商务英语口预定（new）

Business

EnglishLOGO商务英语口语ByTony

Room

ReservationLOGO预定酒店TaskOne目录CONTENTSPart1Part2Part3Part4话题引入Lead

InPreparation房型类别Process预定关键词Review复习

Lead

inLOGO话题引入PartOneI、Lead

In

Greeting｜

Direction｜Thanks｜Apologies｜Checkin｜

Farewell｜HotelplaceDo

you

know

how

to

call

these

facilities

in

a

hotel

?

LobbyDining

HallConference

roomFitness

roomSwimming

PoolHere

are

some

pictures

for

you

to

tell.

Types

of

RoomLOGO房型种类PartTwoII.

Preparations

Greeting｜

Direction｜Thanks｜Apologies｜Checkin｜

Farewell｜HotelplaceCommon

Room

Types

for

Business

travel:●

SingleRoom单人间●

DoubleRoom双人间●

KingSize&QueenSizeRoom大床间●

BusinessRoom商务标间●

ExecutiveRoom行政标间●

RearViewRoom背街房●

FrontViewRoom朝街房The

followings

are

some

ProcessesLOGO预定关键词PartThree预定关键词The

key

information

you

need

to

ask

and

provide:1.

What

type

of

room

do

you

prefer?2.

How

many

days

will

you

stay

and

how

many

people

to

live?3.

What

is

the

rate?情景1：询问是否有预订……NEXTDidyouhaveareservationwithus?/Didyoumakeareservation,please?—您有预订吗No,Ijustarrivedinthisplace.—没有，我刚到这里。Wehavesinglerooms,doublerooms,suitesandluxurysuitesinourhotel.—我们有单间、双人间、套间和豪华套间。

Iwantasingleroomwithwindow.—单人间，有窗户。I’msorry,wedon’thaveanysingleroomsleft/allsingleroomshavebeenbooked,wouldyoulikeadoubleroom?—?对不起，我们没有单间了，双人间可以吗？。

Yes,please.—可以。预定关键词情景2：询问入住天数、人数……NEXTTwodays,please.—住两天。Howlongdoyouplan/expecttostay?/Howmanydayswillyoustay?—请问需要住几天？Onlymyself.—只有我一个人。OK.Howmanypeoplearethere,please?—您一起有几个人？OK,sir.Pleasewaitamoment/second.—好的，请稍等。预定关键词情景3：询问房价……NEXTWhat’stheroomratetoday?—今天房价多少？OK,I’lltakeitfortwonights.—一个单人间，住两晚。Thepriceofasingleroomis170RMBperday./Thesingleroomrateis170RMBperday.—单间的房费是每天170元。Sure,noproblem.Thankyouverymuch,sir.—没问题，先生。非常感谢。预定关键词

ReviewLOGO复习PartFiveUsefulWords常用词回顾预订Reservation/bookMake/have

a

reservation123到达arrive

Singleroom单间

doubleroom双人间

suite套间

luxurysuite豪华套间4Like喜欢／像……prefer更喜欢（比较级）5留下／离开Leave6英语中的肯定答复Yes,please./Yep./OK,sir./Certainly,sir./Sure.noproblem.多久……Howlong…123多少……Howmany…待／留／保持Stay4Waitamoment/second/minute.稍等一下5期望／想做……Expect6等待WaitUsefulWords常用词回顾……多少钱？Howmuch…What’sthepriceof…123房价Roomrate/price人民币RMB4折扣discountCouldyougivemeanydiscount?有折扣吗？UsefulWords常用词