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ApplyingforaJobUNIT
1LearningObjectivesUnderstandhowtoprepareforajobinterview;Conductyourselfappropriatelyduringajobinterview;Composeacurriculumvitaeandanapplicationletter.
1/49Everyoneseeslifethroughtheirjob.Tothedoctor,theworldisahospital.Totruckdrivers,it’saroadsystem.
aScottishwriterandartist
AlasdairGray2/49SpeakingTaskStartingUp
1ListeningTask23ReadingTask
5WritingTaskFollow-upPractice64543216Contents3/491.1StartingUp
1.1.1Workinpairsorsmallgroupstolistasmanyjobsasyoucan.Putthejobsinorderofyourpreferenceandgiveyourreasons.Forexample:teacherlawyeraccountantdoctorbusinessman4/491.1.2Whichofthefollowingwouldyoulikeornotlikeinajob?Pleasestateyourreasons.
1)alotoftelephonework2)writinglotsofreports3)workingwiththesamepeople4)workingwithlotsofdifferentpeople5)sharinganoffice6)usingEnglishatwork7)travelingalot8)workingflexiblehours9)casualdress10)uniforms11)workingonyourown12)workingonthecomputer5/49ReadthefollowingtipsforajobinterviewTipsforJobInterview1)Learnaboutthecompany.2)Haveaspecificjoborjobsinmind.3)Prepareanswerstobroadquestionsaboutyourself.4)Preparequestionsofyourown.5)Practiceaninterviewwithafriendorrelative.6)Arrivebeforethescheduledtimeofyourinterview.7)Makeagoodfirstimpression.8)Relaxandanswereachquestionconcisely.9)Bepositiveandenthusiastic.10)Thanktheinterviewerfortheirtimeandshakehandsfirmly.
6/491)Whichdoyouthinkarethefivemostimportantinterviewtips?Why?2)Canyouaddmoretipsasadviceforjobinterview?3)Haveyoueverbeenonajobinterview?Ifso,tellusaboutone.4)Whenlookingforajob,whatfactorsdoyouconsiderimportant?Pleaselistanumberoffactorsinorderofimportance,andcompareitwithyourpartner’s.Trytostateyourreasons.5)Ifyouhadthechancetointerviewwithanycompany,whichonewoulditbeandwhy?6)Whatshouldyoudoornotdoduringajobinterview?1.1.3Discussthefollowingquestionsinpairsorsmallgroups.7/49
INTERVIEWPREPARATION
Informationyoushouldknowaboutthecompanypriortoyourinterview:
•Organizationalstructure•Divisions/departmentsthatinterestyou•Products/Services•TrainingPrograms•Sizeofcompany•Howlonghavetheybeeninbusiness•Typesofclients•Growthinthepastandfuturepotential•Jobdescription&jobtitle•Newproductsandservicestheyaredeveloping•Employeebenefits•Geographiclocation…8/49INTERVIEWPREPARATION
Memorizethenameofthepersonwhowillinterviewyou.Nothingcouldbemoreembarrassingthanforgettingtheirnameorcallingthembythewrongname!
Decidewhatyouwillwear.
Getagoodnight'ssleep.Arrive15minutesearly.Thisnotonlyshowsthatyouarepromptitalsogivesyouachancetogainyourcomposure.Befriendlytothereceptionist/secretarytheyoftenareaskedtheiropinion!
★★★★9/49
INTERVIEWDRESSING
DO'S√Dressconservatively.√Checkoutwhatmanagementwearsanddresssimilarlywithoutoverkill.√Practicegoodgrooming.√Dohaveclean,neatlystyledhair.
√Dohavecleanhandsandtrimmednails.√Dobringacleannotepadandpenthatworks.√Dowearshoesyoucanwalkeasilyin.10/49
INTERVIEWDRESSING
Don'ts
Don'tweartorn,soiled,wrinkledclothing.
Don'tdresscasual.
Don'twearalotofjewelry(Menshouldavoidearrings).
Don'twearathleticshoes.
Don'teatspicy,offensivesmellingfoodspriortotheinterview.
