葡萄牙通信行业市场前景及投资研究报告-培训课件外文版2024.6联通移动电信

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TRENDSTelecommunicationsindustryinPortugalCHAPTER

01OverviewShareofhouseholdswithaccesstotelecommunicationservicesinPortugalin2022,byregionandservicetypeTelecommunicationserviceshouseholdpenetrationinPortugal2022,byregionandtypeInternet86.2%85.9%94.6%86.6%89.6%93.6%91.5%Fixed-line

internet83.6%Mobile

internet49.6%NorthernPortugalCentralPortugalLisbonregionAlentejo80.5%46.1%89.8%55.9%80.3%46.9%Algarve83.8%46.4%Azores89.3%46.4%Madeira87.6%46.9%4Description:In2023,at-homeinternetserviceswerethemostcommontelecommunicationsserviceamongPortuguesehouseholds,withapenetrationrateof89percent.TheregionofLisbonrecordedthehighestshareofhouseholdshavingaccesstothisservice,namely95percent.ReadmoreNote(s):Portugal;May4toJuly31,2023;7,672households;16-74yearsold;RespondentswhousedtheinternetinthethreemonthsbeforethesurveySource(s):StatisticsPortugalRevenueoftelecommunicationsservicesinPortugalfrom2020to2022,bytypeofservice(inmillioneuros)RevenueoftelecommunicationsservicesinPortugal2020-2022,bytypeofserviceMobileservicesFixed-lineservicesBundlesHighqualityaccessesforretailclientsanddatatransmissionclientsOthersourcesofrevenue4,0003,5003,0002,5002,0001,5001,00050002020202120225Description:InPortugal,revenueofelectroniccommunicationshasincreasedfrom3.55billioneuros,in2020,toalmost3.68billioneuros,in2022.Theservicemostresponsiblefortheindustry'srevenueistelecommunicationbundles,whichpresentedarevenueof1.87billioneuros,followedbymobileservices,whichcreatedrevenueof1.3billioneurosinthesameyear.ReadmoreNote(s):Portugal;2020to2022Source(s):ANACOMMinimaltelecommonthlyfeeinPortugalinJanuary2024,byprovider(ineuros)MinimaltelecommonthlyfeeinPortugal2024,byproviderMEO18.9824.9914.997.5NOS32.9924.9910.497.5NOWO22.519.1721.566.25-Vodafone32.924.95.9PayTVFixedbroadbandFixed-linetelephoneMobiletelephonewithinternetonmobileMobilebroadbandPC,tablet,flashdriveorrouterFixedbroadband+PayTV9.5815.932.924.932.932.91516.532.9931.9931.6232.9932.9932.9932.9932.9922.521.5622.522.5Fixedbroadband+Fixed-linetelephonePayTV+Fixed-linetelephoneFixedbroadband+PayTV+Fixed-linetelephone+MobiletelephoneFixedbroadband+PayTV+Fixed-linetelephone+Mobiletelephonewithinternetonmobile57.9957.993058.96Description:AsofJanuary2024,theserviceprovider,inPortugal,withthelowestminimalpricesoftelecommunicationservicesinbundleswasNOWO.Whenreferringtoisolatedservices,itpossessedthelowestminimalpriceforpayTV,at22.5eurospermonth,whileNOS,MEO,andVodafonehadidenticaloffersforallotherservices.ReadmoreNote(s):Portugal;January2024Source(s):ANACOMNumberofsubscriberstoresidentialoffersinPortugalfrom2020to2022,byservice(inmillions)NumberofsubscriberstoresidentialoffersinPortugal2020-2022,byservice20202021202216141210813.813.112.9119.99.663.83.83.83.73.73.63.53.543.321.31.31.20MobilebroadbandFixedbroadbandPaytelevisionFixed-linetelephoneMobiletelephoneAllservices7Description:InPortugal,thetelecommunicationsservicewiththemostsubscriberswasthemobiletelephoneservice,whichregistered11millionsubscribersin2022.Thiswasalsotheservicethatsawthehighestincreaseinclientsfrom2021to2022,goingupbymorethan1.1million.Followingwerefixed-linetelephoneandpaytelevisionsubscribers,whosenumberroseto3.8million.ReadmoreNote(s):Portugal;2020to2022Source(s):ANACOMShareofindividualswithaccesstotelecommunicationservicesinPortugalin2023,byageandserviceShareofindividualswithaccesstotelecomservicesinPortugal2023,byageShareofrespondentsMobilebroadband40%

