国家开放大学专科《商务英语1》一平台机考真题及答案(第二套)

国家开放大学专科《商务英语1》一平台机考真题及答案第二套说明：整理于2024年8月17日；适用于国家开放大学专科学员一平台期末机考考试；前5个题相同则整套相同。第一部分、试题部分第一大题、交际用语(单选题)本大题共包含5小题,每小题2分,共计10分。阅读对话,从A、B、C三个选项中选择一个能填入空白处的最佳选项。1.-Goodevening,HiltonHotel-Hello.I’dliketobookaroomforthenightsofthe18thand19th.-________.A.Justaminute,please.B.Atyourservice.C.WhatcanIdoforyou?2.-Hehasgotfired.-________.A.Sowhat?B.Iamnotsure.C.Ican’tbelieveit.3.-Wearegoingtohaveadancingpartytonight.Wouldyouliketojoinus?-________.A.Yes,it’sverykindofyou.B.Ofcoursenot.Ihavenoidea.C.No,Ican’t.4.Goodmorning.FarEastLogisticsCompany.ThisisLinHanxue.MayIhelpyou?-________.A.Goodmorning.Nicetomeetyou.B.No,thankyou.C.Goodmorning.ThisisDanielAndersonspeaking.5.-Sorry,Iforgottomailyoutheletter.-________.A.That’sallright.B.Thankyou.C.Youarewelcome.第二大题、词汇与结构(单选题)本大题共包含15小题,每小题2分,共计30分。阅读句子,从A、B、C三个选项中选择一个能填入空白处的最佳选项。1.Itwasnotuntil1938inBritain________thefirstHolidayswithPayActwaspassed.A.thatB.whenC.as2.Ibelieveteamwork________important.A.wasB.isC.are3.Sheisagoodgirl,________?A.isn’titB.amIC.isn’tshe4.Pricesmaychangequicklyifsupplyordemand________.A.changesB.changeC.willchange5.It’safineday________expected.A.whenB.asC.that6.Ihavefinished________yourprojectplan.A.readB.toreadC.reading7.Wecan’tgo________itisraining.A.forB.becauseC.as8.Wehadplentyofmeatbut________salt.A.notafewB.noC.notmany9.Twotelephones________weresenttomeyesterday.A.billsB.changesC.prices10.AfterIreaditin________,Iwilltellyoumyopinion.A.detailB.totalC.sum11.Youcan________itandletusknowyourdecisionlater.A.thinkB.thinkaboutC.thinkout12.Wedon’t________smokinginthelibrary.A.allowB.alterC.alarm13.Thecompanywillemploythemostsuitablepeopleto________.A.attendaninterviewB.joinintheclubC.gotohospital14.Allthedirectorsagreedtoholdapress________forthecompanynextmonth.A.conferenceB.partyC.team15.Accountingcould________toabout7,000yearsago.A.runupB.datebackC.takedown第三大题、阅读理解(选择题)(本大题共包含5小题,每小题4分,共计20分。阅读短文,从A、B、C三个选项中选择一个正确答案。)1.Thekeytomostbusinesses’successiscustomersatisfaction.Therearetworulesforcustomersatisfaction.Rule1isthatthecustomerisalwaysright.Rule2isifthecustomeriseverwrong,rereadRule1.Thebestwaytosatisfyyourcustomersistoprovidequalityproducts,friendlyservice,accurateinformationandkeepaddingvalueasmuchaspossibletoyourproductsandservices.Givingyourcustomerswhattheyneedandmorethantheyexpectwillleadcustomerstoreturntoyou.Inordertoimproveyourservice,youneedtomakemarketsurveyssoastoknowwhatyourcustomersarethinkinganddemanding.Thenyoutakeactionstomeetyourcustomers.Inthiswayyouwillstaycompetitiveinthesechangingtimes.Rememberyoushoulddoyourbesttokeepyourclientshappyandsatisfied.Thusyourbusinesswillgoontoachievesuccess.It’sassimpleasthat.特别提醒：本题共5个小题，需要拉动答题框右边的滚动条使5个试题显示出来做答！！[单选题]◆Whatisthekeytobusinesssuccess?A.Customersatisfaction.B.Goodadvertising.C.Investment.[单选题]◆Whattypeofinformationneedstobeprovidedtoyourcustomers?A.Interestinginformation.B.Accurateinformation.C.Simpleinformation.[单选题]◆Whatcancustomersreturntoyou?A.QualityproductsandserviceB.AddedvaluetotheproductsandservicesC.BothAandB[单选题]◆Whydowemakemarketsurveys?A.Toleadcustomerstoreturntous.B.Tokeepcustomershappyandsatisfied.C.Toknowwhatcustomersdemandandtrytomeetthem.