《酒店专业英语》第五套（餐饮）

《课程名称》版权所有：天津职业大学（第五套）餐饮PartOne听力测试SectionADirections:Youwillhearfivesentences.Eachwillbereadonlyonce.Listencarefullyandcircletheletterbesidethewordyouhear.A.8yuanto1USD B.8.13yuanto1USDC.8.30yuanto1USD D.8.40yuanto1USD2.7:30p.m. B.7:40p.m. C.7:40a.m. D.7p.m.A.From6a.m.to9a.m. B.From6:30to9:30a.m.C.From6:30a.m.to9a.m.D.From6a.m.to9:30a.m.4.A.ShaoxingwineB.AcocktailC.ShanghaicocktailD.Shaoxingwineandcocktail5.A.MaoTaiB.MaoTaiandShaoxingwineC.ShaoxingwineD.NothingII.SectionBDirections:Inthissectionyouwillhear5shortconversationsbetweentwospeakers.Attheendofeachconversation，athirdvoicewillaskaquestionaboutwhatwassaid.Theconversationandthequestionwillbespokenonlyonce.Afteryouhearashortconversationandquestionaboutit，readthefourpossibleanswersandchoosethebestonetothequestionyouhaveheard.Thencircletheletterofyourchoice.A.It'sJapaneseSake. B.It'saricewine.C.It'sakindofstillwine. D.BothBandC7.A.Chinesebreakfast B.BeanmilkC.NoodlesoupandspringrollsD.BothBandC8.A.Hardboiled B.SunnysideupC.SunnysideupandeasyoverD.Friedeasyover9.A.Orangejuiceandcoffee B.GrapefruitjuiceandteaC.Grapefruitjuiceandcoffee D.Coffee10.A.Breakfast B.TohelpherselfC.Buffet D.ChinesebreakfastIII.SectionCDirection:Inthissectionyouwillhearasituationdialogue.Thedialoguewillbereadonlyonce.Aftertheconversationyouwillbeaskedquestions.Whenyouhearaquestion，readthefourpossibleanswersinyourtestpaperandchoosethebestanswertothequestionyouhaveheard.Thenmarkyouranswerbycirclingthecorrespondingletter.11.A.BourbonwithrocksB.AforeignwineC.BourbononicecubesD.BothBandC12. A.It'sverystrong. B.It'saChineseliquor. C.Itnevergoestothehead. D.Alloftheabove.13. A.BecauseliquorsaremadeintheNorth.B.Becauseit'sthepeople'shabit.C.Becauseliquorstastegood.D.Becauseithassomethingtodowiththeclimate.14.A.ZhangyuredwineB.GreatWallandDynastywhitewineC.ShaoxingwineD.Alloftheabove15. A.Grapes B.SorghumC.RiceD.Somefromgrapes，andsomefromricePartTwo语法词汇测试=1\*ROMANI.完型填空B;BartenderG;GuestB:Goodevening,sir.Whatwouldyouliketo_1_tonight,sir?G:_2_yousuggestsomething?B:WhataboutBourbon_3_therocks?G:_4_.ThistimeI’lltrysome_5_wine.B:Doyou_6_something_7__stronger?G:Whatdoyou_8_?B:_9_MaoTai?It’soneofthemost_10_liquorsinChina.G:Isitstrong?B:It’sabitstrong,butitnevergoestothehead.G:Good.Letme_11_it._12_isit?B:80yuanaglassand150yuanasmall_13_.G:Aglass,please.B:Yes.sir.Onemoment,please.Here_14_,sir.G:Thankyou.B:Youare_15_.Pleasetakeyourtime.1.a.eat b.receive c.sip d.drink2.a.Could b.Might c.Should d.Must3.a.in b.on c.with d.without4.a.Yes b.Ofcourse c.Certainlyd.No5.a.Chinese b.Spanish c.American d.Mexican6.a.careto b.liketo c.carefor d.likefor7.a.more b.very c.alittle d.little8.a.recommendationb.recommend c.order d.require9.a.Whynot b.Howabout c.Whatfor d.Doyouhave10.a.famous b.familiar c.well-know d.best11.a.accept b.receive c.try d.totaste12.a.Whatisthepriceb.Howmany c.Howmanymoney d.Howmuch13.a.mug b.glass c.cup d.bottle14.a.itis b.areyou c.isit d.theyare15.a.pleasant b.welcomed c.mostwelcomed.morewelcomePartThree知识能力测试客人是通过门把菜单来定早餐的，根据对话内容替客人填写下列门把菜单。