新编剑桥商务英语中级课件

ChapterThree.Businessskills:

Leaving&takingmessagesReadingandWritingChinglighandexpressionsListeningandSpeakingTakingnotesandmessagesChapterThree.Businessskills比较常见的中式英语比较常见的中式英语新编剑桥商务英语中级ppt课件中式英语的特点:WrongCollocation错误的搭配SyntacticError语法错误ImproperWordOrder语序不当AmbiguousReference语义不明中式英语的特点:WrongCollocation错误的搭配EXAMPLE:在将来的30到50年间，我们在经济上将达到经济发达国家的水平。

A:inanother30to50years,weshallapproachtheleveloftheeconomicallydevelopedcountriesB:inanother30to50years,weshallapproachthelevelofthedevelopedcountries(通常情况下，“发达国家”已经意味着是经济上发达的国家，因此，没有必要再加上修饰语。)EXAMPLE:在将来的30到50年间，我们在经济上将达到经许多跨国公司已经在中国开始了各种商业活动。

A:HundredsoftransnationalfirmshavestartedvariousbusinessesinChinaB:HundredsoftransnationalfirmshavestartedbusinessesinChinavarious这个词是中式英语的又一典型多余修饰语。类似的名词词组（“aseriesof”“allsortsof”,and“differentkindsof”)在翻译中通常不必译出。在汉语中需要它们来表明复数，然而在英语中只需以名词的复数形式出现。EXAMPLE:许多跨国公司已经在中国开始了各种商业活动。EXAMPLE:今年从外国进口的汽车急剧地下降。

A:importsofforeignautomobileshavedeclinedsharplythisyearB:importsofautomobileshavedeclinedsharplythisyear在这里foreign是个缀余，因为import的车不可能是domestic的EXAMPLE:今年从外国进口的汽车急剧地下降。EXAMPLE:1、

身份介绍(PersonalIdentification)2、工作环境与日常事务(Theoffice，generalbusiness，environmentandroutine)3、接待与闲暇活动(Entertainmentofclients，freetime，relationshipswithcolleaguesandclients)4、商务旅行(Travel)5、健康(Health)6、购买与销售(Buyingandselling)7、公司结构、系统及程序(Companystructures，systems，processes)8、产品与服务(Productsandservices)9、成果与成就(Resultsandachievements)

其外，还会涉及其他的一般商务话题（Businessissues）ReadingandWriting1、身份介绍(PersonalIdentifi电子邮件（Email）

BEC写作主要考查体裁

由于BEC考题中已给出电子邮件的收件人和主题，所以考生只需要写称呼、正文和结束语，签名也可免去。

电子邮件（Email）

BEC写作主要考查体裁

由于BEC礼貌(Courtesy)

例如：DearMrs.Walters,Becauseyoudelayedsolonginyourresponse,ModelGSFisoffstock.Ifyouareinterested,wehavesomesimilarmodelsonhand.Yourstruly,修改：

DearMrs.WaltersIfIhadknownyourneedsbeforeMay20,IcouldhaveshippedModelGSPimmediately.However,thespringsaledrainedourstock.TheModelGSK,asimilarinstrument,isinstock,andyoucouldhaveitatthesamepriceastheGSF.Itnormallysellsfor$10,000more.wewillshipitassoonasyougiveustheword.Yourssincerely礼貌(Courtesy)

例如：使用礼貌友好的词汇A.说“Thankyou",例如:Thankyouforyourletterofyesterday.Thankyouforyourpromptreply.Thankyouforhelpingusinthisrespect.Thankyouforyourinformation.使用礼貌友好的词汇A.说“Thankyou",例如:用词准确(correctness)

包括四层意义，即阅读人能理解、接受的英语水平；使用精确措词，传达准确信正确地使用语法和标点符号；拼写正确和恰当的语言风格。请比较下面两组例词：FormalInformalapproximatelyinquireascertainobtainassistparticipateconstructpurchasecontributesufficientdifficultutilizeAboutAskfindoutreceivehelpsharebuildbuygiveenoughharduse用词准确(correctness)

包括四层意义例题Youarethesalesmanagerofacompanyandyouaregoingtobookthecompany'scarservice.Writeanotetothecoordinatorofthecompany'scarservice:Explainingthereasonforbookingcarservice.TellinghimwhenyouneedthecarGivingthemeetingplaceandyourcontactnumber例题YouarethesalesmanagerofMarch20thDearSir, I'mwritingtobookcarservicetopickupanimportantclientatBeijingAirport.I'dliketousethecarat3:00p.m.onMarch23rd.Pleasemeetmeatthefrontgateofourcompanyattheappointedtime.Foryourconvenience,mycontactnumberis070-4575-7338.StevenHawkinManager,MarketingDept.March20thTakingandLeavingmessagesAtoaskforpermissionBtocomplainaboutamistakeCtoconfirmsomethingisOKDtorequestinformationEtoofferinformationFtochangeabookingGtorequesthelpHtocancelarrangementsListeningandSpeakingTakingnotesandmessagesTakingandLeavingmessagesAListening:Takingnotesandmessages0.‘Hello.ThisisMichaelJamesspeakingandthisisamessageforLelia.’

