国家开放大学本科《管理英语4》一平台机考真题及答案(第九套)

国家开放大学本科《管理英语4》一平台机考真题及答案第九套说明：整理于2024年7月30日；适用于国家开放大学本科学员一平台期末机考考试；前5个题相同则整套相同。第一部分、试题原题第一大题、交际用语(单选题)本大题共包含5小题，每小题2分，共计10分。阅读对话，从A、B、C三个选项中选择一个能填入空白处的最佳选项。1.―Couldyougiveusaspeechonmanagementfunctionssomedaythisweek?―___________________.A.That’sagoodideaB.No,IalreadyhaveplansC.I’dloveto,butI’mbusythisweek2.―Youhavetobelieveinyourself.Nooneelsewill,ifyoudon’t.―______.Confidenceisreallyimportant.A.I’snotmycupofteaB.Idon’tthinksoC.Icouldn’tagreemore3.―DoyoumindifIusevoucherstospendinarestaurant?―___________________.A.Yes,pleaseB.Notatall.GoaheadC.No,thankyou4.―Sorryforbeinglate.Ishouldhavecalledyouearlier.―________.I’vejustarrived.A.That’snotroubleB.YouarewelcomeC.That’sallright5.―Iwantedtotalktoyouabouthowtomotivateourstaffinthebusinessintelligenceteam.―___________________.A.ThanksforyourcomplimentB.That’swhyweneedtoencouragethemC.That’salsowhatIamconcernedabout第二大题、词汇与结构(单选题)本大题共包含15小题，每小题2分，共计30分。阅读句子，从A、B、C三个选项中选择一个能填入空白处的最佳选项。1.Ithinktheprimary_________factoristhere’sbeensomuchabsencelately.A.contributingB.developingC.increasing2.―Ifthereisfrictionbetweenteammembers,examinetheworkprocessestheymutuallyown.―Whichofthefollowingwordscanreplacetheaboveunderlinedword?A.currentlyB.jointlyC.simply3.Menandwomenintheteamareinterestedindifferentthings,weshouldavoid_________themsomethingtheydon’twant.A.giveB.givingC.Beingableto4.Untilastrategicplanis_________.ithasnorealvalue.A.putintoeffectB.putintouseC.putintoproduction5.Allofthetablesandchairs_________away.A.hadstoredB.hadbeenstoredC.stored6.ThedemandsandrequirementsplacedontheCEOofSonyaredifferentfrom_________onthemanagerofyourlocalWendy’srestaurant.A.theseB.thoseC.which7.Learningnewthingshasalwaysbeenagreat_________forme.A.motivatorB.movementC.motor8.Please_________yourhandifyouhaveanyquestionatall.A.raiseB.riseC.arise9.Tobe_________,aperformanceappraisalneedstohaveasetofagreedcriteriathatwillbethebasisoffeedbackaswellasofsettingfuturegoals.A.effectivelyB.effectiveC.effect10.Thescientistsarestill_________inventingnewmethodsofreachingouterspace.A.workingwithB.workingonC.workingfor11.Whatcanwe_________him?A.expectinB.expectfromC.expecton12.Sometimes,membersofteams_________obstaclesbyfocusingonsolelytheirownpursuitsandgoals.A.createB.createsC.creating13.Ithinkabigpartofitis_________weknowhowtohavefunonthejob.A.thatB.whichC.why14.It’saboutasuccessfulbusinessman’smanagementexperience,_________?A.isthatB.isitC.isn’tit15._________onthehilltop,youcouldenjoythesceneryofthecitybathedinthesun.A.StandingB.StandC.Stood第三大题、阅读理解(单选题)(本大题共包含5小题，每小题4分，共计20分。阅读短文，从A、B、C三个选项中选择一个正确答案。)1.WorkingforGoogleisadreamofmany,notjustbecauseofwhatthiscompanyhasachievedinthelast15years,butbecauseofitsenviableworkculture.Withabout37,000employeesin40countries,youmightwonderhowGooglemaintainsamotivatingworkexperiencethroughoutitsentirecompany.WorkingforGooglecomeswithperksthatmostotherorganizationscan’tprovide-bowlingalleys,freehaircuts,gymmemberships,andshuttlestoandfromwork.Thecompany’ssecrettosuccessisputtingthesameamountoftimeandeffortintokeepingemployeeshappyasitdoesintoinnovatingproducts.Backwhenthecompanywasjustastart-up,co-foundersLarryPageandSergeyBrinhadthegoalofmakingGoogleaplacethemosttalentedpeoplewantedtoworkat.Theirideawassimple:creatingaworkculturethatkeepsemployeeshappywillmotivatethemtodotheirbestandwillkeepthemloyaltothecompany.