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DIGITAL
&TRENDSDiscordAbusiness
teardown
of
VoIP
andcommunity
platform
DiscordFrom
fringetomarketable:
How
doesDiscordmake
money?ExecutivesummaryDiscordbeganas
amobile
gamingcompany,
but
afterredirecting
itsefforts
in2016
towardcreating
atailor-made
communication
platformforgamers,
itreachedunicorn
status
within
two
years.
Withavaluationof
14.7
billion
U.S.
dollarsin2021,
the
companystartedtolookinto
thepossibility
ofgoing
public.After
observing
aslowdown
indigitalmarketgrowth
throughout
2022
and2023,
plansfor
aDiscordIPO
havenot
yetmaterialized.in
2023.
The
qualityof
the
featuresoffered
in
itspaidversionmakesitanattractiveoption
forcontent
creators,but
regularusersmightfind
limitedbenefits
insubscribing.•
The
platformdoes
notincludealive
feedandis
organizedinsemi-decentralized
thematic
communities.
In2023,
itwasestimatedthatDiscordhad19million
weeklyactive
servers.
Brandscansetupserverstointeract
withsupporters
andprospective
customers.•
Discord’s
valueproposition
as
acommunicationplatformisone
of
itsstrongest
selling
points.Userson
Discord
can
interact
viachatorvoice
channels,
as
wellas
sharetheirscreens
andlivestreamcontent.Asof
August
2022,
userswereexchanging
fourbillion
messages
onDiscorddaily.•
Discord’s
main
challenges
are
its
competitors
and
direct
monetization.The
platform
must
compete
with
ad-powered
mainstream
social
mediasuch
as
Meta
Platforms
and
Reddit,
aswell
as
defend
the
space
it
hascarved
out
for
itself
within
the
creator
economy.This
business
teardown
willexamineDiscord
as
acommunication
andcommunity
hosting
platform.
The
paperwilladdressthe
question
of
apossibleDiscord
IPOwhile
evaluating
the
company’sstrengths
andpastdevelopments.
Particularattention
willbe
giventoDiscord’s
hosting
anduse
ofartificialintelligence(AI)
tools,
such
as
the
launchof
itsOpenAI-powered
bot
Clydefor
content
moderation.
The
report
willintegrate
the
analysisof
Discord’s
development
andperformance
withdata
fromindustry
sourcesand
exclusiveStatista
estimates.•
Between2021
and2023,
Discordacquired
three
companies:Ubiquity6,
Sentropy
Technologies,
andGas.The
acquisitions
helpedincreaseDiscord’s
value,as
wellas
integrate
varioustechnologieswithinthe
platform.•
Discorddoes
notmonetize
through
advertisement
but
offers
apremiumversionof
itsservicesfor
amonthlysubscription
–DiscordNitro
–whichisprojected
togenerate
over
200million
U.S.
dollars3Discord
ataglanceCompanyKPIandplatform
performancemetricsRegisteredusercountasofJune2020:300mIn-apprevenuesin
Q12023:USD
55mUSD
9.99MonthlypriceofDiscordNitrosubscription:EstimatedmonthlyactiveusersinJanuary2023:154mDiscorddirect
salesrevenuesin2020:USD
120m1,600
usersTrafficto
inFebruary2023:Discordfunding
rounds:801.5m
visitsNumberofsneakerheads
whojoinedtheAKChefsserverasofSeptember2020:16Productvalueandcommunitybuilding,
B2B
services,
AIenhancements,secondarymarketgrowthStrengths
andopportunities:ValueoffundingraisedbyDiscordasofApril2023:USD
995mContentdiscoverydifficulties,desktop-first
UI,
communitymoderation,
monetizationWeaknesses
andthreats:ShareofDiscordserversusingbots:30%15%VisitstoinApril
2022:USD
1.1bnShareofDiscordemployees
devotedtosafetyandmoderationasof2022:U.S.usersonTeamSpeakasofMay2022:
3%Ubiquity6,Companiesacquired:SentropyMostpopulardecentralized
social
platformMastodonTechnologies,Gasin2023:4Source(s):
AppMagic;
BusinessInsider;
CrunchBase;
Discord;Forbes;Semrush;01Product
overview•
From
text-based
chatto
VoIP•
Registered
users•
Web
trafficgrowth•
Gamers’
painpoint•
Discord
leading
serversAproduct
tailor-made
for
gamers(2012
to2019)Fromtext-based
chatto
VoIP
andvideo
functionalitiesJanuary
