商务英语写作智慧树知到期末考试答案章节答案2024年齐鲁师范学院

商务英语写作智慧树知到期末考试答案+章节答案2024年齐鲁师范学院Businesswritersoftenrecommendspecificcoursesofactiontotheirreaders,sowritinginbusinesscontextscanbedescribedas"writingtodo".（）

答案:对Insomemeetingminutesthefirstitemofthebodybeginswithapprovalofminutesofthelastmeeting.（）

答案:对Anoticeshouldincludeasmanypointsaspossibleinordertomaketheinformationclear.（）

答案:错Letterofrecommendationisalsoknownasthereferenceletter.（）

答案:对Intermsoffunction,abusinessinvitationisusedforinvitinggueststoanevent.

答案:对Don’tcrameverythingontheslides.（）

答案:对"Unfortunately,Ialreadyhaveanengagementthatafternoonandwillbeunabletoattend."Theabovesentenceislikelytobefoundinanacceptanceofaninvitation.

答案:错Itisanormalpracticeforthesecretaryateachmeetingtotaketheminutes.（）

答案:对Planningstartswithaudiencereactionandtheseaudiencesmayreceivepositive,negativeorpersuasivemessages.（）

答案:对TheBritishformatofdateisdifferentfromAmericanformat,whichisday/month/year.（）

答案:错Toannouncemergersoracquisitions,thepressreleasesshouldincludedetailsaboutallorganizationsinvolved,informationaboutthemergeroracquisitionsandquotefromtheleadershipteams.（）

答案:对IntheU.S.,thesalutationinabusinessletterisusuallyfollowedbyacolon.（）

答案:对Youshouldsendyourfollow-upletterpromptly,usuallywithin24hoursand48hoursatthemostafteraninterview.（）

答案:对Theminuterecordershouldnothesitatetodiscardtheirrelevantinformation.（）

答案:对Poeticadjectivescanmakethecompanyprofilesmartandattractive.（）

答案:错Don’tbragwhenannouncinganawardspressrelease.（）

答案:错Pressreleasesaboutproductupdateswillexplainwhatthechangeis,whyitwasmade,andhowitbenefitstheusers.（）

答案:对Unstructuredquestionshavemultipleoptionsasanswersandasktherespondentstochoose.（）

答案:错Themajorityofacongratulationlettershouldfocusonthesender'sownexperiencesinsteadoftherecipient.

答案:错Inaninvitationletter,we'dbetterletreadersknowiftheycanbringanyadditionalguestswiththem.

答案:对Ifyouareclosewiththepersonyouarerecommending,youcanusenicknamesintheletterofrecommendation.（）

答案:错Whenyouprepareabusinessenvelope,placeyournameandaddressintheupperleftcorneroftheenvelope.（）

答案:对Businessreportscanbeshortorlong,formalorinformal.（）

答案:对Thelanguageyouuseinadvertisementisdeterminedbyyourtargetconsumers.（）

答案:对Aquestionnaireistypicallyacombinationofclose-endedandopen-endedquestions.（）

答案:对Complaintletterscanhelppreservecustomers'legalrights.

答案:对Superlativesareformedbyputting“-er”attheendofanadjectiveoradverb.（）

答案:错Apropercomplaintlettermayincludeabusivelanguagetoresolvetheproblem.

答案:错Afollow-upletterissenttoapotentialemployerbeforeyousendyourrésuméforreview.（）

答案:错Thepressreleasesannouncingnewproductlauncheswillemphasizetheproduct’sspecials,pricing,availability,andanyotherdetailsthatmaybevaluabletoconsumers.（）

答案:对Whichofthefollowingadvertisementsbelongtoclassifiedadvertisement?（）

答案:Lost&found###Saleofpropertyorobject###To-let###SituationVacantWhichofthefollowingshouldbeincludedinthecontactinformationsectionincompanyprofile?（）

答案:address###email###link###phonenumberWhichofthefollowingaregoodquestionsinaquestionnaire?（）

答案:Howmanydaysaweekdoyouusuallyeatbreakfast?###Howwelldoyouknowaboutdatascience?Whichofthefollowingpressreleaseisproper?（）

答案:FacebookDoesn’tCareaboutyourreach---andneitherdousers.###AcmeInc.announcesanewproduct.Whichofthefollowingarevaguequestionsinaquestionnaire?（）

答案:Didyouenjoyit?###DoyouownatabletPC?Whatdoesarefusaloftheinvitationusuallyinclude?

