饭店情景英语（第二版）课件：In a Chinese Restaurant 在中餐厅

MajorContents餐饮部InaChineseRestaurant在中餐厅

???HowmanyschoolsofChineserestaurantandwhataretheirfeatures?I.Leading-inBACKNEXTHowmanyschoolsofChineseRestaurant?Chineserestaurantisfamousforitsrichingredientsandvarieties.Thereareagreatmanywaysofcookingwhichcanbedividedintodifferentschools.ThemostfamousschoolsofChinesecookingareCantoneseCuisine,SichuanCuisine,BeijingCuisineandShanghaiCuisine.I.Leading-inPREV.NEXTWhataretheirfeatures?CantoneseCuisinefeaturesawiderangeofingredients.Dishesareusuallycookedbydeepfrying,stewing,orbakingandarethuscrisp,light,andtasty;Sichuandishesaredistinguishedfortheirbeingspicyandhot.Chillypepper,garlicandgingeraretheessentialmaterialsforSichuandishes;BeijingCuisineistypicalofhighcalorieI.Leading-inPREV.NEXTWhataretheirfeatures?value.It’ssaidthatitcanpreventagainstthecoldclimateinthenorth;Shanghaidishesfeaturefreshfishandseafood.Theyaremostlyoily,sweet,tastyandcolorful.Ofcourse,therearequiteafewotherschoolsofChineseCuisine.Theyallhavetheirownspecialfeatures,whichcancatertodifferenttastesfromdifferentplaces.I.Leading-inPREV.BACKII.WorkingProcedureBACKNEXT中餐厅工作流程II.WorkingProcedure1．迎宾、问候客人。Goodevening,ladiesandgentlemen.WelcometoGingkoRestaurant!女士们，先生们，晚上好。欢迎光临银杏饭店。2．拉椅，让座。Takeaseat,please.请坐。3．派送香巾。Excuseme,Madam.Hereisthehottowel.女士，打扰了。这是热毛巾。PREV.NEXTII.WorkingProcedure4．服务茶水。Excuseme,Sir.Havesometea,please.先生，打扰了。请喝些茶。5．询问客人是否可以点菜，并将菜单交给客人。主动向客人推荐特色菜或者是当天的厨师精选。推销各种酒水及向女士和儿童推荐软饮。Hereisthemenu.Pleasetakeyourtime.这是菜单，请慢慢点。MayIintroduceourHouseSpecialty?可以介绍我们餐厅的招牌菜吗?PREV.NEXTII.WorkingProcedureToday’sspecialis....今天的特推菜品是……。WouldyouliketotrysomechoiceChinesewine,Sir?您要尝尝上等中国白酒吗，先生?Weserveagoodvarietyofsoftdrinks.Whatwouldyouliketohave?我们有各类软饮，您要喝点儿什么呢?6．询问是否可以起菜。Mayweprepareyourmealnow?可以准备起菜了吗?Whenwouldyoulikeustoserveyourmeal?您要什么时候上菜呢?PREV.NEXTII.WorkingProcedure7．下点菜单及酒水单。8．服务酒水。Excuseme,mayIpourthewineforyounow?请问我可以倒酒了吗?9．上菜服务。(1)上菜时，要在客人比较稀疏的地方上菜，或者选择不重要客人的位置。Excuseme,hereisyour....打扰一下。这是您点的……。PREV.NEXTII.WorkingProcedure(2)上汤时，将汤上到桌上后，要向客人询问是否需要分汤。Excuseme,mayIhavethesoupdistributed?打扰一下，我可以分汤了吗?(3)对于分餐的客人，每次将菜品端上桌后都应报菜名,给客人做一个展示，按人数将其用骨碟分餐。给每人上菜时再次报菜名，并请客人慢用。Pleaseenjoyyourmeal!请慢用！PREV.NEXTII.WorkingProcedure(4)所有菜品全部出完后，要向客人说明：“您的菜已经全部上齐了，请慢用！”That’sallforyourorder.Pleasetakeyourtimeandenjoy!您点的菜都上齐了,请慢用！10．餐间服务(更换烟灰缸、骨碟、斟酒)。11．结账、询问用餐情况，与客人告别。Wouldyouliketopaycashorsignthebill?您是付现金还是签单?MayIsee/Wouldyoupleaseshowyourroomcard?能出示您的房卡吗?PREV.NEXTII.WorkingProcedureOnebill,orseparatebills?是合单呢，还是分开付账?Yourbilltotals....您的消费共计……。Thetotalcomesto....您总共消费……。Howiseverything?您吃得满意吗?PREV.NEXTII.WorkingProcedureThankyouforcoming.Haveaniceday!感谢惠顾。祝您愉快!Thankyouforcoming.Welookforwardtoservingyouagain.感谢惠顾。期待着再次为您服务。PREV.BACK(W:Waitress

