商务英语写作智慧树知到课后章节答案2023年下齐鲁师范学院

商务英语写作智慧树知到课后章节答案2023年下齐鲁师范学院齐鲁师范学院

第一章测试

Thebasicorganizationaloutlineforapositivemessageusestheblocks（）.

A:goodwillandactionB:bufferC:reasonsD:news

答案:goodwillandaction;reasons;news

Proofreadingincludesreviewingfor（）.

A:ideaB:correctuseoflanguageC:grammarD:format

答案:correctuseoflanguage;grammar;format

Businesswritingisformal,oftenusingcomplexwords,longsentences,thethirdpersonandpassivevoice.（）.

A:对B:错

答案:错

Planningstartswithaudiencereaction,whichmapstoanorganizationalstructureforthedocument.（）

A:对B:错

答案:对

Sympathymessagesarenotpositivemessages.（）

A:错B:对

答案:错

Bufferisusuallyonlyfoundinpositivemessages.（）

A:错B:对

答案:错

Apropersentencemusthaveasubject,averb,andexpressacompletethought.（）

A:错B:对

答案:对

Euphemismsarewordsorphrasesusedtotalkaboutunpleasantortabootopicsinamorepoliteway.（）

A:错B:对

答案:对

Concisewritingisnotjustfastorshort;itiswritingthatbalancestheclarityofthemessagewithefficiency.（）

A:对B:错

答案:对

第二章测试

Abusinessletterisusuallycomposedof12parts.Amongthem,letterhead,body,（）andsignaturearenecessary.

A:dateB:complimentarycloseC:insideaddressD:salutation

答案:date;complimentaryclose;insideaddress;salutation

Inamodifiedblock,theentiretextisalignedtotheleftexceptfor（）alignedtotheright.

A:dateB:signature

C:letterheadD:salutation

答案:date;signature

;letterhead

Howtoachievecorrectnessinbusinesswriting?（）.

A:Thenamesandtitlesshouldbecorrect.B:Beinpropergrammar,punctuationandspelling.C:Beinthecorrectformat.D:Beaccurateintheinformation.

答案:Thenamesandtitlesshouldbecorrect.;Beinpropergrammar,punctuationandspelling.;Beinthecorrectformat.;Beaccurateintheinformation.

Aletterofusuallyincludesthefollowingparts:（）.

A:mentionanycontractthatthewriterhassignedwiththegoodssupplierB:giveacompletedescriptionofthemerchandiseC:endtheletterwithanexpectationD:specifyrequirementsrelatedtotheorderorgivesomefurtherexplanationsaboutit

答案:mentionanycontractthatthewriterhassignedwiththegoodssupplier;giveacompletedescriptionofthemerchandise;endtheletterwithanexpectation;specifyrequirementsrelatedtotheorderorgivesomefurtherexplanationsaboutit

Whenwriteaninformationalbusinessdocument,youshould（）.

A:organizetheprovidedinformationsequentiallyB:writewithafocusontheexpertiseofyouraudienceC:providethemostrelevantinformationD:talkwithfactsinsteadofopinionsandassumptions

答案:organizetheprovidedinformationsequentially;writewithafocusontheexpertiseofyouraudience;providethemostrelevantinformation;talkwithfactsinsteadofopinionsandassumptions

AletterurgingtheestablishmentofanL/Cusuallycontainsthefollowingmoves:（）.

A:expressingyourexpectationforearlyreceiptoftheexpectedL/CB:informingyourrecipientwhatyouhavealreadydoneorareplanningtodofortheorderC:referringtorelevantcontractsignedoragreementreachedbeforeD:statingyourrequestfortheopeningoftheexpectedL/C

答案:expressingyourexpectationforearlyreceiptoftheexpectedL/C;informingyourrecipientwhatyouhavealreadydoneorareplanningtodofortheorder;referringtorelevantcontractsignedoragreementreachedbefore;statingyourrequestfortheopeningoftheexpectedL/C

Asthedateisavitalpartofabusinessletter,themonthshouldbefullyspelledout,andtheyearshouldbewrittenwithallfourdigits.（）.

