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Copyright©2012PearsonEducation,Inc.
AdvertisingResearch:TheoryandPractice,2e(Davis)
Chapter20Post-ProductionAdvertisingTestingandOptimization
1)Copytestingresearchis________innature.
A)evaluative
B)diagnostic
C)serialized
D)synergistic
E)symbolic
Answer:A
PageRef:594
Difficulty:Easy
LearningObj.:LO1
Classification:Conceptual
2)Thefollowingcriteriarefertoaspectsofcopytestingoftelevisionadvertising.
-thenaturalnessoftheviewingsituation
-thenumberofadvertisingexposures
-theamountpaidtorespondents
-thetimingofdatacollection
Accordingtothetext,howmanyofthesecriteriaarevaluableindistinguishingdifferentapproachestocopytesting?
A)0
B)1
C)2
D)3
E)4
Answer:D
PageRef:594
Difficulty:Moderate
LearningObj.:LO2
Classification:Conceptual
AACSBStandard:ReflectiveThinkingSkills
3)Therearetwomainapproachestohowrespondentsareexposedtoacommercialinacopytest.OnewayisviaaVHSorDVDthatcontainsaprerecordedtelevisionprograminwhichthetestcommercialhasbeeninserted.Whatisthesecondapproach?
A)Showthetestcommercialinthecontextofanactualtelevisionbroadcast.
B)ShowthetestcommercialoveraprivateROKUchannel.
C)UploadandshowthecommercialonadedicatedYouTubechannel.
D)Invitetherespondentstoacentralfacilityforviewing.
E)Emailthecommercialforhomeviewing.
Answer:A
PageRef:594
Difficulty:Moderate
LearningObj.:LO2
Classification:Conceptual
AACSBStandard:ReflectiveThinkingSkills
4)Thetwostatementsbelowrefertocopytestingmethodologies.
I. Allcopytestingcompaniescollecttheexactsamesetofmeasurements.
II. Allcopytestingcompaniescollectdataimmediatelyaftercommercialviewing.
Which,ifany,ofthesestatementsis(are)true?
A)Ionly
B)IIonly
C)IandIIarebothtrue
D)NeitherInorIIaretrue
Answer:D
PageRef:594
Difficulty:Easy
LearningObj.:LO2
Classification:Conceptual
5)ThenameofGallup&Robinson'scopytestingserviceis:
A)Inteletest
B)CopyTest1000
C)CopyIntelligence
D)CreativeSelect
E)SmartChoice
Answer:A
PageRef:594
Difficulty:Easy
LearningObj.:LO2
Classification:Conceptual
6)Gallup&Robinson'scopytestingmethodologyshowsthetestcommercial________
A)inthecontextofanactualtelevisionbroadcast
B)overaprivateROKUchannel
C)inthecontextofaprerecordedprogramdistributedviaVHSorDVD
D)viaadedicatedYouTubechannel
E)afterapasswordprotectedlinkisclickedontheGallup&Robinsonwebsite
Answer:C
PageRef:595
Difficulty:Moderate
LearningObj.:LO2
Classification:Conceptual
AACSBStandard:ReflectiveThinkingSkills
7)IndividualsparticipatinginaGallup&Robinsoncopytestareawarethatthegoaloftheresearchistocollectinformationoncommercialeffectiveness.
Answer:FALSE
PageRef:595
Difficulty:Easy
LearningObj.:LO2
Classification:Conceptual
8)Gallup&Robinsondefinecommercial________asthecommercial'sabilitytobreakthroughtheclutterandcommunicateanadvertiserorbrandname.
A)congruity
B)relevance
C)intrusiveness
D)salience
E)appeal
Answer:C
PageRef:595
Difficulty:Moderate
LearningObj.:LO2
Classification:Conceptual
9)AccordingtoGallup&Robinson,levelsofrecallarethekeymeasuresassociatedwithcommercial________.
A)persuasion
B)believability
C)intrusiveness
D)relevance
E)appeal
Answer:C
PageRef:595
Difficulty:Moderate
LearningObj.:LO2
Classification:Conceptual
10)AccordingtoGallup&Robinson,"favorablebuyingattitude"isakeymeasureofcommercial________.
