低代码平台如何推动数字化转型 Low-code adoption as a driver of digital transformation -kpmg

Low-code

adoptionasadriverofdigitaltransformation

rrrs

fromalarge-scalesurvey

Tableofcontents

Introduction3

Executivesummary4

01.

Globaltrendtowardlow-codeadoption6

02.

Strategiccompetitiveadvantagesthroughlow-code

9

03.

Increasinguseforsuccess-criticalapplications

13

04.

Securityandcomplianceaschallengestobeovercome

17

05.

Increasingrelevanceoflow-codeguidelinesandgovernance

20

06.

Regionalchallengesinusinglow-code

23

07.

Convergenceoflow-codeandmoderntechnologies

26

08.

Low-codeincorporatepractice

29

Studydesignandsample35

AboutKPMGInternational36

09.

Conclusion33

Low-codeadoptionasadriverofdigitaltransformation2

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Introduction

Executivesummary

01Globaltrendtowardlow-codeadoption

02Strategiccompetitiveadvantagesthroughlow-code

03Increasinguseforsuccess-critical

applications

04Securityandcomplianceaschallengestobe

overcome

05Increasingrelevanceoflow-codeguidelinesandgovernance

06Regionalchallengesinusinglow-code

07Convergenceoflow-codeandmoderntechnologies

08Low-codeincorporatepractice

09Conclusion

Studydesignandsample

AboutKPMG

Introduction

Intoday’sageofdigitaltransformation,companiesarefacedwiththedualchallengeofexpeditingtheirITprocesseswhilealsoimplementingefficient

softwaresolutions.Thisgrowingdemandforinnovativeapplicationsstemsfromcompanies’desiretoremaincompetitiveanddifferentiatethemselves.

Customizedsoftwaresolutionspresentauniqueopportunitytobetteralignproductsandserviceswithspecificbusinessneedsandcustomer

requirements.Theycontributetotheoptimizationof

operationalprocesses,enhancecustomer

satisfactionandfacilitatedata-drivendecisions.Furthermore,theyoffertheflexibilitytoadapttoshiftingmarketdynamics,andensurethat

technologyinvestmentsareinharmonywiththeoverallbusinessstrategy.

Withinthiscontext,low-codedevelopment

platformsareincreasinglyseizingtheattentionofcompanies.Theseplatformsalsoempower

non-developerstocreatesoftwarebysimply

dragginganddroppingwithinavisualenvironment.

Thisrendersmanualcodingredundant,replacedbyintuitivegraphicaldesign.

Yethowarelow-codedevelopmentplatforms

utilized,andwhatchallengesdocompaniesfaceintheiradoption?Whatarethesecurityconcerns

globallyandindifferentworldregions,andhowdocompanieshandlecomplianceandgovernance?

Whichtrendsareemerging,andwhatfactorsplayaparticularlysignificantroleinthechoiceoflow-codedevelopmentplatforms?

Thisstudyseekstoaddressthesepointsandlookindetailatfactorssuchasadvantages,fieldsof

application,challenges,security,compliance,andtheuseofmoderntechnologiessuchasAIin

low-codedevelopment.Thedataisbasedona

surveyof2,000corporatedecision-makersfromEurope,MiddleEastandAfrica(EMA),theUnitedStatesofAmerica,andtheAsiaPacificregions.Buildingonapreviousstudyentitled

“Shaping

DigitalTransformationwithLow-Code

Platforms”

(2023),selectivecomparativeanalysesanddevelopmentsareaddressed.

Theterm“low-code”alludestotheminimalcoding

effortrequiredwhencreatingsoftwareapplications.

Insteadoftraditionalprogramming,developerscan

nowusevisualmodelsandcomponents.

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Low-codeadoptionasadriverofdigitaltransformation3

Introduction

Executivesummary

01Globaltrendtoward

low-codeadoption

02Strategiccompetitive

advantagesthrough

low-code

03Increasingusefor

success-critical

applications

04Securityandcompliance

aschallengestobe

overcome

05Increasingrelevanceof

low-codeguidelinesand

governance

06Regionalchallengesin

usinglow-code

07Convergenceoflow-code

andmoderntechnologies

08Low-codeincorporate

practice

09Conclusion

Studydesignandsample

AboutKPMG

Executivesummary

Low-codedevelopmentdeemedstrategically

crucial

81%

ofthesurveyedcompaniesconsiderlow-code

developmenttobeof

strategicimportanceintheirorganization.