“It’slessabouttheaspirationtobeNo.1intheworld,andmorethatwewantouremployeesandfutureonestoloveithere,becausethat’swhat’sgoingtomakeussuccessful,”saidKarenMay,theVicePresidentofpeopledevelopmentatGoogle.Googlealsomakesitsemployeeswanttoworkbecausemanagersprovidetasksthatareinspiringandchallenging.EveryemployeeatGooglehastheopportunitytospend20%ofhisorherworkingtimeonaprojecttheychoose.Thisfreedomtakesemployeesoutoftheirroutineandawayfromthemundanetasksthatoftenmakeworkersfeeluninspiredabouttheirjobs.Lastly,Googleshowseachemployeejusthowimportantheorsheistothecompany.Eachemployee,regardlessofherspotonthetotempole,hasaninfluenceonhowGoogleperforms.“Ifyouvaluepeople,andcareaboutthemaswholepeople,onethingyoudoisgivingthemavoice,andyoureallylisten,”Maysaid.GoogledoesjustthatbyhostingemployeeforumseveryFriday,wheretheydiscussthe20most-askedquestions.Employeeshaveaccesstoallcompanyinformation,addingasenseoftrust,andemployeesandleadersworktogethertosolveproblems.特别提醒：本题共5个小题，需要拉动答题框右边的滚动条使5个试题显示出来做答！！[单选题]◆HowwouldyoudescribeGoogle?A.Medium-sizedinternationalcompany.B.Largeglobalenterprises.C.LargeChinesecompany.[单选题]◆WhichofthefollowingbelongstothemethodsthatGooglemotivatesitsemployees?A.Providinghaircutsatadiscountedprice.B.Shuttlingthefoundersbetweenhomeandoffice.C.Offeringentertainingequipmentintheworkplace.[单选题]◆WhofoundedGoogle?A.LarryPageandSergeyBrin.B.KarenMayandLarryPage.C.SergeyBrinandKarenMay.[单选题]◆Whatcanwelearnfromthispassage?A.Googleemployeesdon’twanttoworkbecausethetasksareboring.B.Googleemployeeshavenochancetoworkontheprojecttheychoose.C.Googleemployeeshavethechancetogetawayfrommundaneerrands.[单选题]◆WhatisGoogle’ssecrettosuccess?A.Innovatinghi-techproducts.B.Payinghighsalariestotheemployeesandpracticingstrictmanagement.C.Valuingthehappinessofitsemployeesaswellasinnovatinggoodproducts第四大题、阅读理解(判断题)(本大题共包含5小题，每小题4分，共计20分。阅读短文，判断句子正误，正确选“T”,错误选“F”。)1.CommunicationFailureThemeaningof“communication”goesalotdeeperthanpeopleoftenthink.Communicationisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingreceptionofthesemessages.Afailureatanypointinthischaincanresultinineffectivecommunication.Ineffectivecommunicationcanbedisastrous.ThereisafamousstoryofaBritishArmyCommanderwhosentthemessage“Sendreinforcements,we’regoingtoadvance.”backtohisCommandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedtheCommandCenter,ithad“mutated”tobecome--“Sendthreeandfour-pence,we’regoingtoadance.”Thereinforcementsneverarrived.Youcandemonstratethissameprinciple,albeitonalessdramaticscale,bytryingtoplayChineseWhisperswithmorethan20people.Itishighlyunlikelythesamemessageyoustartedwithwillbetheoneyouendwith.Inabusiness,therearethreemaintypesofcommunicationfailure.Eachhasitsownindicativesigns.•Thefirsttypeisknownasallocativefailure.Thisoccurswhenafirmisnotgatheringenoughintelligenceaboutitsmarketor(mostoften),theinformationisnotreachingtherightpoints.Thefirmwillnotbeallocatingresourcesinstepwiththeshiftsindemand.Ifdemandisrisingbutthefirmissufferingfromallocativecommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.Iftheinversehappens,therewillbeasurplusofstocksandoverstaffing.