广东省阳江市潭水中学高二英语期末试卷含解析

广东省阳江市潭水中学高二英语期末试卷含解析一、选择题1.---Youhaven’tlosttheticket,haveyou?

---_____.Iknowit’snoteasytogetanotheroneatthemoment.

A.Yes,I’mafraidso

B.Yes,Ihave

C.Ihopeso

D.Ihopenot参考答案：D略2.

manytimes,buthestillcouldn’tunderstandit.A.Havingbeentold

B.ThoughhehadbeentoldC.Hehadbeentold

D.Havingtold参考答案：C3.Thesizeofthegenerationgapseemstobespreadingwith

rapidchangesintechnology,ineducation,intransportationandincommunicationthataretakingplaceallover

globule.

A.the,the

B.the,/

C./,/

D./,the参考答案：D略4.Expertssaylongtimeexposuretoparticulatematter(可入肺颗粒物)isamajorhealth

.A.taskB.resortC.hazardD.aftershock参考答案：C5.Nodifficultycould______thisbravemansinceheissoconfidentandcapable.A.defeat

B.attack

C.win

D.overcome参考答案：A6.ThepopulationofChina_______very________andabout80%ofthepopulation______peasants.

A.is,much,is

B.are,large,are

C.is,large,is

D.is,large,are参考答案：D7.ItwassodarkinthecinemathatIcouldhardly__________myfriend.

A.turnout

B.pickout

C.callout

D.bringout参考答案：B8.Itisconsiderate_______youto_______thatIneededahelpatthatmoment.A.for;notice

B.of;noticeC.of;recognize

D.of;realize参考答案：B9.Mysisterwasagainstmysuggestionwhilemybrotherwas______it.Ainmemoryof

Binsearchof

Cinhonourof

Dinfavourof参考答案：D略10.Underthetreesatagirl,whowasreading________collectionof________poetrybyBryon.A.a;a B.不填;不填 C.不填;a D.a;不填参考答案：D11.Myunclehasn’tbeenabletostopsmoking,butatleasthehas________.

A.cutout

B.cutdown

C.cutup

D.cutoff参考答案：B12.Whichsportcoststhemost_____trainingfacilities,players’personalequipmentanduniforms?A.intermsof

B.inplaceof

C.bywayof

D.bymeansof参考答案：A略13.I’mverysorry,Ireallydon’t_________you.A.meanharm

B.meantoharm

C.meanharming

D.meantobeharmed参考答案：

B14.---CanIusethefaxonthetable,sir?---Innocase_____tousethefaxforpersonalaffairs.A.anyoneisallowed

B.nobodyisallowed

C.isanyoneallowed

D.isnobodyallowed参考答案：C15.Therearesomanynewly-designedMP3foryou______intheshop,Ithinkyoucangetoneyoulikemost.A.tochoosefrom

B.tochoose

C.tobechosen

D.tobechosenfrom参考答案：A16.Wegotlostinthedarkforests.______,itbegantorain.A.Beside

B.Besides

C.Expect

D.Though参考答案：B解析：从句意及用法看，后者表示的是递进关系，所以用副词besides.17.Bytheyear2020,scientistsprobablyacureforcancer.

A.willbediscovering B.arediscoveringC.willhavediscovered D.havediscovered参考答案：C提示:bytheyear2020是明确表示将来的时间状语,主句表示在这个时间以前完成的动作,故用将来完成时。