EuropeandUSdifferonlow-codecustomizationneeds

43%

ofEuropeancompaniesseethelackofcustomization

optionsinlow-codeasa

challenge,whereasonly

32percentofUScompaniessharethisview.

Uptrendincompany-widelow-codeappguidelines

55%

ofcompanieshavecompany-wideguidelinesonwhichappsaredevelopedwithlow-code,thisisleastcommonintheUScompanies,with47percent.

Andthetrendisupward.

Securityemergesastoplow-codechallenge

42%

ofcompaniesseesecurityrisksasbiggestchallengeinlow-codedevelopment.

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Growingemphasis

ondefinedlow-code

governance

havingorplanningto

establishlow-codeguidelinesanddefinedgovernance,

47%

ofrespondentsindicate

reflectingatrendobserved

acrossallregions.

Increasingacceptance

andintegrationinEurope

31%

ofEuropeancompaniesuse

low-codeasacritical

componentoftheirsoftware

developmentstrategy.

Comparedtotheprevious

study,theproportionhas

risenby12percentage

points.

Low-codeadoptionasadriverofdigitaltransformation4

Introduction

Introduction

Executivesummary

01Globaltrendtoward

low-codeadoption

02Strategiccompetitive

advantagesthrough

low-code

03Increasingusefor

success-critical

applications

04Securityandcompliance

aschallengestobe

overcome

05Increasingrelevanceof

low-codeguidelinesand

governance

06Regionalchallengesin

usinglow-code

07Convergenceoflow-code

andmoderntechnologies

08Low-codeincorporate

practice

09Conclusion

Studydesignandsample

AboutKPMG

inlow-code

Corporateleaders

intriguedbyAIinlow-code

88%

ofcorporatedecision-makersconsiderartificialintelli-

gence(AI)inthecontextoflow-codetobeofpotentialinterestandrelevance.

prioritize

Managers

scalability

platforms

91%

ofmanagersprioritize

scalabilitywhenchoosing

low-codeplatforms,followedcloselybycomprehensive

developertoolsandfeatures(90%)andsecurity(90%).

MicrosoftPowerAppsismostfrequentlyusedbycompanies

55%

ofenterprisesfavor

MicrosoftPowerApps,followedby48percentoptingforOracleand41percentchoosing

Salesforce.

Securityanddevelopertoolsstandoutin

importance

90%

ofmanagersunderscorethesignificanceofsecurityandcomprehensivedeveloper

toolsandfeatures.

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Itdepartmentheads

drivelow-codeguidelines

responsibilityforlow-codeguidelinestoITdepartmentmanagers.

69%

ofcompaniesassignthe

USenterprisesfallshort

inlow-codetraining

ofcompaniesoffer

comprehensivelow-code

training,withenterprises

fromtheUSnotablylaggingatjust40percent.

51%

Low-codeadoptionasadriverofdigitaltransformation5

Introduction

Executivesummary

01Globaltrendtoward

low-codeadoption

01

d

02Strategiccompetitive

advantagesthrough

low-code

03Increasingusefor

success-critical

applications

04Securityandcompliance

aschallengestobe

overcome

05Increasingrelevanceof

low-codeguidelinesand

governance

06Regionalchallengesin

usinglow-code

07Convergenceoflow-code

andmoderntechnologies

08Low-codeincorporate

practice

09Conclusion

Studydesignandsample

AboutKPMG

Low-codeadoptionasadriverofdigitaltransformation6

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nameandlogoaretrademarksusedunderlicensebytheindependentmemberfirmsoftheKPMGglobalorganization.

