商务英语听说学习通超星期末考试答案章节答案2024年

商务英语听说学习通超星期末考试章节答案2024年Whichofthefollowingcanbeincludedinanoffer?

答案:price;quantity;termsofpayment;timeofshipmentWehavesentourinquiryaboutyourlatestmodel;therefore,itwouldbehighly__________ifyoucansendusyourquotation.

答案:appreciatedIfyourorderisfairlylarge,a3%__________ispossible.

答案:discountA3%discountisbestwecanofferthebecausethepriceof__________havegoneuplately.

答案:rawmaterialsItis__________ourlong-termbusinesscooperationthatwelimittheincreaseto20%.

答案:inviewofIfyoudon’thavethequalityinquiredabout,pleaseofferusitsnearest__________.

答案:equivalentWearethinkingof__________anorderwithyouforyour“Gree”brandairconditioner.

答案:placingPleasesendusa__________assoonasyoureceiveourenquiry.

答案:quotationPleasequoteusyourmost__________termsconcerning100tonshand-madegloves.

答案:favorableWhichtermisthemostkeyfactorinanegotiationbetweenthesellerandbuyer?

答案:

priceA(n)__________isapromisemadebythesellertosupplythegoodsonthetermsandconditionsstated.

答案:offerA(n)__________isarequestmadebythebuyerfordetailedinformationofcertainproducts.

答案:specificinquiryWhatcanbethedutiesofanreceptionist？

答案:providinginformation;answeringqueries;directingthecomerstotherightperson;

takingmessagesandanswerphonecallsWhichofthefollowingcanbeusedtoaskforthenameofthevisitor?

答案:AreyouMissJennyfromAmerica?;

MayIhaveyournameplease？;IfI’mnotmistaken,youmustbeMr.KimfromABCcompanyWhichaspectsshouldyoupayattentiontowhenreceivingclients’visitfromdifferentcountries?

答案:theirlanguage;theirreligion;theirtaboosIfyouaretopickupcustomersyou’venevermetbefore,whatpreparationsshouldyoumake?

答案:Bringanameboardwithcustomers’namesonit;Holdyournameboardhigh;BringabunchofflowersWhatistheproperorderofintroductioninareception?

答案:introducingtheyoungtotheelderly;introducingthehosttotheguestWhataretherightmannersinabusinessreception?

答案:Keepyoureyesonthecustomersfor1to2secondsandthenlookaway;Arriveattheairportbeforecustomers’arrivaltimeHereisthe____________we’veworkedoutforyou,pleasecheckitandfeelfreetocontactmeifanythingneedschanging.

答案:scheduleYoumustbeexhaustedaftersuchalongjourney.We’vemadeahotel____________foryoutwo.Let’sgo.

答案:reservationThisisthehotelwhereyou’regoingtostay.Shallwegotothereceptiondeskand____________?

答案:checkinI’veheardaboutthe____________ofChinesepeoplelongbefore,andnowIfinallyseeitwithmyeyes.

答案:hospitalityIsthereanything____________youwanttotalktoMr.Smith?

答案:particularI’dliketomeetMr.Smith,butIhaven’tgota(n)____________,I’mafraid.

答案:appointmentTheaccountantis____________nowinhisoffice.Followme,please.

答案:available

____________FutureTradingCo.,Ltd,I’mverygladtowelcomeyouandyourpartyhere.

答案:OnbehalfofIfI’mnot____________,youmustbeMr.JamesfromCanada.

答案:mistakenI’veheardsomuchaboutyou,andIfinallymeetyou____________.

答案:inpersonWhichqualitiesarerequiredforaqualifiedemployee?

答案:communicationskills;

teamspirits;leadershippotential;Integrity

Howtodressproperlyinaninterviewforwomen?

答案:Weartailoreddress;Wearlow-heeledshoesHowtodressproperlyinaninterviewformen?

答案:Weartailoreddarksuitsandlightshirts;WearbusinessshoesWhichofthefollowingarecorrectwhenmakingself-introductions?

答案:Showyourpersonalities;Showyourprofessionalknowledge;ShowyourrelatedworkexperienceinthefieldHowtocreateagoodimpressionontheinterviewer？

答案:Makeeyecontact;Shakehandsfirmly;

LookattentiveandenthusiasticBeforeyouattendaninterview,whatpreparationsshouldyoumake:

答案:Confirmyourinterviewviatelephone.

;Confirmexactlywhoyouwillbespeakingwith;DressproperlyHowdoyou____________thosewhoyouthinkarehardtoworkwith?

答案:dealwithWhydoyouthinkyouare____________forthisjob?

答案:qualifiedIhaveprettyrichexperienceinthisfield,therefore,Iam____________gettingthisposition.