A)persuasion
B)believability
C)intrusiveness
D)relevance
E)appeal
Answer:A
PageRef:595
Difficulty:Moderate
LearningObj.:LO2
Classification:Conceptual
11)Commercialcopytestingcompaniesprovidenormstohelpadvertisersinterprettheirresults.
Answer:TRUE
PageRef:595,597
Difficulty:Easy
LearningObj.:LO2
Classification:Conceptual
12)Gallup&Robinsonasksrespondentshowmuchtheyagreeordisagreewiththestatement"ThiscommercialisoneofthebestI'veseenrecently."Thisisameasureofcommercial________.
A)excellence
B)relevance
C)persuasion
D)clutter
E)recall
Answer:A
PageRef:595
Difficulty:Moderate
LearningObj.:LO2
Classification:Conceptual
13)MapesandRoss'copytestingmethodologyshowsthetestcommercial________.
A)inthecontextofanactualtelevisionbroadcast
B)overaprivateROKUchannel
C)inthecontextofaprerecordedprogramdistributedviaVHSorDVD
D)viaadedicatedYouTubechannel
E)afterapasswordprotectedlinkisclickedontheGallup&Robinsonwebsite
Answer:A
PageRef:595
Difficulty:Moderate
LearningObj.:LO2
Classification:Conceptual
AACSBStandard:ReflectiveThinkingSkills
14)MapesandRoss'copytestingmethodologyisnamed________.
A)NaturalExposure
B)CopyExposure
C)NaturalResponse
D)NativeExposure
E)RealTest
Answer:A
PageRef:595
Difficulty:Easy
LearningObj.:LO2
Classification:Conceptual
15)TheprimarymetricinMapesandRoss'copytestingmethodologyis________.
A)liking
B)communication
C)persuasion
D)recall
Answer:C
PageRef:595
Difficulty:Moderate
LearningObj.:LO2
Classification:Conceptual
16)MapesandRossdefinescommercial________asthead'sabilitytochangeormaintainpreferenceandinteresttowardtheadvertisedbrand.
A)liking
B)communication
C)persuasion
D)recall
Answer:C
PageRef:595
Difficulty:Moderate
LearningObj.:LO2
Classification:Conceptual
17)AccordingtoMapesandRoss,________isameasureofrespondents'abilitytolinktheadvertisedbrandtothecommercialfromacategorydescription.
A)unaidedrecall
B)aidedrecall
C)unaidedpersuasion
D)aidedpersuasion
E)unaidedcommunication
Answer:A
PageRef:596
Difficulty:Moderate
LearningObj.:LO2
Classification:Conceptual
18)MapesandRoss'copytestingmethodologydoesnotcollectanymeasuresrelatedtocommercialcommunication.
Answer:FALSE
PageRef:596
Difficulty:Moderate
LearningObj.:LO2
Classification:Conceptual
19)MapesandRoss'copytestingmethodologycollectsdata________commercialviewing.
A)immediatelyafter
B)12hoursafter
C)thedayafter
D)twodaysafter
E)oneweekafter
Answer:C
PageRef:596
Difficulty:Moderate
LearningObj.:LO2
Classification:Conceptual
20)MapesandRoss'copytestingmethodologymeasurescommercialpersuasionbycomparingpre-exposurebrandpreferencestopost-exposurebrandpreferences.
Answer:TRUE
PageRef:596
Difficulty:Moderate
LearningObj.:LO2
Classification:Conceptual
21)Thetextnotesthatthecloseracopytestingmethodologyisto"realworld"exposure,themoreaccuratelytheresultswillreflect"realworld"advertisingperformanceandconsumerresponse.Whichcopytestingcompany'smethodologyisclosesttothe"realworld."
A)Gallup&Robinson
B)MapesandRoss
Answer:A
PageRef:596
Difficulty:Moderate
LearningObj.:LO2
Classification:CriticalThinking
AACSBStandard:AnalyticSkills
22)MapesandRossandGallup&Robinsonmeasurecommercialpersuasioninthesameway.
Answer:FALSE
PageRef:595-596
Difficulty:Moderate
LearningObj.:LO2
Classification:Synthesis
AACSBStandard:ReflectiveThinkingSkills
23)________allowadvertiserstocomparereactionstotheirtestcommercialtoanobjective,externalcriterion.