Low-codeusersLow-codeplanners

Introduction

Executivesummary

01Globaltrendtowardlow-codeadoption

02Strategiccompetitiveadvantagesthroughlow-code

03Increasingusefor

success-critical

applications

04Securityandcomplianceaschallengestobe

overcome

05Increasingrelevanceoflow-codeguidelinesandgovernance

06Regionalchallengesinusinglow-code

07Convergenceoflow-codeandmoderntechnologies

08Low-codeincorporatepractice

09Conclusion

Studydesignandsample

AboutKPMG

Thesignificanceoflow-codehasevolvedfrom

beingaperipheralphenomenontoapivotalfactorinsoftwaredevelopment.However,theadoptionandevolutionoflow-codevaryacrossregions,

influencedbynumerousfactors.

Currentadoptionstatus

Forapproximately31percentofcompanies

surveyedinthisstudy,low-codeisanintegralpartoftheirsoftwaredevelopmentstrategy.Inthis

respect,companiesinAfricaandtheAsianPacificregion(ASPAC)standoutasabove-average,with34percentinAfricaand32percentinASPAC

alreadyusinglow-codeasacentralpartoftheir

developmentstrategy.Thehighadoptionratein

Africacouldbeattributedtotheneedforanagileandrapidlyadaptableapproachtomeettheswiftlychangingbusinessenvironmentsprevalentin

manyAfricanmarkets.FurtherinfluencingfactorsmightbethelackoftraditionalITinfrastructuresandtherisingskillsshortage,whichpropelthe

adoptionoflow-codeplatforms.

DevelopmentsinEurope

Theadoptionoflow-codeisalsoadvancedamongEuropeancompanies.31percentofcorporate

decision-makersindicatethatlow-codealready

constitutesasignificantpartoftheirsoftware

developmentstrategy.Thismarksanoteworthyincreasefromapreviousstudyentitled“ShapingDigitalTransformationwithLow-CodePlatforms,”whichfoundthatonly19percentofEuropean

companiesusedlow-codeintheirstrategies.

Figure1:

Doyoualreadyuse“low-code”or“no-code”developmentplatformsinyourcompany,orareyou

planningtouselow-code/no-codedevelopmentinthefutureaspartofyoursoftwaredevelopment?

TotalEuropeMiddleEastAfricaUSAASPAC

Itisalreadyacentralcompo-nentofoursoftwaredevelop-mentstrategy

31%

31%

29%

34%

30%

32%

Ourfirstprojectshavealreadybeenimplemented

25%

25%

26%

23%

26%

22%

Wearecurrentlystillinthe

evaluationphase

14%

10%

21%

19%

15%

16%

Weareplanningourfirst

specificprojectswithinthenext12months

19%

20%

17%

14%

18%

22%

Weareplanningfirstprojectswithinthenext2-5years

7%

10%

2%

7%

6%

5%

Wecanimagineusingitinourcompanyinthefuture

4%

3%

4%

2%

4%

3%

WehavenotyetaddressedthetopicorIdonotknowanythingaboutthetopic

1%

1%

1%

1%

1%

1%

Notspecified

0%

0%

1%

0%

0%

0%

Base

2,000

600

150

150

700

400

Base:2,000companies,roundingdifferencespossible

Source:Low-codeadoptionasadriverofdigitaltransformation,KPMGInternational,2023

Low-codeusers:companiescurrentlyusinglow-codeplatforms

Low-codeplanners:companieswhowillonlyuselow-codeinthefuture/canimaginedoingso

Low-codeadoptionasadriverofdigitaltransformation7

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nameandlogoaretrademarksusedunderlicensebytheindependentmemberfirmsoftheKPMGglobalorganization.

Introduction

Executivesummary

01Globaltrendtowardlow-codeadoption

02Strategiccompetitiveadvantagesthroughlow-code

03Increasingusefor

success-critical

applications

04Securityandcomplianceaschallengestobe

overcome

05Increasingrelevanceoflow-codeguidelinesandgovernance

06Regionalchallengesinusinglow-code

07Convergenceoflow-codeandmoderntechnologies

08Low-codeincorporatepractice

09Conclusion

Studydesignandsample

AboutKPMG

Specifically,theproportionofEuropeancompaniesusinglow-codeasacrucialcomponentoftheir

softwaredevelopmentstrategyhasincreasedby12percentagepoints,from19percentto

31percent.Thisemphasizestheprogressin

acceptanceandintegrationoflow-codeplatformsacrosstheEuropeanbusinesslandscape.