答案:desirousofWhenandwheredidyougetyour

____________(简历).

答案:

resumeIcan____________jobsthatbotherotherpeopleandworkatthemslowlyuntiltheygetdone.

答案:takeonWhatproblemshaveyou____________inyourjob?

答案:encounteredIhopetohaveajobwhichoffersmeanopportunityforpromotionand____________.

答案:payraiseWhenyouareaskedaboutthesalaryyouexpect,whatwouldyousay?

答案:GivearoughsalaryrangeIhada()

____________inatradingcompanylastwinter.

答案:internshipI’malittlebit____________soI’mtryingtospeakinpublic.

答案:introvertedPleasematchthefollowingEnglishphrasesabout"complaintsandclaims"withitsChinesetranslations.

答案:A、退关;B、拒绝负责;C、补偿;D、粗暴装卸;E、违约We

checked

some

of

the

items

and

found

they

were

______.

我们检查了部分产品,发现它们已严重受损。

答案:in

damaged

condition;severely

damagedI'msorrytosaytheshipmentdidn'tturnto_________.

答案:besatisfactoryPleasematchthefollowingEnglishphrasesabout"packing"withitsChinesetranslations.

答案:A、醒目包装;B、不良包装;C、耐用包装;D、薄膜包装;E、坚固包装Accordingtointernationalbusinesspractice,ifthereisnoindicationinthecontract,usuallyitisthe__________whoshouldtakeresponsibilityfortheshippingmarks.

答案:seller__________areforthesakeofbreakingdownthediscriminatorytariffandnon-tariffbarriersofsomeimportingcountriesorregions.

答案:Neutralpacking_____refertothosewhichneedshippingpacking,marketingpackingorboth.

答案:PackedcargoesEveryoneknowsthatL/Cpaymentissafeininternationaltrade,therefore,ithasbecometheonlywayofpaymentterms.

答案:错Ininternationaltrade,cashisseldomusedinconcludingatransaction.

答案:对Whatarethemajorpaymenttermsininternationaltrade?

答案:Remittance;Collection;L/CWhatarethethreemajorpaymentinstrumentsininternationaltrade?

答案:PromissoryNote;Check;BillofExchange/DraftAmongthethreetypesofremittance,whichoneismostfrequentlyusedineffectingpaymentininternationaltrade?

答案:TelegraphicTransferAccordingtoyourrequest,wewillacceptdeliveryagainstD/Patsightasan________________case.

答案:exceptionalWecannotacceptanytermspayment________________aletterofcredit.

答案:otherthanPartialpaymentisallowedintheirrevocableL/Cinour________________.

答案:favorWegive5%discountfor________________.

答案:cashpaymentThankyouforacceptingtimeL/Cat30daysasa________________.

答案:specialaccommodationAsour________________goes,thetermsofpaymentwerequiredarebyirrevocableletterofcredit.

答案:usualpracticeWewillplacea________________withyou,ifcanlowerthepriceofthesenewproducts.

答案:

trialorderWe’ll________________onyouadocumentarydraftatsightthroughourbankoncollectionbasis.

答案:drawWhichofthefollowingpaymenttermsshouldbeavoidedfortheseller？

答案:D/AWhichoneisthesafestpaymenttermsfortheseller?

答案:Confirmed,irrevocableL/CpayablebydraftatsightWhichpartyisthebeneficiaryinL/Cpayment?

答案:SellerPleasematchthefollowingtermswiththeircorrespondingmeanings.（50.0分）

答案:A、运费到付;B、

目的港;C、运费;D、装运指示;E、装船通知Pleasemakeyourbesteffortstogetthegoodsshippedwith__________possibledelay.

答案:leastWe’repleasedtotellyouthatyourgoodshavebeenshippedonLARENTIAV.018S_________onJan.19thfromTianjin.

答案:sailingAs

soonasthegoodstransactedareshipped,thesellershallsendtothebuyera__________.

答案:shippingadvice

Shipmentwillbemadeinthecomingmonthsin3________.

答案:lots

Inmostcases,the________onaB/Lreferstothesellerinabusinesstransaction.

答案:consignor

Pleasematchthefollowingtermswiththeircorrespondingmeanings.

答案:A、被保险人;B、保险;C、投保人;D、主险;E、发票金额;F、附加险;G、承保人;H、承保范围;I、保险费;J、保险单Insuranceistobepurchasedbythebuyerifatransactionisconcludedon________basis.

答案:B.FCAWeshallbepleasedifyouwillarrangeto_________thegoodsonourbehalffortheinvoicevalueplus30%.

答案:A.insureAninsurancepolicyisactuallyacontract,servingasevidenceoftheagreementbetweentheinsurerandthe________.

答案:D.insuredTheinsuredamountiscalculatedastheCIFpriceplusacertainpercentage,usually____,ofreasonableprofitonsaleofthegoods.

