酒店英语智慧树知到期末考试答案2024年

酒店英语智慧树知到期末考试答案2024年酒店英语Therewassomethingwrongwithhisbackandhehadto（）.

A:gooffB:handoutC:lieflatD:tearover答案:lieflatOddOneOut.Pleasechoosetheanswerthatdoesnotfitormatchtheotheranswers.

A:sodawaterB:dietcokeC:cocktailD:coke答案:cocktailWhoseturnisitto()thetable?Thechefisreadytoservedinner.

A:moveB:makeC:getD:set答案:setAreyousatisfied()thistable?

A:intoB:withoutC:toD:with答案:withWehavebathtowelsandslipperspreparedforyouinthe().

A:livingroomB:diningroomC:lockerroomD:bedroom答案:lockerroomCouldyouplease()yournamehere?

A:makeB:signC:signatureD:give答案:signChoosethebestChinesetranslationsforthissentence.“Thetrunkcallbillwillbesenttoyourroom.”

A:你的叫车费用的账单将送到您的房间B:长途话费单将会送到您的房间C:您的主要电话费账单将会给你送到您的房间D:您的电话费账单将送到您的房间答案:长途话费单将会送到您的房间Whatdoes"turn-downservice"meaninChinese?

A:开夜床B:下楼送餐C:送货服务D:拒绝邀请答案:开夜床Wouldyouplease()thephoneforme?

A:askB:answerC:giveD:make答案:answerMyceilingis()

A:dirtyB:leakingC:brokenD:working答案:leakingHowmuchdoyoucharge()adoubleroom?

A:toB:forC:underD:by答案:forSorry,sir.Youhavetomake()forthechairyouhavebrokeninyourroom.

A:costB:expenseC:moneyD:compensation答案:compensationAsktheguest()tocleantheroomnow.

A:whetherB:dueC:canD:like答案:whetherOk.Hereareyourkeycardandbreakfast().

A:cardB:couponC:timeD:ticket答案:couponYoucanpracticeintheshallowarea,the()nearbyisgettingreadytohelpyouwheneveryouneed.

A:gardenerB:doorkeeperC:guardD:lifeguard答案:lifeguardCanyouservethat()theside?

A:byB:inC:onD:out答案:onItistruethatweofferroomservice,butitisprovidedatanextra().

A:priceB:serviceC:timeD:charge答案:chargeHowlong()yougoingtostayinourhotel?

A:wereB:willC:areD:have答案:areThebartenderscanmakeagreat()ofcocktailsonthespecialrequestofcustomers.

A:varietyB:dealC:typeD:part答案:varietyYourflighthasbeen()attheairport.

A:cancellationB:canceledC:cancelD:cancelling答案:canceledThisprogramisdesignedto()theguests'increasingdemandforentertainment.

A:meetB:makeC:assureD:set答案:meetOddOneOut.Pleasechoosetheanswerthatdoesnotfitormatchtheotheranswers.

A:miserableB:miscalculationC:misbehaveD:misunderstanding答案:miserableThisisourfirsttimetoChina,wearenot（）withChinesefood.Canyourecommendsomedishes?

A:familiarB:unfamiliarC:satisfiedD:unsatisfied答案:familiarOddOneOut.Pleasechoosetheanswerthatdoesnotfitormatchtheotheranswers.

A:arrivedB:intimeC:ontimeD:delayed答案:intimeWhatdoes"breaststroke"meaninChinese?

A:蛙泳B:蝶泳C:仰泳D:自由泳答案:蛙泳OddOneOut.Pleasechoosetheanswerthatdoesnotfitormatchtheotheranswers.

A:minibarB:ironC:kettleD:swimmingpool答案:swimmingpoolWelookforwardto()you.

A:servingB:serveC:seeD:served答案:servingI'll()yourbillforyou.

A:drawupB:drawoutC:drawbackD:drawin答案:drawupChoosethebestChinesetranslationsforthissentence.“I'dlikemywhiskyontherocks.”

A:我想要一杯加冰的威士忌B:我想要一杯威士忌C:我想要一杯不加冰的威士忌D:我想要一杯加饮料的威士忌答案:我想要一杯加冰的威士忌Whichonesaresoftdrinks?

