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七种常见类型外贸业务员英文书信模板
1.主动跟新买家建立联系
DearSir:
WeunderstandfromyourinformationpostedonAthatyouareinthemarketforLedlight.Wewouldliketotakethisopportunitytointroduceourcompanyandproducts,withthehopethatwemayworkwithBrightIdeasImportsinthefuture.
Weareajointventurespecializinginthemanufactureandexportofledlight.Wehaveenclosedourcatalog,whichintroducesourcompanyindetailandcoversthemainproductswesupplyatpresent.YoumayalsovisitouronlinecompanyintroductionatHttp://whichincludesourlatestproductline.
Shouldanyoftheseitemsbeofinteresttoyou,pleaseletusknow.Wewillbehappytogiveyouaquotationuponreceiptofyourdetailedrequirements.
Welookforwardtoreceivingyourenquiressoon.
Sincerely,
JohnRoberts
2.对新买家要求建立业务联糸的回复
DearMr.Jones:
Wehavereceivedyourletterof9thAprilshowingyourinterestinourcompleteproductinformation.
Ourproductlinesmainlyincludehighqualitytextileproducts.Togiveyouageneralideaofthevariouskindsoftextilesnowavailableforexport,wehaveenclosedacatalogueandapricelist.YoumayalsovisitouronlinecompanyintroductionatHttp://whichincludesourlatestproductline.
Welookforwardtoyourspecificenquiriesandhopetohavetheopportunitytoworktogetherwithyouinthefuture.
Sincerely,
3.向老客户介绍公司新的产品信息
DearMr.Jones:
Wehaverefreshedouronlinecatalogat,andnowitcoversthelatestnewproducts,whicharenowavailablefromstock.
Webelievethatyouwillfindsomeattractiveadditionstoourproductline.Onceyouhavehadtimetostudythesupplement,pleaseletusknowifyouwouldliketotakethematterfurther.Wewouldbeveryhappytosendsamplestoyouforcloseinspection.
Wewillkeepyouinformedonourprogressandlookforwardtohearingfromyou.
Sincerely,
4.回复对某个产品的查询
DearMr.Jones:
Thankyouforyourinquiryof16March.Wearepleasedtohearthatyouareinterestedinourproduct"toaster".
We'veenclosedthephotoanddetailedinformationoftheproductforyourreference:
Product:toaster
Specification:xxxxxxxxxxxxxxx
Package:1pcs/box
Price:10usd/pcs
Payment:L/C
Forpurchasequantitiesover1,000pcsofindividualitemswewouldallowyouadiscountof1%.PaymentistobemadebyirrevocableL.Catsight.
Welookforwardtoreceivingyourfirstorder.
Sincerely,
5.无法提供对方查询中所要求的产品时
DearMr.Jones:
Thankyouforyourenquiryof12Marchcate9cable.
Weappreciateyoureffortsinmarketingourproductsandregretverymuchthatweareunabletosupplythedesiredgoodsduetoexcessivedemand.
Wewould,however,liketotakethisopportunitytoofferthefollowingmaterialasaclosesubstitute:
Cate5,US$__permeterFOBShanghai,includingyourcommission2%.
Pleasevisitourcatalogatformoreinformationonthisitem.Ifyoufindtheproductacceptable,pleaseemailusassoonaspossible.
Sincerely,
6.查询对方公司的产品
DearSirorMadam:
Weknowthatyouareexportersoftextilefabrics.Wewouldlikeyoutosendusdetailsofyourvariousranges,includingcolorsandprices,andalsosamplesofthedifferentqualitiesofmaterialused.
Wearevolumedealersintextilesandbelievethereisapromisingmarketinourareaformoderatelypricedgoodsofthiskindmentioned.
Whenquoting,pleasestateyourtermsofpaymentanddiscountyouwouldallowonpurchasesofquantitiesofnotlessthan1000metersofindividualitems.PricesquotedshouldincludeinsuranceandfreighttoSanFrancisco.
Sincerely,
7.几种报盘
(a.)
DearMr.Jones:
WethankyouforyouremailenquiryforbothgroundnutsandWalnutmeatCNFCopenhagendatedFebruary,21.
Inreply,weofferfirm,subjecttoyourreplyreachingusonorbeforeFebruary26for250metrictonsofgroundnuts,handpicked,shelledandungradedatRMB2000netpermetrictonCNFCopenhagenandanyotherEuropeanMainPorts.ShipmenttobemadewithintwomonthsafterreceiptofyourorderpaymentbyL/Cpayablebysightdraft.