23,
2017July
20182012May
13,
2015August
9,2019TheplatformaddslivestreamingfunctionalitiesLaunchofthe
platform’s
firstdirectmonetizationplan:DiscordNitro(nowNitroDiscordhits130
millionregistered
usersDiscordisbornfrom
theashesofgamingdevelopment
studioHammer
&Chisel,JasonCitronandStanVishnevskiyarethe
originalfoundersNewusersstartonboardingDiscordthrough
word-of-mouth:browsersupporthelpsuseradoptionAugust
9,2018Classic)
for
4.99
USDmonthlyGloballaunchofDiscordgame
storefordirectselling
andasa
Nitrosubscriptionperk.Thegaming
librarycountsaround60
gamesandpublishersgeta90percentcut
ongame
salesMarch14,
2019June8,
2017Discordshutsdownitsgame
marketplaceDiscordreaches45
millionregistered
usersandninemilliondailyactiveusers2013201420152016201720182019September13,
2019July
7,
2016August
7,2017Discorddiscontinues
itsfreegaming
libraryforNitrosubscribersThecompanyhits11millionregistered
users,40
millionmessagesexchanged
perday,and31
employees2013
to2014November
6,
2018DiscordshutsdownserversandcommunitiesviolatingitsTermsofServiceinlieu
ofthe
CharlottesvilleattackDiscordcompletelyDiscordacquiresgamingcontenthubandappsdeveloperBlitzEsportsapprebuildsthe
program’svoicefunctions.Adminandsocial
functionsareaddedOctober
2,
2019August
9,2017Discordengagesinoneroundoflayoffs,asitrefocusesitsbusinessfromagaming
marketplacetocommunicationAdditionofvideo
chatandscreensharingfeatures:Discordriseshead-to-headwithSkypeandTeamSpeakOctober
12,
2017Theplatformlaunchesitsverifiedservers:
gamingplatforms
–fromindiedevelopersto
establishednameslikeMinecraft–areamongthe
firsttojoinSource(s):
Discord;GamesI;
Protocol;
TechCrunch;
The
WashingtonPost;
The
Verge;
Venture
Beat6Thechanging
socialmedialandscapeUsersunderstandthechangingdigital
environmentandhavethree
maindemandsSocialnetworking
hasdefined
aneraofhumaninteractions,
influencedcollective
behaviors,
anddriven
changein
entire
online
industries
–such
as
inthe
case
of
online
advertising
andcontent
creation.market
mightbeexperiencing
the
effects
of
normalizing
trends.However,
industry
sources
keep
pointing
ata
growing
sense
of
unrestamongsocial
mediausers,whichhasbeen
manifesting
through
threepractical
demands:After
twoyearsof
hyper
use
during
the
COVID-19
pandemic,
the
digitalTheprivacy
shiftBack
tobasicsDecentralized
approachesUsers
are
tired
oftradingtheirprivacy
fortargeted
ads:from2023,
marketers
will
nolongerbeableto
usethird-party
cookies
totrackusers.While
Apple’s2021
App
TrackingTransparency(ATT)
system
and
Google’s
Privacy
Sandboxinitiativestarted
easing
theonlineadvertisingbusinessinto
acookieless
future,onlineenvironments
which
runon
harvesting
andreselling
userdatamightfind
itmore
difficulttoadapt.
Incomparison,
platformswith
amixed
ordirect
monetization
model
could
endupadaptingmore
easily
tothenew
system.Authenticityprovides
ananswer
toshakeupIn2022,
microblogging
platform
Mastodonproposed
itsdecentralized
approachas
analternative
to
mainstream
social
media
inthewake
of
acquisition.Decentralizationrefers
tosystems
inwhich
“functions
andpowers”suchascontent
moderation
andmonetizationoptionsare
“dispersed
orredistributed.”
OnMastodon,
users
arefree
toengageor
createonlinespaces
which
areabletointeroperate.
Thiscreates
apluralityofsmaller
communitiesorganized
ina“federation”
of
spaces,insteadofalarger
unifiedexperience
mandated
byasoleonlineprovider.onlineaudiences:
in2020
and
2021,
marketersnoted
how
microandnanoinfluencers
wereperceived
as
more
relatable,
drivingengagementratesupamong
theircurated
andrestrictedaudience.
In2022,
thesuddenpopularization
ofBeReal
–anappthatencourages
users
totakemore
spontaneous
photos,caught
theinterest
ofGen
Zandmillennials.
