城市轨道交通英语课件

English

coursewarefor

urban

rail

transit•

OverviewofUrbanRailTransit•

EnglishforUrbanRailTransit•

EnglishforUrbanRailTransitTrainCHAPTER01Overview

of

Urban

RailTransitThe

definition

and

characteristics

of

urban

railtransit•

Definition:UrbanrailtransitreferstoatransportationsystemthatprovideseffectiveandsustainableurbantransportationservicesthroughdedicatedrailtracksandvehiclesThe

definition

and

characteristics

of

urban

railtransitCharacteristicsHighcapacity:DesignedtocarrylargenumbersofpassengerseffectivelySpeed:FasterthanmostothermodesofpublictransportationThe

definition

and

characteristics

of

urban

railtransitReliabilityHasascheduledtimelineandislessaffectedbytrafficcongestionEnvironmentally

friendlyLowcarbonemissionandsustainableThe

Development

History

of

Urban

Rail

TransitEarly

developmentThefirsturbanrailtransitsystemsemergedinthemid-19thcentury,mainlyinEuropeandAmericancitiesGrowth

and

expansionWiththerapidurbanizationinthe20thcentury,urbanrailtransitsystemsexpandedworldwideModernization

and

innovationInrecentdecades,urbanrailtransithasbeenoneongoingtechnologicaladvancementsandsystemupgradestoimproveefficiency,safety,andcomfortTypes

and

composition

of

urban

rail

transitTypesMetro:AnundergroundorelevatedrailwaysystemwithhighcapacityandhighspeedLightrail:AsurfacelevelrailwaysystemthatcommonlyoperatesondedicatedtracksTypes

and

composition

of

urban

rail

transit•

Commuterrail:AlongdistancerailwaysystemthatlinksurbancenterswithsuburbsorothercitiesTypes

and

composition

of

urban

rail

transitCompositionRailwaytracksandRailwayvehicles:HighlydesignedtracksthatarecapableofoperatingondedicatedtracksathighspeedsPowersupplyandstations:Thetracksarecommonlyelevated,underground,oratgradeStationsaredesignedforeffectiveboardinganddismantlingsignalingsystems:EnsuresafetyandeffectivetrainoperationsCHAPTER02English

for

Urban

Rail

TransitStation

ServicesTicketing

Service

EnglishTicketingServiceEnglishTicketpurchaseprocess:Provideclearandconciseticketpurchaseprocessinstructions,includingone-waytickets,round-triptickets,reservedtickets,etc.Ticketpriceinformation:Provideaticketpricetable,includingticketpricesfordifferentsitesandtimeperiods.Ticketreturnandexchangepolicy:Explaintheregulationsandproceduresforticketreturnsandexchanges.Security

Service

EnglishSecuritycheckprocess:Explainthenecessityandprocessofsecuritycheck,suchasluggagecheck,carryonitemcheck,etc.输入02标题SecurityServiceEnglish0103Safetyinstructions:Providepassengersafetyinstructions,suchasemergencyexits,evacuationroutes,etc.Prohibiteditems:Listalistofprohibiteditems,suchasflammable,explosive,dangerousgoods,etc.04Waiting

Service

English01020304WaitingServiceEnglishWaitingroomguidance:Providesignageandseatingarrangementinformationforthewaitingroom.Traintimetable:Provideatraintimetable,includingdeparturetime,arrivaltime,transferinformation,etc.Notificationofdelayedorcancelledtraininformation:Informpassengershowtoobtaininformationaboutdelayedorcancelledtrains.English

for

ride

servicesEnglishforrideservicesPrecautionsforboarding:Remindpassengerstopayattentiontoboardingsafety,suchasstandingfirmlyandholdingontothem,andnotwalkingaroundcasually.Boardingenvironment:Introducethefacilitiesandservicesinsidethecarriage,suchasairconditioning,Arrivalprompt:Informpassengersofthepreparationandprecautionsforgettingoffbeforearrivingatthestation.broadcasting,restroom,etc.Outbound

Service

English01020304OutboundServiceEnglishExitguidance:ProvideexitsignageandexitSurroundingfacilities:Introducethepublictransportation,Emergencyassistancemethod:Providecontactinformationandservicedesklocationforinformation.commercialfacilities,touristattractions,etc.aroundthestation.emergencyassistance.CHAPTER03English

for

Urban

Rail

TransitTrain

ServicesTrain

safety

tips

in

EnglishGeneral

safety

remindersProvidegeneralsafetyreminderstopassengersinEnglish,soasstandingbehindtheyellowline,avoidingthedoorways,andnotwritingonthetrainPlatform

safetyInformpassengersaboutplatformsafetyrules,includingwaitingonthecorrectsideoftheplatform,followingthecrowdflow,andavoidingrunningontheplatformTrain

facility

usage

tips

in

EnglishSeating

arrangementsGuidepassersbyonhowtoproperlyarrangetheirextensionsontheseats,includingbags,coats,andumbrellas,toensurethateveryonecansitcomfortablyFacility

instructionsProvideinstructionsonhowtousethefacilitiesonthetrain,suchastheairconditioning,emergencybuttons,andtherestroomsTrain

emergency

handling

EnglishEmergencyproceduresCommunicationduring

emergenciesInformpassengersofemergencyproceduresincaseofanaccidentordelay,includingevaluationprocedures,firstaid,andcontactinformationforassistanceTeachpassengershowtoeffectivelycommunicatewiththetrainstaffduringanemergency,includingprovidingclearandaccurateinformationandfollowinginstructionsInteractive

English

for

Train

PassengersInquiry

handlingPolicy

language

usageTeachattendeeshowtoeffectivelycommunicatewiththetrainstafftoinquireabouttrainschedules,delays,andotherrelevantinformationEncouragepassersbytousepolicylanguagewhencommunicatingwiththetrainstafftoensureasmoothandpleasantjournalVSCHAPTER04Common

English

used

byurban

rail

transit

workersDaily

meetings

and

communication

with

staff

inEnglishGreetingsThank

youApologiesGoodbye"Goodmorning","Goodafternoon","Hello,howareyou?""Thankyou","Irecommendit","You'rewelcome""I'msorry","Iapologizefortheconvention""Goodbye","Haveagoodday"Task

allocation

and

reporting

in

English010203Task

allocationReportingUpdate"Please

take

care

ofthis

task",

"Make

sure"I

have

completed

thetask",

"The

project

is

onschedule""There

has

been

adelay

in

the

project","The

task

is

nowcomplete"tocompletethisassignment