progressing through business value predictive maintenance v6推进业务价值预测性维护

ProgressingOpportunitiesthroughBusinessValue

2013BAAdvancedSkillsProgram

BIAA/PortfolioSSRTrackPredictiveMaintenanceSettingtheStage….ClientsneedtounderstandhowAnalyticscansolvetheirspecificbusinesschallengesIBMhasstronganddifferentiatedoperationalsolutionofferingsIBMhasbeensuccessfulclosingdealsbyleadingwithapredictivemaintenancesolutionWhythisisImportanttoKnow…Speakingtoyoutoday…UnderstandhowtohaveaconversationwithyourcustomersaroundassetmanagementandperformanceHowtoarticulateIBM’sdifferentiatedcapabilitiesthatsolvechallengeswithassetandequipmentmanagementHowIBMhasbeensuccessfulsolvingthebusinesschallengeswithourpredictivemaintenancesolutionWhatyouwilllearnhere…DanBarrettGlobalBusinessAnalyticsSolutions,IndustrialSectorandSupplyChain

PredictiveMaintenanceYouAreHere:OperationalImprovementSolutionAlignment

BusinessAnalyticsSalesPlayFrameworkOperationalImprovementSalesPlayOperationalPlanningOperationsManagementOperationalPerformanceIndustry-ledBusinessAnalyticsSolutionsThreat&FraudAnalyticsSolutionAlignmenttoPlatform4HavingtheBusinessConversation5SeveralPredictiveMaintenanceUseCasesPredictiveMaintenanceforAssetsPredictiveProductionLineContinuityUtilizepredictiveanalyticstoidentifywheninternallyusedproductionmachinery,equipment,andassetsarelikelytofailorneedservice,andperformpreventivemaintenanceinordertomaximizeproductionuptimeandminimizedisruptive,costlyunscheduleddowntime.PredictiveOptimizationofAssetsintheFieldUtilizepredictiveanalyticstoidentifywhenequipmentinthefieldislikelytofailorneedmaintenanceinordertomaximizeuptime/in-servicetimeforequipmentsoldtocustomersorusedtodeliverservice.PredictiveQualityandWarrantyPerformanceUtilizepredictiveanalyticstoidentifywhengoodsandequipmentsoldtocustomersislikelytofailinordertoidentifyrootcauseforproblemcorrection,andtoproactivelyaddressissuestoreducewarrantycostandimprovecustomersatisfaction.MarketforcesaredrivingafocusedsolutionLackofvisibilityintoassethealthHighcostsofunscheduledmaintenanceInabilitytoaccuratelyforecastcostsDifficulttogaininsightfrominformationAssetPerformanceWorkforceIntegrationProcessIntegrationDifficultyseparating“signals”from“noise”LackofvisibilityintopredictorsacrossorganizationalsilosInabilitytoleverageanalyticalinsightsforassetoptimizationLackofITandLOBunityLossofknowledgeofretiringemployeesLackofalignmentbetweenresourcesandtasksLackofemployeeempowermenttomakedecisionsPressuretoreducecostsKeyRoles:COO,CFO,Mid&Seniorlevelmanagement(SVP,EVP,Director),FleetManagement,ProductionOperations,QualityManagement,ProcessEngineering,Warranty,Finance,CustomerSupportManufacturingProductionProductionPlanningInventoryManagementFacilitiesManagementQualityQualityPlanningQualityImprovementAssuranceandControlMaintenanceMaintenancePlanningInventoryManagementWorkforceManagementProcessImprovementContinuousImprovementMethodologyMetric&KPIDevelopmentCapacity/FeasibilityStudiesUnderstandingthecustomers’operationalproblemssetsthestageforbusinessvaluediscussionsandmutualsuccessHowcanIreduceprocessvariability?Whatisthelifeexpectancyofanasset’scomponentorpart?HowcanIdetectwarrantyissuessooner?HowcanIensurethatIhavetherightemployeesfortherighttaskattherighttime?HowcanIpredictanimpendingequipmentfailureandthecause?HowcanIperformindepthrootcausefailureanalysisonmyprocessandequipment?8?AssetPerformanceProcessIntegrationWorkforceIntegrationHowdoIknowwhichoperatorsneedmoretraining?HowdoIachieveoptimalequipmentefficiencyandavailability?HowdoIoptimizemyresources?HowcanIoptimizemymaintenanceplan?HowcandoIcreatethehighestqualityproducts?