二、新的题型18.HowtoBringOurCommunityTogetherCanadaisanationthatpridesitselfonmulti-culturalismandopportunity.___33___Buildingsocialconnectionsandasenseofbelongingbringspeopletogetherinwaysthatstrengthenindividualrelationshipsaswellaswholecommunities.Thereareseveralthingsthatwecandotodevelopstrongsocialconnectionsandasenseofbelonging:___34___Oneofthesimplestwaystobringacommunitytogetheristhroughsharedexperience.Eventslikeaninternationalfoodfestival,asportsleaguefeaturingactivitiesfromaroundtheworld,andhealthandwellnessprogramsdrawingondifferentcultures,areexcellentwaysofbringingpeopletogether.Thinkoutsideourbox.___35___Manyofusgetcaughtupinourownroutinesandpracticesandforgetthatthereare

otherwaysofdoingthings.Trytalkingtodifferentcommunitymembers,rangingfromyouthstoseniors,tounderstandtheiropinionsoftheworld.___36___Trynewthings.Positivelyinfluencingourcommunitycangobeyondvolunteeringourtimeandresources.Considergettinginvolvedinourcommunitybyworkingforthe2017Census(人口)asanenumerator(普查员)oracrewleader.Censusenumeratorsareresponsibleforidentifyingdwellingsonmaps,conductingpersonalinterviews,andfollowingupwithrespondentsinpersonandbyphone,whilecrewleadersareresponsibleforleading,trainingandsupervisingateamofenumerators.___37___Astrongfeelingofunityinacommunitycanmakeresidentsfeelcomfortableandathome.A.Plancommunityevents.B.Encouragecommunitymemberstodosomecommunityservicework.C.Socialconnectionsoffercommunitymemberschancestoknoweachotherbetter.D.Ourmulti-culturaltraditionprovidesawelcomingenvironmentforindividualsandfamilies.E.Learningaboutdifferentculturesandpracticescanopenourmindtoawholenewwayoflife.F.Inviteindividualsofdifferentculturestoparticipateincommunityplanningtoensurethateveryvoiceisheard.G.Thesepositionsprovideanopportunitytomeetnewpeopleandbuildrelationshipswithmembersofourcommunity.参考答案：33.D

34.A

35.E

36.F

37.G这是一篇议论文。文章作者针对如何让我们的社区团结起来这个问题，给出了一些建议。【33题详解】由上文Canadaisanationthatpridesitselfonmulti-culturalismandopportunity.说加拿大是一个以多元文化和机会为荣的国家。下文Buildingsocialconnectionsandasenseofbelongingbringspeopletogetherinwaysthatstrengthenindividualrelationshipsaswellaswholecommunities.说建立社会联系和归属感使人们以加强个人关系和整个社区的方式走到一起。该空承上启下，D选项“我们的多元文化传统为个人和家庭提供了一个友好的环境”切题，故选D。【34题详解】由下文Oneofthesimplestwaystobringacommunitytogetheristhroughsharedexperience.Eventslikeaninternationalfoodfestival,asportsleaguefeaturingactivitiesfromaroundtheworld,andhealthandwellnessprogramsdrawingondifferentcultures,areexcellentwaysofbringingpeopletogether.意思是将社区聚集在一起的最简单的方法之一是共享经验。国际美食节、以世界各地的活动为特色的体育联盟、以及借鉴不同文化的健康与保健项目等活动，都是将人们聚集在一起的极好方式。由此可知，这一段主要讲了“计划社区活动”，故选A。【35题详解】由下文Manyofusgetcaughtupinourownroutinesandpracticesandforgetthatthereareotherwaysofdoingthings.说我们中的许多人陷入了自己的日常事务和实践中，忘记了还有其他的做事方式。该空引出下文，E选项“学习不同的文化和实践可以打开我们的思维，一个全新的生活方式”切题，故选E。36题详解】由上文Trytalkingtodifferentcommunitymembers,rangingfromyouthstoseniors,tounderstandtheiropinionsoftheworld.说试着和不同的社区成员交谈，从年轻人到老年人，以了解他们对世界的看法。该空承接上文，F选项“邀请不同文化的个人参与社区规划，以确保每个声音都能被听到”切题，故选F。【37题详解】由上文Censusenumeratorsareresponsibleforidentifyingdwellingsonmaps,conductingpersonalinterviews,andfollowingupwithrespondentsinpersonandbyphone,whilecrewleadersareresponsibleforleading,trainingandsupervisingateamofenumerators.说人口普查调查员负责在地图上识别住所，进行个人面谈，并通过电话和亲自与答复者进行跟踪，而工作人员负责人负责领导、培训和监督一组调查员。该空承接上文，G选项“这些职位提供了一个认识新朋友和与社区成员建立关系的机会”切题，故选G。三、阅读理解19.Inthemoreandmorecompetitiveserviceindustry,itisnolongerenoughtopromisecustomersatisfaction.Today,customer"delight"iswhatcompaniesaretryingtoachieveinordertokeepandincreasemarketshare.

