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DIGITAL

&

TRENDS5GinSingaporeCHAPTER

01OverviewMobilecoverageratebytechnologyworldwidefrom2011to2028Globalmobilecoveragebytechnology2011-20285GLTEAll3GPPcellulartechnologies120%100%80%60%40%20%0%96%95%

94%96%

96%96%

96%96%95%95%95%95%88%95%94%94%93%93%92%92%91%90%90%89%87%86%84%83%80%79%75%74%68%66%59%56%48%43%35%30%25%18%15%10%5%20112%20192012201320142015201620172018202020212022

2023*

2024*

2025*

2026*

2027*

2028*3Description:In2022,globalLTEpopulationcoveragewasaround88percentwhilethenewestmobiletechnology5Gcoveredaround35percent.However,5Gisforecastedtohave84percentpopulationcoverageby2028.

ReadmoreNote(s):Worldwide;2011to2022;*ForecastReadmoreSource(s):EricssonForecast5Gtotalmobileconnectionsworldwidein2030,byregion*(inmillions)5Gmobileconnections2030,byregion1,8001,6001,4001,2001,0008001,6471,074637600463438400280273213167CIS200089GCCArab

DevelopedAsia

NorthAmerica

GreaterChinastates

Pacific**EuropeLatinAmericaRestofMENA

RestofAsiaPacificSub-SaharanAfrica4Description:By2030,GreaterChinaalonewillaccountfornearlyonethirdofthetotal5Gmobileconnectionsthroughouttheworld,withapproximately1.65billionconnections.Otherregionsthatareexpectedtoseeasignificantsurgein5GconnectionsoverthenextfewyearsaretheAsia-Pacificasawhole,EuropeandNorthandLatinAmerica.ReadmoreNote(s):Worldwide;2030;*ExcludinglicensedcellularIoT**IncludesAustralia,Japan,Singapore,andSouthKoreaReadmoreSource(s):GSMA;GSMAIntelligenceForecastofshareof5GmobileconnectionsoftotalconnectionsintheAsia-Pacificregionin2025,byregionShareof5GconnectionsofoverallmobileconnectionsAPAC2025,byregionShareofmobileconnections30%

40%0%10%20%50%60%70%80%DevelopedAPAC*GreaterChinaRestofAPAC5Description:WithintheAsia-Pacificregion,developedAPACwasforecastedtohavethelargest5Gshareamongall5Gconnectionswith67percent,followedbyGreaterChinawith59percent.ReadmoreNote(s):Asia,APAC;2022;*DataincludesAustralia,Japan,Singapore,andSouthKorea.ReadmoreSource(s):GSMA5Gavailabilityinleadingcountriesin2022Availabilityof5Ginleadingcountries202245%40%35%30%25%20%15%10%5%42.6%32%31.3%28.5%27.2%25.2%22.2%21.5%21.2%20.8%18.1%16.4%16.1%15.9%15.4%0%6Description:Thetimeuserswith5G-capablehandsetsspendconnectedto5Gisnowover20percentintencountries,andPuertoRico,theleadingcountry,hasalmost43percent5Gavailability.PeopleintheUnitedStateswitha5G-capablehandsetsspent25.2percentoftheirtimeconnectedtoa5Gnetwork.ReadmoreNote(s):Bulgaria,Chile,Taiwan,Croatia,France,HongKong,SouthKorea,Kuwait,Netherlands,PuertoRico,Qatar,SaudiArabia,Singapore,Thailand,UnitedStates,AustraliaandOceania;March1st2022toMay29th2022Source(s):OpenSignalImprovementratioof5Gover4GdownloadspeedintheAsia-Pacificregionin2022,bymajorcity5Gvs4GdownloadspeedAPAC2022,bycityRatioofdownloadspeedimprovement10024681214161820KualaLumpurMetroManilaBangkokSeoul197.36.86.6Taipei6.56.4AucklandSingaporeHongKongSydney5.65.14.2Tokyo3.53.4Jakarta7Description:In2022,usersinKualaLumpurexperiencedthemostimproveddownloadspeedin5Gnetworkscomparedto4G,with5Gdownloadsbeing19timesfaster.Incontrast,5GdownloadsinJakartawereonaverage3.4timesfasterthan4Gdownloadsinthecity'smobilenetwork.ReadmoreNote(s):Asia,APAC;betweenApril1andJune29,2022Source(s):OpenSignalAverage5Gdownloadspeedinleadingnationsin2023(downloadspeedinMbps)Average5Gdownloadspeedinleadingcountries2023500432.545040035030025020015010050376.8346.4322.7312301.6300.4298.4284.9274.6273.4261.3251.6244.9239.30South