While
BeReal
mightstruggletoscaleoperations
inthefuture,theapphadalmost
15
million
downloads
inSeptember2022
and
ranked
among
themost
popularsocialmedia
inseveral
markets
inthesummer
of
2022.7Source(s):
lphabe
;;ke;bes;st
don;
nso
Towe
;
uth
hinninst;ist
;TechC
un
h;
The
lantic;
TheWallStreet
Journal;Time;Vice;
YouTubeFrom
playershub
tomixed
meetingpoint
(2020
to2023)Discord
rebrandedin2020to
welcome
its
newly
acquirednon-gamingaudiencesJanuary
17,
2023June28,
2021Discordacquiressocial
mediaforteensGas
–which
continuesoperationsasastandaloneappDiscordacquiresARandchat
startup
Ubiquity62020
to2021April20,
2020Non-gaming
brandsjoin
theplatform:Wendy’s,
AllSaints,Jackinthe
Box,
andGucciareamong
thebrandstolaunchnewserversDiscordtakesa
possible10to12
billionUSD
Microsoftbuyoutoffthe
tableJuly
13,
2021February14,
2023September13,
2022DiscordacquiresAI-poweredSentropyTechnologiestofight
onlineharassmentDiscordaddsvideo,screensharing,
andtext
chat
toitsStageChannelsLaunchofXbox
voicechatintegration2020202120222023March31,
2021September28,
2021FollowingClubhouse’spopularity,Discordaddsanewsocial
audioformatwithitsStage
ChannelstoallowcreatorsoptimalvoiceDiscordlaunches
StudentHubs,serversonlyaccessible
withanemailaddressassociated
withaschoolJune30,
2020April6,
2023Discordrebrands,
shiftingfromgaming
tomoregeneralcontenttoaccommodatetheuserswhojoinedatthe
startofthe
COVID-19
pandemicDiscordaddsasoundboardfeaturetoitsvoice
chatchannelsinteractionswithlarger
audiencesDecember1,
2021May
4,
2021Discorddiscontinues
itsself-servegame-sellingprogramSonyinvestsinDiscord
andpartnerswiththe
platform
tointegrate
chatfunctionalitiesintoPlayStation8Source(s):
Ad
Age;BBC;
Bloomberg;
Discord;
How
IBuiltThis
withGuyRaz;
ModernRetail;TechCrunch;
TheVerge;
Ubiquity6;
VGCAcommunityofone’s
ownEstimated
numberofregistered
Discord
users
worldwidefrom
2017to2020(inmillions)6005004003002001000Discordisacommunication
andvoice
over
internet
(VoIP)online563platform,as
wellas
acommunity-hosting
socialmedia.Discord
can
beaccessedviabrowser
ordownloaded
asadesktop
or
mobileapplication.Userscan
meetincommunities
called“servers”andbenefit
fromseveralin-appintegrations
called
“bots,”
whichareused
forautomating
moderationandcommunitymanagement.Discord
communities
canchoose
tomaketheir
serverpublic
oraccessibleonly
viainvite.
Serverscanhavemultiplerooms,
called“channels,”
whereusers
can
opt-in
andchatviainstanttextsorinreal-timevoice
interactions
withmultiple
users.
Discordservers
canbe
aslarge
asmillions
ofusers,
as
small
as
aclose-knit
circleof
friends,
oraclassroomof
students.
Forexample,
inFebruary2023,
approximately18,000
former
employees
affectedby
the
techlayoffsof
theprevious
months
flocked
toanewly
createdDiscord
server
toseekfinancialadviceandmentalhealthsupport.
Discordcanalso
be
usedto
findnewfriends
andcultivatefriendships,
withsomeusers
even
looking
for
potentialpartnersindating
serverscreatedadhoc.4563703002502001309045In2020,
Discordreported
300million
registered
users.As
ofJanuary2022,
Discordwasestimatedto
haveover
450
millionregistered
users.