答案:A.10%F.P.A.,_______,andAllRisksarethe3importanttypesofBasicRisksorso-calledPrincipalRisks.

答案:C.W.P.A.

Whichtwoofthefollowingstepsmustbeincludedinanegotiationprocess?

答案:offer;acceptanceWeareregrettabletosaythatwecannotacceptyourpricebecauseitcanhardly__________ourcost.

答案:cover__________isthefinalstepofabusinessnegotiation.

答案:AcceptanceWhenthesellermakesafirmoffer,hecannotchangeorwithdrawthetermsandconditionsstatedintheofferwithinthetimeof__________.

答案:

validityPleasematchthefollowingphraseswiththeirChinesemeanings.

答案:A、长期合作;B、二手市场;C、物流服务;D、中小型企业;E、电子支付;F、搜索引擎;G、移动支付;H、扫描二维码Thefactoryiscarryingoutaseriestechnologicalreformsinorderto

(reduce)thecostofproduction

答案:reduceSearchingbykeywordisthemostcommonmethodof

(use)asearchengine.

答案:usingOurofficeis

(locate)attheendoftheroad

答案:locatedFromthecustomer'spointofview,

(ship)costsaremajorconcern.

答案:shippingPrior

hisdeparture,headdressedalettertohisdaughter.

答案:toHowto

thelimitedresourcesbecameoneheatedissueinthisinternationalconference.

答案:exploitThefastertheshipping,the

theprice.

答案:higherLettersaboutproductsandserviceswhichyouhavenotaskedforandprobablydonotwantarecall

mail.

答案:junkComeas

aspossible.

答案:earlyBelowsaretoptenthingsthatdrivetradeshowvisitorsnuts.Pleasematcheachofthemwithitscorrespondingdescriptionnumberedwithletters.

答案:A、Thisrangesfromstafferstalkingamongthemselvestostaffunwillingtobreakawayfromsomenonsalesactivity,tolong-windedconversationswithothervisitorsthatpreventyourstafffromacknowledgingthenewvisitoristhere.;B、Visitorsareunderwhelmedwhenthey'relookingforanswersandalltheygetis,"Idon'tknow.";C、Thissendsthemessagethatyourfoodismoreimportantthanmakingasale,andmostpeoplearetoopolitetointerruptyourmeal.;D、Letyourvisitorscompletewhatthey'resayinganddon'ttrytosecondguesswhatthey'llsaynext.;E、Makethementalpictureofasalesman,handsinhispockets,jinglingchange,rockingbackandforthonhisheels.Hedoesn'tappearverysincere,doeshe?;F、Keepingvisitorswhoarenotinterestedisawasteofyourtime,anditleavesthemfeelinguncomfortableaboutyourcompany.;G、Currentcustomspermityoutoshakehands,butothertouching,unlessthatisamajorpartofyourbusiness,isofflimits.;H、It'shardtospeakclearlywithguminyourmouth,anditisanannoyancetomostvisitors.;I、Somepeoplehaveahabitofclearingtheirthroatwhileothersarespeakingorjustbeforetheyspeak.Thisisverydistracting,andsomepeoplethinkit'srude.;J、Keepyourteethcleanandpopamintortwofollowingcoffeeorlunchbreaks.We_______

ourselvesofthisopportunitytoexpressourthankstoyouforyourclosecooperation.

答案:availAsthisitemfallswithinthe_____ofourbusinessactivities,weshallbepleasedtostartdoingbusinesswithyouatanearlydate.

答案:scopeThecompany______Dongguanandhasbranchesinmorethan16citiesallacrossChina.

答案:isbasedin

Afterseveralyearsofdevelopment,wehavesignificantly______ourbusinessscopeandnowwedealinnearly60kindsofgoods.

答案:enlargedThechairpersondoesnotcontrolthe(

)andeveryonetalksatonce.

答案:discussionNooneisaskedto(

)andkeeptheminutesofthemeeting.

答案:takenotesYes,butnotalltheitemsontheagendaare(

)

答案:dealtwithThemeetingfinisheslatebecause(

)timeijsallowedfordiscussion.

答案:toomuchWell,oftensomemembersare(

),sowehavetositthere(

)untileveryonearrivessothatthemeetingcangetstarted.

答案:late,waitingWhatoftenhappenisthat

the(

)justrushestheagendainordertofinishthemeetingontime.

答案:chairpersonLotsofmeetingsIgohaveno(

)

.

答案:writtenagendaPeopleoftenstartto(

)andthentheygetangrywitheachother

答案:arguesomebusinesspeopletalkingaboutthingsthatcangowrongatmeetings.Completethesentenceswiththewordsgiven.(toomuch,waiting,discussion,late,purpose,dealtwith,argue,takenote,writtenagenda,chairperson)1Sometimestheparticipants

donotknowthe(

)

ofthemeeting.