Pleasenotethatwehavequotedourmostfavorablepriceandareunabletoentertainanycounteroffer.
Asyouareawarethattherehaslatelybeenalargedemandfortheabovecommodities.Suchgrowingdemandwilllikelyresultinincreasedprices.Howeveryoucansecurethesepricesifyousendusanimmediatereply.
Sincerely,
(b.)
DearMr.Jones:
WethankyouforyourletterdatedApril8inquiringaboutourleatherhandbags.Asrequested,wetakepleasureinofferingyou,subjecttoourfinalconfirmation,300dozendeerskinhandbagsstyleNo.MS190at$124.00perdozenCIFHamburg.
Shipmentwillbeeffectedwithin20daysafterreceiptoftherelevantL/CissuedbyyourfirstclassbankinourfavoruponsigningSalesContract.
Wearemanufacturingvariouskindsofleatherpursesandwaistbeltsforexportation,andenclosedabrochureofproductsforyourreference.Wehopesomeofthemmeetyourtasteandneeds.
Ifwecanbeofanyfurtherhelp,pleasefeelfreetoletusknow.Customers'inquiriesarealwaysmeetwithourcarefulattention.
Sincerely,
(c.)
Re:SWCSugar
DearSirs,
WeareinreceiptofyourletterofJuly17,2002askingustooffer10,000metrictonsofthesubjectsugarforshipmenttoJapanandappreciateverymuchyourinterestinourproduct.
Tocomplywithyourrequest,weareofferingyouthefollowing:
1.Commodity:QingdaoSuperiorWhiteCrystalSugar.
2.Packing:Tobepackedinnewgunnybagof100kgs.each.
3.Quantity:Tenthousand(10000)metrictons.
4.Price:USdollarsonehundredandfive(US$105.00)permetricton,FobQingdao.
5.Payment:100%byirrevocableandconfirmedletterofcredittobeopenedinourfavorthroughA1bankinQingdaoandtobedrawnatsight.
6.Shipment:ThreeorfourweeksafterreceiptofletterofcreditbythefirstavailableboatsailingtoYokohamadirect.
Pleasenotethatwedonothavemuchreadystockonhand.Therefore,itisimportantthat,inordertoenableustoeffectearlyshipment,yourletterofcreditshouldbeopenedintimeifourpricemeetswithyourapproval.
Weareawaitingyourreply.
Sincerely,未回复跟进:Hopeyouarefine,myfriend.
ItisregretthatIhaven'treceiveanyinformationfromyourside.MayIhaveyourideaaboutouroffer?Wewilltrytosatisfyyouuponreceiptofyourreply.Aswedon'twanttolostagoodcustomerlikeyou!
Ifthereisanythingwecandoforyou,weshallbemorethanpleasedtodoso.Hopewecanbuildgoodcooperationwithyour.
如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)
Gladtocontactyouagain!
Haveyoukindlycheckmyoffer?Hopetheyareworkableforyourmarket!Sorrythatwestilldon'treceiveanyinformationfromyou.Iwouldappreciateforyouranycommentaboutouroffer,includingprice,quality,service.Nomatterifitispositiveanswer,Itisgreathelpforustomeetyourrequirement.
Waitingforyourfavorablereplysoon!
之后的日子里,可以尝试新产品的报价,刺激下客人的神经.
我通常是这样写的:
goodday!
myquotationofdigitalphotoframeyoumighthavereceivedandconsiderated.couldyoukindlyadviseyourcommentsatyourearlierconvenience?
iftheproductsisnotyourare
expecting,plsadvisemeyourdetailsrequirement,iwillre-offerasap.
iamofserviceatanytime!
但是,不同的客人,我会变换着写邮件,让客人知道我们公司,产品的存在.我不会把客人缠得太紧,约十来天给他一封邮件我通常这样回复的:
Dear***,
Wishyouhaveaniceday!
MayIaskwhetheryouhavereceivedmyquotation?NowIamsendingitagain,ifyouhaveanyotherideas.Pleasefeelfreetocontactme.Wewilldomuchbetterifyoucangiveanyadvicestous.
IamwaitingforyourreplyASAP.
Bestregards
Wennie.但是,想成功可不是容易的事情.
dearsir
haveyoureceivedourquotationof...,ifyouhaveanyfurtherquestion,pleasedon'thesitatetocontactus.wearewaitingforyoucommentaboutourquotation.
wehopethatwecanestablishagoodbusinessrelationshipwithyouinthenearestfuture.
yourpromptreplywillbeappreciate.