Theplatformisprojected
tosurpass560
million
registered
usersby
thebeginning
of2023.May'17Dec'17May'18Dec'18May'19Jun'20JanJanJan'21*'22*'23*Note(s):
2017
to2020;
*estimatesmodeledbyStatista;registered
usersprovide
credentials
toanonline
platform
toaccessitsservices.Source(s):
Discord;Forbes;
Statista;
ID
13679229Source(s):
Business
Insider;
Discord;Forbes;ViceAplatformintherough:main
interfaceDiscord
requiressome
getting
used
to,
buttheexperiencebenefits
from
theinterfacesimplicityNotificationTabJoinedserversDiscover
servercategoriesincludefivetopics.InSeptember2022,
Discordaddedthe
StudentHubscategory,
which
allowsuserstolookforserverslaunchedbyschool
andeducational
institutions.TheHubisonlyaccessiblewithanemailaddressassociated
witha
schoolorinstitutionpresent
ontheplatform.Discovery
TabControlpanel:allowsuserstocreateorjoin
moreserversUserpanelandaudiocontrols10Source(s):
DiscordTheCOVID-19
impacton
theplatformrebrandingHow
aligning
withits
newly-found
audienceallowedDiscordtogrowAccording
toDiscord’sco-founder
JasonCitron,
Discordhadalreadystartedconsidering
the
ideaof
arebranding
in2019.
After
shuttingdownitsgame
distributionbusiness
inMarch2019andengaging
inaround
of
layoffs
inOctober
of
the
sameyear,the
companyreset
itsfocus
on
communication,
community,
andsocialpresence.
During
theglobaloutbreak
of
the
COVID-19
pandemic,
usersinseveralimpactedcountries
startedonboarding
Discordto
keep
their
social
connectionsandfight
boredom
during
the
months
of
isolation.
Countries
like
Italy,France,andSpainsaw
their
Discordusernumbers
double
andeventriple
inthe
caseof
Italy
asthe
virusspreadduring
the
firstmonths
of2020.In2017,
Discordcounted
885verifiedserversaffiliatedwithbrands,personalities,
orprominent
online
communities.
ByJune
2020,
theplatformreported
tohost
13.5million
active
serversweekly,
withalmosthalfof
these
being
activeonadaily
basis(seepage28).
In2023,
itwasestimatedthatthe
platform
hadalmost
20million
weeklyactiveservers.
WhilegamersremainedDiscord’s
flagshipcommunity,interest-focused
orlocation-basedservers
startedpopping
up
on
theplatformduring
andafterthe
firstCOVID-19
outbreak.Discordalsobecameone
of
the
platformseducators
looked
atwhenimplementing
emergency
remote
learning:fromFrench
midwiferystudents
toEnglishteachers
ofseveraleducationalinstitutions
inHoChiMinh
City,
Discord’s
versatility
made
itaviablesolution
for
onlinelearning.Discord
also
becamepopular
formore
mundaneactivities,such
as
watchparties,book
clubs,
andfantasyfootball.11Source(s):
CNBC;
Common
Sense
Media;DiMarco;
Discord;Game
I;
How
IBuilt
ThiswithGuyRTheNew
YorkTimes;Uong
&Tranetal.;VoxDiscord
traffic:easyonboardingand
organiclink
sharingTraffic
volume
tofromOctober2022toFebruary2023(inmillions)9008007006005004003002001000Signups
to
Discordbenefit
from
the
platform’seasyonboarding846.1experience,
as
usersareonlyrequired
toacceptthe
invite
senttothem
viaalinktojoinDiscordin
the
browser.
Userscandecide
tohavea
time-limited
preview
ofthe
serversthey
would
like
to
joinby
providing
ausernameandtheirdateof
birth
beforecommitting
toregister
with
theire-mailaddress.801.5704.6651.2In
May
2018,
Discord
users
were
exchanging
approximately
850million
messages
daily.
The
volume
of
messages
on
the
platformincreased
almost
fivefold
between
2018
and
August
2022,
withusers
exchanging
fourbillion
messages
on
Discord
chats
andservers
in
the
lastexamined
period.
In
January
2023,
Discordregistered
almost
850
million
monthly
visits
from
global
users.
Theplatform’s
recent
traffic
trends
are
connected
to
some
of
its
mostprominent
official
communities,
suchasAI-powered
MidJourneyand
Chat
GPT’s
developer
Open
AI.
Additionally,
betweenOctober
and
December
2022,
Discord
added
several
features
toenhance
users’
experiences:
for
example,
the
platform
added
itsActivities
feature,
which
allows
users
to
watch
YouTube
videostogether
and
playa
limited
set
ofcasual
games
on
their
servers.548.6Oct'22Nov'22Dec'22Jan'23Feb'23Note(s):Worldwide;
October2022
toFebruary
2023;
organictrafficonlySource(s):
Semrush;
ID
132745912Source(s):
Discord;ProtocolHow
solving
gamers’painpointsledtoa
new
kindof
onlinespaceDiscord
was
bornasa
communicationplatform
forvideo
gameplayersIn-gamecommunicationisparticularly
crucialformassive
multiplayeronline
(MMO)games,suchas
Worldof
Warcraft
andLeague
ofLegends.WhenDiscordentered
the
VoIP
scenein
2015,
Skype
andTeamSpeakwerethe
twoplatforms
mostoften
used
toconnect
playersinthe
samegamingsession,
but
technical
issuesandhosting
did
not
completelysatisfyusers’expectations.