A:CocktailB:SpriteC:CokeD:Beer答案:Coke###SpriteHotelfacilitiesinclude

A:swimmingpoolB:businesscenterC:hospitalD:fitnesscenter答案:fitnesscenter###businesscenter###swimmingpoolTherestaurantisfully()

A:bookedB:reserveC:reservedD:book答案:booked;reservedC:Therearetwoflightsonthatday.Oneisat10:00a.m.,andtheotherisat3:00p.m.()?G:Theflightat10:00a.m.

A:Whichonedoyoulike?B:Whenissuitable,morningorafternoon?C:Whichonedoyouprefer?D:Whichoneissuitable?答案:Whichoneissuitable###Whichonedoyoulike###Whichonedoyouprefer###Whenissuitable,morningorafternoonTheguestsmightcomplainabout

A:overcookedfoodB:high-speedinternetC:dirtywineglassD:leakytap答案:overcookedfood###dirtywineglass###leakytapA:Whatwouldyouliketodrink?B:(),please.

A:OrangejuiceB:BeerC:RedwineD:Cocacola答案:OrangejuiceRoomstatusisthestateofrooms.Theroomstatusisasfollows:()

A:emptyB:OCCC:V/CD:DND答案:OCC###DND###V/CAconciergeisabletorecommendtherestauranttotheguest.

A:对B:错答案:对Aconciergeisunabletohelpthegueststomakeanappointment.

A:错误B:正确答案:错误Thebusinesscenterstaffmustbeequippedwithsomebasicskillsofcomputer.

A:错B:对答案:对DNDisshortforDonotDisturb.

A:正确B:错误答案:正确Returnticketreferstoaticketforajourneytoaplaceandbackagain.

A:对B:错答案:对Awaiterorwaitresscangivesomesuggestionswhentakingguests'order.

A:对B:错答案:对Hostessreferstoamanemployedinarestauranttowelcomecustomersandleadthemtotheseats.

A:对B:错答案:错Businesscenterstaffmaysendtheticketstotheguests'roomwithouttheirpermission.

A:错B:对答案:错Inhotelindustry,SalesDepartmentcanalsobecalledSales&MarketingDepartment.

A:错B:对答案:对Housemaidareinchargeofcleaningthehouseandfixingtheroomfacilities.

A:错B:对答案:错Asalesmanageroftenneedstonegotiatewithclientsonrentalfeesandhotelroomrates.

A:正确B:错误答案:正确GuestscanrentconventionequipmentsfromBusinessCenterforfree.

A:对B:错答案:错Whenwehleptheguesttobookatable,wedonotneedtoconfirmthereservation.

A:错B:对答案:错Iftheguestwouldliketotryspicydishes,thewaitershouldrecommendCantonesecuisine.

A:错B:对答案:错Theguestshavetoorderappetizers.

A:错B:对答案:错MapoTofuandYu-ShiangShreddedPorkarerepresentativesofSichuancuisine.

A:错B:对答案:对IDDisshortforInternationalDirectDial.

A:错B:对答案:对Sichuanfoodishotandspicymainlyduetotheingredientssuchaschili.

A:正确B:错误答案:正确Checkinforwalk-inguestismoredifficultthanthereservationguest.

A:错B:对答案:对Aswitchboardisaplaceinalargeofficeorbusinesswhereallthetelephonecallsareconnected.

A:对B:错答案:对Drinksservedwiththemealareusuallywineandbeer.Thecustomermakesachoicefromawinelist

A:错B:对答案:对酒店承办宴会，要清楚宴会举行的（）。

A:KindofeventB:TimeC:NumbersofPeopleD:Place答案:Kindofevent###Time###NumbersofPeople________areacceptedifaforeignerwantstopaybycard.（）

A:MastercardB:VisacardC:WeChatpayD:Alipay答案:Mastercard###VisacardHowtoinquiretheguest’sinformation?（）

A:Theaddressortelephonenumberofguests.B:ThenameoftheguestorgroupC:ThecontacttelephonenumberD:Thecontactname.答案:Thenameoftheguestorgroup###Theaddressortelephonenumberofguests###Thecontactname###Thecontacttelephonenumber在酒店、会议室需要提前摆放好（）。

