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INDUSTRIES
&
MARKETSSoftware
as
a
Service:
marketdata
&
analysisMarket
InsightsreportOctober2023MARKET
INSIGHTSThis
report
is
part
ofour
Market
Insights
productGainabetterunderstandingofmarketsacross190+
geographicalentities
–
onaglobal,
regional,country,
and/orstatelevel.
Accessourdatavia
webinterface,download(XLS,
PDF,PPT),or
reports.Benefitfromour48-hourcustomerservice
guarantee.•
10
sectors:
advertising&media,consumers,countries,digital
sector,finance,health,
industrialsector,mobility,andtechnology•
1,000+
markets,
e.g.,
FinTech,Food,or
Robotics•
KPIs,
e.g.,
revenue,marketshares,prices,andvolume•
Features:Compare
countries®ions,
change
currencies,
selectvisualizations,
and/or
customize
downloads•
Usecases:
sales
planning,
investment
decision
support,resourceallocation,andportfolio
management10sectors190+geographicalentities1,000+markets400+reportsFind
out
more
on:https://www.Goto
Market
Insightscom/outlook/2MARKET
INSIGHTSMarket
Insights
–
market
data,forecasts,
and
qualitative
insightsThe
Software
as
aServicemarketispart
of
the
PublicCloud
market.10sectors190+geographicalentities1,000+markets400+reportsGoto
Public
CloudFind
out
more
on:PublicCloudmarket3Table
of
ContentsOverviewAppendixSummary678Product
OverviewAuthor1819MarketDefinitionKeyTakeawaysMarket
NumbersRevenue101316AverageSpendper
EmployeeBrandshare4CHAPTER
1OverviewThe
Software
as
a
Service
(SaaS)
market
is
a
dynamic
arena
with
compellingtrends
driving
its
quantitative
developmentOverview:
SummarySummaryBusinesses
worldwide
increasingly
opt
forSaaSsolutionsdueto
theirscalability,accessibility,
andcost-effectiveness.
SaaSoffers
aconvenient
way
to
accesssoftware
applications,eliminating
theneed
forcomplex
installationsandmaintenance.
Thiscustomer
preference
forsimplicity
andflexibility
isadrivingforce
behindtheglobal
SaaS
market.Local
factorscontinue
to
influenceSaaSadoption.
Government
regulations,
datasovereignty
concerns,
and
economic
conditionsallplayarole.
Forexample,
someAsiancountries
prefer
SaaSsolutions
hosted
within
theirborders
toaddressdatasovereignty
issues.
Economic
conditions
inemerging
markets
alsoaffectSaaSadoption
rates,with
cost-effective
solutions
gaining
prominence.While
theSaaSmarket
isindeed
aglobal
phenomenon,
trendsare
uniquelyshapedbyregional
dynamics.IntheUnitedStates,aremarkable
trend
isthesurge
inSaaSsolutions
forindustrieslikehealthcare
andfinance.Theincreasingadoption
ofelectronic
healthrecords
and
digitalfinancialservices
necessitatesrobust
and
compliant
SaaSplatforms.Insummary,
thequantitativedevelopment
of
theglobal
SaaSmarket
isdriven
bytheuniversal
preference
foraccessible,
scalable,
and
cost-effective
softwaresolutions.
Whiletrendsmay
vary
byregion,
suchasindustry-specific
SaaSadoption
intheUnited
Statesandprivacy-conscious
choices
inEurope,
theglobalSaaSmarket
continuestothrive,adapting
to
diverse
customer
needs
and
localcircumstances.Incontrast,European
markets
are
embracing
SaaSsolutionsthatprioritize
dataprivacy
and
compliance
with
regulations
liketheGeneral
DataProtectionRegulation
(GDPR).
Thistrend
caterstothe
demand
forsecure
andprivacy-conscious
SaaSservices.6Sources:Market
Insights
2023Software
as
a
Service
is
an
important
part
of
the
Public
Cloud
marketOverview:
Market
DefinitionMarket
definitionDefinition:average
spendperemployee,
and
key
player
market
sharesas
key
performanceindicators.
Onlyrevenues
thataregenerated
byprimary
vendors
atthemanufacturerprice
level
either
directly
or
throughdistribution
channels(excluding
value-added
tax)
are
included,andrevenues
generated
byresellers
areexcluded.
Revenues
are
generated
through
bothonlineandofflinesaleschannelsandincludespending
by
consumers
(B2C),enterprises
(B2B)
as
well
asgovernments
(B2G).
Detailed
definitionsof
each
market
canbefoundon
therespective
pagewhere
the
market
data
isdisplayed.Software
asaService
(SaaS)refers
to
thetypeof
publiccloudservice
thatdeliverssoftware
applicationsover
theinternet
on
asubscriptionbasis.
Users
canaccessandusethesoftware
throughweb
browsers
without
havingtoinstallormaintainitlocally.
SaaSeliminates
theneed
forpurchasing,installing,and
updatingsoftware,
thusoffering
convenience
andautomaticupdateswhile
allowing
userstofocuson
usingthesoftware
tomeet
theirrequirements.
TheSaaSmarketincludesthe
companies
thatprovide
these
typesofcloud-based
softwareresources
andservices
toindividuals,businesses,
and
organizations.