[单选题]◆Whathappenswhenyoukeepyourclientshappy?A.Yourbusinessgrowsandimproves.B.Yourbusinessstaysatthesamelevel.C.Yourclientsgotocompetitors.第四大题、阅读理解(判断题)(本大题共包含5小题,每小题4分,共计20分。阅读短文,判断句子正误,正确选“T”,错误选“F”。)1.Amarketmeansthewaythingsareboughtorsold.Inallmarkets,thefirstimportantthingisthatwehavebuyers.Actually,buyersarethegroupofpeoplewhowanttobuycertaingoodsorservices.Sometimesbuyersonlypurchasesomeassets,tangibleorintangible.Buyersmightbuyquitetangibleassets,likehouses,carsandsoon.However,sometendtopurchaseintangibleones,likeshares,futures,etc.Theothersideofthecoinisthereshouldbeanothergroupofpeoplewhoarewillingtosellthings,includinggoods,servicesandassets.Thesepeoplearesellers.Andmarketsarethesystemthatbridgessomepeople’sdemandsandsomeotherpeople’ssupplies.Orinotherwords,thesystemgetsbuyersandsellersconnected.Thentheymaymakedealsatareasonableprice.Soinmarkets,pricemattersalot.Pricesmaychangequicklyifsupplyordemandchanges.特别提醒：本题共5个小题，需要拉动答题框右边的滚动条使5个试题显示出来做答！！[判断题]◆Amarketmeansthewaythingsaresoldonly.A.TB.F[判断题]◆Actually,buyerswanttobuycertaingoodsorservices.A.TB.F[判断题]◆Sellersmightbuyquitetangibleassets,likehouses,carsandsoon.A.TB.F[判断题]◆Marketswillconnectpeople’sdemandsandpeople’ssupplies.A.TB.F[判断题]◆Priceschangequicklywiththechangesofsupplyanddemands.A.TB.F第五大题、翻译题(单选题)本大题共包含5小题,每小题4分,共计20分。阅读句子,从A、B、C三个选项中选择最佳翻译。1.Ithinkit’spreferableforyoutochangethebrandname.A.我认为您最好换一个商标。B.我宁愿让您换个商标名。C.我考虑您必须取消这个商标名。2.Welookforwardtoyourearlyreply.A.我们渴望您的尽早回复。B.我们向前看着您的早期回复。C.我们期盼您的早日回复。3.HewillleaveforLondonat5tomorrowafternoon.A.他将在明天下午5点前往伦敦。B.他将在明天下午5点离开伦敦。C.他将在明天下午5点为了伦敦而离开。4.YoumaynothavereceivedthestatementofaccountwesentyouonAugust30showingthebalanceofUS$80,000youowe.A.您可能没有收到我在8月30日给您寄送的对账单,账单上显示您欠款8万美金。B.您可能没有收到我在8月30日给您寄送的对账单,显示你的余额为8万美金。C.您可能没有收到我在8月30日给您寄送的显示你的余额为8万美金的对账单。5.There-examinationresultsindicatethatone-thirdofthegoodsarenotuptostandard.________A.复试的结果表明,有3项好处,这不符合标准。B.复检的结果表明,有1-3个产品不达标。C.复检的结果表明,1/3的产品不达标。第二部分、试题及答案第一大题、交际用语(单选题)本大题共包含5小题,每小题2分,共计10分。阅读对话,从A、B、C三个选项中选择一个能填入空白处的最佳选项。1.-Goodevening,HiltonHotel.(红色字体为本题正确答案选项)-Hello.I’dliketobookaroomforthenightsofthe18thand19th.-________.A.Justaminute,please.B.Atyourservice.C.WhatcanIdoforyou?2.-Hehasgotfired.(红色字体为本题正确答案选项)-________.A.Sowhat?B.Iamnotsure.C.Ican’tbelieveit.3.-Wearegoingtohaveadancingpartytonight.Wouldyouliketojoinus?(红色字体为本题正确答案选项)-________.A.Yes,it’sverykindofyou.B.Ofcoursenot.Ihavenoidea.C.No,Ican’t.4.Goodmorning.FarEastLogisticsCompany.ThisisLinHanxue.MayIhelpyou?(红色字体为本题正确答案选项)-________.A.Goodmorning.Nicetomeetyou.B.No,thankyou.C.Goodmorning.ThisisDanielAndersonspeaking.5.-Sorry,Iforgottomailyoutheletter.(红色字体为本题正确答案选项)-________.A.That’sallright.B.Thankyou.C.Youarewelcome.第二大题、词汇与结构(单选题)本大题共包含15小题,每小题2分,共计30分。阅读句子,从A、B、C三个选项中选择一个能填入空白处的最佳选项。1.Itwasnotuntil1938inBritain________thefirstHolidayswithPayActwaspassed.(红色字体为本题正确答案选项)A.thatB.whenC.as2.Ibelieveteamwork________important.(红色字体为本题正确答案选项)A.wasB.isC.are3.Sheisagoodgirl,________?(红色字体为本题正确答案选项)A.isn’titB.amIC.isn’tshe4.Pricesmaychangequicklyifsupplyordemand________.(红色字体为本题正确答案选项)A.changesB.changeC.willchange5.It’safineday________expected.(红色字体为本题正确答案选项)A.whenB.asC.that6.Ihavefinished________yourprojectplan.