回复A:直接去函敦促DearHugoChu,Wisheverythingwellwithyouandyouresteemedcompany!WeareinreceiptofyourletterdatedAug10,andasrequestedwasexpressedyou3cataloguesforourrefrigerationgoods.Wehopetheywillreachyouinduecourseandwillhelpyouinmakingyourselection.Wishwewillpromotebusinessaswellasfriendship!Bestwishes!Kevin
回复B:先写邮件问清情况。本人觉得先写邮件问清情况,简单的询问,如HAVEYOURECEIVEDMYP/I,ISTHEREANYQUESTIONORPROBLEMWITHYOU?再问何时开L/C或汇订金过来.....如客户没回复,那你应该(很有必要)打个电话过去问清情况。是价格问题还是临时发生改变?客户是中间商,还在等最终客户的确认?还是其它问题?然后根据情况做一些措施看能否挽回这一张订单。DearSir,Goodmorning!Hopeyouhavegotawonderfulweekend!Forseveraldaysnonewsfromyou,myfriend.NowIamwritingforremindingyouaboutourofferforitemof****dated******accordingtoyourrelativeinquiry.Haveyougot(orchecked)thepricesornot?(Youcanaddsomewordstointroduceyouradvantageofyourproductorsomethingelsetoattractthecustomer).Anycommentsbyreturnwillbemuchappreciated.Itwillbeourbigpleasureifwehaveopportunitiestobeonsevericeofyouinnearfuture.Lookingforwardtoyourpromptresponse,Thanksandbestregards,YoursFaithfullyKevin
回复C:如果仍然没有回音的话,可以在一、两个月后再写一封信。DearSir,NowIamwritingforkeepingintouchwithyouforfurtherbusiness.Ifanynewinquiry,welcomehereandIwilltrymybesttosatisfyyouwellwithcomptetitivepricesasperyourrequest.Bytheway,howaboutyourorder(orbusiness)withitem***?IfstillpendingIwouldliketoofferourlatestpricestopromoteanopportunitytocooperatewitheachother.Thanksandbestregards,Kevin最简洁开发信模板here,exportingwithgoodqualityandlowpriceinUS.Callme,let'stalkdetails.Rgds,
很简洁开发信模板We,Co.Ltd,isprofessionalinprecisionmachiningfornearlly10years,coveringhighprecisionmachiningparts,castingparts,metalparts,etc.
Hopetoestablishbusinessrelationshipwithyou!Shouldyouwannaknowmoreaboutourcompany,plsvisit.Anycomments,that'llbeappreciated!
Thanks.
简洁开发信模板1介绍强项HiSir,
Gladtohearthatyou'reonthemarketLedlight.
Wespecializeinthisfieldforseveralyears,withthestrengthof
,withgoodqualityandpretty
competitiveprice.Shouldyouhaveanyquestions,plsdonothesitatetocontactme.
FREESAMPLESwillbesentforyourevaluation!Tks&br,
简洁开发信模板2介绍以往大客户HiKelvin,Gladtohearthatyou'reonthemarketfor
items.Thisis
from
inChina.Wespecializedin
for10years,withthecustomersofCoca-Cola,Craft,Pepsi,etc.,andhopetofindawaytocooperatewithyou!Pleasefindthepictureswithmodelsanddifferentpackaginginattachment.AnAmericanguypurchasedthismodelinBIGquantitylastyear.Iwouldliketotrynow,ifit'ssuitableforEurope.FREESAMPLEScanbesentonrequest.Callme,let'stalkmore!
Thanksandbestregards,
没反应持续骚扰模板Dear
,Sorrytotroubleyouagain!Pleasefindmymailbelow.
Couldyoupleasekindlycheckbyreturntoday?Becausewe'llbeonholidayfromMay.1stto3rd.Thankyouinadvance!Bestregards,
再联系,介绍其他热销产品模板Hi
,Meagain,
.
Didyoualreadyreceivemymaildatedon
?Now,I'dliketorecommendaHOT-SELLINGITEMtoyou!AnotherUScustomerinChicagogavemeabigorderinthismodel.Wouldyouliketohaveatryinyoustate?Pleasefindthephotoswithmanuelinattachment.