A)Paradigms
B)Calibration
C)Criteria
D)Norms
E)Researchrules
Answer:D
PageRef:597
Difficulty:Moderate
LearningObj.:LO2
Classification:Conceptual
24)Split-runandA/Btestspermitanadvertisertocompareacurrentapproachtoadvertisingtooneormorepotentialalternatives.
Answer:TRUE
PageRef:597
Difficulty:Easy
LearningObj.:LO2
Classification:Conceptual
25)A________testpermitsanadvertisertocompareacurrentapproachtoprintadvertisingtooneormorepotentialalternatives.
A)A/B
B)Split-run
C)Bi-modal
D)Multi-modal
E)Split-synergy
Answer:B
PageRef:597
Difficulty:Moderate
LearningObj.:LO2
Classification:Conceptual
26)A(n)________testpermitsanadvertisertocompareacurrentapproachtoonlineadvertisingtooneormorepotentialalternatives.
A)A/B
B)Split-run
C)Bi-modal
D)Multi-modal
E)Split-synergy
Answer:A
PageRef:597
Difficulty:Moderate
LearningObj.:LO2
Classification:Conceptual
27)Asplit-runtestisavariationofthe________researchdesign.
A)pretest-post-test
B)post-testonly
C)Solomonfourgroup
D)factorial
Answer:B
PageRef:599
Difficulty:Moderate
LearningObj.:LO2
Classification:Conceptual
AACSBStandard:ReflectiveThinkingSkills
28)Youwanttocomparetheperformanceofyourcurrentbanneradagainsttheperformanceofapotentialnewad.Youwouldusea(n)________methodology.
A)split-run
B)A/B
C)multivariate
D)multi-modal
Answer:B
PageRef:600
Difficulty:Moderate
LearningObj.:LO2
Classification:Conceptual
AACSBStandard:ReflectiveThinkingSkills
29)ThefollowingarepotentialconsiderationsforA/Btesting.
-thelengthofthetest
-rotationoftestandcontrolads
-Characteristicsofcurrentandtestads
HowmanyofthesearementionedbythetextasimportantconsiderationsintheplanningofanA/Btest?
A)0
B)1
C)2
D)3
Answer:D
PageRef:602
Difficulty:Moderate
LearningObj.:LO2
Classification:Conceptual
30)ThefollowingtwostatementsrefertothelengthofanA/Btest.
I. ThelengthofanA/Btestshouldreflecttheamountoftimerequired
forparticipantstotakeaction.
II. ThelengthofanA/Btestshouldreflecttheamountoftimerequired
forasufficientsamplesizetobeobtained.
Howmany,ifany,ofthesestatementsis(are)true?
A)Ionly
B)IIonly
C)IandIIarebothtrue
D)NeitherInorIIaretrue
Answer:C
PageRef:603
Difficulty:Moderate
LearningObj.:LO2
Classification:Conceptual
AACSBStandard:ReflectiveThinkingSkills
31)WhenplanninganA/Btest,anadvertiserhasonlyoneoption:tohavethetestadreflectasingle,incrementalchangeversusthecurrentad.
Answer:FALSE
PageRef:604
Difficulty:Moderate
LearningObj.:LO2
Classification:Conceptual
32)ThefollowingstatementsrefertopotentiallimitationsofA/Btesting.
I. Whensinglechangesareinstitutedsequentially,A/Btestingtakesasignificantamountof timeinordertocontinuouslytestandcomparemodifiedadstothecurrent
"best"ad.
II. Whenmultiplechangesaremadeallatonce,itisimpossibletosaywhichspecific
changesaffectedtheoutcome.
Which,ifany,ofthesestatementsis(are)true?
A)Ionly
B)IIonly
C)IandIIarebothtrue
D)NeitherInorIIaretrue
Answer:C
PageRef:605
Difficulty:Moderate
LearningObj.:LO3
Classification:Conceptual
AACSBStandard:ReflectiveThinkingSkills
33)________designsareappropriatewheneveranadvertiserneedstodeterminethesimultaneouseffectofrelativelyfewmanipulationsthathavemultiplelevels(oraspects)ofeachmanipulation.