RoomServiceScene:Theguestordersroomserviceforbreakfast.C:RoomserviceclerkG:GuestW:Waiter.C:Goodmorning.Roomservice.WhatcanIdoforyou?G:I'dliketohavebreakfastinmyroom.Willyoupleasesendittomyroomatonce?C:Certainly,sir.Wouldyoupleasetellmeyourroomnumber?G:Room908.C:Room908.Whatwouldyouliketoorder,AmericanbreakfastorContinentalbreakfast?G:JustAmericanbreakfast.C:Whatkindofjuicewouldyoulike,tomatojuiceororangejuice?G:Orangejuice.C:Yes,orangejuice.Wouldyouliketohavecoffeeortea,sir?G:Coffee,please.C:Howwouldyoulikeyoureggs,boiledorfried?G:Friedeggs,easyover.C:Yes,friedeggs,easyover.Whatwouldyouliketohavewithyoureggs,bacon,sausageorham?G:Bacon,please.C:Yes,bacon.Wouldyoulikebreakfastrollortoast?G:Toast,please.C:Yes,toast.Howmanypeopledoyouhave,sir?G:Justforone.C:Yes,forone.Yourbreakfastwilltake15minutestoprepare.Pleasewaitforashortwhile.Thankyouforcalling,sir.Good-bye.(Awaitersendsthebreakfasttotheguest)W:RoomService,mayIcomein?G:Comein,please.W:Goodmorning,sir.Here'sthebreakfastyou'veordered,sir.ShallIputyourbreakfastonthetable?G:Yes,please.W:Yes,sir.Isthereanythingelseyou'dliketohavebesidestheAmericanbreakfast?G:No,nothingforthemoment.W:Wouldyoupleasesignthebill，sir?G:Hereyouare.Bytheway,couldyoutellmewhatIshalldowiththeplatesafterIfinishthebreakfast?W:Youcanleaveyourplatesoutsidethedoororjustleavethemonthetable.Wewillcomeandcorrecttheminanhour.Pleaseenjoyyourbreakfast,sir.Good-bye.Name姓名_______________Roomnumber房号_______________No.ofpersons人数______Deliverydate送餐日期_____________Pleaseindicatedeliverytime请选择送餐时间06.00-06.3007.00-07.3008.00-08.3009.00-09.3006.30-07.0007.30-08.0008.30-09.0009.30-10.00Other其它：_________________GuestSignature客人签名：___________________________AmericanAmericanRMB120.00美式BREAKFAST早餐Available24hours24小时提供personCHOICEOFJUICE宾客1宾客2果汁选择Applejuice苹果汁Grapefruitjuice西柚汁Tomatojuice番茄汁Orangejuice橙汁TWOBAKERYITEMSselectoneortwo宾客1宾客2任选面包,一至两种Croissant羊角包Toastwhite白吐司面包Hardroll硬餐包Softroll软餐包Servedwithbutter,honey,jam配黄油，蜂蜜，果酱，橙酱andmarmaladeTWOFRESHEGGS双只新鲜鸡蛋Twoperservice,selectone宾客1宾客2任选一种BoiledMinutes______煮分钟Fried,sunnysideup煎，单面煎Fried,overeasy煎，双面煎Scrambled炒Servedwith配Bacon培根Breakfastsausage早餐香肠BEVERAGES宾客1宾客2饮料Coffee咖啡Decaffeinated无咖啡因咖啡Hotchocolate热巧克力EnglishBreakfasttea英式早餐茶Jasminetea茉莉花茶Servedwith任选一种Fullcreammilk全脂牛奶Skimmilk脱脂牛奶Lemon柠檬—————————————————————————————Allorderswillbeservedwithinthetimeframespecified.所有食品将在指定时间范围内送到。AllpricesareinRMBandare以上价格均为人民币,另加收15%subjectto15%ServiceCharge.服务费。PartFour阅读理解测试1Guestsinhotelusuallysigntheirbillsintherestaurantsandbarsofthehotel.Itisimpossibleforthewaitersandbartenderstoknowalltheguestsinalargehotel.However,thewaitersandbartenderscanchecktheguest’snameandroomnumberwiththeFrontOffice.Ifaguestdoesn’thavearoomcard,thewaiterandbartenderscannotaccepthissignature.Ifthehotelisverybusy.adishonestpersonmaytrytosignthenameofacertainguestwhoisreallystayinginthehotel.Thatiscalled“forgingasignature”.Thewaiterinarestaurantwhoacceptasignedrestaurantbillisresponsibleforitifthesignatureisfalseof“forged”Whocansignthebillintherestaurantsandbarsofthehotel?a.restaurantguestb.barguesthotelguestd.VIPsofacompany2.Withwhomcanthewaitersandbartenderschecktheguest’snameandroomnumber?a.Housekeeping