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ChevronCaseMultinationalEnergyCorporationChevronCaseMultinationalEnergyCorporationOptimizesEfficiencyandProductivitywithSOTI例分跨国能源公司采用SOTIMobiControl优化效率和生产率!AboutBasedinSanRamon,California,Chevronisoneoftheworld’sleadingintegratedenergycompanies,withsubsidiariesthatconductbusinessinmorethan180countries.Thecompany’sglobalworkforceconsistsofapproximately57,000employeesand3,800servicestationmembers.Chevronisinvolvedinnearlyallfacetsoftheenergyindustry.Thecompanyexploresfor,producesandtransportscrudeoilandnaturalgas;refines,marketsanddistributestransportationfuelsandotherenergyproducts;manufacturesandsellspetrochemicalproducts;generatespowerandproducesgeothermalenergy;providesenergyefficiencysolutions;anddevelopstheenergyresourcesofthefuture,including关于雪佛nRaTheBusinessOver2,000employeesacrossChevronuseMotorolaMC-9090mobiledevicesforremotework.ManagingdevicesoftwareprovisioningwasachallengefortheChevronITteam,astheprocesstookanaverage40minutesforeachnewin-servicedevice.Inaddition,Chevron’smobileworkershadtoshipfaultydevicesbacktoITfordiagnosisandremediation,incurringshippingexpensesanddevicedowntime.ITteamsfacedsignificanttimeconstraintstoget业务超过0名的雪佛龙员工使用摩托罗拉M-9090移IT0ITfield-AfterrealizingtheneedforaMobileDeviceManagement(MDM)solution,theteamidentifiedalistofcapabilitiesthatwerecriticaltosolvingtheirsignificantbusinesschallenge.TosupporttheefficientintroductionofMotorolaMC-9090devicesfield-AfterrealizingtheneedforaMobileDeviceManagement(MDM)solution,theteamidentifiedalistofcapabilitiesthatwerecriticaltosolvingtheirsignificantbusinesschallenge.TosupporttheefficientintroductionofMotorolaMC-9090devicesintothefield,Chevronemphasizedtheneedforasolutionthatwassimpletoinstall,easytouse,andhadtheremotemanagementandprovisioningfeaturesnecessarytoreducethetimenecessarytoturnupalargenumberofmobileIT-90TheAftercomparingMDMsolutions,ChevronselectedMobiControltomanage,track,andprovisionitsMotorolaMC-9090devicesovertheair.Theorganizationrealizedthesoftwarecouldmeetitsrequirementstoimproveinstallation,configuration,andtroubleshootingturnaroundtimesforlivedevicesinthefield.Tobegintheimplementation,Chevrontookadvantageofaone-hour,in-persontrainingsessionfromatechnicalsalesengineer.“TheinstallationwasstraightforwardforourITteam,”saidEricRearwin,SolutionArchitect,ChevronMobileFieldComputing.“WithSOTI’sguidance,wecompletedtheourselveswithoutany解决在比较了不同的MDM解决方案之后,雪佛龙选择MobiControl来采用无线的方式对摩托罗MC-9090设备进行管理、追踪、软件安装。公司意识1IT团队cnTheUsingMobiControl,Chevronwasabletoincreasetheoperationalefficiencyandproductivityofitsmobilefleetthroughremotesupport,managementandmonitoringofitsMotorolaMC-9090devices.LeveragingMobiControl’sRemoteControlfeature,Chevronreducedmobiledevicedeploymentfrom40minutestolessthan15minutes,resulting结l管理和监控他们的摩托罗拉0利用MobiControl的远程控制功能,雪佛的部署时间从原来的0分钟减少到5分钟,大幅节省significantsavingsintimeandresources.Inaddition,shippingcostsfortransportingdevicesfordiagnosisandremediationhasbeeneliminated.“Supporttimeonanyissuearisinginthefieldhasbeenreducedfromdaystominutes,”saidRearwin.“OurITteamcanremotelydiagnoseandresolvetechnicalproblemsinreal-timewithoutrelyingonourmobileworkerstoconveyinformationback.Wehavetheabilitytofullyrestoreanymobiledevicetoitsoriginalcapabilitieswithinamatterofminutes.Thishasconsiderablyreducedthedowntimeexperiencedbyourmobileworkforce,andenhancedtheirsignificantsavingsintimeandresources.Inaddition,shippingcostsfortransportingdevicesfordiagnosisandremediationhasbeeneliminated.“Supporttimeonanyissuearisinginthefieldhasbeenreducedfromdaystominutes,”saidRearwin.“OurITteamcanremotelydiagnoseandresolvetechnicalproblemsinreal-timewithoutrelyingonourmobileworkerstoconveyinformationback.Wehavetheabilitytofullyrestoreanymobiledevicetoitsoriginalcapabilitieswithinamatterofminutes.Thishasconsiderablyreducedthedowntimeexperiencedbyourmobileworkforce,andenhancedtheirefficiencyandproductivity.”“Chevronhasbeenfocusingoncutting-edgetechnologiesthatimprovethechancesoffinding,developingandproducingcrudeoilandnaturalgas.MobiControlprovidesuswiththeadvancedmobiledevicemanagementcapabilitiesweneedtodriveourmobilitystrategy,”saidRearwin.“SincedeployingmobiledevicesandimplementinganappropriateMDMsolutionintoourworkforce,wehaveseenconsiderablegrowthfromreduceddowntime,resultingincostsavingsandROIforour生运输设备的成本也都不存在了“现场产生故障而需要的技术支持时间从原来需要几an说道,“我们需要依赖流动工作人员给我们反馈信息。我们有能力在几分钟之内把任何移动设备恢复到它们原来具备的能力状态。这显著地降低了我们的流动人员故障等待“雪佛龙一直都处在用于提高寻找、开发和生产原油l们提供高级的移动设备管理能力,借助这个能力我们n们在我们的员工中部署了移动设备和实施了适合的M的降低而带来的增长,这节省了公司成本,同时提高IndustryApplicationMobileMotorolaMC-9090World’sleadingintegratedenergycompanybasedinSanRamon,CaliforniaRemoteDeviceSupport,SoftwareDeployment,WorkerProductivityandSupportCostMobiControlCentralizedRemoteControl,Easy-to-Implement,行业应用范围摩托罗拉MC-9090设世界主要的综合能源公司,位于加利福尼亚州的SanMobiControl解决方DeviceConfiguration,Real-TimeDeviceInformation,HelpDeskToolsandReal-TimeDeviceInformationReducedDeviceConfiguration,Real-TimeDeviceInformation,HelpDeskToolsandReal-TimeDeviceInformationReducedDowntime,EnhancedProductivity,OptimizedEfficiencyandIncreasedROI“Throughextensiveresearch,discoveredthatMobiControlcontainsthemobiledevicemanagementcapabilitiesthatmeetourmobilitystrategy.Havingimplementedanall-encompassingMDMsolution,wehavereduceddowntimeandbroughtpreviouslyunrecognizedcostsavingstoourorganization.”EricRearwinSolutionArc
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