50%Telecommunicationservicesintegratedinbundles10%

20%

30%Fixed-linetelephoneFixedbroadband70%

80%PayTV90%0%60%100%16-24yearsold25-34yearsold35-44yearsold45-54yearsold55-64yearsold65-74yearsold8Description:In2023,payTVregisteredthehighestoverallpenetrationofalltelecommunicationservices.Ofpeopleagedbetween16and24years,thisservicereached96percent.Thepenetrationrateoffixed-linebroadbandamongindividualsbetween25to34yearsofagereachedthehighestoverallvalue,namely96percent.ReadmoreNote(s):Portugal;May4toJuly31,2023;7,672households;16-74yearsold;RespondentswhousedtheinternetinthethreemonthsbeforetheinterviewSource(s):ANACOM;StatisticsPortugalDistributionoftimespentoncallsinPortugalfrom2019to2022,bynetworkShareoftimespentoncallsinPortugal2019-2022,bynetworkCallsoriginatingfromfixednetworkCallsoriginatingfrommobilenetwork100%90%80%70%60%50%40%30%20%10%0%88.4%89.2%90.8%92.2%11.6%201910.8%20209.2%20217.8%20229Description:InPortugal,thedistributionoftimespentontelephonecallsmassivelypendsonmobilenetworks,as,alreadyin2019,84percentofalltelephonicconversationtimeoccurredincallsoriginatingfromthisnetwork.By2022,theshareoftimespentoncallsoriginatingfromfixednetworkshaddecreasedtosolelyeightpercent.ReadmoreNote(s):Portugal;2019to2022Source(s):ANACOM;PORDATA;StatisticsPortugalDistributionofinternetconnectionsinPortugalin2023,byaccessandregionDistributionofinternetconnectionsinPortugal2023,byaccessandregionFixedinternetconnection89.8%Mobileinternetconnection83.8%100%90%80%70%60%50%40%30%20%10%0%89.3%87.6%81.1%80.5%80.3%55.9%47.6%46.9%46.4%46.4%46.9%46.1%NorthernPortugalCentralPortugalLisbonregionAlentejoAlgarveAzoresMadeira10Description:InPortugal,theproportionoffixedinternetconnectionsamongresidentsin2023wasthehighestintheLisbonregion,atashareof90percent.TheAzoresfollowed,withashareof89percent.

ReadmoreNote(s):Portugal;May4toJuly31,2023;7,672households;16-74yearsold;AmongrespondentswhousedtheinternetinthethreemonthsbeforethesurveySource(s):StatisticsPortugalFixedtelecommunicationserviceusageinPortugalin2023,byservicetypeFixedtelecommunicationserviceusageinPortugal2023,byservicetypeShareofrespondentsIncludedinapackage30%

40%Total50%0%10%20%60%70%80%90%100%86.4%FixedtelecommunicationservicesTVbysubscription92.3%82.9%88.3%79.7%83.8%FixedinternetconnectionFixedtelephone64.7%80.7%11Description:InPortugal,92percentofhouseholdshadfixedtelecommunicationservicesin2023,86percentofwhichwereintegratedintopackageswithotherfixedormobiletelecommunicationservices.Televisionwastheservicemostsubscribed,by88percentofrespondents,and,in83percentofcases,itwasintegratedintoabundle.Fixedinternetconnectionwassubscribedby84percentofhouseholds,80percentoftimesaspartofapackage.