G:Guest)W:Goodmorning.TulipRestaurant.MayIhelpyou?G:Hello.ThisisJasonStonefromtheABCCorporation.We’dliketohaveawelcomeBanquetinyourrestaurant.Canyouarrangeitforus?W:Certainly,Mr.Stone.WhenwouldyoulikeyourBanquet?G:At7:30,Fridayevening.III.DialoguesBACKNEXTDialogue1BanquetReservationW:Howmanypeoplewilltherebeinyourparty?G:58altogether.W:ThenI’llarrangesixtablesforyou.CouldIrecommendtheRoseHall?It’snewlydecorated,andit’swellequippedandspacious.I’msureyou’lllikeit.G:Thatsoundsgood.We’lltakeit.W:Thenhowmuchwouldyouliketospendforeachtable?G:About2000yuanandwe’dlikethetypicalCantonesedishes.III.DialoguesPREV.NEXTW:That’sfine.Wouldyouliketoordernoworlaterwhenyoucome?G:Later.AndpleasepreparesomeGreatWalldrywine,TsingtaoBeer,champagne,coconutmilkandpineapplejuice.W:Allright.Whatkindoffruitwouldyouliketohave?G:Grapes,tangerinesandmangos.III.DialoguesPREV.NEXTW:OK.Soletmerepeatwhatyou’vetoldme:awelcomebanquetintheRoseHallat7:30Fridayevening;sixtablesforfifty-eightat2000yuanatable;Cantonesedishes;drinksandfruit.Isthatcorrect,Mr.Stone?G:Yes.That’scorrect.W:Thankyou,Mr.Stone.We’llmakesureeverythingisreadyforyou.G:Thankyouverymuch.W:Mypleasure.Thanksforcallingandhopetoseeyousoon.III.DialoguesPREV.NEXTW:Goodevening,Sir.WelcometoGingkoRestaurant.G:Goodevening.We’dliketotrysomeChinesefoodforachangetoday.Butwedon’tknowmuchaboutChinesefood.Couldyougiveussomesuggestions?W:Certainly,Sir.Weservedifferent schoolsofcooking:Cantonese, Sichuan,ShanghaiandBeijing cuisines.

III.DialoguesDialogue2CantoneseCuisinePREV.NEXT(W:Waitress

G:Guest)G:Aretheydifferent?W:Generally,Cantonesefoodisabitlightandclear;Sichuanfoodhasastrongandhottaste;ShanghaifoodisratheroilyandBeijingfoodissaltyandspicy.G:I’mafraidhotfoodandoilyfooddonotagreewithus.Sowe’dliketotrysomeCantonesefood.Couldyoumakesomerecommendations?W:Sure.WehavesometypicalCantonesefoodtoday:RoastSucklingPig,Salt-BakedChickenandDogMeatCasserole.

III.DialoguesPREV.NEXTG:Ilikechickenverymuch.Arethereanyotherdishesyoucouldrecommend?W:Certainly,Sir.WealsoserveCarmineGoose,RoastGoose,Soft-BoiledChicken,SteamedGrassCarpandSteamedMandarinFish.G:WhatistheCarmineGooselike?W:Themainingredientofthedish“CarmineGoose”isQingYuangooseproducedinGuangdong.Itsmeatisfineandtender.Ittastesfreshanddelicious.