Only

ofcompaniesprovide

extensivelow-codetraining,withUScompanieslaggingbehindsignificantlyat

40percent,increasingthepotentialforineffective

low-codeprojects.

Traininganduserinvolvement

Inadditiontoplanningorintroducinglow-code,

companiesshouldalsoinvolvetheiremployees

more.Despitethestraightforwardoperationof

low-codeplatforms,usertrainingisstillnecessary.Althoughthisaspectcansignificantlyinfluencethesuccessofsuchinitiatives,onlyabouthalfof

companies(51percent)offercomprehensive

educationandtrainingprogramstoencourage

low-codedevelopment.Notably,companiesintheUSlagbehindconsiderably,withjust40percentofferingsuchtraining,whichiswellbelowthe

average.Insufficienttrainingcanhinderthe

efficiencyandacceptanceoftheseplatforms.

IntheUSinparticular,thereisaclearneedfor

moretraininginitiatives,whichcouldpotentiallyjeopardizetheeffectivenessoflow-codeprojectsinthesecompanies.CompaniesinEuropeare

slightlyaboveaveragewitharateof53percent.Nevertheless,focusshouldalsobeplacedon

targetedtrainingandeducationalprogramsto

increasetheeffectivenessofandacceptanceforlow-codesolutions.

Futuregrowthprospects

Anotherdistinctfocusisonthoroughimplementa-tionplanningforthenext12monthstofiveyears,especiallyinEuropean(30percent)andASPAC

(27percent)companies.Thishighlevelofplanningmightindicateheightenedsensitivitytowards

complianceandsecurityaspects,whichholdspecialimportanceintheseregions.

Theuseoflow-codeinEuropeanandASPACcompaniesisexpectedtosurgeinyearstocome.

Whilecompaniesrecognizethenecessityof

low-code,theyneedtoensurethatallaspectsofcomplianceandsecurityarecarefullyconsidered.Thisreflectsthestrategicapproachofthese

companies,who,inadditiontoinnovation,also

prioritizethelong-termintegrityandreliabilityof

theirtechnologiesandprocesses.Thus,itis

expectedthattheadoptionrateoflow-codein

companiesfromtheEuropeanandASPACregionswillsignificantlyincreaseinthecomingyears.

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Low-codeadoptionasadriverofdigitaltransformation8

Introduction

Executivesummary

01Globaltrendtoward

low-codeadoption

02

Strategiccompetitiveadvantagesthrough

02Strategiccompetitive

advantagesthrough

low-code

03Increasingusefor

success-critical

applications

04Securityandcompliance

aschallengestobe

overcome

05Increasingrelevanceof

low-codeguidelinesand

governance

06Regionalchallengesin

usinglow-code

07Convergenceoflow-code

andmoderntechnologies

low-code

08Low-codeincorporate

practice

09Conclusion

Studydesignandsample

AboutKPMG

Low-codeadoptionasadriverofdigitaltransformation9

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nameandlogoaretrademarksusedunderlicensebytheindependentmemberfirmsoftheKPMGglobalorganization.

Introduction

Executivesummary

01Globaltrendtowardlow-codeadoption

02Strategiccompetitiveadvantagesthroughlow-code

03Increasingusefor

success-critical

applications

04Securityandcomplianceaschallengestobe

overcome

05Increasingrelevanceoflow-codeguidelinesandgovernance

06Regionalchallengesinusinglow-code

07Convergenceoflow-codeandmoderntechnologies

08Low-codeincorporatepractice

09Conclusion

Studydesignandsample

AboutKPMG

Intoday’sdigitalizedbusinessworld,competitiveadvantagesplayacrucialroleinacompany’s

success.Animpressive81percentofthe

surveyedcompaniesviewlow-codedevelopmentasstrategicallysignificant,with80percent

acknowledgingitsroleasakeydriverfor

acceleratingdevelopment.Acomparisonwiththe

previoussurveyentitled“ShapingDigital

TransformationwithLow-CodePlatforms”

highlightstheincreasingimportanceoflow-codebothstrategicallyandoperationallyacrossall

corporategroupsandsectors.Thisunderscores

thegrowingrelevanceandacceptanceoflow-codedevelopmentintheworldofbusiness.