Don'twearsexyclothing.
Don'twear"cutesy"ties(i.e.aflashingMickeyMousetie).
Don'tchewgumorsmoke.
Don'twearamini-skirt.
Don'twearheavymake-up.11/49DURINGTHEINTERVIEW
Startitofflikeawinner.Becomfortable.
Listenattentively.
Avoidnervousmannerisms.Speakclearly.
Bepositiveandenthusiastic.
Askpertinentquestions.Whenitisover,standup,thanktheinterviewerfortheirtimeandshakehandsfirmly.
Besuretofindoutthenextstep.★★★★★★★★★12/49
Thenextdaywritetheinterviewerabriefnotereiteratingyourinterestinthejob.Followup.Ifyouhaven'theardfromtheinterviewerwithinthetimeframeindicatedatthecloseoftheinterview,callthemtorelayapolitereminderthatyou'restillinterestedinthejob.Askwhentheyplantomakeahiringdecision.Ifyouaren'thiredandcontinuetobeinterestedinthecompany,itpaystokeepintouchwiththeinterviewer.Often,throughpersistence,youmaybeofferedapositionatalaterdate.ChinUp.Gearupforyournextinterview.Afterallthemoreinterviewsyoutacklethemorepolishedyoubecome.Youmaywanttocontacttheinterviewerwhorejected
youandseeifyoucangetanypointersonwhattoimprovebeforeyournextinterview.★★★★13/49Typicalconcernsinterviewershave,whichyouneedtoaddresswhenansweringquestions.Besensitivetotheseconcerns,answeringallquestionsinthemostpositivewaytobuildpsychologicalleverageandpositionyourselffortheoffer.◆
Doestheapplicanthavetheabilitytodothejob?◆
Canheorshemanagepeople?◆
Howdoesheorsherelatetopeople?◆
Whatkindofapersonisthis?Aleader?◆
Whatstrengthsdoesheorshehavethatweneed?◆
Whyhastherebeenanumberofjobchanges?◆
Inwhatareasisheorsheweak?Howwillthisaffectperformance?◆Whatcontributionhastheapplicantmade?◆Whatarehisorherambitions?Aretheyrealistic?◆Doessheorhehavegrowthpotential?◆Howwillotherinterviewersreact?◆Shouldthispersongetanoffer?14/49Inthispartyouwilllistentothreepassagesaboutjobinterviews.Trytofinishtheexerciseswhilelistening.
Areyouready?1.2ListeningTask
15/49advertiseapplyforapplicationformapplicantsapplicationscandidatescoveringlettercurriculumvitaeletterofapplicationinterviewInternetpositionrecruitrésuméshortlistHumanResourceDepartmentPersonnelDepartment1.2.1Insertthefollowingwordsinthegapsinthepassageandthencheckyouranswersafteryouhavelistenedtoit.16/49Whenacompanyneedsto(1)______oremploynewpeople,itmaydecideto(2)_______thejobor(3)_______intheappointmentssectionofanewspaperoronthe(4)_______.Peoplewhoareinterestedcanthen(5)________thejobbysendingina(6)_______________or(7)____________anda(8)_______________(CV)or(9)________containingdetailsoftheireducationandexperience.Acompanymayalsoask(10)_________tocompleteastandard(11)____________.Thecompany’s(12)______________________or(13)______________willthenselectthemostsuitable(14)_________andpreparea(15)________ofcandidatesor(16)________,whoareinvitedtoattendan(17)________.recruit
advertise
position
Internet
applyfor
letterofapplication
coveringletter
curriculumvitae
résumécandidates
applicationform
HumanResourceDepartment
PersonnelDepartment
applications
shortlist
applicants
interview
17/492.2Listentothepassageandanswerthefollowingquestions.1)Whatarejobinterviewsallabout?
