2024秋国家开放大学“开放本科”行管专业《管理英语4》期末考试真题7试

2020秋国家开放大学“开放本科”行管专业《管理英语4》期末考试真题7试题与答案一、交际用语：5小题，每小题2分，共10分。题目1—Scott，I'dliketohaveyouropinionsaboutmywrittenreport.—C_ButIhaveonesuggestion.选择一项：That'sagoodidea.Youaretoomodest.Itlooksfinetome.题目2—Haven'tseenyouforages.Whatareyoubusydoingnow?—C_选择一项：Yes,longtimenosee.Yeah,thanksforcoming.Iamworkingparttimeinabookstore.题目3—Wow!Thisisafantasticproject!I'veneverknownyou'resocreative.—C__选择一项：Don'tmentionit.Great,IdaretosayIamatalent.Thanksforyourcompliments.题目4—Ithinkthingshavebeenabitdifficultforusthelastcoupleofmonths.—_A_.We'vebeenworkinghard,butstillgettingbehind.选择一项：You'rerightI'mafraidIdon’tthinkso题目5—Thisprojectistoobigformetofinishontime.—_C_.选择一项：PleasedomeafavorThatisadaydreamI'llgiveyouahand二、词汇语法：15小题，每小题2分，共30分。题目6Howdoyougetyourmembersto_C_asateam?选择一项：pullapartpulluppulltogether题目7Creativity,especially_A_whichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.选择一项：thatthose/题目8Whowasthemeeting?选择一项：chairingleadingcharging题目9Theteamcreatesanenvironment_C_peoplearecomfortableincommunicating,advocatingpositions,andtakingaction.选择一项：thatwhichinwhich题目10TheresponsibilitiesinhandbookBthatmanagershavetobeconcernedwithefficiencyandeffectivenessintheworkprocess.选择一项：implyindicateinterrupt题目11_C_thereissmoke,thereisfire.选择一项：IfWhenWhere题目12Alltheteammemberstriedtheirbest.Welostthegame,__A_.选择一项：howeverthereforesince题目13sheisveryadaptiveandsoonadapted_B_tothecampuslife.选择一项：withtoas题目141nhighschool,Iamequallycomfortable_B_asamemberofateamandindependently.选择一项：toworkworkingwork题目15_A_onthehilltop,youcouldenjoythesceneryofthecitybathedinthesun.选择一项：StandingStandStood题目16Ithinktheprimary_A_factoristhere'sbeensomuchabsencelately.选择一项：contributingcausingaffecting题目17—Whoshouldberesponsiblefortheaccident?—Theboss,nottheworkers.Theyjustcarriedouttheorder_B_.选择一项：asaretoldastoldastheytold题目181tisthroughenthusiasmandquietintensity_A_wetransformcreativityandvisionintothetechnologies.选择一项：that/which题目19Tobuildthereservoir（水库），thousandsofpeoplehavetobe_A_.选择一项：relocatedrepeatedreopened题目20Theworkmenwantto_B_thenumberofworkinghoursandtoincreasepay.选择一项：deletedecreasedepress三、阅读理解/听力理解/完形填空（题型随机）：2篇，每篇5小题，每小题4分，共40分。题目21阅读理解：根据文章内容，完成选择题。HowtoHandleaBadPerformanceReviewGettingabadperformancereviewcanmakeyoufeelangry,unappreciated,defeated,andhopeless.Butit'snottheendoftheworld.Rememberthatthewayyourespondtothisappraisalcanmakeallthedifferenceinthenextone.Evenifyoubelievethatthereviewisinaccurateandthatyourbossiscompletelywrong,youwillbenefitbyreactinginamature,adultmanner.Herearesomesuggestions:Staycalm.Relax.Breathe.Donotoverreactandbeobjective.Especially,donotsaythingsthatwilllikelyberegrettedlater.Besides,thepersongivingtheperformancereviewmayormaynotbetheonewhohaswrittenthebadreview.WhattoDoWhenReceivingaBadPerformanceReviewIt'sbesttolistenattentively.Andmakecommentsorremarksonlywhenaskedforthem.Besides,duringtheperformancereview,youwillbegiventhechancetorespondandmaydisagree.WhattoDoAfterReceivingaBadPerformanceReviewDon'tbeintimidatedbythebadperformancereviewandwanttoquitthejob;instead,learnfromit.Also,iftheorganizationallowstheiremployeestomakeawrittenstatementontheirownbehalf,domakeone.Itisimportantfortheworkertoshowwhyshedoesnotagreewiththebedperformancereview;forinstance,anemployeemayexpresstheirdifferentunderstandingand,atthesametime,awillingnesstocomplywithanyconstructivesuggestions.WaystoImproveaBadPerformanceReviewAwaytoimproveabadperformancereviewistosetself-reviews,thatis,establishperformancestandards.Anotherwaytoimproveabadreviewistolearnmoreaboutwhatthemanager,supervisor,orbosswantsorexpectsfromhis/heremployees.Learningwhatitwasthatcausedabadperformancereviewhelpstoimproveprofessionalgrowthandencouragesaswellasmotivatestheworkertodobetterinordertoreceiveagoodreviewnexttime.