Singapore

BrazilKoreaMalaysiaQatarIndiaBulgariaUAEKuwait

Sweden

Denmark

IsraelNewZealandNorway

Croatia8Description:SouthKoreahadbyfarthefastestaverage5Gdownloadspeedin2023at432.5Mbps.SingaporeandBrazilroundedoutthetopthreeat376.8Mbpsand346.4Mbpsrespectively.

ReadmoreNote(s):Worldwide;March1sttoMay29th,2023Source(s):OpenSignalCHAPTER

02Networkinfrastructure5GcoverageexperienceinSingaporeasofMay2023,byprovider5GcoverageexperienceSingapore2023,byproviderScoreonascalefrom0to100123456789SingtelStarHubM17.977SIMBA1.910Description:AsofMay2023,Singtelprovidedthebest5GcoverageexperienceacrossSingapore,withascoreof7.9,followedbyStarHubandM1.Accordingtothesource,Simbahadthelowest5Gcoverage,withascoreof1.9.

ReadmoreNote(s):Singapore;May2023Source(s):OpenSignalAvailabilityof5GnetworkinSingaporeasofMay2023,byproviderAvailabilityof5GnetworkSingapore2023,byproviderProportionoftime0%5%10%15%20%25%30%35%StarHubM132.2%29.4%29.1%Singtel11Description:AsofMay2023,StarHubprovidedthebest5GavailabilityacrossSingapore,withusersabletoconnecttothenetwork32.2percentofthetime.ThiswasfollowedbyM1,witha5Gavailabilityof29.4percent.

ReadmoreNote(s):Singapore;February1toMay1,2023Source(s):OpenSignalAveragedownloadanduploadspeedsofthe5GmobilenetworkinSingaporeasofMay2023(inMbps)Averagespeedof5GmobilenetworkSingapore2023,byuseNetworkspeedinMbps0100200300400500600700800PeakdownloadspeedDownloadspeedUploadspeed718.8376.83012Description:AsofMay2023,theaveragedownloadspeedonSingapore's5Gnetworkwas376.8Mbps,whiletheaverageuploadspeedreached30Mbps.Consumersenjoymaximumdownloadspeedsof718.8Mbpsonaverage.Thisconnectionspeedisenabledbythecity-state'snetworkcoverage.Singaporeisinfact,thefirstcountryintheworldtobefullycoveredbystandalone5GsinceJuly2022.ReadmoreNote(s):Singapore;March1,2023toMay29,2022Source(s):OpenSignalAverageuploadspeedofthe5GmobilenetworkinSingaporeasofMay2023,byprovider(inMbps)Averageuploadspeedof5GmobilenetworkSingapore2023,byproviderNetworkspeedinMbps15051020253035SingtelStarHubM132.824.82413Description:AsofMay2023,Singtelprovidedthebestaverage5GuploadspeedinSingapore,withascoreof32.8Mbps.Incomparison,StarHub'saverageuploadspeedstoodat24.8Mbpsoverthesameperiod.

ReadmoreNote(s):Singapore;February1toMay1,2023Source(s):OpenSignalAveragedownloadspeedofthe5GmobilenetworkinSingaporeasofMay2023,byprovider(inMbps)Averagedownloadspeedof5GmobilenetworkSingapore2023,byproviderNetworkspeedinMbps200

250050100150300350400450M1StarHubSingtel388.4382.5359.114Description:AsofMay2023,M1providedthebestaverage5GdownloadspeedinSingapore,withaspeedof388.4Mbps.Incomparison,StarHub'saveragedownloadspeedstoodat382.5Mbpsoverthesameperiod.