Answer:______________________________________________2)Whatarethetwostylesofinterviewingusedbythecompanies?Answer:
______________________________________________3)Whydojob-seekersneedtospendtimeconductingresearchonthecompanybeforetheinterview?Answer:_______________________________________________4)Whatadviceisgivenforanticipatingquestionsandpreparinganswers?Answer:__________________________________________________5)Whatdoyouneedtodointhefollow-upstageoftheinterview?Answer:
____________________________________________________Jobinterviewsareallaboutmakingthebestmatches.Theyarethetraditionaljobinterviewandthebehavioralinterview.
Becauseyourknowledgeaboutthecompanyiscriticaltoyoursuccess.Youshouldnotmemorizeanswers,butscriptspecificresponses.Youshouldalsohaveseveralquestionsreadytoasktheinterviewer.
Youmustimmediatelywriteathank-younotetoeachpersonwhointerviewedyou.18/491.2.3Listentothepassageandfilltheblankswiththemissinginformation.The________jobinterviewuses__________questionssuchas,“whydoyouwantto_______thiscompany,”and“tellmeaboutyour_______________________.”___________________ismoreoftenbasedonthe________ofthejob-seekerto___________thanonthe___________________oftheiranswers.Employersarelookingfortheanswertothreequestions:doesthejob-seekerhavethe_________________toperformthejob;doesthejob-seekerpossessthe_______________________thattheemployerexpects;andwillthejob-seekerbea___________andfitintotheorganization.The__________jobinterviewisbasedonthe______that______________isthebest_________offuturebehavior,andusesquestionsthatprobe__________________,suchas:“tellmeaboutatimewhereyouconfronted____________________,”“tellmeaboutanexperiencewhenyoufailedto___________,”and“givemeaspecificexampleofatimewhenyoumanaged_____________atonce.”Job-seekersneedto_________theseinterviewsby_______________thatfitthevarioustypesofbehavioralinterviewingquestions.Recent___________withlittleworkexperienceshouldfocuson___________and_____________thatmightlendthemselvestothesetypesofquestions._________________________alsomightprovideexamplesyoucoulduse.Job-seekersshouldframetheiranswersbasedonafour-partoutline:(1)_____________,(2)_______________________,(3)________________,and(4)____________________________.traditionalbroad-basedworkforstrengthsandweaknesses
Interviewingsuccess
abilitycommunicate
truthfulnessorcontentskillsandabilities
enthusiasmandworkethicteamplayer
behavioraltheorypastperformance
indicatorspecificpastbehaviorsanunexpectedproblem
achieveagoal
severalprojectspreparefor
recallingscenarioscollegegrads
classprojects
groupsituations
Hobbiesandvolunteerworkdescribethesituation
discusstheactionsyoutook
relatetheoutcomes
specifywhatyoulearnedfromit
19/49Inthispartyouaregoingtoreadtwodialoguesandthenyouwillbeaskedtoanswersomequestionsaboutwhatyouhaveread.Pleasereadlouder!SpeakingTask20/491.3SpeakingTask
1.3.2Conversation2Mr.TonyJohnson,themanagerofExportDepartment,isinterviewingMsLindaWhitewhoisapplyingforthepostofsecretary.1)WhatdoesMsWhitedoatthemoment?
Answer:2)Whydoesshewanttochangethepresentcompany?Answer:
3)WhatdidMsWhitesayaboutthequalitiesasecretaryshouldhave?Answer:
4)WhatdidthereportsentbyPersonnelDepartmentsayaboutMsWhite?Answer:
5)WhatdoyouthinkofMsWhite’srepliesattheinterview?Answer:
6)DoyouthinkMsWhitewillgetthejob?Giveyourreasons.Answer:Sheisasecretary.
Shewantstogetmoreinterestingwork−that’swhysheisapplyingforthispost.Asecretaryneedstobeprettyhard-workingandshouldbeabletodoalotofthingsonherowninitiative.Shedidreasonablywellintheshorthandandtypingtest,andverywellindeedintheintelligencetest.
(Open)(Open)21/491.3.3Conversation3StellaisapplyingforajobasanacademicadvisorattheUniversityofGeorgia.Theuniversityisinterestedinherrésuméandhasaskedhertodoaphoneinterview.1)WhatjobisStellaapplyingfor?Answer:2)Whatdoesanacademicadvisordo?Answer:3)WhatareStella’sgreateststrengths?Answer:4)HowdoesStelladescribeher
weaknesses?
