答案：【错误】8、【判断题】120mloffacialcleanserneedstobecheckedin.本题答案：【正确】9、【判断题】Excessbaggageischargedtotheairlinecompany.本题答案：【正确】10、【判断题】Theallowanceforfreebaggageineconomyclassis35kg.本题答案：【错误】11、【填空题】Pleasetellwhatthisbagis:________bag本题答案：【shoulder】12、【填空题】Pleasetellwhatthisbagis:________bag本题答案：【back】13、【填空题】What`sthis？a__________本题答案：【suitcase】14、【填空题】Pleasetellwhatthisbagis:________bag本题答案：【waist】15、【填空题】Pleasetellwhatthisbagis:________bag本题答案：【crossbody##%_YZPRLFH_%##messemger】4.2Goingthroughcustoms测验1、【单选题】1.——MayIseeyourpassport,please?——_____________________________.本题答案：【Hereitis.】2、【单选题】What‘sthepurposeofyourvisit?本题答案：【Sightseeing.】3、【单选题】HowlongwillyoubestayingintheUnitedStates?本题答案：【Iplantostayforabout10days.】4、【单选题】Howmuchmoneydoyouhavewithyou?本题答案：【Ihave800dollars.】5、【单选题】Whereareyoustaying?本题答案：【IwillstayatBostonHotel.】6、【单选题】Arrivalflightnumber本题答案：【到达航班号】7、【单选题】Signature本题答案：【签名】8、【单选题】Townandcountyofbirth本题答案：【出生城镇和国家】9、【单选题】Firstname本题答案：【名】10、【判断题】In“Dateofbirth”ofthelandingcard,Dreferstoday,MreferstomonthandYyear.本题答案：【正确】11、【判断题】Inthelandingcard,“Portoflastdeparture”referstothelastportwhereyoudepart.本题答案：【正确】12、【判断题】In“Contactaddress”ofthelandingcard,youcannotfillinyourhoteladdressduringyourstaying.本题答案：【错误】13、【判断题】Atthebeginningofthelandingcard，youshouldwritedownyourfirstandlastnameinChinesepinyin,tobeexactlythesameasthatofyourpassport.本题答案：【正确】14、【判断题】“Blockcapitals”中capi