FREEsamplesalreadyprepared,andwillbesenttoyouasap.Hopewecandeal!Kindregards,
要快递账号模板Hi
,Thankyousomuchforyourkindreply!Sure,sampleswillbepreparedsoon.Couldyouplsgivemeyourcourieraccount?SuchasFedEx,DHL,UPS,TNT,etc.Eachoneisok.I'llinformyouthetrackingnumberafterparcelpicked!Pleasecontactmeiffurtherquestions.
Thankyou!Kindregards,
让价折扣模板Dearsir,Plsfindthere-checkingthepriceasfollows:1)Supergrade,USD
,giveyouaspecialdiscountof2%2)Agrade,USD
,similarassupergrade,butpricemuchmorecompetitive.Hopewecandeal.
Thankyou!Rgds,
介绍新奇产品模板Hisir,Gladtoinformthatwealreadydevelopedauniquemodel,Minicellphonecharger,whichgoodforpromotion!We'dliketohighlyrecommendthismodeltoyou,plshaveatryinyourlocalmarketifpossible.
Enclosedthepicturewithtechnicalinfoforyourreview.
Freesamplescanbesentonrequest!Thanksandbestregards,
追踪样品反馈模板Dear
,Whataboutthefinaldecisionaboutoursamples?
Weneedyourcommentstogoahead!Thankyou!Kindregards,
追踪目标价格模板HiMr.Stefano,Sorrytodisturbyouagain!Regardingthequotationabout
,wouldyoupleaseletmeknowyourtargetprice?Plskindlycheckandrevertatyrearliest.
报价单模板QUOTATIONIModel:
ItemNo.:
Size:39mm(diaofhead)*102mm(length)*37mm(diaofend)Weight:95gPhoto:plsfindthedetailsinattachment
Packaging:1pc/polybag/cartonPcs/ctn:1000pcs/littlebagCtnsize:38*30*12cmGW/NW:11kg/10kgQ'ty/20'FCL:14,000pcs;Q'ty/40'FCL:28,000pcsPaymentterms:T/T(with30%deposit)Loadingport:Shanghai/NingboSamplecharge:FREESampleleadtime:1-3daysOrderleadtime:15-20daysFOBprice:USD2.20/pc对老客户推荐信DearMr.Jones,Wehaverefreshedouronlinecatalogat,andnowitcoversthelatestnewproducts,whicharenowavailablefromstock.Webelievethatyouwillfindsomeattractiveadditionstoourproductline.Onceyouhavehadtimetostudythesupplement,pleaseletusknowifyouwouldliketotakethematterfurther.Wewouldbeveryhappytosendsamplestoyouforcloseinspection.Wewillkeepyouinformedonourprogressandlookforwardtohearingfromyou.Sincerely,JohnRobertsDearsirWearepleasedtogettoknowthatyouarepresentlyinthemarketforLEDlights,andasaspecializedmanufacturerandexporterforthisproductinChina,wesincerelyhopetoestablishbusinessrelationswithyouresteemedcorporation.
Herewithplsfindourcompetitiveofferasflws:
Product:
Specification:
packing:
Quantity:asperyrrequirement
Payment/Csight
Shipment:prompt
Iftheproductweofferedaboveissomedifferentfromwhatyourequireactually,kindlyinformusindetail,wewillbepleasedtore-offeryouasperyractualrequirementsasap.
Plsnotethattheproductpictureswillbesenttoyouuponyrrequest,andasmallsamplecouldalsobesenttoyouforyrfinalcheckingifthepriceisfinallyacceptable.
Toknowmoreaboutourcorporation,kindlyvisitourwebsite:www.
Plskindlycheckandrevertatyrearliest.热销产品推广信DearSirorMadam:Haveyourecievedmylastemail.
Inthepastyear,someofourpedometerssoldverywell,wehopetheseitemswillmeetyourmarkettoo.Enclosedisthepricelistofour2008topsalespedometerforyourreference,pleasehavealook.
Otherwise,pleasenotethatmorethan100differencepedometerdesignsforyourchoice,ifanyinquiries,pleasefreetocontactus.