Answer:5)WhatisStella’smulti-taskingability?Answer:6)DoyouthinkStellawillgetthejob?Whyorwhynot?Answer:SheisapplyingforajobasanacademicadvisorattheUniversityofGeorgia.
Anacademicadvisorisresponsibleforadvisingundergraduatestudentsaboutcourses,graduationrequirements,anddepartmentpolicies.Shesaysthatherstrengthsarehercommunicationandorganizationalskills.Shesaysthatshedoesnotreallyhaveanyweaknessesthatwouldaffectherabilitytoperforminthisposition.Butifshehadtogiveone,shewouldsayit’shercomplexmathskills.Herexperienceinherpreviouspositionshasallowedhertobequitesuccessfulathandlingmultipletasksatonce.(Open)22/49ReadingTaskInthispartyouaregoingtoreadapassageandthenyouwillbeaskedtoanswersomequestionsaboutwhatyouhaveread.23/491.4ReadingTaskPre-readingquestionsforpairwork1)Howmanyinterviewshaveyouattended?Whatweretheyfor?2)Didyouthinktheyweregoodinterviewsorbadinterviews?Whatmadethemgoodorbad?3)Didyoupreparefortheinterview?Ifyoudid,thenhowdidyouprepareforit?4)Doyouthinkitisnecessarytoprepareforaninterview?Why/Whynot?5)Ifyouthinkpreparationisnecessarywhatshouldthepreparationinvolve?6)Whatdoyouthinkaretheeffectivewaysofimpressingtheinterviewer?24/49Answerthefollowingquestions:
1.Whydoyouneedtodosomeresearchbeforeaninterview?
Answer:2.Whatsortofinformationdoyouneedaboutthecompanyyouapplyfor?Answer:3.Whatistheproperwayofdressingforajobinterview?Answer:Researchingacompanyandthepositionmakesyoustandoutinaninterview.Itshowsthatyouarereallyinterestedinworkingthere.
Youmayneedinformationsuchaskindsofproductsorservicesthecompanymakeorsell,thetypesofpeoplewhoworkthere,thetypicalhoursthispositionrequiresandsomeoftheday-to-daytasksthatthejobinvolves.
Howyoushoulddressinajobinterviewdependsonthetypeofjobyouapplyfor.Forexample,forajobinanoffice,itisusuallybesttowearadark-colored,conservativesuit(forbothmenandwomen).
25/494.Accordingtothepassage,whatismeantbygoodinterviewetiquette?Canyouaddmore?Answer:
5.Whyisitnecessaryforajobcandidatetopreparesomequestions?Answer:6.Whatshouldyoudoaftertheinterview?Answer:Goodinterviewetiquettemeanssomeimportanttipslike“Beontimeforyourinterview”,“Beawareofyourbodylanguage”and“Keeptheinterviewpositive”.
Becausepreparingsomequestionsaboutthebusiness,theposition,therequirements,theexpectationsofthepersonwhowillfillthepositionandsoonshowsyouaretrulyinterestedinthepositionandalsohelpsemployersknowthatyouhavealltheinformationyouneedtomakeadecision,ifofferedthejob.Youshouldsendtheinterviewerathank-younote,thankinghimorherfortakingtimetointerviewyou.Thisisnotonlyproperetiquetteandacommondisplayofappreciation,butitalsoallowsyoutoreaffirmoneortwokeypointsoftheinterview.Italsoletstheinterviewerknowhowinterestedyouareinworkingforthecompany.26/49WritingTaskInthispartyouaregoingtolearnhowtowriteemployment-relatedletters—curriculumvitaeandletterofapplication27/491.5WritingTaskThereareseveralstandardCVformats.Themostpopularformatusuallycontainsthefollowingcomponents:
●BasicPersonalInformation●JobObjective●Education●WorkExperience●SocialPractice/ExtracurricularActivities(necessaryforgraduateswithoutworkexperienceonly)●Activities/Honors/SpecialSkills●HobbiesandInterests(optional)●References28/49
KeytoaSuccessfulCV
Whetheryouarearecentgraduateorhavemanyyearsofworkexperience,yourCVcanbethedoorwaytoamorefulfillingcareer.WhenarecruiterlooksatyourCVanddecideswhethertoinviteyouforaninterview,the"firstappearances"ruleapplies.Youonlyhaveafewsecondstomakeagoodimpressionandsetyourselfapartfromothercandidates.FollowingtheguidelineswillmakeiteasiertowriteyourCVandhelpyoutosucceedingaininganinterview.