ReadmoreNote(s):Singapore;February1toMay1,2023Source(s):OpenSignalCHAPTER

03SubscriptionsPenetrationrateofmobilesubscriptionsinSingaporefrom2013to2022MobilephonepenetrationrateinSingapore2013-2022175%169.6%170%165%160%155%150%145%140%159.1%156%152.7%151.8%150.8%149.8%2016148.8%2018148.4%2015148%2014146.2%202020122013201720192021202216Description:In2022,themobilepenetrationratereached169.6percentinSingapore.Thisisanincreaseonthepreviousyearandanall-timerecordfortheperiodmeasured.Thisindicatesthateachresidenthasabout1.7mobilesubscriptions.

ReadmoreNote(s):Singapore;2013to2022Source(s):InfocommDevelopmentAuthorityofSingaporeNumberofmobilephonesubscriptionsinSingaporefrom2013to2022(inmillions)NumberofcellularsubscriptionsSingapore2013-202212109.569.088.668.428.48.468.398.438.218.0986420201320142015201620172018201920202021202217Description:Thenumberofmobile-cellularsubscriptionsinSingaporereacheditspeakin2022withabout9.6millioncontracts.Thehighinternetusageandthefurtherdevelopmentofdigitizationwerepartlyresponsiblefortheincreasingnumberofmobilesubscriptions.ReadmoreNote(s):Singapore;2013to2022Source(s):IMDA;SingaporeDepartmentofStatisticsNumberof5GmobilephonesubscriptionsinSingaporefromJuly2022toMarch2023(in1,000s)Monthlynumberof5GcellularsubscriptionsSingapore2022-20231,4001,316.61,242.21,238.61,228.41,2001,103.51,064.61,016968.61,0008006004002000920.7Jul'22Aug'22Sep'22Oct'22Nov'22Dec'22Jan'23Feb'23Mar'2318Description:AsofMarch2023,thenumberof5GmobilesubscriptionsinSingaporereachedabout1.32million.ThisfiguresignificantlyincreasedsinceJuly2022.Amongthecountry'sthreemainproviders,M1offeredthebestaverage5Gdownloadspeed.

ReadmoreNote(s):Singapore;July2022toMarch2023Source(s):IMDA;SingaporeDepartmentofStatisticsNumberof5GmobilephonesubscriptionsinSingaporein2022,bytype(in1,000s)Numberof5GcellularsubscriptionsSingapore2022,bytypeNumberofsubscriptionsinthousands600

80002004001,0001,2001,400Post-paid1,149.1Pre-paid93.119Description:In2022,thenumberofpost-paid5GsubscriptionsinSingaporereachedabout1.15million.Bycomparison,thenumberofpre-paid5Gplansinthecountryamountedto93.1thousandovertheperiodmeasured.

ReadmoreNote(s):Singapore;2022Source(s):IMDA;SingaporeDepartmentofStatisticsCHAPTER

04SmartphonesNumberofsmartphoneusersinSingaporefrom2019to2028(inmillions)SmartphoneusersinSingapore2019-202876.166.126.085.975.8565432105.725.575.425.265.05201920202021202220232024202520262027202821Description:In2022,thenumberofsmartphoneusersinSingaporereachedabout5.57million.Thisnumberhasbeenincreasingsince2017andisexpectedtogrowtoover6.16millionby2028.