•Thesecondtypeisexecutivefailure,wherecommunicationtotriggerspecificevents/actionsiseitherlate,lackingorinerror.Thesymptomsofthisareagenerallossofdirectioninthecompanyordepartments,alossofco-ordinationandanincreaseincomplaintsfromcustomersasthingshappenlateornotatall.•Thefinaltypeishumanfailure.Thisoccurswhenthegeneralcultureofabusinessortherelationshipsbetweenparticularindividualsordepartmentsdonotfostereffectivecommunication.Thisleadstoalienatedstaff,anincreaseinstaffturnover,anincreaseinabsenteeismandgeneralfrustrationamongstaff.Creativity,especiallythatwhichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.特别提醒：本题共5个小题，需要拉动答题框右边的滚动条使5个试题显示出来做答！！[判断题]◆Communicationchaindoesnotinvolveconfirmationofreceivingmessages.[判断题]◆Ifdemandisdecreasing,allocativecommunicationfailurewillresultinoverstockingandunderstaffing.[判断题]◆Increasingcustomercomplaintsisoneofthesymptomsofexecutivefailure.[判断题]◆Humanfailurehappenswhentwodepartmentsdonotcommunicateeffectively.[判断题]◆Thecommunicationchainiscompletelydifferentindailylifeasinabusiness.第五大题、写作(问答题)(写作题大题共计20分。根据要求，完成一篇作文。)1.Writeapassageofatleast100wordsaccordingtothetitleandthefollowingrequirements.题目：HowtoCommunicateEffectively主要内容：(1)Theimportanceofeffectivecommunication.(2)Howtocommunicatewithpeopleeffectively.第二部分、试题及答案第一大题、交际用语(单选题)本大题共包含5小题，每小题2分，共计10分。阅读对话，从A、B、C三个选项中选择一个能填入空白处的最佳选项。1.―Couldyougiveusaspeechonmanagementfunctionssomedaythisweek?(红色字体为本题正确答案选项)―___________________.A.That’sagoodideaB.No,IalreadyhaveplansC.I’dloveto,butI’mbusythisweek2.―Youhavetobelieveinyourself.Nooneelsewill,ifyoudon’t.(红色字体为本题正确答案选项)―______.Confidenceisreallyimportant.A.I’snotmycupofteaB.Idon’tthinksoC.Icouldn’tagreemore3.―DoyoumindifIusevoucherstospendinarestaurant?(红色字体为本题正确答案选项)―___________________.A.Yes,pleaseB.Notatall.GoaheadC.No,thankyou4.―Sorryforbeinglate.Ishouldhavecalledyouearlier.(红色字体为本题正确答案选项)―________.I’vejustarrived.A.That’snotroubleB.YouarewelcomeC.That’sallright5.―Iwantedtotalktoyouabouthowtomotivateourstaffinthebusinessintelligenceteam.(红色字体为本题正确答案选项)―___________________.A.ThanksforyourcomplimentB.That’swhyweneedtoencouragethemC.That’salsowhatIamconcernedabout第二大题、词汇与结构(单选题)本大题共包含15小题，每小题2分，共计30分。阅读句子，从A、B、C三个选项中选择一个能填入空白处的最佳选项。1.Ithinktheprimary_________factoristhere’sbeensomuchabsencelately.(红色字体为本题正确答案选项)A.contributingB.developingC.increasing2.―Ifthereisfrictionbetweenteammembers,examinetheworkprocessestheymutuallyown.(红色字体为本题正确答案选项)―Whichofthefollowingwordscanreplacetheaboveunderlinedword?A.currentlyB.jointlyC.simply3.Menandwomenintheteamareinterestedindifferentthings,weshouldavoid_________themsomethingtheydon’twant.(红色字体为本题正确答案选项)A.giveB.givingC.Beingableto4.Untilastrategicplanis_________.ithasnorealvalue.(红色字体为本题正确答案选项)A.putintoeffectB.putintouseC.putintoproduction5.Allofthetablesandchairs_________away.(红色字体为本题正确答案选项)A.hadstoredB.hadbeenstoredC.stored6.ThedemandsandrequirementsplacedontheCEOofSonyaredifferentfrom_________onthemanagerofyourlocalWendy’srestaurant.(红色字体为本题正确答案选项)A.theseB.thoseC.which7.Learningnewthingshasalwaysbeenagreat_________forme.(红色字体为本题正确答案选项)A.motivatorB.movementC.motor8.Please_________yourhandifyouhaveanyquestionatall.(红色字体为本题正确答案选项)A.raiseB.riseC.arise9.Tobe_________,aperformanceappraisalneedstohaveasetofagreedcriteriathatwillbethebasisoffeedbackaswellasofsettingfuturegoals.