系统集成项目管理工程师简版

系统集成项目管理工程师简版

目录

系统集成项目管理工程师精简版.....................................................1

一、概述.....................................................................9

1.1目的与意义...........................................................9

一、系统整合.....................................................................9

二、提升效率.....................................................................9

三、风险管理.....................................................................9

四、质量保证.....................................................................9

五、知识管理.....................................................................9

六、培养人才.....................................................................9

七、战略发展....................................................................10

八、创新驱动....................................................................10

1.2内容概述............................................................10

一、项目规划与定义..............................................................10

二、需求分析....................................................................10

三、系统设计....................................................................10

四、硬件与软件选型..............................................................10

五、集成测试与验收..............................................................10

六、项目管理....................................................................11

七、质量控制....................................................................11

八、文档编写与维护..............................................................11

九、培训与技术支持..............................................................11

二、系统集成项目管理基础....................................................12

2.1项目与项目管理定义.................................................12

一、项目定义....................................................................12

二、项目管理定义................................................................12

三、项目与项目管理的重要性......................................................12

四、项目管理与日常运营管理的区别................................................12

2.2系统集成项目特点....................................................13

一、技术复杂性..................................................................13

二、定制化程度高................................................................13

三、项目管理难度大..............................................................13

四、质量要求高..................................................................13

五、客户需求变化快..............................................................13

六、跨领域合作..................................................................13

七、高集成度....................................................................14

八、创新性强....................................................................14

2.3项目阶段与项目管理过程组............................................14

一、项目阶段....................................................................14

二、项目管理过程组..............................................................14

2.4项目管理原则........................................................15

一、整体性原则..................................................................15

二、目标导向原则................................................................15

三、风险管理原则................................................................15

四、沟通管理原则................................................................15

五、质量管理原则................................................................16

六、成本管理原则................................................................16

七、时间管理原则................................................................16

八、人力资源管理原则............................................................16

九、灵活性原则..................................................................16

十、合规性原则..................................................................16

2.5项目管理九大领域....................................................16

一、范围管理....................................................................17

二、时间管理....................................................................17

三、成本管理....................................................................17

四、质量管理....................................................................17

五、人力资源管理................................................................17

六、沟通管理....................................................................17

七、风险管理....................................................................17

八、采购管理....................................................................18

九、干系人管理..................................................................18

三、系统集成项目风险管理....................................................19

3.1风险定义与分类.....................................................19

一、风险定义....................................................................19

二、风险分类....................................................................19

3.2风险识别............................................................19

一、技术风险....................................................................20

二、项目管理风险................................................................20

三、人员风险....................................................................20

四、供应链风险..................................................................20

五、法律法规风险................................................................20

六、基础设施风险................................................................20

七、信息安全风险................................................................20

八、合作方风险..................................................................20

3.3风险评估............................................................21

一、风险识别....................................................................21

二、风险分析....................................................................21

三、风险评价....................................................................21

四、风险应对....................................................................21

五、风险监控....................................................................21

3.4风险应对策略.......................................................22

一、风险避免....................................................................22

二、风险减轻....................................................................22

三、风险转移....................................................................22

四、风险监控....................................................................22

五、风险储备....................................................................22

六、风险应急....................................................................22

七、反馈调整....................................................................22

3.5风险监控............................................................23

一、风险评估....................................................................23

二、风险应对....................................................................23

三、风险监控....................................................................23

四、风险报告....................................................................23

五、风险调整....................................................................23

四、系统集成项目采购管理....................................................24

4.1采购管理概述.......................................................24

一、采购计划制定................................................................24

二、供应商选择..................................................................24

三、采购合同管理................................................................24

四、采购物品检验................................................................24

五、库存管理....................................................................24

六、物流与配送..................................................................24

七、采购成本核算................................................................25

八、采购绩效评估................................................................25

4.2采购方式与流程.....................................................25

一、采购计划制定................................................................25

二、供应商选择标准..............................................................25

三、采购谈判....................................................................25

四、合同签订....................................................................25

五、订单下达....................................................................26

六、验收入库....................................................................26

七、付款结算....................................................................26

八、采购评估与优化..............................................................26

4.3供应商选择与评价...................................................26

一、供应商资格审查..............................................................26

二、供应商信誉评估..............................................................27

三、供应商品质检测..............................................................27

四、供应商服务能力考察..........................................................27

五、供应商价格对比..............................................................27

六、供应商合作历史考察..........................................................27

七、供应商创新能力评价..........................................................27

八、供应商可持续发展能力评估....................................................27

九、供应商售后服务质量考察......................................................27

4.4合同管理...........................................................28

4.5合同收尾...........................................................28

五、系统集成项目沟通管理....................................................30

5.1沟通管理概述.......................................................30

一、确定沟通需求................................................................30

二、制定沟通计划................................................................30

三、实施沟通活动................................................................30

四、评估沟通效果................................................................30

五、调整沟通策略................................................................30

六、保障信息安全................................................................30

七、促进团队协作................................................................31

八、提高沟通效率................................................................31

九、降低沟通成本................................................................31

十、培养沟通能力................................................................31

5.2沟通模型与方式......................................................31

一、沟通模型....................................................................31

二、沟通方式....................................................................31

三、沟通渠道....................................................................32

四、沟通障碍....................................................................32

5.3沟通计划制定........................................................32

一、确定沟通目标................................................................32

二、识别利益相关者..............................................................32

三、需求分析....................................................................33

四、制定沟通频率................................................................33

五、沟通渠道选择................................................................33

六、文档记录....................................................................33

七、培训安排....................................................................33

八、制定应急预案................................................................33

5.4信息分发............................................................33

一、分发目标....................................................................33

二、分发内容....................................................................33