WhathavebeenyourresponsestoyourcustomersonhowIBMcansolvetheirbusinesschallengesinthisarea?9IBMBusinessAnalyticsproductshelpreducecosts,improveprocessefficiencyandincreaseassetperformanceby:Usingstatisticaldataminingbuildmodelstopredictimpendingequipmentfailureandmakecorrectiveactionmendations.Provideinsightintoequipmentoperationalbestpractices.Determinethecauseandeffectofprocessvariabilityandqualityissues.UsepredictiveanalyticstoimprovemanufacturingKPI’srelatedtomanufacturingprocess,quality,inventory,andworkforce.Implementanearreal-timequalityearlywarningsolutiontoimproveoveralloperationalthroughputandquality.Thesolutiontargetskeyusersacrossthefollowingindustries:Auto,Electronics,C&P,Mining,Aerospace,IndustrialProducts,CP,andEnergy&Utilities

PredictiveAssetMonitoring&MaintenanceusecasesbenefittargetedindustriesOptimizemaintenanceintervalsMinimizeunscheduledmaintenanceWarrantyandServicePrognosticsIn-ServicefleetreliabilityanalysisIdentifyimpropermaintenanceproceduresIndepthrootcauseanalysisoffailuresEnhanceequipmentandprocessdiagnosticscapabilitiesUnderstand,monitor,predictandcontrolprocessvariabilityDetermineoptimumcorrectiveactionproceduresSampleUseCasesAssetPerformanceProcessIntegrationWorkforceinteraction OurProvenSolutionSuccess11

Whatsuccesseshaveyouhadwithyourcustomersdrivingdealsandsuccessaroundthisarea?12BMW–ManufacturingqualityBMW–RemotevehiclemonitoringforallmodelsHonda–RemotevehiclemonitoringfornewEVsCaterpillar–HeavyequipmentconditionmonitoringGEPower–TurbinefailurepredictionandwarrantyOwensCorning–ManufacturingQualityIBMMicroelectronics–ManufacturingQuality13PredictiveQuality:IBMsolutionsarebeingusedintheBMWlight-alloyfoundryfortheproductionprocesstobetterunderstandandeliminateproblemsquicklytoimproveefficiencyandquality..Reducedscraprateby80%in12weeksACaterpillar

dealer-deliveredservicethat:CombinesmultipledatasourcesassociatedwithapieceofequipmentAppliespredictiveanalyticstohighlightpossibleproblemsUtilizesCatinterpretiveexpertisetoconfirmproblemandidentifyasolutionWiredorWirelessExplore5CMElementsassociatedwithdiagnosisandmakeMaintenanceandRepairmendationsMachineDataFluidAnalysisInspectionsSiteConditionsRepairHistoryConditionMonitoringElementsMachineDataDealerConditionMonitoringAnalystApplypredictiveanalyticstodiagnoseconditionFeedmendationsintoMaintenance&Repair(M&R)ProcessMAXIMIZEDUPTIMEINCREASEDCOMPONENTLIFECaterpillarOverviewDemoFORINTERNALUSEONLY.CATERPILLARNAMENOTAPPROVEDFORPUBLICREFERENCEFORINTERNALUSEONLY.CATERPILLARNAMENOTAPPROVEDFORPUBLICREFERENCE16RevenueGrowthOperatingMarginShareholderValueCapitalEfficiencyImprovedrevenuegrowthImprovedCostpositionImprovedWorkingcapitalpositionFixedAssetImprovedefficiencyofcapitaloutlaysCostperTonHigherProductivityIncreasedUpTimeMechanicalAvailability%scheduledComponentLifeComponentRebuildCostMeanTimeBetweenStopsMeanTimetoRepairTonsperHourFewerSparesNumberofSparesTCOPerSpareMaintenancecostProductionMaintenanceKeyPerformanceIndicatorsValueDriversFinancialImpactInventoryFewerSpareParts/ComponentsAverageSpareParts/ComponentsInventoryRenewalCostRiskMitigationReducedRiskSafety/ComplianceInfrastructureDedicatedShopspaceLaborresourcesPartsconsumption%fieldrepairs%improvement/tonAvailabilityIndex%scheduledMaintenanceCompLifeTargetAchievedCompreplacementcostMTBSMTTR%improvement/HourAverageInventoryvalue,majorcomponentsAverageinventoryvalueSpareParts/ComponentsInventoryMaintenanceRatioPartsRatioPredictiveMaintenanceValueLessonsLearnedMakesuretoleverageLOBimmediately(orassoonaspossible)WorkwithClientexecs.Understandcustomerbusinessproblem–whatisROI?WorkshopsarehighlybeneficialBewaryof4-6wklongstudiesthatenhancesservicesrevenue,butnotsoftware17TheIBMBusinessSolution18EnergyandUtilitiesOilandGasManufacturingNewSignatureSolution:

