民航服务英语 教案 电子 2 Behavioral Etiquette and Interview Skills

项目（任务）BehavioralEtiquetteandInterviewSkills授课班级授课教师地点课时/累计审批/日期授课周次2课程类型 考查 教学方法 ]教学目标知识目标能力（技能）目标Interviewquestionsandanswers;interviewetiquette.CouldanswerInterviewquestionsBehavioraletiquette重难点及解决方法重点：interviewetiquette.难点：Jobinterview:role-play解决方法：学生练习以及教师讲解能力训练任务及案例Jobinterview:role-play教学过程设计：.BackgroundInformationWhatisaBehavioralJobInterview行为面试？Behavioralbasedinterviewingisinterviewingbasedondiscoveringhowtheintervieweeactedinspecificemployment-relatedsituations.Thelogicisthathowyoubehavedinthepastwillpredicthowyouwillbehaveinthefuturei.e.pastperformancepredictsfutureperformance.QuestionsAskedinaBehavioralInterviewBehavioralinterviewquestionswillbemorepointed,moreprobingandmorespecificthantraditionalinterviewquestions:BehavioralEtiquette行为礼仪deportment仪态：f1.mentaloutlook精神面貌 2.hairstyle3.face(makeup)4.handshake 5.personalhygiene个人卫生6.businesssuit/careerapparel职业装7.accessories(watch,briefcase,etc.)配饰Whichreferstoyourstanding,seated,walkingposture,andvariousgestures,facialexpressions,etc.Belowaresomegoodpersonalitytraitsthatthemostairlinessearchingforanewcabincrewattendant.Ifyou,repursuingacareerasacabinattendant,you,11needtopaymoreattentiontothem.Vocabulary&UsefulSentencesSituationalDialoguesYanMinhasfinishedherfirstroundinterview.Fortunately,shewastoldtoprepareasecondroundinterview.Inthisunit,sheisgoingtoattendase