MichaelJamescalled

forLelia.(4words)1.‘I’dbegratefulifyoucouldreturnthiscallonmyhomenumber.’Callhimback_______________________.(4words)2.‘Iamcallingtoinformyouthatthenextmeetingisonthe23rd.’Pleasenote_________________________________.(8words)3.‘Wouldyoumindcheckingandlettingmeknowthefinaldates?’Pleaseconfirm___________________.(3words)4.‘IjustwantedtosaythatI’msorryforanyconfusion.’Heapologized_________________.(3words).onhishomenumberthatthenextmeetingisonthe23rdthefinaldatesforanyconfusionListening:Takingnotesandmee.g.VanessareceivesacallfromJochenAnderson.Listen

andtakenotesonanyimportant:Checkingandclarifyingdetails?________________________________________________________.Confirmingactions?_________________________________________________________________.Requestingfurtherinformation?______________________________________________________.Listenagain.WhatphrasesdoesVanessausefor:*Dates_____________________________________*Times*Numbers___________________________________Theeventisonthe25th.TheschedulesaysJochenisspeakingat9.30pmbuthe’ssupposedtospeakat11am.He’dactuallyprefertospeakat2pm.Hismobileis07788908895.Sothat’s…/Isee./letmereadthatbacktoyou.Letmecheck.I’llhavetocheck…thencallyouback./I’llcallbackinanhour.Couldyougivemeyour…?e.g.VanessareceivesacallfHowever,beforeyouconfirmthesedetails,readsomecorrespondenceandmakeanychangesandnotesontheschedule.Finally,meetwithyourpartnertodiscussandconfirmthefinalversion.From:r.thorne@Subject:workshopThankyouforinvitingmetorunaworkshoponthe15th.IamdelightedtoconfirmthatIwillbeabletoattend.Iwouldliketosuggestthetitle:‘Youmightwantitbutdoesyourcustomer?’Itwillbeabouttargetingthecustomerandimprovingservice.DoesthatsoundOK?I’mcurrentlyavailableeithermorningorafternoon.Pleaseconfirmasap.RegardsRTTELEPHONEMESSAGE

FionaBrewstercalled.Shehasaproblemwithspeakingonthe15th.She’sgoingtobelatesoaskedtospeaklaterintheday.Canyouchangehersession?Maybetolaterinthemorningortheafternoon?StudentASecurityjustsaidtheyprobablywon’tbeopeningthebuildinguntil9.15onthe15th.It’saproblemwithstaffing!However,beforeyouconfirmthTELEPHONEMESSAGE

LaszioReinercalledtoconfirmhistalk.Hisflightlandsat8.30onSundayevening.Willyoubemeetinghim?Bytheway,heseemstothinkhe’sspeakingfortwohoursnotone.Healsosaiditisn’trealllyatalk–moreofadiscussionandworkshop.Canyoulethimknow?Subject:anotherchange!HiIrangearlierandleftamessagesayingI’dbelateandcouldn’tdothemorningsession.ActuallyIcannowbutitwillhavetobemidmorning.ThenIdefinitelyhavetoleaveafterlunch.Sorrytochangethingsaroundlikethis.FionaThe

companydoingthebuffetonMondayhavemadeamistake.Theycan’tguarantee1pm.Doyoumindifit’s1.15?StudentBTELEPHONEMESSAGELaszioReineWorkinpairs.StudentA:

YournameisAndrzejWelanetz.YoutelephoneKristenatBusinessCircleConferencing.Requestdetailsofthenextcourseontelephoneskillsandaskthemtobesentbyemail(giveyouremailaddress).Confirmthatyouwillwanttosendfivemembersofyourstaffonthiscourseandfindoutwhatdiscountscanbegivenongroupbookings.StudentB:

YouworkforBusinessCircleConferencing.SomeonecallstospeakstoyourcolleagueKristenbutshehastakenthedayofftoday.Takeamessageusingtheformbelow.Workinpairs.StudentA:To:____________________Caller:__________________Message:_________________________________________________________________________________________________________________________________________________________KristenAndrzejWelanetzPleaseemaildetailsofthenexttelephoneskillscourseto(emailaddress).He’ssendingfivepeoplesoalsoincludedetailsofdiscountsongroupbookings.To:____________________Kriste

YournameisSergiuszParteka.YoutelephoneVanessaatBusinessCircleConferencing.PostponeyourbookingfortheseminarononlinebusinessesnextTuesday(the13th)andapologizeforthecancellation.Requestdetailsoothedatesforthenextsimilarseminarsafterthe13thandfindoutifthemoneyfortheseminarisrefunded.5.Nowmakeanothersimilarcall.StudentA:

StudentB:

YouworkforBusinessCircleCo