29/49
•Onetotwopages,nevergobeyondtwopages.Useaneasytoreadfont,10-12-fontsize.UseafontsuchasTimesNewRoman.Havealotofwhitespaceonyourresume,makeiteasytoread.Usesomegraphicsthatareeasytoread,suchasbold,capitalletters,underline,italics,orboxes,etc.Yourresumeshouldhavevisualimpact!•Listaccomplishmentsandskills.Leadwithyourstrongeststatementofyourskillsandqualifications.Useaheavybond,qualitypaper.Correctalltypographical,grammaticalandspellingerrors.•Beneat,organizedandprofessional.•Usealaserprinter.30/49
ObjectiveEntry-levelstaffaccountingpositionwithapublicaccountingfirmEducationSeptember,-presentPursuinga4-yearbachelorofbusinessadministrationdegree(majorinaccounting)fromLondonMetropolitanUniversityWillgraduateJuneHavefinanced100%ofallcollegeexpensesthroughsavings,work,andstudentloansPlantositfortheCPAexaminMayExperienceSummerAccountingIntern:Coopers&Lybrand,LondonAssistedinpreparingcorporateincometaxreturnsAttendedmeetingswithclientsConductedresearchincorporatetaxlibraryandwroteresearchreportsKeySkillsProficientinWord,PageMaker,Excel,PowerPointSkilledinACCPACPlus,MAS90,andSolomonIVaccountingsoftwareBilingual:English/FrenchHobbiesandInterestsTravel,photographing,swimmingCURRICULUMVITAE
Name:ChristopherPhillipsNationality:EnglishAddress:28RoyalPark,MuswellHillLondonN102JPPhone:02089900655Email:christopherphillips@londonmet.ac.ukSampleCV31/49●confirmthatyouwishtoapplyandsaywhereyoulearnedaboutthejob;●saywhyyouareinterestedinthepositionandrelateyourintereststothoseofthecompany;●showthatyoucancontributetothejobbyhighlightingyourmostrelevantskillsandexperience;●indicateyourwilinesstoattendaninterview.Effectiveapplicationlettersexplainthereasonsforyourinterestinthespecificorganizationandidentifyyourmostrelevantskillsorexperiences.Theyshouldexpressahighlevelofinterestandknowledgeabouttheposition.Theynormallycontainfourpartsinwhichyoushould:32/49SampleLetterofApplication33/49DearSir/Madam,IreadwithinterestyouradvertisementinTheSundayTimes,15May,forsenioraccountmanagers.IwouldliketobeconsideredforoneofthesepositionsandIhaveenclosedabriefCVforyourreview.IbelievethatIhavealloftheattributesdemandedforapositionofthiscaliber,forexample:theabilitytotakeacomplexandintangible“product”andcommunicatethebenefitssimplyandconcisely;theabilitytomaintainoutstandingclientrelationships,andabeliefinpartnershipselling;atrackrecordofsuccessinsalesandmarketingtomajorEuropeanandUKcorporations,withprimarycontactatFinanceDirectororTreasurylevel;anentrepreneurialapproachtowardssecuringnewbusiness.Althoughmuchofmysalesandmarketingexperiencecomesfromthefinancialservicesindustry,IwashighlysuccessfulintheITsectorwithABCDEComputerSystems,Plc.Thankyouverymuch.Ilookforwardtohearingfromyousoon.Sincerelyyours,(Signature)Enc.:CVSampleLetterofApplication34/49
WritingPracticeReadthefollowingjobadvertisementscarefullyandthenpreparetheCVandletterofapplicationthatyouwouldsendtothecompany.Youmaymakeupyourqualificationsandexperiencesyouthinkrelevanttotherequirements.