Atypicalexample
of
thistypeof
service
is
Microsoft
Office365,
aSaaSsuiteof
applications(e.g.,Word,
Excel,andPowerPoint)
availableforpurchasebysubscription
andaccessible
viaaweb
browser.Key
players
inthe
SaaSmarket
includecompanies
suchasMicrosoft
(Office365),Salesforce
(Customer
360),
Oracle
(Cloudapplications),and
IBM
(Cloud).Formore
information
on
the
datadisplayed,usetheinfobuttonrightnexttotheboxes.AdditionalInformation:TheSoftware
asaService
(SaaS)market
comprises
revenue,
revenue
change,7Sources:Market
Insights
2023Software
as
a
Service
accounted
for
45.8%
of
the
Public
Cloud
market
revenuein
2022Overview:
Key
Takeaways
and
inscope
/outof
scopeKeyTakeawaysInscopeOutof
scopeRevenue
intheSoftware
asaService
market
isprojected
to
reach
US$258.60bn
in2023.Thismarket
includes:Thismarket
excludes:Revenue
isexpected
toshow
anannualgrowth
rate(CAGR2023-2028)
of
7.69%,resultinginamarket
volume
of
US$374.50bn
by2028.•Enterprise
software,
suchas
SAPERP,Oracle
ERPCloud,SalesforceCRM,andMicrosoft
Dynamics365•Systeminfrastructure
software,suchasMicrosoft
Windows
OperatingSystemand
LinuxOperating
SystemTheaverage
spend
peremployee
intheSoftware
asaService
market
isprojectedtoreach
US$74.29
in2023.•Productivitysoftware,
suchasMicrosoft
365,
Workspace,andAdobeCreative
Cloud•On-premises
software,
suchason-premises
versions
of
Microsoft
Office,SAPERP,andOracle
DatabaseInglobalcomparison,
most
revenue
will
begenerated
intheUnitedStates(US$141,400.00m
in2023).•Business-Process-as-a-Service(BPaaS),suchas
payroll
managementandaccountingsolutionsviaADPWorkforce
Now,
IntuitQuickBooksOnline,Workday,
and
Oracle
NetSuite8Sources:Market
Insights
2023CHAPTER
2Market
NumbersSoftware
as
a
Service
revenues
are
estimated
to
increase
at
a
CAGR(1)
of
16.1%from
2016
to
2028Market
Size:
GlobalRevenue
forecast
inbillionUS$374.49349.99326.58304.40282.16+16.1%(1)258.63220.30189.81157.842020132.732019111.90201886.96201762.6920162021202220232024202520262027202810
Notes:Sources:(1)
CAGR:
Compound
Annual
GrowthRateMarket
Insights
2023With
revenue
of
US$
133.7
billion,
Americas
is
the
biggest
market
amongselected
regions
in
2022Market
Size:
Regional
Comparison
(1/2)Revenue
forecast
inbillionUS$+7.3%(1)203.82+10.7%(1)95.08133.66+14.6%(1)64.6351.62+8.4%(1)+10.8%(1)28.527.561.843.4020284.66202220282022202220282022202820222028EuropeAfricaAmericasAsiaAustralia&Oceania11
Notes:Sources:(1)
CAGR:
Compound
Annual
GrowthRateMarket
Insights
2023With
revenue
of
US$
123.8
billion,
the
United
States
is
the
biggestmarketamong
selected
countries
in
2022Market
Size:
Regional
Comparison
(2/2)Revenue
forecast
inbillionUS$+7.0%(1)185.97123.75+18.6%(1)+10.8%(1)19.56+10.7%(1)19.27+12.2%(1)31.1611.17202210.60202212.73202810.4820226.39202820222028202820222028ChinaUnited
StatesGermanyJapanUnited
Kingdom12
Notes:Sources:(1)
CAGR:
Compound
Annual
GrowthRateMarket
Insights
2023Software
as
a
Service
average
spend
per
employee
are
estimated
to
increasefrom
2016
to
2028Market
Size:
GlobalAveragespend
peremployeeforecast
inthousandUS$0.100.100.100.090.090.090.080.070.060.050.040.030.020.010.000.080.070.060.060.050.040.030.030.02201620172018201920202021202220232024202520262027202813Sources:Market
Insights
2023Americas
has
the
biggest
market
in
Software
as
a
Serviceaverage
spend
peremployee
in
2028Market
Size:
Regional
Comparison
(1/2)Averagespend
peremployeeforecast
inthousandUS$0.390.360.400.350.300.250.200.150.100.050.000.370.340.360.340.320.300.270.320.300.270.240.280.240.230.210.220.210.200.190.170.130.170.160.150.110.160.130.120.090.110.090.060.030.000.000.090.070.060.040.000.030.030.020.020.020.020.010.010.010.010.010.0120250.0120260.0120270.0120280.000.0020180.0020190.0020200.000.002022EuropeAustralia&Oceania0.000.002024Americas2016201720212023AfricaAsia14Sources:Market
Insights
2023With
average
spend
per
employee
of
US$
0.7tn,
the
United
States
is
the
biggestmarket
among
selected
countries
in
2022Market
Size:
Regional
Comparison
(2/2)Averagespend
peremployeeforecast
inthousandUS$1.091.11.00.90.80.70.60.50.40.30.20.10.01.040.990.460.940.890.840.740.300.630.270.540.210.540.460.500.470.190.420.400.160.380.440.340.410.160.330.370.140.340.130.250.300.120.190.240.090.170.220.100.0120210.09
0.120.080.000.180.090.012020China0.050.140.070.010.120.030.0020160.040.060.0420280.030.0320260.0320270.020.0220240.012022Germany0.002017201820192023United
Kingdom2025United
StatesJapan15Sources:Market
Insights
2023In
2022,
Microsoft
Cloud
had
the
highest
share
in
Software
as
a
ServiceFurtherMarket
AnalysisBrand
share
in
202216Sources:Market
Insights
2023CHAPTER
3AppendixMARKET
INSIGHTSMarket
Insights
–
markforecasts,
and
qualitativGainabetterunderstandingofmarketsacross190+
geographicalentities
–
onaglobal,regional,country,
and/orstatelevel.Access
ourdatavia
web
interface,
download(XLS,
PDF,PPT),
orreport
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