答案:areasonfornotcoming###thanksfortheinvitation###anapologyfornotcomingPositivemessagesmightbeitemssuchas（）.

答案:directions###congratulations###somewhatroutineorexpected###confirmationsWhichofthefollowingquestionsarebiasedquestions?（）

答案:Whatproblemsdoyouhavewiththedesignteam?###Howgreatisourhard-workingcustomerserviceteam?Inbusinesscommunication,thank-youletterscanbesentto(

).

答案:suppliers###employees###managers###clientsTocoverourshipment,werequestyouto（）acommercialL/CinourfavorforthecontractedamountthroughaJapanesebank.

答案:open###establishWhichofthefollowingisopen-endedquestions?（）

答案:Howwouldyoudescribethecustomerexperiencewithourbrand?###Whatmakesourservicedeliverystandoutforyou?Inbusinesscommunication,whichofthefollowingchoicesarepossiblereasonsforwritingacomplaintletter?

答案:faultyproducts###goodsnotdeliveredproperly###violationoftermsandconditions###billingmistakesThemostcommonlyseentypesofrésumésforjobapplicantsare:（）

答案:Basicrésumé###Chronologicalrésumé###FunctionalrésuméWhatarethefeaturesofcommercialadvertisement?（）

答案:catchyphrases###specialoffer###attractiveslogansStandardmemoformatconsistsof（）

答案:aheadingsection###atext/bodysectionHeadlineinapressreleaseshouldbe（）

答案:short###newsworthy###catchyWhatarethewaystocreatedesireforyourproduct?（）

答案:invokeaudience’snostalgia###appealyouraudience’semotion###playtopeople’shealthconcern###writeagoodbridgeThetitleofabusinessreportshouldbe（）

答案:straightforward###informativeWhichofthefollowingsentencesarelikelytobefoundinathank-youletter?

答案:Iappreciatetheinformationandadviceyouhaveshared.###Mygratitudeisbeyondtheword’sdescription.Whichofthefollowingverbsarestrongverbsof“do”?（）

答案:develop###produce###generateWhichtonewouldyouchoosewhenyouarewritinganinvitationletter?

答案:genuineWhichofthefollowingchoicesisNOTapossiblesituationforwritingathank-youletter?

答案:Thesuppliersentyoudefectivegoods.Wecanallowa2%discount（）allordersofUS$6,000invalueandover.

答案:onWhatisthepurposeofwritinganapologyletter?

答案:Toatoneforamistake,offense,orharmthatyoucausedtowardanotherparty.Forbetterreadability,itispreferablethatbulletpointsare:（）

答案:shortphrasesorpartialsentencesTherhetoricaldeviceappliedintheadvertisement“incredibleingredientsmakeincrediblemeals”ofBlueAronis.（）

答案:alliterationWhichofthefollowingadvertisementcanrealizeemotionalappeal?（）

答案:Look,Ma,nocavities!Whichofthefollowingquestionsarebetterquestions?（）

答案:Howoftendoyoubyitemsonline?Foranyinformationastoourfinancialstanding,pleaserefer（）ABC,ShanghaiBranch.

答案:toCongratulationlettersshouldbeginwith(

).

答案:theexpressionofcongratulationsToselectthecontentofyourpresentation,youshouldknow:（）

答案:theaudience’sneedsInitially,apresentationisaformof:（）

答案:one-waycommunicationTocontrasttextonapresentationslideforbetterviewing,itispreferabletouse:（）

答案:darktextonalightbackgroundWhatkindoflettermayincludethefollowingsentence："Pleaseacceptmysincerecongratulationsonyourpromotiontoregionalmanager."?

答案:acongratulationletterWhichoneistransactionalbusinesswriting?（）

答案:BusinessletterPleasesignandreturnonecopytous（）ourfile.