Regionalinsights

Thesignificanceoflow-codedevelopmentisclearintermsofvariousaspectsacrossdifferent

regions.Low-codedevelopmentisofstrategic

importanceto89percentofcompaniesinAfrica,forexample,andforapproximately88percent,itisessentialforfastersoftwaredevelopment.Duetotheirpragmaticapproachandburgeoning

economicperformance,thesecompaniesmust

investpurposefullyintechnologiesthatboosttheiragilityandcompetitiveness.Accordingly,low-codedevelopmentenablesAfricanenterprisesto

effectivelynavigaterapidchangesintheglobalmarketenvironmentwhilemaximizingtheir

capabilityforswiftsoftwaredevelopment.

Incontrast,approximately81percentofUS

companiesemphasizethestrategicrelevanceof

low-code,whilethefigurestandsat78percentforASPACcompanies.InEuropeinparticular,

81percentofcorporateleadershighlightthe

significantroleoflow-codeinfosteringmoreagileandflexibleIToperationswithincompanies.

However,only73percentofASPACcompaniessharethisassessment.Thisdiscrepancymightbeattributabletovaryingcompetitivescenariosor

regulatorydifferencesacrossregions.

development.

80%

ofcompaniesseelow-codeasrelevantforfaster

Overall,theseresultsilluminatehowlow-codedevelopmentisperceivedgloballyasakey

componentforenhancingflexibilityandagilityinsoftwaredevelopmentandthroughoutan

organization.

Companiesconsiderincreasedprocess

efficiency(53percent)andemployee

productivity(51percent)tobethemostimportantbenefitsoflow-codeadoption.

Yetwhatadvantagesdoestheadoptionof

low-codeoffer,andwhatreasonsdocompaniescitefordeployinglow-codeplatforms?

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Figure2:

Howimportantisthetopic

low-codedevelopmentinyourcompany?

TOP5

81%Strategic

80%Tomakedevelopersfaster

79%ToensureIToperations

79%Inthecontextoftransformationprojects

77%Tomakeprocessessafer

Base:2,000companies,multipleresponses,selection:verycriticalforsuccessandcriticalforsuccess

Source:Low-codeadoptionasadriverofdigitaltransforma-tion,KPMGInternational,2023

Low-codeadoptionasadriverofdigitaltransformation10

Introduction

Executivesummary

01Globaltrendtowardlow-codeadoption

02Strategiccompetitiveadvantagesthroughlow-code

03Increasingusefor

success-critical

applications

04Securityandcomplianceaschallengestobe

overcome

05Increasingrelevanceoflow-codeguidelinesandgovernance

06Regionalchallengesinusinglow-code

07Convergenceoflow-codeandmoderntechnologies

08Low-codeincorporatepractice

09Conclusion

Studydesignandsample

AboutKPMG

Potentialbenefitsoflow-codeadoption

Companiesperceiveseveralbenefitstolow-codeadoption,withincreasedprocessefficiency

(53percent)andenhancedemployeeproductivity(51percent)standingoutasthemostimportantadvantages.Withlow-code,individualsoftware

versionscanbereleasedefficientlyevenwith

limitedproductknowledge.Aconsistentfindingisthattheimprovementinprocessefficiencywascitedasoneofthemainbenefitsinalmostall

regions,includingbyoneintwoEuropean

companies(51percent).OnlyinUScompaniesdoesemployeeproductivity(51percent)slightlyedgeoutprocessefficiency(50percent).Thisadvantagewasunderscoredespeciallyinthe

MiddleEastandAfrica,with62percentand

59percentrespectivelyhighlightingit.This

illustrateshowlow-codeplatformscontributetostreamliningbusinessprocessesandimprovingoperationalefficiency.