ReadmoreNote(s):Singapore;2019to2028Source(s):DigitalMarketInsightsSmartphonepenetrationrateasshareofthepopulationinSingaporefrom2019to2028SmartphonepenetrationasshareofpopulationinSingapore2019-2028120%99.4%99.4%99.4%98.28%96.92%100%80%60%40%20%0%95.41%93.74%91.87%89.95%86.95%201920202021202220232024202520262027202822Description:Thesmartphonepenetrationsharereachedabout93.7percentinSingapore,indicatingthatitisaleadingcountryfortheuseandengagementofsmartphones.ReadmoreNote(s):Singapore;2019to2028Source(s):DigitalMarketInsightsMarketshareofmobileoperatingsystemsinSingaporefromJanuary2021toNovember2022MonthlymarketshareofmobileoperatingsystemsSingapore2021-2022AndroidiOSSamsungUnknownOther120%100%80%60%40%20%0%Jan'21

Feb

Mar

Apr

May

Jun'21

Jul'21

Aug

Sep

Oct

Nov

Dec

Jan'22

Feb

Mar

Apr

May

Jun'22

Jul'22

Aug

Sep

Oct

Nov'21

'21

'21

'21

'21

'21

'21

'21

'21

'22

'22

'22

'22

'22

'22

'22

'2223Description:InNovember2022,Androidheldashareof77.27percentofthemobileoperatingsystemmarketinSingapore.Incomparison,iOSrepresented22.08percentofthemobileoperatingsystemsmarketinSingaporeinthatsamemonth.

ReadmoreNote(s):Singapore;January2021toNovember2022Source(s):StatCounterFastestmobilephonesinSingaporeby5GdownloadspeedsinQ42022(inMbps)5GdownloadspeedsamongmobilephonesSingaporeQ42022MediandownloadspeedinMbps80

1000204060120140160180200GalaxyZFold35GGalaxyZFold4179.08172.32170.59iPhone14ProMaxiPhone14Pro153.77GalaxyS22Ultra146.4324/statistics/1400612/singapore-fastest-mobile-phones-5g-download-speedInthelastquarterof2022,theGalaxyZFold35Gwasthefastest5G-capablephoneinSingapore,basedonitsmediandownloadspeedof179.08Mbpsona5Gnetwork.ThetopfivefastestphonesareallmanufacturedbyeitherAppleorSamsung.

ReadmoreNote(s):Singapore;Q42022Source(s):HardwareZone;Ookla;SpeedtestFastestmobilephonesinSingaporeby5GuploadspeedsinQ42022(inMbps)5GuploadspeedsamongmobilephonesSingaporeQ42022MedianuploadspeedinMbps10

1505202530iPhone14ProMaxiPhone14Pro24.6323.57GalaxyZFold422.2GalaxyS22UltraGalaxyZFold35G20.2719.0725/statistics/1400616/singapore-fastest-mobile-phones-5g-upload-speedInthelastquarterof2022,theiPhone14ProMaxwasthefastest5G-capablephoneinSingapore,basedonitsmedianuploadspeedof24.63Mbpsona5Gnetwork.ThetopfivefastestphonesareallmanufacturedbyeitherAppleorSamsung.

ReadmoreNote(s):Singapore;Q42022Source(s):HardwareZone;Ookla;SpeedtestCHAPTER

05ConsumerexperiencePercentageofconsumerswhoowna5GcapablesmartphoneinSingaporein2022Consumerswitha5GsmartphoneSingapore2022Shareofrespondents10%0%5%15%20%25%30%Intendtoupgradetoa5GsubscriptionAlreadyowna5G-capablesmartphoneDonotowna5G-capablesmartphone27Description:AsofJuly2022,12percentofconsumersowneda5G-capablesmartphoneinSingapore.Accordingtothesamesurvey,24percentofsmartphoneusersreportedthattheyintendtoupgradetoa5Gsubscription.

ReadmoreNote(s):Singapore;ApriltoJuly2022;49,100respondents;15-69years;SmartphoneusersthatusetheinternetonadailybasisSource(s):Ericsson5GvoiceappexperienceinSingaporeasofMay2023,byprovider5GvoiceappexperienceSingapore2023,byprovider5Gvoiceappexperiencefrom0to1000102030405060708090StarHubM184.784.484.4Singtel28/statistics/1398561/singapore-5g-voice-app-experienceAsofMay2023,StarHubofferedthebest5Gvoiceappexperiencein

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