PredictiveAssetOptimizationMonitor,maintainandoptimizeassetsforbetteravailability,utilizationandperformancePredictassetfailuretooptimizequalityandsupplychainprocessesPredictiveAssetOptimization—optimizesperformanceandimprovesqualitybyintegratingIBM’sindustry,services,softwareandresearchexpertise

SignatureSolutionsPredictiveAssetOptimization

CustomerNextBestActionCFOPerformanceInsightAnti-fraud,Waste&AbuseCombinedwithuser-friendly,industrydashboards,acceleratorsandmethods20PredictiveAssetOptimizationanalyzesdatafrommultiplesourcesandprovidesmendedactions,enablinginformeddecisionsAssetMaintenanceAssetPerformanceProcessIntegrationCollect&IntegrateDataStructured,Unstructured,Streaming

GeneratePredictiveStatisticalModelsConductRootCauseAnalysisDisplayAlertsandmendCorrectiveActionsActuponInsightsPredictiveAssetOptimizationPredictiveAssetOptimizationDataagnosticUser-friendlymodelcreationInteractivedashboardsQuicklymakedecisions12345PredictiveAssetOptimizationhaseasy-to-use,predefineddashboardsbyindustrytoaccelerateimplementationPredictiveAssetOptimizationArchitecture©2013IBMCorporation22IndustrialEnterpriseServicesBus(MessageBroker)EndUserReports,Dashboards,DrillDownsHighvolumestreamingdata(InfoSphereStreams)Telematics,ManufacturingExecutionSystems,LegacyDatabases,DistributedControlSystemsEAMSystem(TivoliMaximoTririgaorother)AnalyticDatastore(Pre-builtdataschemaforstoringquality,machineandproddata,configuration)DB2Statistical

Analytics(SPSSModeler)Decision

Management(SPSSDM)Business

Analytics(COGNOSBI)IBMSignatureSolution

PredictiveAssetOptimization(LaunchedFeb21)GBSdeliveredservicesprovidingstrategies,BVAs,POCs,solutiondeliveryIndustryexpertise,bestpracticesDeploymentandcustomizationservicesIndustrycontent→

ReusableGBSassetsIncludesIBMPredictiveMaintenance

andQualityPlusoptionalelementssuchasMaximo,

Neteeza,BigData,ResearchAssetsIBMPredictiveMaintenance

andQuality“SigmaPlex”(Launchin2Q)BASoftware-onlyPIDBAledOI,OO;CanbesoldindependentofGBSOrderableviaPassportBundlesBA,IM,AIMsoftwarepluscontentUsecasespecific,industryagnosticcontent(reports,datamodels,messageflows)Integrated,singleinstallIntegrateds/wsupportforsolutionSimplified,scalables/wpricingEnergyandUtilitiesOilandGasManufacturingIndustryspecificsolutionandmethodsfor:UseCases:Monitor,maintain,and