Anotherbenefitnotedbyrespondentsistheboostinemployeeproductivity(51percent),which

exceeds50percentincompaniesinEurope,theMiddleEast,andAfrica.

Low-codeplatformsenableefficientsoftware

developmentwithoutinterruptionsandfroma

singlesource.Customizedapplicationsthereforemeanthatemployeeproductivitycanbe

significantlyincreased.

Figure3:

Whatarethekeybenefitsoflow-codeadoptioninyourcompany?

2

24%

3

35%

32%

32%

31%

30%

8%

47

43%

42%

41%

40%

40%

8%

53%

51%

%

Increaseinprocessefficiency

Increaseemployeeproductivity

Improvingtherangeofservicesandproductquality

Highflexibilityandscalabilityoftheapplications

Costreduction

Increasingdigitalskills

Higherdegreeofautomation

Expansionoftheproductandserviceportfolio

Fastertimetosolution

Increaseoftheuserexperience

Reductionofthecomplexityofsoftwaredevelopment

Shorterreleasecycles

Standardizationofprocesses

Fasteradoptionofdigitalizationinthecompany

Higheremployeemotivation

Increasebusinessagility

0102030405060

Base:2,000companies,multipleresponses

Source:Low-codeadoptationasadriverofdigitaltransformation,KPMGInternational,2023

Low-codeadoptionasadriverofdigitaltransformation11

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nameandlogoaretrademarksusedunderlicensebytheindependentmemberfirmsoftheKPMGglobalorganization.

Introduction

Executivesummary

01Globaltrendtowardlow-codeadoption

02Strategiccompetitiveadvantagesthroughlow-code

03Increasinguseforsuccess-critical

applications

04Securityandcomplianceaschallengestobe

overcome

05Increasingrelevanceoflow-codeguidelinesandgovernance

06Regionalchallengesinusinglow-code

07Convergenceoflow-codeandmoderntechnologies

08Low-codeincorporatepractice

09Conclusion

Studydesignandsample

AboutKPMG

UScompaniesmakeuseoflow-codeforfasterreleasecycles(35percent)andsignificantcostreductions(45percent)insoftware

development,givingthemacriticaledgeinthecompetitivemarket.

InUScompanies,thesurveyresultsindicatea

clearinterestinoptimizingsoftwaredevelopmentprocesses.For35percentofcorporateleaders,shorterreleasecyclesrankamongthemost

significantadvantagesoflow-codeplatforms.Thus,theabilitytobringapplicationstomarketmorequicklyismorerelevantforUScompaniesthanforEuropean(31percent)andAfrican

(21percent)businesses.Thissuggeststhatspeedandagilityinsoftwaredevelopmentarevalued

particularlyhighlyintheUS.

reductionasakeybenefit.

42%

ofcompaniescitecost

Additionally,45percentofthesurveyedcorporateleadersfromUScompaniescitedcostreductionasoneofthemostsignificantbenefits.UnlikeinASPACcompanies(41percent)andEuropean

companies(40percent),economicconsiderationsplayalargerroleforUSfirms.

Withlow-codeplatforms,businessescan’tonly

operatemoreefficiently,theycanalsoachieve

substantialsavingsinthedevelopmentprocess.InacompetitivemarketliketheUnitedStates,thiscanrepresentacriticaladvantage.

Overalltrends

Insummary,thebenefitsoflow-codedevelop-

mentarerecognizedglobally,buttheirsignificancevariesbyregion.Whilebusinessesinsomeareasfocusoncostsavingsandefficiency,othersare

lookingforfasterwaystointroducesoftwaresolutionstothemarket.

Additionaladvantagesmentionedincludethe

highflexibilityandscalabilityofapplications

(43percent),theenhancementofdigitalskills

(41percent)andincreasedautomation(40per-cent).Thesefindingsalignwiththeincreasing

awarenessforthebenefitsoflow-codewhichisexpectedtocontinuegrowinginthefuture,asindicatedbythepreviousstudy,“ShapingDigitalTransformationwithLow-CodePlatforms.”

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