At
Hammer
&Chisel,
JasonCitron
andStanVishnevskiyopted
toinvest
insolving
one
of
the
most
visibleproblemsof
online
gamers:
the
lackof
aplatform
forseamlesscommunication.
The
company,
whichwas
stillagame
design
studio,startedby
hypothesizing
anadd-infeature
thatgame
publishers
couldintegrate
intotheir
products.
However,
asseasonedgamersthemselves,Citron
andVishnevskiysoonrealizedthat
afree-to-use
communicationsystemthat
did
“not
require
bootstrapping
[it]
withagame”but
couldruninparallel
toany
gamewouldprovide
the
solution
tothis
veryfamiliar
painpoint.Discordlaunched
at
atimeinwhichFacebookandSnapchat
dominatedthe
socialmediaenvironment.
By
targeting
almostexclusively
gamingcommunities,
the
platform
becamepopularamongaresponsiveaudience
that
understooditsvalueproposition
andfound
theproduct
usefulbefore
seeing
itas
entertaining.
Discord
was
abletobuild
adevoted
basewhocame
toseethe
platformas
morethananice-to-have
online
space.Note(s):Massive
multiplayer
online
games(MMO)are
agamingsubgenre
where
largenumbersof
playerscaninteract
inthesame
gamesession.Source(s):
Discord13Source(s):
CivicScience;
How
I
Built
ThiswithGuyRaz;
GlobalWeb
Index;TechCrunchMidJourneyisthemostpopularserveronDiscordThesecret?
A
mightybot
forAI-generatedartistic
renderingsandanactivecommunityNumber
ofmembersGamingcommunities
arestillamongthe
livelieston
the
platform,withthe
officialserverfor
the
popular
Robloxgame
BloxFruitamassing
overone
million
membersas
of
January
2023.
However,
afterexperiencinganacceleration
initsadoption
amongglobal
users,Discordis
slowlyconsolidating
itsposition
asanon-mainstreamsocialenvironment.MidjourneyOpenAI15,136,3643,317,652BlueWillowAIBloxFruits1,516,575In2022,
new
andinnovative
AI-powered
projects
startedusing
Discordto
showcasetheir
craft.Thisisthe
caseforthe
popular
ChatGPT’spublisher
OpenAI
andforthe
text-to-image
program
MidJourney.MidJourney
isanAI
art
generator
developed
by
the
SanFrancisco-basedhomonymous
labthatlaunchedin
beta
onDiscord
inJuly2022.
Tocreateimagesandartisticrenderings
withthe
company’sAI,
usershave
toregister
toDiscordandjointhe
company’sserver.Intheserver,whichcounted
around
15million
Discordmembersas
of
May2023,
abot
welcomesnew
memberstojointhe
“#newbies-179”channel.
Userscan
then
learn
how
to
message
thebot
with
atextualprompt,
whichgets
processedinapproximatelyone
minuteandgenerates
AIrenderings.
MidJourney
hasfound
inDiscord
ahub
togatherandgrow
itscommunityof
both
paidandunpaidsupporters,even
interacting
withitsuser
baseinlivetalksfromits
offices
toallowdirect
feedbackandreleaseproduct
announcements.1,118,6151,000,0001,000,000994,895939,638932,282832,424787,142780,386750,014ValorantGenshinImpactOfficialRobloxAllStarFusionistLeonardo.AiE-GirlParadiseApex
LegendsAnimeAdventuresNote(s):Worldwide;
May
4,
2023Source(s):
Discord;ID1327141Note(s):Roblox
isaplatform
whereuserscanprogram
their
gamesandplay
gamescreatedby
otherusers.Source(s):
Discord;Forbes;
MidJourney14Thechallenge
oftop-downcontentmoderationPrivateserversare
autonomous
spaces:theplatform
canactioncontentonlyifit
isreported
by
membersAccording
tothe
platform’stermsofservice,itisforbidden
to
organize,participateorencourage
harassment
andhatespeech.