Awaityourgoodsound!开发新客户邮件:DearSir,VerygladtosendE-mailtoyou,I’mJustin.IhavelearnedyournamefromthewebsitewhichshowsyouareinterestinLEDlights.FirstI’dliketointroduceourcompany,whichspecializeindevelopingandmanufacturingledflashlightsforinternationalmarkets,OurproductsareseenonTV,InternetNetworks,ChainStores,MailOrderandCatalogHouses.Wewouldliketosupplyhigh-classproductsandsatisfyeverycustomer'sneeds.Weapproachyoutodayinthehopeofestablishinglongbusinessrelationswithyouandexpecttoenlargeourbusinessscope.Itwillbeagreatpleasuretoreceiveyourinquiriesforanyoftheitemsagainwhichwewillsendyouourcompetitivepricewithhighquality.Yourpromptreplywillbehighlyappreciated.Thanks&bestregardsYoursfaithfully,ContactPerson:MrJustinChuCompanyName:NingboZoYoImport&ExportCo.,LtdAdress:NO.160ShidaiRD,1311RM,Ninghaicountry,NingboCityTel:+86-574-83552798
Fax:+86-574-83552793MSN:justin-chu@Skype:justine-751E-mail:justin@
Website:ContactPerson:MrJustinChuCompanyName:NingboZoYoImport&ExportCo.,LtdAdress:NO.160ShidaiRD,1311RM,Ninghaicountry,NingboCityTel:+86-574-83552798
Fax:+86-574-83552793MSN:justin-chu@Skype:justine-751DearAlexXu,Thisis
Justin.Wespecializeindevelopingandmanufacturingledflashlightsforinternationalmarkets.wehavesomanyledflashlightsthatwecan'tsurewhichproductsyouneed.soweattachsomeproduct'spictures,ifyoudon'tneedthem,pleaseletusknowwhichkindsofflashlightsyouwant.wewillgiveyoubestprice.ContactPerson:MrJustinChuCompanyName:NingboZoYoImport&ExportCo.,LtdAdress:NO.160ShidaiRD,1311RM,Ninghaicountry,NingboCityTel:+86-574-83552798
Fax:+86-574-83552793MSN:justin-chu@Skype:justine-751E-mail:justin@
Website:DearThomasStein,ThisisJustin.Wespecializeindevelopingandmanufacturingledflashlightsforinternationalmarkets.ForthisItem,ourpriceis9.5$(4LEDs,size:16X4.5X6CM),it'smuchexpensivethanyourtargetprice,butwethinkyouwillchooseourproducts.Yougetwhatyoupayfor.Iassureyouthequalityofourproduct.wealsohavethelowerpriceat6.3$(onlyhave2LEDs,size12x3.8x4.2cm)Ifyouhaveanyquestions,plsletusknow.Lookingforwardstoyourreplysoon.Bestregards,------------------------ContactPerson:MrJustinChuCompanyName:NingboZoYoImport&ExportCo.,LtdAdress:NO.160ShidaiRD,1311RM,Ninghaicountry,NingboCity,Tel:+86-574-83552798Fax:+86-574-83552793MSN:justin-chu@Skype:justine-751E-mail:justin@Website:DearThisisJustin.Wespecializeindevelopingandmanufacturingelectronicproductsforinternationalmarkets.ourproductsareseenonTV,InternetNetworks,ChainStores,andMailOrder.wewouldliketosupplyhigh-classproductsandsatisfyeverycustomer'sneed.ForthisItem,ourpriceisFOBNingbo6.6$.WesoldtoHongKonglastyear.It'shotsale.Wethinkyouwillchooseourproducts.Yougetwhatyoupayfor.Iassureyouthequalityofourproduct.MoreInformationasfollows:Certification:CESamplefee:50$.(refundafterorder)Sampletime:3-5daysMOQ:3000pcsproductioncycle:30dayspackaging:eachinbubblebaginwhiteboxwithEnglishinstructionmanaulPacking:100pcs/ctns=0.045CBMtransportationtime:35-45dayspayment:TT30%andbalanceagainstthecopyofB/LFMAutoScanRadioElectronicVolumeControlBuiltinSpeakerWaterResistantSuctionCupsforWallMountingInspectionstandard:GenerallytheacceptableinspectionstandardbasedonAQL2.5/4.0,ifyouneedhigherinspectionstandard,firstweneedtocheckifwecanreachthisstandard,andthenchecktheprice.Bytheway,canyouletusknowwhichmarketwillyousellto?andifitprintLOGOontheradio?whichcolordoyoulike?andourfactoryhavegottenorderthesedays,ifyouurgentlygettheproducts,pleasletusknow,thenwewillarrangetheproductionwell.Ifyouhaveanyquestions,plsletusknow.Lookingforwardstoyourreplysoon.Bestregards,------------------------ContactPerson:MrJustinChuCompan
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