A)Quasi-experimental
B)Solomonfour-group
C)Fullfactorial
D)Multivariate
Answer:C
PageRef:605
Difficulty:Moderate
LearningObj.:LO2
Classification:Conceptual
34)Imaginethatyouareconductingresearchtoexploretheeffectsofdifferentmanipulationsonresponsestoonlineadvertising.Youareusinga2x2x3design.Howmanydifferentversionsoftheadwouldbeneeded?
A)4
B)6
C)7
D)12
Answer:D
PageRef:606
Difficulty:Moderate
LearningObj.:LO2
Classification:Application
AACSBStandard:AnalyticSkills
35)Imaginethefollowingresearchstudy:Theresearchmanipulatestwofactors:adplacementonthepageandadshape."Placement"hasthreemanipulations:absolutetopofpageaboveallcontent,integratedwithcontentincenterofpage,standingaloneonright-handsideofpage."Shape"hasthreemanipulations:rectangular,smallsquareandlargesquare.Whattypeoffactorialdesignisthis?
A)2x2
B)3x3
C)2x2x2
D)3x2x3
Answer:B
PageRef:606
Difficulty:Moderate
LearningObj.:LO2
Classification:Application
AACSBStandard:AnalyticSkills
36)________researchprovidesasolutiontosituationsinwhichfullfactorialdesignsarenotpracticalduetoalargenumberoffactorsandlevels.Multivariatetestingusesasubsetofallpossiblecombinationsinordertoestimatetheeffectsofallcombinations.
A)Quasi-experimental
B)Solomonfour-group
C)Explodedfactorial
D)Multivariate
Answer:D
PageRef:608
Difficulty:Moderate
LearningObj.:LO2
Classification:Conceptual
37)Anadvertiserisconsideringamultivariatetest.Thetestwillmanipulateeightcharacteristicswithtwoaspects(orlevels)ofeachcharacteristic.Intotal,theadvertiserneedstocreate________differentstimuli.
A)2
B)4
C)5
D)8
E)9
Answer:E
PageRef:610
Difficulty:Difficult
LearningObj.:LO2
Classification:Application
AACSBStandard:AnalyticSkills
38)OneadvantageofmultivariatetestingoverA/Bandfullfactorialdesignsisthatmultiplechangesincommunicationstimulicanbetestedandevaluatedallatonce,reducingtheamountoftimeandcostassociatedwithotherapproaches.
Answer:TRUE
PageRef:610
Difficulty:Moderate
LearningObj.:LO3
Classification:Conceptual
AACSBStandard:ReflectiveThinkingSkills
39)________campaignevaluationiscommonforadvertisingplacedinmediawherecontinuousdatacollectionispossible.Datagatheredinconcurrentevaluationsistypicallybehavioralandiscollectedthroughoutthecampaign.
A)Systematic
B)Tracking
C)Concurrent
D)Sequential
E)Multi-modal
Answer:C
PageRef:612
Difficulty:Moderate
LearningObj.:LO3
Classification:Conceptual
40)________campaignevaluationmightmonitorandcollectdataonthenumberofWebsitevisitsgeneratedbyacampaign,trackthenumberofbanneradclick-throughs,ormonitorthenumberof"forwards"oftheviralvideoscomprisingacommunicationcampaign.
A)Systematic
B)Tracking
C)Concurrent
D)Sequential
E)Multi-modal
Answer:C
PageRef:612
Difficulty:Moderate
LearningObj.:LO3
Classification:Conceptual
41)________campaignevaluationisa"point-in-time"evaluationofadvertisingeffectsforadvertisingtypicallyplacedintraditionalmedia.
A)Systematic
B)Tracking
C)Concurrent
D)Sequential
E)Multi-modal
Answer:B
PageRef:612
Difficulty:Moderate
LearningObj.:LO3
Classification:Conceptual
42)________campaignevaluationtypicallyrequiresareferencegroupinordertoadequatelyevaluatecampaigneffects.
A)Systematic
B)Tracking
C)Concurrent
D)Sequential
E)Multi-modal
Answer:B
PageRef:612
Difficulty:Moderate
LearningObj.:LO3
Classification:Conceptual
43)HowmanyofthecriteriashownbelowarepartoftheFTC'sdeterminationofadvertisingdeception?
-Theadmakesarepresentation,hasanomission,orusesapracticethatislikelytomisleadtheconsumer.
-Therepresentation,omission,orpracticeismisleadingwhenexaminedfromtheperspectiveofareasonableconsumer.