ReadmoreNote(s):Portugal;May4toJuly31,2023;7,672households;16-74yearsold;AmongrespondentswhousedtheinternetinthethreemonthsbeforethesurveySource(s):StatisticsPortugalGroundsforcomplaintsabouttelecommunicationsservicesinPortugalin2023(in1,000s)GroundsforcomplaintsabouttelecomservicesinPortugal2023Complaintsinthousands1002468121416182022ServiceinvoicingContractingservicesTechnicalassistanceServicefailures19.116.813.113.1Cancellationofservices9.512Description:In2023,thereasonthatledtomorecomplaintsregardingtelecommunicationservicesinPortugalwasserviceinvoicing,asitpromptedmorethan19,000claims.Behindwerecontractingservices,groundsthatjustifiedalmost17,000claims.Inthirdplace,technicalassistancecaused13,000complaints.ReadmoreNote(s):Portugal;2023Source(s):ANACOMMostclaimedreasonsfortelecomservicecomplaintsinPortugalin2023MostclaimedreasonsfortelecomservicecomplaintsinPortugal2023Shareofcomplaints0%2%4%6%8%10%12%14%16%18%17%DelayordeficientrepairofservicefailuresDelayornon-resolutionofclaims13%Failuresintheaccesstofixed-lineinternetFailuresintheserviceofpayTV12%8%DelayordeficientinitialconnectionoffixedservicesBillingofamountsreferringtonon-fulfilledconditionsBillingofamountsreferringtoservicesnotprovidedActivationofserviceswithoutconsent6%6%6%5%13Description:Asof2023,17percentofallclaimsrelatedtotelecommunicationserviceswereduetodelaysordeficientrepairsofservicefailures.Thesecondmostcommonreasonpromptingcomplaints,namely13percentofthem,werethedelayornon-resolutionofpreviousclaims,whilethethirdwasrelatedtothefailuresintheaccesstofixed-lineinternet,atashareof12percent.ReadmoreNote(s):Portugal;2023Source(s):ANACOMCHAPTER

02Fixed-linetelephonyNumberoffixedtelephoneserviceaccessesinPortugalfrom2021to2023,bytype(in1,000s)NumberoffixedtelephoneserviceaccessesinPortugal2021-2023,bytype2021202220235,0004,5004,0003,5003,0002,5002,0001,5004,6794,4854,2011,0004644314033883495000255224201182AnalogaccessesIntegratedServiceDigitalNetworkorDiginetFixed-lineaccessessupportedonmobilenetworksVoiceOverInternetProtocol(VoIP)andVOB15Description:InPortugal,theonlytypeoffixedtelephoneservicewhichincreasedinnumberofaccesseswasVoIPandVOB,goingfrom4.2millionin2021,tomorethan4.6millionin2023.ReadmoreNote(s):Portugal;2021to2023Source(s):ANACOMNumberoffixedtelephoneserviceaccessesinPortugalfrom2021to2023,bysegment(inmillions)NumberoffixedtelephoneserviceaccessesinPortugal2021-2023,bysegmentResidentialaccessesNon-residentialaccesses4.54.043.993.914.03.53.02.52.01.51.00.50.01.361.381.3220212022202316Description:In2023,thenumberofresidentialfixedtelephoneaccessesamountedtofourmillion,whereas,in2021,theytotaled3.9million.Intermsofnon-residentialaccesses,theincreasewasevenhigher,goingfrom1.32million,in2021,toalmost1.4millionaccessesin2022and2023.ReadmoreNote(s):Portugal;2021to2023Source(s):ANACOMShareoffixedtelephoneserviceaccessesinPortugalfrom2021to2023,byproviderShareoffixedtelephoneserviceaccessesinPortugal2021-2023,byprovider20212022202350%45%40%35%30%25%20%15%10%5%0%MEOGrupoNOSVodafoneNOWOOnitelecomARTelecomColtTelecomOtherproviders17Description:InPortugal,MEOwas,in2021,2022,and2023,responsiblefor45percentoffixedtelephoneaccesses.Following,NOSpresentedadecreaseof0.2percentagepointsfrom2021to2022,resultinginashareof32.5inthelatteryear.ThethirdbiggestproviderwasVodafone,whichincreaseditsshareoffixedtelephoneaccessesby0.3percentagepoints,conquering19.6percentoftelephoneaccessesin2023.

