职场英语培训课件

WorkplaceEnglishTrainingCourseware目录CONTENTSFundamentalsofWorkplaceEnglishWorkplacecommunicationskillsWorkplacecultureandetiquetteApplicationscenariosofworkplaceEnglishWorkplaceEnglishChallengesandSolutionsCaseAnalysisofWorkplaceEnglish01FundamentalsofWorkplaceEnglishCHAPTERGreetingandintroductions01Howtoproperlygreetcollegesandintroduceoneselfintheworkplace,includingappropriatesalesandprofessionallanguageOfficecommunication02Understandingandusingcommonworkplaceexpressionsandphrasesfortaskssuchasschedulingmeetings,givingandreceivingfeedback,andhandlingrequestsOfficeetiquette03Understandingandpracticingappropriateworkplaceetiquette,includingphoneetiquette,emailetiquette,andinpersoncommunicationetiquetteDailyofficelanguage

BusinessemailwritingEmailstructureUnderstandingthebasicstructureofabusinessemail,includingthesubjectline,meeting,body,andclosingEmailEtiquettePracticingpropertyemailetiquette,includingwhentouse"ReplyAll,"whentouse"Reply,"andwhentouse"Forward."EmaillanguageUsingprofessionallanguageandavoidingcolloquialismsorcasuallanguageinbusinessemailsConferencepreparationPreparingforaconference,includingunderstandingtheagenda,knowingwhowillbeattending,andpracticingpresentationskillsConferencespeakingDeliveringapresentationinEnglishwithproperenrollment,clearenrollment,andaconfidencetoneConferenceparticipationUnderstandinghowtoparticipateeffectivelyinaconference,includingaskingandansweringquestions,makingcomments,andnetworkingwithotherattendeesConferenceEnglish02WorkplacecommunicationskillsCHAPTEREffectivecommunicationskillsTheabilitytouselegalexpressions,styles,andeyecontacttoreceivemessagesandstrengthencommunicationNonverbalcommunicationTheabilitytolistencarefullyandrespondappropriatelytowhatothersaresaying,demonstratingempathyandunderstandingActivelisteningTheabilitytocommunicateideasandinformationinawaythatiseasytounderstand,usingsimplelanguageandavoidingjargonortechnicaltermsClearandreasonexpression010203ComprehensionstrategiesTheabilitytoidentifymainideas,summarizeinformation,andmakereferencesbasedonwhatissaidContextunderstandingTheabilitytounderstandthecontextofaconversationorsituation,includingculturalandorganizationalfactorsDealingwithaccountsanddialoguesTheabilitytounderstanddifferentEnglishaccountsanddialoguesthatmaybeaccountedforintheworkplaceListeningcomprehensiontrainingOralexpressioncapabilityTheabilitytospeakinaclearandaudiblevoice,usingappropriatepromotionandintroductionPublicspeakingTheabilitytospeakconfidentlyinfrontofgroups,includingmakingpresentations,givingreports,andleadingmeetingsInterpersonalcommunicationTheabilitytocommunicateeffectivelywithcolleagues,superiors,subordinates,andotherworkplacerelationshipsSpeakingclearly03WorkplacecultureandetiquetteCHAPTERWorkplaceEtiquetteintheUnitedStatesRespectforindividualspace,appropriateuseofelectronicdevices,andunderstandingoftheneedforsilenceduringimportantmeetingsorphonecallsWorkplaceEtiquetteintheUnitedKingdomMaintainingprofessionalism,examiningtheboss'sauthority,andadheringtothenormsofthecompanyWorkplaceEtiquetteinAustraliaOpencommunication,teamwork,andacasualbutprofessionaltitleWesternWorkplaceCultureBusinessCardEtiquetteAlwaysofferyourbusinesscardwithtwohands,andreceiveabusinesscardwithtwohandsaswellDonotwriteonabusinesscardGiveGivingEtiquetteItisnotnecessarytogiveagifteverytimeyoumeet,butifyoudo,itshouldbesomethingsmall,comfortable,andnottooexpensiveMeatEtiquetteWhenyouareinvitedtoameal,youshouldhavestartedontime,neverordermoreorlessthanyoucaneat,andalwayswaituntileveryoneispreservedbeforestartingtoeatBusinessetiquetteUnderstandingculturaldifferencesWhencommunicatingwithpeoplefromdifferentcultures,itisimportanttounderstandtheirculturalbackgroundandvaluesThiswillhelpyouavoidmisunderstandingsandimprovecommunicationeffectivenessAdaptingtodifferentcommunicationstylesPeoplefromdifferentculturesmayhavedifferentcommunicationstylesItisimportanttoadaptyourcommunicationstyletomatchthatofyourcolleaguesorbusinesspartnersExaminingculturaldifferencesExaminingtheculturaldifferencesofothersisanimportantpartofcrossculturalcommunicationAvoidingmakingassumptionsorjudgmentsaboutothercultures,andalwaystrytoseethingsfromtheperspectiveofothersCrossculturalexchange04ApplicationscenariosofworkplaceEnglishCHAPTERBusinessnegotiationisacommonapplicationscenarioofworkplaceEnglishDuringbusinessnegotiations,EnglishproficiencyiscriticalforeffectivecommunicationandsuccessfuldealmakingParticipantsneedtounderstandcomplexbusinessterms,legaljargon,andindustryspecificlanguageinordertonegotiateeffectivelySkillsrequiredforbusinessnegotiationincludingactivelistening,clearandconditionexpression,probingformoreinformation,andtheabilitytonegotiateandcompeteParticipantsshouldalsobefamilywithdifferentnegotiationstylesandtechniques,aswellasculturaldifferencesthatmayaffectcommunicationduringbusinessnegotiationsBusinessnegotiationReportsandspeechesareanotherimportantapplicationscenarioofworkplaceEnglishParticipantsneedtobeabletopresentinformationclearly,organizeideaseffectively,anduseappropriatelanguageandtonefordifferentaudiencesSkillsrequiredforreportsandspeechesincludingstructuringideaslogically,usingappropriatelanguageregisters,deliveringinformationinacaptioningManner,andbeingabletoanswerquestionsfromtheaudienceParticipantsshouldalsobefamilywithdifferentpresentationstylesandtechniques,aswellasthedosanddon'tsofpublicspeakingReportsandspeeches010405060302TeamworkandleadershipareessentialskillsforsuccessintheworkplaceEnglishproficiencyiscriticalforeffectivecommunicationwithinmulticulturalteamsandforleadingteamseffectivelySkillsrequiredforteamworkandleadershipincludingeffectivecommunication,conflictresolution,decisionmaking,delegation,andtheabilitytomotivateandinspireteammembersParticipantsshouldalsobefamilywithdifferentleadershipstylesandtechniques,aswellasthechallengesandopportunitiespresentedbyworkinginmulticulturalteams$item3_c{文字是您思想的提炼，为了最终呈现发布的良好效果，请尽量言简意赅的阐述观点；根据需要可酌情增减文字，4行*25字}$item4_c{文字是您思想的提炼，为了最终呈现发布的良好效果，请尽量言简意赅的阐述观点；根据需要可酌情增减文字，4行*25字}$item5_c{文字是您思想的提炼，为了最终呈现发布的良好效果，请尽量言简意赅的阐述观点；根据需要可酌情增减文字，4行*25字}$item6_c{文字是您思想的提炼，为了最终呈现发布的良好效果，请尽量言简意赅的阐述观点；根据需要可酌情增减文字，4行*25字}Teamworkandleadership05WorkplaceEnglishChallengesandSolutionsCHAPTERUseoftranslationtoolsUtilizemoderntranslationtoolstoovercomelanguagebarriersandenhancecommunicationProficientincommonexpressionsMasteringcommonEnglishexpressionscanhelpparticipantsbetterunderstandandcommunicatewithcolleaguesandclientsCreateaninclusiveworkplacecultureEncourageopencommunicationandrespectfordiverselanguagesandculturestopromoteasenseofbelongingnessandreducelanguageanxietyLanguagebarriercoatingstrategies010203PracticingactivelisteningFocusonunderstandingthemainpointsandkeydetailsofthemessage,ratherthanjusthearingthewordsUsingvisualaidsUtilizevisualaidslikeslides,charts,andtablestoenhancecomprehensionandretentionListeningtoEnglishpodcastsorvideosRegularlylistentoEnglishpodcastsorwatchvideosinEnglishtoimprovelisteningcomprehensionandfamilywithnaturalspeechpatternsImproveEnglishlisteningskillsImprovingEnglishoralexpressionskillsHaveparticipantsrecordtheirownspeechesandthenreviewthemtoidentifyareasforimprovement,suchaspromotion,grammar,orfluencyRecordingandreflectingonownspeechConductroleplayingactivitiesingroupstosimulatereallifeworkscenariosandimproveparticipants'abilitytoexpressthemselvesfluentlyinEnglishRoleplayingingroupsEncourageparticipantstospeakinfrontoftheclassregularlytoimprovetheirpublicspeakingskillsandconfidenceSpeakinginfrontoftheclass06CaseAnalysisofWorkplaceEnglishCHAPTERSummary:Understandcommunicationskillsandstrategiesinbusinessnegotiations,improvenegotiationefficiencyandresults.DetaileddescriptionAnalyzecommonexpressionsandcommunicationskillsinbusinessnegotiations,suchaspoliteness,persuasion,compromise,etc.Explorebusinessnegotiationstylesandhabitsindifferentculturalbackgroundstoenhancecross-culturalcommunicationskills.Learnhowtoapplynegotiationstrategiesandtechniquestomaximizeone'sowninterests.0102030405BusinessnegotiationcaseanalysisSummary:Mastertheskillsofwritingreportsanddeliveringspeeches,