III.DialoguesPREV.NEXTG:Soundsinviting!We’lltrythisone,withSalt-BakedChicken,Soft-BoiledChickenandSteamedMandarinFishtofollow.W:OK.Wouldyoulikeanyvegetablesorsoup?G:Yes.Whatwouldyourecommend?W:SeasonVegetablesinOysterSauce,MustardGreenswithScallop,FriedStringbeans,Shark’sFinSoupandMushroomSoup.Theyareallpopular. III.DialoguesPREV.NEXTG:We’lltaketheSeasonVegetablesinOysterSauce,theStringbeansandtheMushroomSoup.W:Wouldyoucareforanythingtodrink?G:ThreeBottlesofbeer,Tsingtaobeerplease.W:Certainly,Sir.Anythingelse?G:No,that’sall.W:Thankyou,Sir.Justamoment,please.III.DialoguesPREV.NEXTW:Goodevening,Sir.WelcometoRoseRestaurant.G:Goodevening.W:Howmanypeoplearethereinyourparty?G:Four.We’dlikeatablebythewindow,please.III.DialoguesDialogue3SichuanCuisinePREV.NEXT(W:Waitress

G:Guest)W:Noproblem.Comethisway,please.G:Thankyou.W:Takeaseat,please.Hereisthemenu.(Severalminuteslater)W:Haveyoudecidedonanything,Sir?G:Notyet.Youseetherearesomanydishesonthemenu.It’shardtodecide.WouldyoupleaserecommendsometypicalSichuandishes?III.DialoguesPREV.NEXTW:Sure,Sir.HowaboutShreddedPorkwithGarlicSauce,SautedChickenCubeswithChiliandPeanuts,TwiceCookedPorkSlicesandCrucianCarpwithChilibeanSauce.TheyarealltypicalSichuandishes.G:SoitseemsallSichuandishesarehotandspicy.Imyselflikehotfood,butoneofmyfriendsdoesnot.Couldyourecommendsomelightdishes?III.DialoguesPREV.NEXTW:Certainly,Sir.Actually,Sichuanfoodisnotalwayshot.EventhedishesImentionedjustnowarenotveryhot.Apartfromhotfood,wehavesweetandsourfood,lighttastefoodandmulti-flavoredfood.G:Sothat’sgood.Whataboutyoursuggestions?W:TheSweetandSourPorkChops,theSteamedCarp,theSteamedPreservedCabbageandPork,andtheDuckwithChineseCaterpillarFungus.G:TheDuckwithChineseCaterpillarFungus?Itisakindofhealthyfood,isn’tit?AChinesefriendofmineoncetoldmethat.III.DialoguesPREV.NEXTW:Youmaysayso.Anyway,CaterpillarFungusisoneofthetraditionalChinesetonics.It’sgoodforyourhealth.G:Soundsreallygood.We’lltakethis,togetherwithSweetandSourPorkChops,andShreddedPorkwithGarlicSauce.W:OK.Bytheway,theFishwithChineseSauerkrautisoneofthespecialtiesofthehouse.Butit’saBithot.Wouldyouliketotryit?G:Allright.I’llhaveit.Thankyou.W:Withpleasure.III.DialoguesPREV.NEXTW:Areyoureadytoordernow,Sir?G1:No,wearestilllookingatthemenu.Maybeyoucouldrecommendsomethingforus?W:Certainly.BeijingRoastDuckisaBeijingspecialty.It’sverydeliciousanditsskinisreallycrispy.G1:Soundsdelicious. We’llordertwo.III.DialoguesDialogue4BeijingRoastDuckPREV.NEXT(W:Waitress

G1:Guest1G2:Guest2)W:Sorry,wesellBeijingRoastDuckbygram.Ithink500gramsismorethanenoughfortwopersons.Isthatallright?G1:OK.(Severalminuteslater)W:Excuseme,hereistheBeijingRoastDuck.Pleaseenjoyit.G2:Couldyoushowushowtohaveit?III.DialoguesPREV.NEXTW:Certainly,Sir.First,holdapancakeinyourhandandmakeafewdipsofbeansaucewiththescallionandthenspreaditonthepancake;Next,placethescallioninthecenterofthepancake,andwithyourchopsticksaddafewpiecesofduckskin.Finally,rollthepancakeupandenjoy!G2:Let’shaveatry.Isthatright?W:Yes.Perfect!G1:Sotenderandcrispy! I’venevertastedanything likethis.Howisitmade?III.DialoguesPREV.NEXTW:Thepreparationisabitcomplicated.Letmegiveyouabriefintroduction.First,ducksmustbesplitopen,dressed,scaldedanddried.Whenroasting,it’sbettertousefruittreebrancheslikefirewoodtolendmoreflavortotheduck;besides,asteadytemperaturemustbemaintainedintheovenandducksmustberotatedsothattheyareevenlyroasted.G1:Howlongdoesittaketoroasttheduck?W:About50minutes.Andwhentheskinturnscrispandgoldenbrown,theduckisdone.G2:Fantasticandreallyspecial!W:Itisspecial.Sotakeyourtimeandenjoy!III.DialoguesPREV.BACK食物制作的不同方法1．Fry油炸;油煎。 e.g.FriedChickenWings炸鸡翅2．Stirfry/Quickfry爆炒。