-Theadvertisermustadmitthattheadvertisementhasthepotentialtodeceive.
A)0
B)1
C)2
D)3
Answer:C
PageRef:625
Difficulty:Moderate
LearningObj.:LO4
Classification:Conceptual
44)Thefollowingtwostatementsrefertothesamplingindeceptiveadvertisingcopytestingresearch.
I. TheFTCrequiresaminimumsamplesizeof250.
II. TheFTCrequiresnonprobabilitysamples.
Which,ifany,ofthesestatementsis(are)true?
A)Ionly
B)IIonly
C)IandIIarebothtrue
D)NeitherInorIIaretrue
Answer:D
PageRef:626
Difficulty:Moderate
LearningObj.:LO4
Classification:Conceptual
45)TheFTChasrespondedfavorablytocopytestdesignsthatusecontrolgroupstohelpdistinguishpriorknowledgefromknowledgeacquiredasthedirectresultofadvertisingexposure.
Answer:TRUE
PageRef:627
Difficulty:Moderate
LearningObj.:LO4
Classification:Conceptual
46)Listandbrieflydescribethefourdimensionsthatdistinguishbetweendifferentcompany'sapproachestotelevisionadvertisingcopytesting.
Answer:-Thenaturalnessoftheviewingsituation.Researchcompaniesgenerallytakeoneoftwoapproachestoadvertisingexposure.Somecompaniesexposerespondentstothetestcommercialinthecontextofanactualtelevisionbroadcast.OthercompaniesproviderespondentswithaVHStapeorDVDthatcontainsaprerecordedtelevisionprograminwhichthetestcommercialhasbeeninserted.
-Thenumberofadvertisingexposures.Datacollectioncantakeplaceafteroneormoreexposurestotheadvertising.
-Thetimingofdatacollection.Companiesvarywithregardtotheamountoftimeelapsedbetweencommercialexposureanddatacollection.Someapproachescollectdataimmediatelyaftercommercialexposure,whileothermaywaitoneormoredays.
-Thetypesofdatacollected.Availablemeasuresvaryamongcopytestingcompanies.Foranyparticularcopytestingcompany,normativemeasurescanincludeoneormoreofthefollowing:advertisingrecall,messagecommunication,brandattitudeshift,buyingintention,pre-postbrandpreference,attitudestowardtheadvertising,attitudetowardthemessage.
PageRef:594
Difficulty:Difficult
LearningObj.:LO2
Classification:CriticalThinking
AACSBStandard:AnalyticSkills
47)Provideabriefdescriptionofayellowpagessplitruntest.
Answer:Thetestadandcontrol(current)adareeachprintedinhalfofthedirectories,forexample,thetestadisprintedineachevennumbereddirectoryandthecontroladisprintedineachoddnumbereddirectory.Directoriesaredistributedinamarketinawaythatassurescomparabledistributionforthetestandcontrolad.
Eachyellowpagesadinasplit-runtestwouldcontainatelephonenumberuniquetothatad;thatis,thetelephonenumberappearingintheadwouldnotbeavailablefromanyothersource.Theuniquetelephonenumberineachadisthenmonitoredbyaspecializedresearchcompanyhiredbythedirectorypublisheroradvertiser.Whenaconsumerplacesacall(usingthespecialnumberintheyellowpagesad),thecallisseamlesslytransferredtotheregularbusinessnumberoftheadvertiser,andishandledintheusualway.Neithertheconsumercallinginnorthepersonatthebusinessansweringthecallisawarethatthecallisbeingmeasured.However,intheprocessoftransferringthecall,call-specificinformationisrecordedandcompiledwithregardto:(a)timeofthecall,(b)lengthofthecall,(c)timethecallended,and(d)whereavailable,thenameandaddressofthecaller.
PageRef:599
Difficulty:Moderate
LearningObj.:LO2
Classification:Synthesis
AACSBStandard:ReflectiveThinkingSkills
48)WhatarethetwolimitationsofA/Btesting?
Answer:Whensinglechangesareinstitutedsequentially,A/Btestingtakesasignificantamountoftimeinordertocontinuouslytestandcomparemodifiedadstothecurrent"best"ad.Whenmultiplechangesaremadeallatonce,itisimpossibletosaywhichs
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