However,situations
around
hatespeech
–suchas“meta
talk
about
hatespeech/slurs”
–arereportedly
handledon
aserverlevel
oras
themoderatorsseefit,according
tothe
platform’stermsofservice.Moderators
on
Discordhavethe
responsibility
of
overseeing
theircommunities.
However,
community-specific
regulations
aresetby
themoderatorsautonomously.
This
factorcouldmakethe
platformvulnerable
tothe
hosting
of
communities
thatgoexplicitlyagainstthecompany’sethos
andterms.equipment
participants
wereinvited
tocarry
to
the
rally.InFebruary2018,
Discordwasreported
to
shutdownseveral
servers
withneo-Nazi
andalt-rightideology.InApril2020,
anonline
collective
of
activistsreleasedwhatwasrenamed“Project
Whispers,”
leakingconversationsofmore
than100private
neo-Nazi,far-right,and
QAnon-related
Discordservers.Afterthe
May2022
Buffalomass
shooting
–whichsaw
the
perpetratorinviting
userstojoinhisprivateserver30minutes
before
opening
fire
inasupermarket,leaving10deadandthree
injured
–the
platformmadeitknown
thatithadadded
aspecialcounter-extremism
sub-team
toitsmoderation
ranks.The
issue
ofonline
abuseonDiscord
hasbeen
known
andreportedsince
the
beginning
of
2017,
when
4chan-basedcommunitiesrepeatedly
harassed
religious
andtheology
serverswithcoordinatedtrolling
andhatespeechattacks.In2017,
Discordwasone
of
the
mainsocial
mediaplatforms
usedby
alt-rightgroups
toplanandorganizethe
“Unite
the
Right2.0”
rally
inCharlottesville,
Virginia.The
event,
whichculminatedwithanattack
thatleft
one
deadandseveralinjured,
saw
Discordbeing
used
toshareofficialorganizationdocuments,
planlegalhelp
channels,
andlisttypes
of
offensive(1)
Note(s):4chanisan
online
board
andcommunityhostingplatformlaunched
in2003.
The
platform
hasbecomeinfamousforleakinganddistributing
privatematerial,
harassingusers,
andpromulgating
hate
speech.(2)
Note(s):QAnon
isaviralpoliticalconspiracy
theorycirculating
in
fringeonline
environments
since
2017.Source(s):
Discord;Encyclopedia
Britannica;
Forbes;Gizmodo;
Polygon;TechCrunch;
The
Verge;UnicornRiot;
Vice1502Company
overview•
Keyhires
and
departures•
Costcenters
and
acquisitions•
Cumulativefunding
raised•
Microsoft
attempted
Discord
acquisition•
Discord
Inc.valuationKey
hires
and
departuresDiscord
teamTomaszMarcinkowskiJason
CitronStanVishnevskiyElizabeth
HamrenTesa
AragonesPrachi
GuptaFounder
andCEO
ofDiscord,Jason
Citrondeveloped
themobileplatformOpenFeint
in2009,
which
sold
in2011
for
104
millionU.S.
dollars.
In2015,Citron
attempted
tocreate
amobile
andtablet-first
game
designstudio
(Hammer
&Co-founder
and
CTO,previously
asoftwareengineer
forMMOgames
development,Vishnevskiy
wascredited
with
the
titleofDiscord
co-founder
forhavingpitched
theoriginal
idea
of
aCFO,joined
Discord
inMarch
2021
asitsfirstchief
financialofficer.Previously
headoffinanceatPinterest
andvice
president
oftechnology
investmentbanking
atGoldmanSachs,Marcinkowki
wasbroughtonboard
tohelp
scaleDiscord’sbusiness
afteritsusageincrease
in2020
and2021,
and
perhapsseetoapossible
initialCOO,Hamren
waspreviously
corporatevice
president
forgamingexperiencesandplatformsatMicrosoft.
JoiningDiscord
inDecember2021,
Hamren
sees
tosupervising
themarketing,
businessdevelopment,andoperations
teams
withCitron.CMO,Aragones
wasDiscord
chief
marketingofficer
from
September2020
to
November2021.
Aragones
waspreviously
chiefmarketing
officer
atVSCO.
Jason
Citronhascovered
CMOfunctionssinceNovember
2021.Head
ofengineering,Guptajoined
Discord
inAugust
2020.
Previouslydirector
ofengineeringatLinkedIn.Guptaco-foundedLinkedIn’sWomen
inTechnologyandwas
named
oneof
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