(红色字体为本题正确答案选项)A.readB.toreadC.reading7.Wecan’tgo________itisraining.(红色字体为本题正确答案选项)A.forB.becauseC.as8.Wehadplentyofmeatbut________salt.(红色字体为本题正确答案选项)A.notafewB.noC.notmany9.Twotelephones________weresenttomeyesterday.(红色字体为本题正确答案选项)A.billsB.changesC.prices10.AfterIreaditin________,Iwilltellyoumyopinion.(红色字体为本题正确答案选项)A.detailB.totalC.sum11.Youcan________itandletusknowyourdecisionlater.(红色字体为本题正确答案选项)A.thinkB.thinkaboutC.thinkout12.Wedon’t________smokinginthelibrary.(红色字体为本题正确答案选项)A.allowB.alterC.alarm13.Thecompanywillemploythemostsuitablepeopleto________.(红色字体为本题正确答案选项)A.attendaninterviewB.joinintheclubC.gotohospital14.Allthedirectorsagreedtoholdapress________forthecompanynextmonth.(红色字体为本题正确答案选项)A.conferenceB.partyC.team15.Accountingcould________toabout7,000yearsago.(红色字体为本题正确答案选项)A.runupB.datebackC.takedown第三大题、阅读理解(选择题)(本大题共包含5小题,每小题4分,共计20分。阅读短文,从A、B、C三个选项中选择一个正确答案。)1.Thekeytomostbusinesses’successiscustomersatisfaction.Therearetworulesforcustomersatisfaction.Rule1isthatthecustomerisalwaysright.Rule2isifthecustomeriseverwrong,rereadRule1.Thebestwaytosatisfyyourcustomersistoprovidequalityproducts,friendlyservice,accurateinformationandkeepaddingvalueasmuchaspossibletoyourproductsandservices.Givingyourcustomerswhattheyneedandmorethantheyexpectwillleadcustomerstoreturntoyou.Inordertoimproveyourservice,youneedtomakemarketsurveyssoastoknowwhatyourcustomersarethinkinganddemanding.Thenyoutakeactionstomeetyourcustomers.Inthiswayyouwillstaycompetitiveinthesechangingtimes.Rememberyoushoulddoyourbesttokeepyourclientshappyandsatisfied.Thusyourbusinesswillgoontoachievesuccess.It’sassimpleasthat.特别提醒：本题共5个小题，需要拉动答题框右边的滚动条使5个试题显示出来做答！！[单选题]◆Whatisthekeytobusinesssuccess?(红色字体为本题正确答案选项)A.Customersatisfaction.B.Goodadvertising.C.Investment.[单选题]◆Whattypeofinformationneedstobeprovidedtoyourcustomers?(红色字体为本题正确答案选项)A.Interestinginformation.B.Accurateinformation.C.Simpleinformation.[单选题]◆Whatcancustomersreturntoyou?(红色字体为本题正确答案选项)A.QualityproductsandserviceB.AddedvaluetotheproductsandservicesC.BothAandB[单选题]◆Whydowemakemarketsurveys?(红色字体为本题正确答案选项)A.Toleadcustomerstoreturntous.B.Tokeepcustomershappyandsatisfied.C.Toknowwhatcustomersdemandandtrytomeetthem.[单选题]◆Whathappenswhenyoukeepyourclientshappy?(红色字体为本题正确答案选项)A.Yourbusinessgrowsandimproves.B.Yourbusinessstaysatthesamelevel.C.Yourclientsgotocompetitors.第四大题、阅读理解(判断题)(本大题共包含5小题,每小题4分,共计20分。阅读短文,判断句子正误,正确选“T”,错误选“F”。)1.Amarketmeansthewaythingsareboughtorsold.Inallmarkets,thefirstimportantthingisthatwehavebuyers.Actually,buyersarethegroupofpeoplewhowanttobuycertaingoodsorservices.Sometimesbuyersonlypurchasesomeassets,tangibleorintangible.Buyersmightbuyquitetangibleassets,likehouses,carsandsoon.However,sometendtopurchaseintangibleones,likeshares,futures,etc.Theothersideofthecoinisthereshouldbeanothergroupofpeoplewhoarewillingtosellthings,includinggoods,servicesandassets.Thesepeoplearesellers.Andmarketsarethesystemthatbridgessomepeople’sdemandsandsomeotherpeople’ssupplies.Orinotherwords,thesystemgetsbuyersandsellersconnected.Thentheymaymakedealsatareasonableprice.Soinmarkets,pricemattersalot.Pricesmaychangequicklyifsupplyordemandchanges.特别提醒：本题共5个小题，需要拉动答题框右边的滚动条使5个试题显示出来做答！！[判断题]◆Amarketmeansthewaythingsar