ReadmoreNote(s):Portugal;2021to2023Source(s):ANACOMFixed-linevoicecallvolumeinPortugalfrom2022to2023,bytype(inmillionminutes)Fixed-linevoicecallvolumeinPortugal2022-2023,bytypeFixed-linetrafficinmillionminutes2023

202205001,0001,5002,0002,5001,774Nationalfixed-fixedtraffic2,179552565Nationalfixed-mobiletrafficNomadVoIPtraffic173204101128InternationalexittrafficNationalfixednon-geographicalnumberstrafficOtherfixednationaltrafic76109486423Nationaltrafficoriginatedinpublicposts18Description:In2022,voicecalldurationbetweentwofixedtelephonesinPortugalreachedalmost2.2billionminutes,whereasthisnumbertotaledonly565millionminuteswhenitcametocommunicationsbetweenafixedandamobilephone.Fixedtelephoneserviceamountedtomorethanthreebillionminutes,whilenomadVoIPtraffictotaled204millionminutes.In2023,fixed-linevoicecallvolumedecreasedinallaccesstypes,withthebiggestdecrease,namely31percent,occurringwith[...]

ReadmoreNote(s):Portugal;2022to2023Source(s):ANACOMCHAPTER

03MobiletelephonyNumberofcellularmobileconnectionsinPortugalfrom4thquarter2021to4thquarter2023(inmillions)NumberofcellularmobileconnectionsinPortugalQ42021-Q420231614.314.21413.813.813.813.713.513.514121086420Q42021Q12022Q22022Q32022Q42022Q12023Q22023Q32023Q4202320Description:Overtheobservedperiod,thenumberofcellularmobileconnectionsinPortugalgenerallyincreased.Betweenthefourthquarterof2021andthesecondquarterof2023,cellularmobileconnectionsincreasedfrom13.5millionto14million.Inthethirdandfourthquartersof2023,thenumberincreasedmorerapidly,reachingatotalof14.3millionoverthisperiod..ReadmoreNote(s):Portugal;Q42021toQ42023Source(s):DataReportal;GSMAIntelligence;Meltwater;WeAreSocialDistributionofmobileconnectionsinPortugalin2023,byproviderandtypeDistributionofmobileconnectionsinPortugal2023,byproviderandtypeShareofaccessesM2MMobileaccesseswitheffectiveuse(excludingM2MandPC/flashdrive/tablet/router)Mobileaccesseswitheffectiveuse(excludingM2M)Activemobileaccesses0%10%20%30%40%50%60%MEONOSVodafoneNOWOLycamobile21/statistics/1380435/portugal-mobile-connections-by-provider-and-typeInPortugal,MEOwasthetelecommunicationserviceproviderwiththehighestshareofactivemobileaccesseswitheffectiveusein2023,namely38percent.NOSfollowed,withashareof30percent,whileVodafonewasinthirdplace,with28percent.ReadmoreNote(s):Portugal;2023Source(s):ANACOMAveragemonthlymobilevoicetrafficperaccessinPortugalin2023,bytype(inminutes)AveragemonthlymobilevoicetrafficinPortugal2023,bytype12099100806040200951263On-netOff-netCallstofixedlinesCallstointernationalnetworksCallstonon-geographicalnumbers22Description:InPortugal,asof2023,99minutespermonthwerespent,onaverage,inmobilecallsbetweenoneoperator'shomenetwork.Another95minuteswerespent,onaverage,incallsbetweendifferentnetworkproviders.Tofixedlines,eachmobileaccesspresentedamonthlyaverageof12minutes.ReadmoreNote(s):Portugal;2023Source(s):ANACOMMobilevoicetrafficinPortugalfrom2022to2023(inmillionminutes)MobilevoicetrafficinPortugal2022-20232022202318,00016,00014,00012,00010,0008,0006,0004,0002,000015,93715,28115,10714,6202,0591,893971954619413On-netOff-netTonationalfixedlinetelephoneTointernationalnetworkprovidersToanon-geographicalnumber23/statistics/1380557/portugal-mobile-voice-trafficAsof2022,thehighestmobilelinetrafficoccurredbetweentelephonesbelongingtothesameprovider,andamountedtoalmost16billionminutes.Notfarbehind,with15billionminutesoftraffic,werecallstoothernationalmobilelinetrafficoperators.ReadmoreNote(s):Portugal;2022to2023Source(s):ANACOMNumberofSMSsentinPortugalfrom2019to2023(inmillions)NumberofSMSsentinPortugal2019-202316,00014,72914,00012,00010,0008,0006,0004,0002,000011,43010,72910,5629,4102019202020212022202324Description:InPortugal,thenumberofSMSsentdecreasedfromalmost10.8billion,in2021,to10.6billion,in2022,anumberthatrepresentsanaverageofapproximately2.3SMSsentdaily,permobilephonewitheffectiveuse.Thisdecreasingtrendhasbeenregisteredsince2020whenthenumberofSMSsentloweredfrom15billionregisteredin2019to11billion,anditcontinuedduringtheyear2023,when9.4billionSMSweresent.ReadmoreNote(s):Portugal;2019to2023Source(s):ANACOMCHAPTER