答案:purposeRetailerscannotdevelopabrand.

答案:错Manywell-knownbusinesseshavebeenacquiredbycompaniesfromothercountries.

答案:对Conveniencegoodscanbedisplayedanywherebecausecustomerswillactivelyshopforthem

答案:错Companiesthatwanttomaximizeprofitsusuallyselectlargetargetmarketswhereuniqueproductscanbedeveloped.

答案:错Personalsellingisone-waycommunication.

答案:错Achannelofdistributionaccumulatesproductsfromanumberofmanufacturersandmakesthemavailableinonelocation.

答案:对Duringtheinteractionstageofe-commercedevelopment,acustomercannotplaceanorderdirectlyfromthewebsite.

答案:对Businessesinanoligopolywillhavetocooperatetoraiseprices.

答案:对Marketersdiscoveredthateffectivemarketingcanconvincecustomerstobuyaproducttheydonotbelievewillsatisfytheirneeds.

答案:错Today,abusinesswillmisssomecustomersifithasnotplacedinformationontheInternetaboutits

.

答案:locationCompetitioninthemarketsegmentwithbusinessesthatofferthesametypeofproductorservicesisreferredtoas

答案:directcompetitionAwell-defined,enduringpatternofbehaviorisreferredtoas

答案:personalityFormanagersandotherdecision-makers,themostimportantpartofamarketinginformationsystemisthe

答案:outputManyofthemarketingfunctionsduringthedistributionprocessareprovidedby

答案:channelmembersThequantityofaproductconsumersarewillingandabletopurchaseataspecificpriceisknownas

答案:demandPlanningthatidentifieshowacompanyexpectstoachieveitsgoalsisknownas

答案:astrategyBusinesspeoplemusttakecriticismsofmarketingseriouslybecause

答案:manyconsumershavethesameattitudeEffectivemarketingemphasizes

答案:alloftheaboveAccordingtoMaria’sinvestigation,thecauseofthedelayis__________.

答案:heavyfogafterthearrivalofthevesselattheportLawrencesuggestsMariamakeanapologytothecustomerfirstbecause__________.

答案:theycanwinthetrustofthecustomerWhatdoes“youarealwaysavailabletolisten”mean?

答案:Mariaisagoodlistener.AccordingtoLawrence,________istheessenceofdoingbusiness.

答案:developingalong-termrelationship________undertake(s)theincreasedcostofpackaging.

答案:CarsonAccordingtoMariaandDonald,________shouldbeimprovedconcerninglabeling.

答案:theprintingqualityAccordingtoLawrence,________canaffectthechancesofsuccess.

答案:bothAandBWiththeimprovedpackagingplan,Donaldisconcernedwith________.

答案:theincreasedcostofpackagingandlabelingAccordingtoLawrence,thekeystosuccessshouldbe________.

答案:qualityandserviceBetweenthetwopackagingoptionsmentioned,Donaldgoesforthefirstonebecause________.

答案:thequantityoftheorderissmallandtheratesarelowWhatwasthespeakermostconcernedaboutbeforeseeingSteveJobs?

答案:Howtochangetheworld6.Buyingacarshouldbeacomfortableandimpressiveexperience.

答案:对4.ThespeakerwasservedwithadrinkbythereceptionistCathy.

答案:对5.Ms.Lee'scompanyhas43officesaroundtheworld.

答案:错4.Theofficeblockcontainsalltheadministrativedepartments.

答案:对3.Ms.Leeexplainstheoperationofthecompanyastheygoalong.

答案:对Listeningtofollowingdialogueanddecidewhetherthestatementsaretrueorfalse.1.Mr.Brownhadasoundsleeplastnight.

答案:对5.Takesometimeoutforyourpersonalgrowthandcreativity.Fillyourfreetimeupnicelyandhelpadvance_____atthesametime.

答案:yourlifeandyourbusiness4.

Ifyouplantovisitcustomerswholiveintheareaoracompanythatyoudobusinesswith,youshould_____.

答案:arrangethevisitswellinadvance3._____

isagreatwaytofeelforthecompetitionandtoseewhattrendsarehappeninginyourbusinessthatyoumightnotbeawareof.

答案:Usingthetimeyouspendsomewheretovisitbusinesses2.Oneeasywaytokeepintouchwithfamilyandfriendsisto_____.

答案:investinasmallwebcamD.Listentofiveshortdialoguesandselectthecorrectanswers.1.Itis_____

togetlonelyforbusinesstravelerswhoareawayforevenshortperiodsoftime.

答案:common5.Thecustomerfeels_____

afteratry.

答案:awesome4.Onecanenjoy13massagesforonly500yuanwitha_____

card.

答案:three-month3.Thecustomer_____totryaThaimassage.

答案:declines