A:对B:错

答案:对

Theinsideaddressshouldnotbethesameastheaddressontheenvelope.（）

A:对B:错

答案:错

InAmericanEnglish,thesubjectlineisplacedbetweenbodyandsalutation.（）

A:对B:错

答案:错

Signatureincludestwoparts:typednameandhandwrittensignature.（）

A:对B:错

答案:对

Ifyoudonotwanttherecipienttoknowthatacopyisbeingforwardedtoathirdparty,use"bcc"for"blindcarboncopy".（）

A:对B:错

答案:对

Whenyouprepareabusinessenvelope,putthewriter'sinformationinthecenteroftheenvelope.（）

A:对B:错

答案:错

Acompletecommunicationnotonlyincludeeverythingthereaderneedsforthereactionbutalsoinvolvesadditionalinformationwheneverorwhereveritisrequired.（）

A:错B:对

答案:对

Inquiriescanbedividedintotwomaintypes:generalinquiryandspecificenquiry.

A:对B:错

答案:对

Acounter-offerisreallyanewoffer,eventhoughthebuyerandsellermightagreetosomeorevenmostofthetermsofapurchaseorsalesoffer.（）

A:错B:对

答案:对

Afirm-offercanbewithdrawnonceitisaccepted.（）

A:错B:对

答案:错

Generallyspeaking,packingandmarkingcostsareincludedintheprice,andshallbebornebytheimporter.（）

A:错B:对

答案:错

B/Lisareceiptofthegoodsgiventotheshipperbytheshippingcompany,adocumentoftitletothegoodsandevidenceofacontactbetweentheshippingcompanyandtheshipper.（）

A:错B:对

答案:对

Whenyoureceivearequestforshipment,youneedn'tgiveapromptreplytomatterifyouarenotinaposition.（）

A:错B:对

答案:错

第三章测试

Forthecontent,aproperthank-youletterwillnot(

).

A:endwithapositiveandgenuinestatementB:bespecific

C:soundinsincereD:beginwithastatementofthanks

答案:soundinsincere

WhichofthefollowingchoicesisNOTapossiblereasonformakingacomplaintletter?

A:faultyproducts

B:improperpackagingC:earlyarrivalofproductsD:violationoftermsandconditions

答案:earlyarrivalofproducts

Whichtoneisproperfor

acongratulationletter?

A:jealousB:sincereandenthusiasticC:selfishD:upset

答案:sincereandenthusiastic

Whatareusuallyincludedinaninvitationletter?

A:purposeB:dateandeventtimeC:nameoftheplaceD:dresscodedetails

答案:purpose;dateandeventtime;nameoftheplace;dresscodedetails

Whatshouldyoudowhenwritinganapologyletter?

A:Focusonthesolutioninsteadofthemistake.B:Clarifyandtakeresponsibility.

C:Besincereandgenuine.D:Providelong-windedexplanations.

答案:Focusonthesolutioninsteadofthemistake.;Clarifyandtakeresponsibility.

;Besincereandgenuine.

Writingathank-youletterisameaningfulwaytoexpressappreciationandgoodwill.

A:错B:对

答案:对

Wecanuseabusivelanguageinacomplaintletter.

A:错B:对

答案:错

Anapologyletteriswrittentoacknowledgethewrongdoingandapologizeforthemistakesandbehaviorsdonetoothers.

A:对B:错

答案:对

Acongratulationlettershouldbesentimmediatelyafteryouknowaboutthegoodnews.

A:对B:错

答案:对

Wecanexaggerateorover-praisetherecipientinacongratulationletter.