04Fixed-lineinternetNumberofaccessestofixed-lineinternetinPortugalfrom2020to2023,bytype(in1,000s)Numberofaccessestofixed-lineinternetinPortugal2020-2023,bytypeNumberofaccessesinthousands2023

2022

2021

20201,000

1,50005002,0002,5003,0003,0483,5002,845Opticalfiber(FTTH)Modembycable2,5852,2911,1721,1891,1951,204241251268286MobilenetworksinstationarylocationsAsymmetricDigitalSubscriberLine(ADSL)12817825837326Description:InPortugal,opticalfiberwasthemostpopularfixedbroadbandinternetaccesstypein2023,countingmorethanthreemillionaccesses.Cablemodemaccessesfollowed,withalmost1.2million.Thetypeoffixedbroadbandaccesswiththehighestvariationinthenumberofaccesses,whencomparedto2022,wasADSL,whichdecreasedfrom178,000to128,000accesses.

ReadmoreNote(s):Portugal;2020to2023Source(s):ANACOMFixedbroadbandinternetpenetrationrateinPortugalfrom2021to2023,bytypeFixedbroadbandinternetpenetrationrateinPortugal2021-2023,bytype20212022202350%45%40%44%42.7%41.7%35%29.1%30%25%20%15%10%5%27.2%25%11.5%

11.4%11.2%2.6%2.4%2.5%2.3%1.7%ADSL1.2%0%OpticalfiberModembycableMobilenetworkTotal27Description:Between2021and2023,thetotalpenetrationrateoffixedbroadbandinternetaccessincreasedbymorethantwopercentinPortugal.In2023,fromallthetechnologiesavailableforinternetaccess,opticalfiberhadthehighestpenetrationratewith29percent,followedbycablewith11.2percent.ReadmoreNote(s):Portugal;2021to2023Source(s):ANACOMDistributionoffixedbroadbandsubscriptionsinPortugalin2023,byaccesstypeDistributionoffixedbroadbandsubscriptionsinPortugal2023,byaccesstype70%60%50%40%30%20%10%0%66.2%25.5%Cable5.2%2.8%OpticalfiberMobilenetworkAsymmetricDigitalSubscriberLine28Description:In2023,opticalfiberwasthemainformoffixedbroadbandinternetaccess,reaching66percentoftotalaccessesinPortugal.Cableaccessrepresented26percentofthesubscriptions,whilemobilenetworksaccountedforafivepercentshareofinternetaccess.ADSLwastheleastpopularwayofaccessingtheinternet,measuringatthreepercent.ReadmoreNote(s):Portugal;2023Source(s):ANACOMShareoffixed-lineinternetaccessesinPortugalfrom2020to2023,byproviderShareoffixed-lineinternetaccessesinPortugal2020-2023,byproviderMEONOSVodafoneNOWOGroup/OnitelecomOther100%90%80%70%60%50%40%30%20%10%0%202020212022202329Description:InPortugal,in2021,MEOdominatedthefixed-internetmarket,accountingfor40.7percentofaccesses.Inthefollowingyear,itsshareroseslightlyto40.9percent,while,in2023,itroseagain0.2percentagepoints.NOSfollowed,presentingareductionfrom35percent,in2020,to34percent,in2022and2023.Vodafonerankedthird,withashareof22percentoffixed-lineinternetaccessesin2023.ReadmoreNote(s):Portugal;2020to2023Source(s):ANACOMFixed-linebroadbandinternetenterprisepenetrationinPortugalin2023,bysizeFixed-linebroadbandinternetenterprisepenetrationinPortugal2023,bysizeShareofenterprises20%