操作提示：通过题目后的下拉选项框选择正确答案。Whatshouldyoudowhenyouaregivenabadperformancereview?CArguewithyourboss.Makeimmediateremarks.Staycalmandlistencarefully.Whatshouldyoudoafteryouaregivenabadperformancereview?CQuityourjobimmediately.Insistonmakingcomments.Learnfromthereview.Whatshouldyoudoifyoudonotagreewiththebadperformancereview?BTellthebossdirectlythatyoudonotagreewiththereview.Makeawrittenstatementonyourownbehalfifitisallowed.Donotexpressyourdifferentunderstandinginawrittenstatement.Howdoyouimproveabadperformancereview?AA.Understandtheestablishedperformancestandards.B.Learnmoreaboutwhattheemployeewantsorexpects.C.Learnwhatthepersonwhogivesthereviewmaythink.Whyshouldweunderstandthecauseofabadperformancereview?BBecauseithelpstheemployeetogetpromotedimmediately.Becauseitencouragesandmotivatestheworkertodobetter.Becauseitpreventstheemployeefromprofessionalgrowth.题目22阅读理解：根据文章内容，判断正误。HabitsofHighlyEffectiveCommunicatorsIt'snosecretthatgoodleadersarealsogoodcommunicators.Indeed,communicationandleadershipareinextricablytied.Howcanyougalvanize,inspireorguideothersifyoudon'tcommunicateinaclear,credibleandauthenticway?Hereare5essentialcommunicationpracticesofeffectiveleaders:Mindthesay-dogap.Trustisthebedrockofeffectiveleadership-yourbehaviorisyoursinglegreatestmodeofcommunication,anditmustbecongruentwithwhatyousay.Ifyouractionsdon'talignwithyourwords,youarestoringuptroubleforthefuture.Makethecomplexsimple.Effectiveleadersdistillcomplexthoughtsandstrategiesintosimple,memorabletermsthatcolleaguesandcustomerscangraspandactupon.Themostimportantthingistoclarifywhatyouwanttosay,lookoutfortechnicaljargonandavoidbusinessspeak,whichaddcomplexity.Saywhatyoumeaninasfewwordsaspossible.Findyourownvoice.Uselanguagethat'sdistinctlyyourown;letyourvaluescomethroughinyourcommunication.Correctuseoflanguageandgrammarareimportant,ofcourse,butdon'tbecomeoverlyfixatedoneloquenceforeloquence'ssake;concentrateonbeingdistinctandreal.Peoplewantreal,peoplerespectreal,peoplefollowreal.BevisibleVisibilityisaboutlettingyourkeystakeholdersgetafeelforwhoyouareandwhatyoucareabout.Don'thidebehindacomputerandonlyinteractwithpeopleelectronically-seethemfacetofaceandvoicetovoice,andinteractwiththeminareal,substantialway.Intoday'senvironment,wherepeopleareoftenburnedout,it'simportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.Showthepeoplethatworkforyouthatyou'reengagedandthatyoucareaboutthemandtheirwork.Listenwithyoureyesaswellasyourears.Effectivecommunicationisatwo-wayprocess,andgoodleadersknowhowtoaskgoodquestions,andthenlistenwithboththeireyesandtheirears.Becauseyouareinapositionofauthority,othersmaybereluctanttoexpresstheirrealopinionstoyoudirectly.Youwon'talwaysgetdirectfeedback,soyouneedtoalsobeabletoreadbetweenthelinesandlookforthenon-verbalcues.操作提示：正确选T,错误选F。Communicationandleadershipdon'talwaysgohandinhand.FThesay-dogaphappenswhenpeoplemisunderstandtheirleader'sintention.FUsingtechnicaljargonmakesaleaderconvincing.FCommunicatingsincerelyisalwaysthebest.TObservationisasimportantascommunicationwhenyouwanttoknowwhatpeoplereallythink.T四、写作：1篇，共20分。题目23Makeanactionplanbasedonthefollowinghintsofsteps.Thefirstlinehasbeendoneforyou.ActionSteps：Identifywastefulusage.Identifyperson(s)ordepartment(s)withhighestsupplyusage.Performaudit(审计；审核)ofsupplycostsforlast24hours.Performauditofsupplyusageforlast24hours.Shop(解聘，辞退)suppliers.Negotiatenewsupplyrates.Createstandardsupplylistandutilizationcontrols.Evaluatesupplieragreements.ObjectivePriorityActionStepsResponsib