A:welcomecardB:check-indeskC:signD:welcomebanner答案:welcomebanner###welcomecard###check-indesk###signPleasefigureouttheresponsibilityfortheattendantwhenhe/shecleantheroom（）

A:entertheguestroomB:dusttheroomC:removedirtybedlinenD:disposetherubbish答案:entertheguestroom###disposetherubbish###removedirtybedlinen###dusttheroomHowtoaccompanywiththeguestasaconcierge?（）

A:Introducethehotelandfacilitiesintheway.B:Introducetheroomandservices.C:Accompanygueststofrontdesktotherooms?D:Accompanygueststofrontdesktocheckin?答案:Accompanygueststofrontdesktocheckin###Accompanygueststofrontdesktotherooms###Introducethehotelandfacilitiesintheway###IntroducetheroomandservicesInChina,whatdoyouhavetoshowandscanbeforeyouenterintoahotelduringtheepidemicperiod?_____.（）。

A:TheQRcodeB:ThezipcodeC:ThehealthcodeD:Thetravelcode答案:Thehealthcode###ThetravelcodeWhichstatement(s)show(s)inquiringthebookingtime?（）

A:MayIaskwhenwillyouarrive?B:Whenwillyouplantodepart?C:Howlongwillyouintendtostay?D:Forwhen?答案:MayIaskwhenwillyouarrive###Forwhen###Howlongwillyouintendtostay###WhenwillyouplantodepartWhichproblemswilltheguestcomplainaboutthehotel?（）

A:Thereisamistakeonchargingthebill.B:Thebellmanislatefordeliveringluggage.C:Thetoiletisflushing.D:Thetoiletisblocked,答案:Thetoiletisblocked###Thetoiletisflushing###Thereisamistakeonchargingthebill###ThebellmanislatefordeliveringluggageWhatarethedutiesdotheconciergestaffdo?（）

A:offertheregistrationformB:check-inC:attendtoguests’specialneedsD:dobellservice答案:dobellservice无论处理哪种危机，在作决策时，必须优先考虑以下几个方面：（）

A:CooperatewiththeauthoritiesinvolvedB:Protectthepublic/guestC:ProtecttheemployeesD:Protectthebusiness答案:Protecttheemployees###Protectthebusiness###Cooperatewiththeauthoritiesinvolved酒店承办会议，首先要筹备会议，要清楚会议举行的（）。

A:TimeB:AccommodationC:NumberD:Cost答案:Time###Accommodation###Number###CostThecorrectexpressionmethodsofeightmajorChinesecuisineare（）

A:ShandongCuisineB:SichuanCuisineC:FujianCuisineD:AnhuiCuisine答案:ShandongCuisine###SichuanCuisine###FujianCuisine###AnhuiCuisineWhatshouldbeknownwhenyoupreparingtheconference?（）

A:meetingroomlayoutrequirements.B:theorganizerandnameoftheconferenceC:thenumber,listandstatusoftherostrumoftheconferenceD:numberofparticipantsandmeetingtime答案:theorganizerandnameoftheconference###numberofparticipantsandmeetingtime###thenumber,listandstatusoftherostrumoftheconference###meetingroomlayoutrequirementsAllchargesmustbeenteredorpostedontheiraccountsassoonaspossible.（）

A:错B:对答案:对Thehotelreceptionistisveryoftenthefirstandlastmemberofstaffhotelsguestswillsee.（）

A:对B:错答案:对Voicemailsystemcannotbemuchmoresophisticatedinthattheycananswermanyphonesatthesametime,storeincomingvoicemessagesinpersonalizedmailboxesassociatedwiththeuser’sphonenumber,sendmessagestooneormoreotheruservoicemailboxes,etc.（）

A:对B:错答案:对TheGoldenKeysinChinajoinedtheInternationalConciergeOrganizationin1993withtheWhiteSwanHotelbeingthefirstmember.（）

A:错B:对答案:对ElevatorsareNOTTOBEUSEDinthecaseofanemergencysituationunlessotherwisedirectedbythelocalFireAuthorities.翻译为“在紧急情况下禁止使用电梯。”（）