30%0%10%40%50%60%70%80%90%100%Micro-enterprises(upto9employees)Smallenterprises(10-49employees)81.7%94.5%Smallandmedium-sizedenterprises(10-249employees)Medium-sizedenterprises(50-249employees)Largeenterprises(250ormoreemployees)97.6%94.9%98.9%30Description:In2023,thehighestpenetrationoffixed-linebroadbandinternetamongPortugueseenterpriseswasregisteredinlargecorporations,atashareof99percent.Bycomparison,micro-enterpriseswithlessthan10employeesregisteredafixed-linebroadbandpenetrationatashareof82percent.Ingeneral,enterprisesinPortugalpresentedanelevatedadoptionofthistypeofinternetaccess.

ReadmoreNote(s):Portugal;2023Source(s):ANACOM;EuropeanUnionOpenDataPortal;StatisticsPortugalCHAPTER

05MobileinternetNumberofmobileinternetusersinPortugalfrom2020to2029(inmillions)MobileinternetusersinPortugal2020-20291098.928.798.658.58.338.147.9387.4476.4565432105.29202020212022202320242025202620272028202932Description:ThenumberofsmartphoneusersinPortugalwasforecasttocontinuouslyincreasebetween2024and2029byintotal0.8millionusers(+9.83percent).Aftertheninthconsecutiveincreasingyear,thesmartphoneuserbaseisestimatedtoreach8.92millionusersandthereforeanewpeakin2029.Notably,thenumberofsmartphoneuserswascontinuouslyincreasingoverthepastyears.ReadmoreNote(s):Portugal;2020to2029;Mobilephoneusersofanyagewhoaccesstheinternetviamobilephone(browserorapp)atleastoncepermonthSource(s):ShareofmobileinternetsubscribersinPortugalfrom2021to2023,byproviderShareofmobileinternetsubscribersinPortugal2021-2023,byprovider20212022202340%36.7%35.9%35.5%35%30%25%20%15%10%5%32.7%31.8%30.3%29.6%28.9%27.4%2.2%2.3%2.2%2.1%1.1%1%0%MEONOSVodafoneNOWOLycamobile33Description:InPortugal,MEOheldthehighestshareofmobileinternetsubscribers,37percent,in2021,and36percent,in2022.NOSfollowed,withashareof32percent,in2022and,by2023,33percent.Vodafoneclosedthepodiumofmobileinternetproviderswith27percentasshareofsubscribersin2023.ReadmoreNote(s):Portugal;2021to2023Source(s):ANACOMMediandownloadspeedonmobiledevicesinPortugalfrom1stquarterto2ndquarter2023,byoperator(inMbps)MediandownloadspeedonmobiledevicesinPortugalQ12023-Q22023,byoperator40035030025020015010050380.51256.5152.630NOSMEOVodafone34Description:InPortugal,inthefirsttwoquartersof2023,NOShadthehighestmedianmobileinternetdownloadspeedamongallnetworkoperators,reachingaspeedofalmost381Mbps.ItwasfollowedbyMEO,with257Mbps.

ReadmoreNote(s):Portugal;Q12023toQ22023Source(s):Ookla;SpeedtestShareofmobilewebtrafficinPortugalinDecember2023,byoperatingsystemShareofmobilewebtrafficinPortugalDecember2023,byoperatingsystemShareoftraffic40%0%10%20%30%50%60%70%80%AndroidAppleiOS68.94%30.62%SamsungOS0.37%KaiOS