答案:forApresentationisaformoforalcommunicationinwhichapersonsharesfactualinformationwithanaudiencethatis:（）

答案:specificWearemuchobliged（）youforyourletterMay5th.

答案:toWhenyouwriteacomplaintletter,itisofvitalimportanceto(

).

答案:alloftheaboveTheaudienceforapresentationconsistsofpeoplewho:（）

答案:varyintheirlevelofinformationandpurposeSummary,anddiscussionsegmentshouldaccountfor（）ofamemo.

答案:1/2Thetoneofafollow-uplettershouldnotbe（）.

答案:aggressiveWhichofthefollowingisnotintheintroductionofastandardreport?（）

答案:subjectTrainingmaterialsare（）writing.

答案:instructionalGoodtestimonialsinacompanyprofilecannotbefrom___.（）

答案:Thecompany’sCEOForgoodssoldonCIFbasis,insuranceistobeeffectedbyus（）110%oftheinvoicevalue.

答案:forInthefollowingbusinessdocumentationaltypes,（）istransactionalbusinesswriting.

答案:businessletterInpresentationdesign,maximumtimeisgiventothe:（）

答案:mainbodyWeareindebted（）yournameand

addresstoMr.Smith,

答案:forWhenrehearsingapresentation,itishelpfultorecognizeandprevent:（）

答案:FillerssuchasummandahhThejobapplicantmustmakesuretheletterofapplicationisprofessionalinformat,organizationstyle,andgrammar.（）

答案:对Basicrésuméisoftenusedbygraduateswhodonothavemanyworkexperiences.（）

答案:对Whichofthefollowingisnotrightaboutcomposingarésumé?（）

答案:Makeupqualitiesyoudon’thaveAnapplicationletterisalsoknownasa（）.

答案:coverletterTheapplicant’squalitiesandskillsshouldallbementioned,nomattertheyarespecifictotheapplicant’sjobrequestornot.（）

答案:错Follow-uplettersshouldbe（）.

答案:concise###freefromtypos###wellwrittenIfyouknowyouaregoingtogetajobofferfromacertaincompany,thenitisnotnecessarytowriteafollow-upletter.（）

答案:错Allawardsandhonorsthatyoureceivedmustbelistedinordertoimpressthepotentialemployer.（）

答案:错Lettersofrecommendationaretypicallyrelatedtoemployment,admissionstoinstitutionsofhighereducation,andscholarshipeligibility.（）

答案:对ItisOKforthejobapplicanttosendafollow-upletterover2weeksafteraninterview.（）

答案:错Thebodysectionofamemocanbeclassifiedinto:（）

答案:openingsegment###discussionsegment###closingsegmentWhichofthefollowingstatementsaboutminute-takingiswrong?（）

答案:Useabbreviations,evenwhenyoucannotunderstandthemlaterWhichofthefollowingisrightaboutthelengthofdifferentpartsofamemo?（）

答案:Heading:1/8ofthememoMemosshouldbeaslongaspossibletoprovideenoughinformation.（）

答案:错Themessageofanoticecanbeabout:（）

答案:changesofplan###instructions###temporaryaddresschanges###warningsNoticesareusuallyveryshort,sowedon’tneedtodouble-checkthespelling.（）

答案:错Theminutetakershouldincludehisorherpersonaljudgementonthematter.（）

答案:错Whichofthefollowingisnotinthefourgoldenrulesforbusinessreports?（）

答案:OpenWhatshouldbeincludedinacompany’sprofile?（）

答案:Thestoryofthecompany’sfounding###Thecompany’svalue###Thecompany’sproductsandservicesFollowing“miniskirtrule”whenwritingpressreleaseleadmeanstheleadshouldbelongenoughtocovertheessentials,butshortenoughtokeepitinteresting.（）

答案:对Readingoutaspresentationis（）

答案:allowed###dullAdvertisementcanbecategorizedintoclassifiedadvertisementandcommercialadvertisement.（）

答案:对WhichoneisNOTincludedinthestepsofwritingpressreleases?（）

答案:TellastoryindetailWhichsectionofStarbuck’scompanyprofileisthemostattractivepart?（）