三、分发方式....................................................................34

四、分发时机....................................................................34

五、分发频率....................................................................34

六、反馈机制....................................................................34

七、记录管理....................................................................34

八、保密措施....................................................................34

5.5绩效报告与项目状态评审..............................................34

一、项目进度报告................................................................35

二、质量评估报告................................................................35

三、成本效益分析................................................................35

四、人力资源利用评估............................................................35

五、技术创新与实施效果..........................................................35

六、风险评估与管理效果..........................................................35

七、客户满意度调查..............................................................35

八、供应商合作评估..............................................................36

九、项目收益与社会影响..........................................................36

5.6干系人管理..........................................................36

一、识别干系人..................................................................36

二、干系人分析..................................................................36

三、干系人分类..................................................................36

四、制定干系人管理策略..........................................................36

五、与干系人沟通................................................................36

六、干系人满意度管理............................................................37

七、干系人参与计划..............................................................37

八、干系人监控与评估............................................................37

六、系统集成项目质量管理....................................................38

6.1质量管理基础概念...................................................38

一、引言........................................................................38

二、质量计划....................................................................38

三、质量保证....................................................................38

四、质量控制....................................................................38

五、持续改进....................................................................38

六、团队合作....................................................................38

七、标准化和规范化..............................................................39

6.2质量计划编制.......................................................39

一、确定质量标准................................................................39

二、设定质量目标................................................................39

三、制定质量保证措施............................................................39

四、选择质量控制方法............................................................39

五、制定验收准则................................................................39

六、管理变更....................................................................39

七、管理质量记录................................................................40

八、评估质量风险................................................................40

6.3质量控制与保证.....................................................40

一、质量计划....................................................................40

二、质量保证....................................................................40

三、质量控制....................................................................40

四、测试与验证..................................................................40

五、变更管理....................................................................40

六、配置管理....................................................................41

七、持续改进....................................................................41

八、培训与意识..................................................................41

6.4质量改进...........................................................41

一、需求分析....................................................................41

二、计划制定....................................................................41

三、开发流程....................................................................41

四、质量控制....................................................................41

五、质量保证....................................................................42

六、测试与验证..................................................................42

七、缺陷管理....................................................................42

八、持续改进....................................................................42

九、人员培训....................................................................42

七、系统集成项目进度管理....................................................43

7.1项目进度管理概述...................................................43

一、进度计划制定................................................................43

二、任务分配与资源调配..........................................................43

三、进度监控与调整..............................................................43

四、风险管理....................................................................43

五、成本控制....................................................................43

六、质量保证....................................................................43

七、沟通协调....................................................................44

7.2活动定义与排序.....................................................44

一、确定项目范围................................................................44

二、分解工作包..................................................................44

三、定义活动....................................................................44

四、评估活动时间和资源..........................................................44

五、排列活动顺序................................................................44

六、制定进度计划................................................................45

七、评估和调整计划..............................................................45

八、监控和控制过程..............................................................45

7.3活动资源估算与历时估算.............................................45

一、资源需求分析................................................................45

二、资源类型与数量..............................................................45

三、资源利用计划................................................................45

四、资源分配与调度..............................................................45

五、资源冲突解决................................................................46

六、资源使用监控................................................................46

七、历时估算方法................................................................46

八、任务先后关系分析............................................................46

九、历时估算与调整..............................................................46

十、进度计划制定与优化..........................................................46

7.4进度计划编制与审查.................................................46

一、确定项目目标................................................................47

二、任务分解....................................................................47

三、估计任务工期................................................................47

四、制定进度计划................................................................47

五、资源匹配....................................................................47

六、审查进度计划的可行性........................................................47

七、调整进度计划................................................................47

八、进度计划汇报................................................................47

7.5进度控制与调整.....................................................48

一、进度计划制定................................................................48

二、实际进度监测................................................................48

三、进度偏差分析................................................................48

四、进度调整措施................................................................48

五、资源优化配置................................................................48

六、风险管理应对................................................................49

七、沟通协调机制................................................................49

八、质量安全监控................................................................49

九、成本控制管理................................................................49

十、持续改进优化................................................................49

八、系统集成项目成本管理....................................................50

8.1项目成本管理概述...................................................50

一、成本规划....................................................................50

二、成本估算....................................................................50

三、成本预算....................................................................50

四、成本控制....................................................................50

五、成本核算....................................................................50

六、成本审计....................................................................50

七、成本分析....................................................................51

八、成本优化....................................................................51

8.2项目资源计划编制...................................................51

一、资源需求分析................................................................51

二、资源估算....................................................................51

三、资源计划制定................................................................51

四、资源采购....................................................................51

五、资源调配....................................................................52

8.3项目成本估算与预算编制.............................................52

一、成本估算方法................................................................52

二、资源需求计划................................................................52

三、人力成本估算................................................................52

四、物资与设备成本..............................................................52

五、其他直接成本................................................................52

六、间接成本....................................................................52

七、风险成本....................................................................53

八、编制成本预算................................................................53

九、预算审查与调整..............................................................53

十、成本控制计划................................................................53

8.4项目成本控制与调整.................................................53

一、成本估算....................................................................53

二、成本预算....................................................................53

三、成本控制....................................................................54

四、成本调整....................................................................54

五、风险评估....................................................................54

六、变更管理....................................................................54

七、挣值管理....................................................................54

八、收尾管理....................................................................54

8.5项目成本核算与审计.................................................54

一、成本类型识别................................................................55

二、成本核算方法选择............................................................55

三、直接成本核算................................................................55

四、间接成本分摊................................................................55

五、成本动因分析................................................................55

六、成本审计目标.........................