0%Other

0.07%35Description:AsofDecember2023,theoperatingsystemthatregisteredthehighestshareofmobilewebtrafficinPortugalwasAndroid,with69percent.ThewebtrafficoriginatingfromAppleiOSmobiledevicescorrespondedto31percentofallwebtraffic.Thesetwooperatingsystemsdominatedthemarket.ReadmoreNote(s):Portugal;December2023Source(s):DataReportal;GSMAIntelligence;GWI;Meltwater;StatCounter;WeAreSocialInternettrafficviamobilebroadbandinPortugalfrom2021to2023(inpetabytes)InternettrafficviamobilebroadbandinPortugal2021-2023ViaPC,tablet,flashdrive,orrouterViacellphone1,4001,2001,000800905.3600617.84002000410.4282.572023235.32022185202136/statistics/1380594/portugal-internet-traffic-via-mobile-broadbandInPortugal,mobilebroadbandinternetaccessviacellphoneincreasedalmostby47percentfrom2022to20223.Theincreasewaslowerfortheaccessviaothermobiledevices,20percent.Intotal,therewasapositivevariationof39percentin2023.

ReadmoreNote(s):Portugal;2021to2023Source(s):ANACOMShareofinternettrafficviamobilebroadbandinPortugalfrom2021to2023,byproviderShareofmobilebroadbandinternettrafficinPortugal2021-2023,byprovider20212022202345%40%35%30%25%20%15%10%5%42.3%36.4%35.7%35.4%34.6%29.9%28.2%28.1%27.3%0.6%0.8%0.9%0%NOSVodafoneMEOOtherproviders37Description:PortuguesemobilebroadbandinternettrafficwasdominatedbyNOS,whichsurpassedVodafoneand,in2022,presentedatrafficshareof36.4percent.By2023,ithadashareof35.7.Vodafonefollowed,withashareof35.4percent,in2023,whileMEOpresentedaquotaof28percent.ReadmoreNote(s):Portugal;2021to2023Source(s):ANACOMMostcommonmobiledataplansinPortugalin2022MostcommonmobiledataplansinPortugal2022Shareofrespondents0%5%10%15%20%25%Upto1GB11%2-3GB4-5GB16%16%25%6-8GB9%9-12GBMorethan12GB9%IpayaccordingtomyconsumptionIuseaprepaidserviceUnlimiteddatavolumeIdon'tusemobiledataonmysmartphoneDon'tknow1%1%2%7%4%Noanswer

0%38Description:Whenaskedabout"Mostcommonmobiledataplans",16percentofPortugueserespondentsanswer"2-3GB".Thisonlinesurveywasconductedin2022,among1,011consumers.

ReadmoreNote(s):Portugal;07April2022to17June2022;1011respondents;18-64years;respondentswhouseasmartphone(Housing&householdequipment,Internet&devices)Source(s):ConsumerInsightsMobiledataandinternetpricesinPortugalfrom2021to2023,bybasket(inU.S.dollars)MobiledataandinternetpricesinPortugal2021-2023,bybasketPriceinU.S.dollars2023202252021010152025303527.2126.61Fixedbroadbandbasket(5GB)Data-onlymobile-broadbandbasket(2GB)30.1310.8910.8913.3115.07Mobiledataandvoicehigh-usagebasket(140min+70SMS+2GB)Mobiledataandvoicelow-usagebasket(70min+20SMS+500MB)Mobilecellularlow-usagebasket(70min+20SMS)13.3115.079.7810.6510.839.79.4910.7439Description:InPortugal,thecostsofmobiledataandinternetdecreasedfrom2021to2022,forallbaskets,withthefixedbroadbandbasketrecordingthelargestdecrease,from30U.S.dollarstoalmost27U.S.dollars.

ReadmoreNote(s):Portugal;2021to2023Source(s):ITUShareofenterprisesusingbroadbandinternetinPortugalin2022,bysectorandconnectiontypeEnterprisesusingbroadbandinternetinPortugal2022,bysectorandconnectiontypeShareofenterprisesMobileconnection

Fixed-lineconnection20%

30%

40%

50%Broadband60%0%10%70%80%90%100%InformationandcommunicationCateringandaccommodationCommerceTransportationandstorageIndustryandenergyConstructionandrealestateOtherservicesTotal40Description:Asof2022,97percentofPortugueseenterprisesusedbroadbandinternet,withfixed-lineconnectionsbeingthepreferredaccesstype,registeringashareof95percent.Thesectorofinformationandcommunicationregisteredthehighestpercentageofinternetaccessamongallsectorsofactivity,at99.5percent,whereasthecateringandaccommodationsectorpresentedthelowestquotaofb