答案:folkloreWhataretheprinciplesofwritinganadvertisement?（）

答案:Createdesireforyourproduct.###Writeanattention-grabbingheadline.###Keepitbrief.Whichofthefollowingisspecificquestioninaquestionnaire?（）

答案:Whatdidyouthinkabouttheflavoroftheicecream?Jargonisrecommendedtobeusedinquestionnairestoshowprofessionalism.（）

答案:错Tomakeapresentationeffectiveandimpressive,youshoulduse:（）

答案:asimpleandactiveformofsentencesWhichofthefollowingchoicesisNOTapossiblereasonformakingacomplaintletter?

答案:earlyarrivalofproductsWritingathank-youletterisameaningfulwaytoexpressappreciationandgoodwill.

答案:对Whatshouldyoudowhenwritinganapologyletter?

答案:Besincereandgenuine.###Clarifyandtakeresponsibility.###Focusonthesolutioninsteadofthemistake.Whatareusuallyincludedinaninvitationletter?

答案:nameoftheplace###dresscodedetails###dateandeventtime###purposeAcongratulationlettershouldbesentimmediatelyafteryouknowaboutthegoodnews.

答案:对Wecanuseabusivelanguageinacomplaintletter.

答案:错Wecanexaggerateorover-praisetherecipientinacongratulationletter.

答案:错Whichtoneisproperfor

acongratulationletter?

答案:sincereandenthusiasticForthecontent,aproperthank-youletterwillnot(

).

答案:soundinsincereAnapologyletteriswrittentoacknowledgethewrongdoingandapologizeforthemistakesandbehaviorsdonetoothers.

答案:对B/Lisareceiptofthegoodsgiventotheshipperbytheshippingcompany,adocumentoftitletothegoodsandevidenceofacontactbetweentheshippingcompanyandtheshipper.（）

答案:对Afirm-offercanbewithdrawnonceitisaccepted.（）

答案:错Generallyspeaking,packingandmarkingcostsareincludedintheprice,andshallbebornebytheimporter.（）

答案:错Inquiriescanbedividedintotwomaintypes:generalinquiryandspecificenquiry.

答案:对Ifyoudonotwanttherecipienttoknowthatacopyisbeingforwardedtoathirdparty,use"bcc"for"blindcarboncopy".（）

答案:对Acounter-offerisreallyanewoffer,eventhoughthebuyerandsellermightagreetosomeorevenmostofthetermsofapurchaseorsalesoffer.（）

答案:对Whenyouprepareabusinessenvelope,putthewriter'sinformationinthecenteroftheenvelope.（）

答案:错Whenyoureceivearequestforshipment,youneedn'tgiveapromptreplytomatterifyouarenotinaposition.（）

答案:错Acompletecommunicationnotonlyincludeeverythingthereaderneedsforthereactionbutalsoinvolvesadditionalinformationwheneverorwhereveritisrequired.（）

答案:对Signatureincludestwoparts:typednameandhandwrittensignature.（）

答案:对Inamodifiedblock,theentiretextisalignedtotheleftexceptfor（）alignedtotheright.

答案:signature###letterhead###dateAbusinessletterisusuallycomposedof12parts.Amongthem,letterhead,body,（）andsignaturearenecessary.

答案:insideaddress###salutation###complimentaryclose###dateInAmericanEnglish,thesubjectlineisplacedbetweenbodyandsalutation.（）

答案:错Aletterofusuallyincludesthefollowingparts:（）.

答案:giveacompletedescriptionofthemerchandise###endtheletterwithanexpectation###mentionanycontractthatthewriterhassignedwiththegoodssupplier###specifyrequirementsrelatedtotheorderorgivesomefurtherexplanationsaboutitAsthedateisavitalpartofabusinessletter,themonthshouldbefullyspelledout,andtheyearshouldbewrittenwithallfourdigits.（）.

答案:对AletterurgingtheestablishmentofanL/Cusuallycontainsthefollowingmoves:（）.

答案:informingyourrecipientwhatyouhavealreadydoneorareplanningtodofortheorder###expressingyourexpectationforearlyreceiptoftheexpectedL/C###referrin