(红色字体为本题正确答案选项)A.effectivelyB.effectiveC.effect10.Thescientistsarestill_________inventingnewmethodsofreachingouterspace.(红色字体为本题正确答案选项)A.workingwithB.workingonC.workingfor11.Whatcanwe_________him?(红色字体为本题正确答案选项)A.expectinB.expectfromC.expecton12.Sometimes,membersofteams_________obstaclesbyfocusingonsolelytheirownpursuitsandgoals.(红色字体为本题正确答案选项)A.createB.createsC.creating13.Ithinkabigpartofitis_________weknowhowtohavefunonthejob.(红色字体为本题正确答案选项)A.thatB.whichC.why14.It’saboutasuccessfulbusinessman’smanagementexperience,_________?(红色字体为本题正确答案选项)A.isthatB.isitC.isn’tit15._________onthehilltop,youcouldenjoythesceneryofthecitybathedinthesun.(红色字体为本题正确答案选项)A.StandingB.StandC.Stood第三大题、阅读理解(单选题)(本大题共包含5小题，每小题4分，共计20分。阅读短文，从A、B、C三个选项中选择一个正确答案。)1.WorkingforGoogleisadreamofmany,notjustbecauseofwhatthiscompanyhasachievedinthelast15years,butbecauseofitsenviableworkculture.Withabout37,000employeesin40countries,youmightwonderhowGooglemaintainsamotivatingworkexperiencethroughoutitsentirecompany.WorkingforGooglecomeswithperksthatmostotherorganizationscan’tprovide-bowlingalleys,freehaircuts,gymmemberships,andshuttlestoandfromwork.Thecompany’ssecrettosuccessisputtingthesameamountoftimeandeffortintokeepingemployeeshappyasitdoesintoinnovatingproducts.Backwhenthecompanywasjustastart-up,co-foundersLarryPageandSergeyBrinhadthegoalofmakingGoogleaplacethemosttalentedpeoplewantedtoworkat.Theirideawassimple:creatingaworkculturethatkeepsemployeeshappywillmotivatethemtodotheirbestandwillkeepthemloyaltothecompany.“It’slessabouttheaspirationtobeNo.1intheworld,andmorethatwewantouremployeesandfutureonestoloveithere,becausethat’swhat’sgoingtomakeussuccessful,”saidKarenMay,theVicePresidentofpeopledevelopmentatGoogle.Googlealsomakesitsemployeeswanttoworkbecausemanagersprovidetasksthatareinspiringandchallenging.EveryemployeeatGooglehastheopportunitytospend20%ofhisorherworkingtimeonaprojecttheychoose.Thisfreedomtakesemployeesoutoftheirroutineandawayfromthemundanetasksthatoftenmakeworkersfeeluninspiredabouttheirjobs.Lastly,Googleshowseachemployeejusthowimportantheorsheistothecompany.Eachemployee,regardlessofherspotonthetotempole,hasaninfluenceonhowGoogleperforms.“Ifyouvaluepeople,andcareaboutthemaswholepeople,onethingyoudoisgivingthemavoice,andyoureallylisten,”Maysaid.GoogledoesjustthatbyhostingemployeeforumseveryFriday,wheretheydiscussthe20most-askedquestions.Employeeshaveaccesstoallcompanyinformation,addingasenseoftrust,andemployeesandleadersworktogethertosolveproblems.特别提醒：本题共5个小题，需要拉动答题框右边的滚动条使5个试题显示出来做答！！[单选题]◆HowwouldyoudescribeGoogle?(红色字体为本题正确答案选项)A.Medium-sizedinternationalcompany.B.Largeglobalenterprises.C.LargeChinesecompany.[单选题]◆WhichofthefollowingbelongstothemethodsthatGooglemotivatesitsemployees?(红色字体为本题正确答案选项)A.Providinghaircutsatadiscountedprice.B.Shuttlingthefoundersbetweenhomeandoffice.C.Offeringentertainingequipmentintheworkplace.[单选题]◆WhofoundedGoogle?(红色字体为本题正确答案选项)A.LarryPageandSergeyBrin.B.KarenMayandLarryPage.C.SergeyBrinandKarenMay.[单选题]◆Whatcanwelearnfromthispassage?(红色字体为本题正确答案选项)A.Googleemployeesdon’twanttoworkbecausethetasksareboring.B.Googleemployeeshavenochancetoworkontheprojecttheychoose.C.Googleemployeeshavethechancetogetawayfrommundaneerrands.