JuniorSalesManagerExpandingpharmaceuticalexportfirmseeksyoungjuniorsalesmanagers.Excellentprospectsforwell-educatedpersonswithambitionanddrive.Interestingandvariedworkincludingtravel.ApplyinwritingtoPersonnelManagerofPharmexLtd,
P.O.Box222,HarlowNewTown,Essex.JobAdvertisement(1)35/49
EuropeanElectronicConsumer&OfficeEquipmentCompanyWe,amultinationalorganizationwidelyrecognizedintheworldcommunityengagedinawiderangeofelectricalandofficeequipment,arelookingforhighcaliber,younganddynamicpersonneltofillthefollowingvacancies:
1.Position:MaterialPurchasingManager
Experienceinmarketingwouldbeanadvantage.
Goodcommunicationskillsandexcellentcustomerskillsisamust.2.Position:SeniorSalesManager
HigherCer./DiplomainInternationalTradeorrelevantdiscipline.
Min6yearsexperienceinsalesormarketing.
Atleasttwoforeignlanguagesareessential.3.Position:SecretarytoBoardofDirectors
GoodcommandofSpokenEnglishandFrench.
Shorthand,operatingPCandtypingisrequired.
Atleast3yearsexperiencerelatedtothemanagementfield.Weofferexcellentpayandprospects,with5weeks’holidayayearpluspublicholidays,acompanycar,andacompanypensionscheme.Ifyouareinterestedinoneoftheabovepositionsandwouldliketojoinus,pleasesendinyourCVwithaletterofapplicationtothePersonnelManager,Box43257,DailyNews,KemsworthStreet,London.JobAdvertisement(2)36/491.8Follow-upPractice
Yes,let’sdoit!Wewillpracticewhatwehavelearntinthisunit.37/49
1)
A:What’syoureducationalbackground?B:________________________________________________________2)A:Whatqualificationshaveyougot?B:________________________________________________________3)A:Whatdoyouexactlydoatthatcompany?B:________________________________________________________4)A:_______________________________________________________B:Ienjoydoingsomethingmorechallenging.5)A:MayIknowwhyyouareinterestedinworkingforourcompany?B:_______________________________________________________6)A:Whatqualificationsdoyouhavethatmakeyouagoodcandidateforthisjob?B:_______________________________________________________7)A:I’dliketoknowwhatyouconsideryourstrengthsandyourweaknesses.B:_______________________________________________________8)A:_______________________________________________________B:IsupposeI’mquiteoutgoing,hardworkingandeasy-going.9)A:Wouldyoumindtellingmewhatsortofqualitiesyou’dlookforinyoursalesmenifyouwereinmyshoes?B:________________________________________________________10)A:________________________________________________________B:I’vegotacertificateCollegeEnglishBandSix.1.8.1
Writedownwhatyouwouldsaytoeachofthefollowingquestionsoranswersandthenpracticethedialogueswithyourpartner.38/49Interviewer’squestions1.______________________________________2.______________________________________3.______________________________________4.______________________________________5.______________________________________6.______________________________________7.______________________________________8.______________________________________
Yourquestions
1.____________________________________2.____________________________________3.____________________________________4.____________________________________5.____________________________________6.____________________________________7.____________________________________8._____________________________________1.8.2Thinkof8questionsyoumightbeaskedand8questionsyoumightaskduringthejobinterview.Writetheminthespaceprovided.Thenaskandanswerquestionswithapartner.Afteryouhavefinished,changetheroles.39/49
TYPICALINTERVIEWQUESTIONS
Studyandpracticeyouranswerswithyourpartners.
•Whataretheresponsibilitiesofyourcurrentorpreviousposition?•Whatdoyouknowaboutthis
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