b.FrontOffice c.Operatord.BusinessCenter3.Whatdoes“forgingasignature”mean?a.Theguestsignshisownnameb.Theguestsignsthewaiter’snamec.Theguestsignsnameoftherestaurantmanagerd.Theguestsignsthenameofsomeoneelsewhoisstayinginthehotel4.Whowilltrytoforgeasignature?a.anhonestmanb.asimple-mindedmanc.agentlemand.acheater5.Whichiscorrectaccordingtothepassage?a.Thehotelwillpayforthebillifthesignatureisforged.b.Thewaiterwhoacceptsthesignedbillwillpayforitifthesignatureisforged.c.Thewaiterswillsharetheresponsibilityifthesignatureisforged.d.Themanagerwillpayforthebillifthesignatureisforged.2Eachbottleistobebroughttothepersonwhoorderedit,andthelabelistobeshowntohimsothathecanensurethatitisinfactthewinehehasselected.Alwayshaveacleannapkinwithyou,andopenthebottleinfrontofthecustomer.First,pouralittleofthewineintotheglassofthepersonwhoorderedit.Assoonashehasgivenhisapproval,thewinecanbeserved.Startwiththeladies,followedbythegentlemen,andendupwiththepersonwhoorderedthewine.Agerankandsocialpositionmustalwaysbenoted.Ifaladyordersthewineandtheotherpersonspresentaregentlemen,thefirstsmallquantityofwineistobepouredintotheglassofoneofthegentlemen,whilstaskinghimtotasteit.Atbanquets,wherethewineisnottastedforapprovalbyoneofthepersonsattable,itisuptotheheadwaiterorthedeputyheadwaiterresponsibleforthewinetotasteit,inordertoavoidanyunfortunatesurpriseswhenitisserved.Astheglassesarealwaysontheright-handsideofthecustomer,wineisalsotobeservedfromthisside,holdingthebottleintherighthand,withthelabelfacingupwards.Neverservewinebypassingthebottleinfrontofacustomerandespecially,neverattempttoserveanentiretablewithoutchangingone’sposition.Inthosecaseswheretablesareinrecessesorinthecornersofrooms,itispreferabletotakeholdoftheglassesinthelefthandandservethewinestandingstraightinfrontofthecustomers,especiallyinthecaseofredwine.Glassesshouldnotbeoverfilled.Ageneralruleistwothirdsofaglassfullforwhitewineandahalfofaglassfullofredwine.Thegoblettypeofglassisanexceptiontothisrule,andshouldbefilledconsiderablymorethanthis.Afterthewaiteropensabottleofwinefortheguest,heshouldpouralittleinto_____glass.a.thehost’sb.thelady’sc.theoldestlady’sd.anyone’s2.Thewaiterthenshouldservethewinetothe_______first.a.ladyb.theoldestladyc.gentlemand.host3.Wineshouldbeservedfromthe_____side.a.leftb.rightc.eithersided.asyoulike4.“…servethewinestandingstraightinfrontofthecustomers,”heremeanswhenthewaiterserveaguestwine,heshould_______atleast.a.standinfrontoftheguestb.pourthewineintotheglasssecretlyc.makeitpossibleforthegueststoseewhatheisdoingd.standjustbehindtheguest5.GreatWallWhitewineshouldbeserved______ofaglassfull.a.ahalfb.one-thirdc.alittlemorethanahalfd.lessthanahalfPartFive口语测试MakearoleplaywithyourpartnerandfinishthetaskpresentedSituation:Aguesthasfinishedhismeal,andheispayinghisbillincash.Butthecashieroverchargedtheguest.Andthere’ssomethingwrongwiththemoney.PleasefollowworkingproceduresbelowwhendoingtheroleplaySettlingbillproblem1.Respondpolitelywhentheguestasks2.G