A:错B:对

答案:错

第四章测试

WhichsectionofStarbuck’scompanyprofileisthemostattractivepart?（）

A:folkloreB:missionC:ethosD:story

答案:folklore

WhichoneisNOTincludedinthestepsofwritingpressreleases?（）

A:StartwithacatchyheadlineB:IncludecontactdetailsC:TellastoryindetailD:Endyourpressreleasewithaboilerplate

答案:Tellastoryindetail

Whichofthefollowingisspecificquestioninaquestionnaire?（）

A:Didyouseethefilmlastweekend?B:Whatdidyouthinkabouttheflavoroftheicecream?C:Whatisyourincome？D:Haveyouboughtanythinginthepastthreemonths?

答案:Whatdidyouthinkabouttheflavoroftheicecream?

Tomakeapresentationeffectiveandimpressive,youshoulduse:（）

A:jargonB:asimpleandactiveformofsentencesC:complexsentencesD:passivesentences

答案:asimpleandactiveformofsentences

Advertisementcanbecategorizedintoclassifiedadvertisementandcommercialadvertisement.（）

A:对B:错

答案:对

Following“miniskirtrule”whenwritingpressreleaseleadmeanstheleadshouldbelongenoughtocovertheessentials,butshortenoughtokeepitinteresting.（）

A:对B:错

答案:对

Jargonisrecommendedtobeusedinquestionnairestoshowprofessionalism.（）

A:错B:对

答案:错

Whatshouldbeincludedinacompany’sprofile?（）

A:Thestoryofthecompany’sfoundingB:Thecompany’sproductsandservicesC:Thecompany’sleadersD:Thecompany’svalue

答案:Thestoryofthecompany’sfounding;Thecompany’sproductsandservices;Thecompany’svalue

Whataretheprinciplesofwritinganadvertisement?（）

A:Startwithaquestion.B:Keepitbrief.C:Createdesireforyourproduct.D:Writeanattention-grabbingheadline.

答案:Keepitbrief.;Createdesireforyourproduct.;Writeanattention-grabbingheadline.

Readingoutaspresentationis（）

A:dullB:helpfulC:notallowedD:allowed

答案:dull;allowed

第五章测试

Whichofthefollowingisrightaboutthelengthofdifferentpartsofamemo?（）

A:Summary,anddiscussionsegment:1/4ofthememoB:Opening,contextandtask:1/8ofthememoC:Heading:1/8ofthememoD:Closingsegment,ornecessaryattachments:1/4ofthememo

答案:Heading:1/8ofthememo

Theminutetakershouldincludehisorherpersonaljudgementonthematter.（）

A:对B:错

答案:错

Whichofthefollowingstatementsaboutminute-takingiswrong?（）

A:Useabbreviations,evenwhenyoucannotunderstandthemlaterB:NotedownthenamesofpeoplemakingsuggestionsC:ListencarefullyandactivelyD:Trytowriteuptheminutesimmediatelyafterthemeeting

答案:Useabbreviations,evenwhenyoucannotunderstandthemlater

Whichofthefollowingisnotinthefourgoldenrulesforbusinessreports?（）

A:BriefB:AccurateC:OpenD:Clear

答案:Open

Thebodysectionofamemocanbeclassifiedinto:（）

A:titlesegmentB:discussionsegmentC:closingsegmentD:openingsegment

答案:discussionsegment;closingsegment;openingsegment

Noticesareusuallyveryshort,sowedon’tneedtodouble-checkthespelling.（）

A:错B:对

答案:错

Themessageofanoticecanbeabout:（）

A:instructionsB:warningsC:changesofplanD:temporaryaddresschanges

答案:instructions;warnings;changesofplan;temporaryaddresschanges

Memosshouldbeaslongaspossibletoprovideenoughinformation.（）

A:错B:对

答案:错

第六章测试

Thejobapplicantmustmakesuretheletterofapplicationisprofessionalinformat,organizationstyle,andgrammar.（）

A:对B:错

答案:对

Anapplicationletterisalsoknownasa（）.

A:thank-youletterB:jobletterC:communicationletterD:coverletter

答案:cov