A:错B:对答案:对Theconcierge’sjobisplayingalessimportantroleinprovidingqualityserviceforguests.（）

A:错B:对答案:错Thecustomershavetoreporttheirsymptomsiftheyfeelsickduringthequarantineinthehotel.（）

A:错B:对答案:对Thetitle”receptionist”isattributedtothepersonwhoisspecificallyemployedbyanorganizationtogreetanyvisitors,patient,orclients.（）

A:错B:对答案:对Thereceptionistshouldnotcheckinguestswithorwithoutreservations,answeranyquestionsfromtheguests.（）

A:错B:对答案:错Thefirstcourseissoupwhenpreparingforthemenuforthebanquet.（）

A:错B:对答案:错Besidesthebellservice,theconciergealsoprovidesinformationservice.（）

A:错B:对答案:对Thebusinesscentersarelikelytobeanessentialsectioninahotel.（）

A:错B:对答案:对Theservicesinthebusinesscenterareveryimportanttotheguestswhoareonbusinesstrips.（）

A:错B:对答案:对TheInternationalAirTransportAssociationisaninternationalindustrytradegroupofairlinesheadquarteredinMontreal,Quebec,Canada.（）

A:对B:错答案:对Thethirdcourseismaincoursewhenpreparingforthemenuforthebanquet.（）

A:对B:错答案:错Aftertheguestdecidestotakearoominthehotel,thereceptionistthengivesouttheregistrationformandcontinuesthecheck-insprocedures.（）

A:错B:对答案:对Aservicecharge,servicefee,orsurchargeisafeeaddedtoacustomer’sbill.（）

A:错B:对答案:对Thedutiesofcashiersarealot,suchassettlingguests’accounts,makingchanges,cashingtraveler’schecks,exchangingforeigncurrencies,balancingaccountsatthecloseofeachshift,andsoon.（）

A:对B:错答案:对forum表示可以公开讨论重要话题的论坛，如博鳌亚洲论坛。（）

A:对B:错答案:对表示峰会，是参会人员级别及会议规格很高的会议的单词是（）。

A:conferenceB:summitC:meetingD:seminar答案:AI参考:表示峰会，是参会人员级别及会议规格很高的会议的单词是（B）Summit。\n\n“峰会”是指规模较大、参会人员级别较高、会议规格较高的会议。因此，我们需要寻找一个与“峰会”含义最为接近的单词。选项B中的“Summit”意为“高峰会”，可以用来表示这种高级别的会议。而其他选项中，“conference”通常指一般的会议，“meeting”则比较通用，没有特定的级别或规格要求，“seminar”则是指研讨会或小型讨论会，也不符合“峰会”的含义。因此，正确答案是B:summit。'Accordingtotheplan,we（）oursecondprojectbytheendof2015.

A:willhavecompletedB:hadcompletedC:havecompletedD:completed答案:AI参考:答案为C：havecompleted\n我们到2015年底将会完成我们的第二个项目。由句中的"Accordingtotheplan"可知计划还没完成，要用一般将来时。bytheendof后用一般现在时或一般将来时。所以C是正确答案。因此本题答案选C。'InBritain,whenthereisnofog,theuseoftoglightsisanoffence,for（）youmayreceivea£30tine.

A:whatB:thoseC:whichD:That答案:AI参考:正确答案是A:what\n本题是一个单项选择题，根据语境可知，在英国，在没有雾的情况下使用雾灯是违法的，因为使用雾灯可能会收到30英镑的罚款。所以空格处需要填入一个引导宾语从句的连接词，而what恰好符合这个要求。因此，正确答案是A。'Ifyoucomeagaintomorrow,I’llhavethattable（）foryou.

A:readyB:preparedC:occupiedD:reserved答案:AI参考:正确答案是D:reserved。\n句意：如果你明天再来，我会为你预留那张桌子。A.ready准备好的；B.prepared准备的；C.occupied占据的；D.reserved预留的。根据句意，故选D。'Onefriend,（）fatherhascometosharetheirhome,toldmehowhardhisfatherworkedhiswholelife.