[单选题]◆WhatisGoogle’ssecrettosuccess?(红色字体为本题正确答案选项)A.Innovatinghi-techproducts.B.Payinghighsalariestotheemployeesandpracticingstrictmanagement.C.Valuingthehappinessofitsemployeesaswellasinnovatinggoodproducts第四大题、阅读理解(判断题)(本大题共包含5小题，每小题4分，共计20分。阅读短文，判断句子正误，正确选“T”,错误选“F”。)1.CommunicationFailureThemeaningof“communication”goesalotdeeperthanpeopleoftenthink.Communicationisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingreceptionofthesemessages.Afailureatanypointinthischaincanresultinineffectivecommunication.Ineffectivecommunicationcanbedisastrous.ThereisafamousstoryofaBritishArmyCommanderwhosentthemessage“Sendreinforcements,we’regoingtoadvance.”backtohisCommandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedtheCommandCenter,ithad“mutated”tobecome--“Sendthreeandfour-pence,we’regoingtoadance.”Thereinforcementsneverarrived.Youcandemonstratethissameprinciple,albeitonalessdramaticscale,bytryingtoplayChineseWhisperswithmorethan20people.Itishighlyunlikelythesamemessageyoustartedwithwillbetheoneyouendwith.Inabusiness,therearethreemaintypesofcommunicationfailure.Eachhasitsownindicativesigns.•Thefirsttypeisknownasallocativefailure.Thisoccurswhenafirmisnotgatheringenoughintelligenceaboutitsmarketor(mostoften),theinformationisnotreachingtherightpoints.Thefirmwillnotbeallocatingresourcesinstepwiththeshiftsindemand.Ifdemandisrisingbutthefirmissufferingfromallocativecommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.Iftheinversehappens,therewillbeasurplusofstocksandoverstaffing.•Thesecondtypeisexecutivefailure,wherecommunicationtotriggerspecificevents/actionsiseitherlate,lackingorinerror.Thesymptomsofthisareagenerallossofdirectioninthecompanyordepartments,alossofco-ordinationandanincreaseincomplaintsfromcustomersasthingshappenlateornotatall.•Thefinaltypeishumanfailure.Thisoccurswhenthegeneralcultureofabusinessortherelationshipsbetweenparticularindividualsordepartmentsdonotfostereffectivecommunication.Thisleadstoalienatedstaff,anincreaseinstaffturnover,anincreaseinabsenteeismandgeneralfrustrationamongstaff.Creativity,especiallythatwhichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.特别提醒：本题共5个小题，需要拉动答题框右边的滚动条使5个试题显示出来做答！！[判断题]◆Communicationchaindoesnotinvolveconfirmationofreceivingmessages.(红色字体为本题正确答案选项)[答案]F[判断题]◆Ifdemandisdecreasing,allocativecommunicationfailurewillresultinoverstockingandunderstaffing.(红色字体为本题正确答案选项)[答案]T[判断题]◆Increasingcustomercomplaintsisoneofthesymptomsofexecutivefailure.(红色字体为本题正确答案选项)[答案]T[判断题]◆Humanfailurehappenswhentwodepartmentsdonotcommunicateeffectively.(红色字体为本题正确答案选项)[答案]T[判断题]◆Thecommunicationchainiscompletelydifferentindailylifeasinabusiness.(红色字体为本题正确答案选项)[答案]F第五大题、写作(问答题)(写作题大题共计20分。根据要求，完成一篇作文。)1.Writeapassageofatleast100wordsaccordingtothetitleandthefollowingrequirements.题目：HowtoCommunicateEffectively主要内容：(1)Theimportanceofeffectivecommunication.(2)Howtocommunicatewithpeopleeffectively.标准答案一:HowtoCommunicateEffectivelyCommunicationplaysasignificantroleinourdailylife,especiallyinmodernsociety.Sincewegetalongwithotherpeopleineveryfield,wemustlearnhowtocommunicatewithpeopleeffectively.Effectivecommunicationshouldbeplannedcarefully.First,speakslowlyandbrieflyinordertomakeourselvesunderstoodcompletely.Second,expressourselvesinall