e.g.StirFriedPigLiver爆炒猪肝3．Deepfry干炸;干煸。

e.g.DeepFriedSpringChicken干煸仔鸡IV.TipsforServiceBACKNEXT4．Braise焖;烧(加少量油和水进锅,盖上盖,慢慢烧,一般用来做肉食)。

e.g.BraisedGooseWebsinAbaloneSauce鲍汁鹅掌5．Saute嫩煎;嫩炒。

e.g.SautedBroccoliwithGarlicSauce蒜茸西兰花6．Stew炖;煨(加较多水久煮至烂熟)。

e.g.StewedWildDuck炖野鸭7．Boil煮(在沸水中煮,食物熟后的

汤水不用)。

e.g.BoiledCelery焯水芹菜IV.TipsforServicePREV.NEXT8．Grill炙烤(食物在火上或火下直接与火接触,多是放在烤架上烤。=broil/AmericanEnglish)。

e.g.GrilledPorkWithHoneyPaste蜜汁叉烧9．Roast烤(在烤箱里或是明火上烤大块肉或其他熟食至发黄)。

e.g.RoastDuckwithBeanSauce酱烤鸭10．Barbecue烤(在明火上烤鱼、羊肉或猪肉等;尤指在户外进行)。

e.g.BarbecuedCuttlefish炭烧墨鱼IV.TipsforServiceBACKNEXTPREV.NEXTPREV.BACKV.Words&ExpressionsBACKNEXTvarietyn.种类 schooln.菜系featurev.&n.以……为特色；特征 deepfry炒stewv.煨；炖；焖

crispyadj.脆的；松脆的tastyadj.美味的；可口的 distinguishedadj.以……著名的spicyadj.辛辣的

hotadj.辣的；刺激的V.Words&Expressionschillypepper辣椒 garlicn.大蒜gingern.姜 calorien.卡路里(热量单位)caterto满足；迎合

corporationn.公司banquetn.宴会 decoratev.装饰spaciousadj.宽敞的 coconutmilk椰汁pineapplen.菠萝 tangerinen.橘子mangon.芒果 agreewith适宜于……的健康或体质roastsucklingpig烤乳猪 salt-bakedchicken盐鸡PREV.NEXTV.Words&ExpressionsDogMeatCasserole狗肉煲 CarmineGoose胭脂香鹅RoastGoose烧鹅

Soft-BoiledChicken白切鸡SteamedGrassCarp清蒸皖鱼 SteamedMandarinFish清蒸鲑鱼SeasonVegetablesinOysterSauce蚝油菜心MustardGreenswithScallop干贝芥菜 FriedStringBeans干煸四季豆PREV.NEXTV.Words&ExpressionsShark’sFinSoup鱼翅汤 MushroomSoup蘑菇汤ShreddedPorkwithGarlicSauce鱼香肉丝SautedChickenCubeswithChiliandPeanuts宫保鸡丁Double-CookedPorkSlices回锅肉CrucianCarpwithChiliBeanSauce豆瓣鲫鱼SweetandSourPorkChops糖醋排骨 SteamedCarp清蒸鲤鱼SteamedPreservedCabbageandPork冬菜扣肉PREV.NEXTV.Words&ExpressionsDuckwithChineseCaterpillarFungus虫草鸭tonicadj.&n.滋补的；滋补品FishwithChineseSauerkraut酸菜鱼pancaken.薄饼 dipn.&v.浸；蘸beansauce面酱 scallionn.大葱chopsticksn.筷子 evenadj.均匀的rotatev.旋转；转动 splitv.切开scaldv.烫

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