A:WhoseB:thatC:whichD:what答案:AI参考:答案为A:Whose\n这句话说的是：一个朋友，他的父亲来和他们一起住，告诉我他父亲一生工作有多么辛苦，这里是非限制性定语从句，先行词是Onefriend，指人的名词，在从句中作主语，所以用whose引导定语从句，故选A。'No,thankyou.Wedon’taccepttips,butthankyou（）.

A:tooB:allthesameC:todayD:also答案:AI参考:正确选项是B:allthesame。\n\n句子意思是“不，谢谢。我们不接受小费，但谢谢你”。选项A“too”表示“也”，不符合语境；选项C“today”表示“今天”，与句子意思不符；选项D“also”常用于肯定句中，表示“也”，也不符合语境。只有选项B“allthesame”符合句意，表示“没关系，仍然，依旧”。因此，正确答案是B。'JapanesemendrinkalotofSake.Ittastes（）likeShaoxingwine.

A:sometimesB:somethingC:somewhatD:somehow答案:AI参考:正确选项是C：somewhat。\n\n这道题考察的是副词的使用，根据句意“日本人男性喝了很多的日本酒，它的味道有点像绍兴酒。”可知somewhat在这里表示“有些、稍微”的意思，符合语境。因此，选项C是正确答案。而A、B、D都无法准确表达句子的意思。'AfterEnglish,Germanisthemostoften（）languageintheEuropeanUnion.

A:useB:touseC:UsedD:using答案:AI参考:正确答案是D:using。\n本题考查动名词作主语，句子意思为：在欧盟中，英语之后德语是最常用的语言。所以答案是D。'Sorrysir.Thisweekendhappenstobeourlongnationalbollcarandweareallbookedup.（）

A:TheladywantsaroomhuttherelenttomeavailableB:Themanwantstospendhislongholidayinthishotel.C:Themanwasnotsuccessfulinmakingaroomreservation.D:Weekendsarebaddaystobookaroom.答案:AI参考:正确选项是C:Themanwasnotsuccessfulinmakingaroomreservation.。\n\n根据题干中的信息，服务员表示这个周末酒店已经满房，所以男士没有成功预订房间。选项C表达了这个意思，而其他选项与题干中的信息不符。选项A和D都与题干中的信息相反，选项B则没有提到男士的意图。因此，正确答案是C。'WehaveinternetaccessandtheWIFIpasswordis......Thephrase“internetaccess”means（）.

A:可用的网络B:网络进程C:网络机会D:网络黑客答案:AI参考:单选题]WehaveinternetaccessandtheWIFIpasswordis......Thephrase“internetaccess”means（）.A:可用的网络\n\n在题目中，“internetaccess”指的是互联网接入，也就是能够连接到互联网的能力。因此，选项A“可用的网络”最符合题意，表示能够正常使用和访问互联网。其他选项B、C、D都与题目中的含义不符。因此，正确答案是A：可用的网络。'Theformatofbusinesslettershasslowlychangedovertimewithbusinessculture（）lessandlessformal.

A:gettingB:getsC:gotD:get答案:AI参考:正确答案是A:getting。\n句子中使用了现在分词短语gettinglessandlessformal，表示随着商业文化变得越来越不正式，商业信件的格式也慢慢地发生了变化。因此，答案为A。B、C、D选项都是动词原形，不符合语法规则。'Howmanypeoplewilltherebe()?

A:havingdishesB:havingdinnerC:inyourpartyD:eatingmeals答案:AI参考:正确答案是C:inyourparty。\n这句话的意思是“在晚会上会有多少人？”选项A和D都是错误的，因为“havingdishes”和“eatingmeals”是动名词短语，不能作为主语。选项B也不正确，因为“havingdinner”通常指的是正在吃饭的动作，而不是“晚会上有多少人”。因此，正确答案是C，“inyourparty”，因为这是一个名词短语，可以作为主语，表示晚会上的人数。'"We'llcallyouwhenwehaveatableaviable."Whichsentencecanexpressthesamemeaning?

答案:"AI参考:选项B和D可以表达相同的意思。Wellcallyouwhenwehaveatableavailable这句话的意思是当有一个空闲的桌子时我们会给你打电话。选项BIllcallyouwhentheresatablea