Itisacceptedinthemarketingindustry,andconfirmedbyanumberofresearchers,thatcustomersreceivinggoodservicewillpromotebusinessbytellingupto12otherpeople;thosetreatedbadlytelltalesofwoetoupto20people.Interestingly,80percentofpeoplewhofeeltheircomplaintsarehandledfairlywillstayloyal.

NewchallengesforcustomercarehavecomewhenpeoplecanobtaingoodsandservicesthroughtelephonecallcentersandtheInternet.Forexample,manycompaniesnowhavetoinvest(投资)alotofmoneyininformationtechnologyandstafftraininginordertocopewiththe"phonerage"--causedbydelaysinansweringcalls,beingcutoffinmid-conversationorleftwaitingforlongperiods.

"Manypeopledonotliketalkingtomachines,"saysDr.Storey,SeniorLecturerinMarketingatCityUniversityBusinessSchool."Banks,forexample,encouragestaffatcallcenterstousecustomerdatatoestablishinstantandgoodrelationshipwiththem.Theaimistomakethecustomerfeeltheyknowyouandthatyoucantrustthem--thesortofcomfortablefeelingspeoplehaveduringface-to-facechatswiththeirlocalbranchmanager."

Recommendedwaysofcreatingcustomerdelightinclude:under-promisingandover-delivering(sayingthatarepairwillbecarriedoutwithinfivehours,butgettingitdonewithintwo)replacingafaultyproductimmediately;throwinginagiftvoucher(购物礼券)asanunexpected"thankyou"toregularcustomers;andalwaysreturningcalls,evenwhentheyarecomplaints.

Aimingforcustomerdelightisallverywell,butifservicesdonotreachthehighlevelpromised,disappointmentorworsewillbetheresult.Thiscanbeeasedbyofferinganapologyandanexplanationofwhytheservicedidnotmeetusualstandardswithempathy(forexample,"Iknowhowyoumustfeel"),andpossiblesolutions(replacement,compensationorwhateverfairnesssuggestsbestmeetsthecase).

Airlinesfacesomeofthetoughestchallengesovercustomercare.Fiercecompetitionhasconvincedthemthatdelightingpassengersisanimportantmarketingtool,whilethereisgreatpotentialforcustomerangeroverdelayscausedbyweather,unclaimedluggageandtechnicalproblems.ForBritishAirwaysstaff,awinningtelephonestyleisconsideredvitalinhandlingthelargevolumeofcallsaboutbookingsandflighttimes.Theyaretrainedtoanswerquickly,withtheirnames,jobtitleanda"weareheretohelp"attitude.Thecompanyhasinvestedheavilyininformationtechnologytomakesurethatinformationisavailableinstantlyonscreen.

BritishAirwaysalsosaysitscustomercarepoliciesareappliedwithinthecompanyandstaffaretaughttoregardeachotherascustomersrequiringthehigheststandardsofservice.

Customercareisobviouslyheretostayanditwouldbeafoolishcompanythatusedsloganssuchas"wedoasweplease".Ontheotherhand,themorecustomersarepromised,thegreatertheriskofdisappointment.65.WecanlearnfromParagraph2that_______.A.complainingcustomersarehardtosatisfyB.unsatisfiedcustomersreceivebetterserviceC.satisfiedcustomerscatchmoreattention

D.well-treatedcustomerspromotebusiness66.Thewritermentions"phonerage"(Paragraph3)toshowthat________.A.