英语简单礼貌用语

称谓Madam太太Gentleman/Mr/Sir先生Lady夫人、女士二、欢迎语WelcometoJITALY．欢迎您光临吉天利。Welcometoourrestaurant．欢迎您来这里进餐。Ihopeyou'llenjoyyourstayhere．希望您在这里生活愉快。问候语1、Hello!/Hi(你好)2、Nicetomeetyou!(见到你很高兴)Nicetomeetyoutoo!(我也很高兴见到你)3、-Howdoyoudo!您好!-Howdoyoudo!4、Goodmorning．早上好。Goodafternoon．下午好Goodevening．晚上好。5、Goodnight!(晚安)6、Goodbye!(再见)7、Seeyoulater!(一会儿见)8、Seeyoutomorrow!(明天见)9、Howareyou?(你好吗)，Iamfine.(我很好)10、What’syourname?(你叫什么名字)MynameisXX(我叫XX)/XX礼貌用语1、Please(请)2、Comein,please!(请进)3、Sititdown,please!(请坐)4、-Thankyou!(谢谢)-That’sallright!(不用谢)或Youarewelcome!(不客气)5、Excuseme.(对不起,打扰一下)6、-Iamsorry.(对不起)-Notatall.(没关系)五、答谢和答应语：1、Thankyouverymuch.谢谢你2、Thanksforyourcoming.感谢您的到来。3、Thanksalot.多谢。Thankyouforbeingsounderstanding.理解万岁！4、I’msorryaboutthis.对此我表示歉意。Let’sforgetit.算了吧。Thankyouforyourkindness.您的心地真好。5、MayIseeyourpassport,please?我可以看看您的护照吗？Sure.可以。6、Thankyouforyoursuggestion(advice、coroperation、help、information).感谢您的建议(忠告、合作、帮助、信息)。7、Welldone!干得好！Thankyouforyourpraise.感谢您的夸奖。I’msorrytohearthat.听到这件事我很抱歉。I’msorry.Wouldyouexcuseme,please.对不起，您能原谅我吗？I’msorry.I’mbeingcalled.对不起，我得接个电话。Itdoesn’tmatter.没关系。I’mafraidsuchinformationisconfidential.很抱歉，这是保密文件。That’sverykindofyou,butno,thankyou.您真好，但我真的不需要。Thatwon’tbenecessary,sir,butthankyouallthesame.先生，这完全不需要，但我依然要感谢你。I’mafraidwecannotdothat.很抱歉，我帮不了你。I’msorry,madam,I’mnotsure,butI’llaskmymanager/thechefaboutitforyou.对不起，夫人，我不能确定，但我会问我们经理/厨师。七、征询语：Justamoment,please.请稍等一会儿。May（can）Ihelpyou.我能帮你吗？Yes,please.好的。MayIcomethrough,please?不好意思，请让让。WhatcanIdoforyou/CanIhelpyou?我能为你做些什么？AnythingIcandoforyou.我有什么能为你做的。Isthatallright?这样可以吗？Wouldyoupleasefillinthisform?您能填一下这张表吗？WouldyoupleasetakeaseatwhileIcheckitforyou.我为您登记时请您坐下好吗？Yes,ofcourse.是的，当然。Isee.我明白。Ican’tfindmywatch.我的手表不见了。Ifyouwaitamoment,sir,I’lltrytofindout.先生，请稍等片刻，我将调查清楚。I’llgetitatonce.我马上把它取过来。I’mafraidnot.恐怕不行。Thewaiterwillbewithyouinaminute.服务员马上就到。That’snoproblem.没问题。Anythingelse,sir?还需要点别的吗？Excuseme,mayIcomein?对不起，我能进来吗？Letmegiveyouahand.让我来帮您一下吧。Afteryou,sir.您先走，先生。Itwon’tbetoolong,sir.不会花您太长时间的。Wouldyouliketosithere?坐这里可以吗？Whereareyougoing,sir?您要去哪里，先生。Aretheseyourbaggage?这是您的行李吗？MayItakethemforyou.我来帮您拿好吗？MayItakeyourhandbagforyou?我可以为您拿手提包吗？MayIhelpyouwithyoursuitcase.我能帮你拿你的箱子吗？ShallIshowyouyourroom?我领你去房间，好吗？MayIhaveyourname?能告诉我您的名字吗？MayIknowyournameandroomnumber?您能告诉我您的名字与房间号吗？Wouldyoulikemetocallacarforyou?您需要我为您叫一辆车吗？IsthereanythingIcandoforyou.有什么我能为您效劳的。MayIuseyourphone?我能用一下您的电话吗？Yes,ofcourse(certainly).当然可以。Howareyougoingtopay,incashorbycreditcard?您如何付账，是现金还是信用卡。HowdoyoulikeChinesefood?你喜欢中国菜吗？Whatdoyouthinkofourservice?您对我们的服务有什么意见吗？Thankyouallthesame.还是要谢谢您。Don’tworry.I’lllookintothematter.别担心，我会调查这件事情的。Iassureyouitwon’thappenagain.我保证此类事情不会再发生。I’llsendsomeoneuptoyourroomrightnow.我马上派人到你的房间去。Ican’tpromiseanything,butI’lltrymybest.我不能保证，但我会尽力而为。I’llsendforadoctor.我给您请大夫。Ihavesometroublewithmyhealth.我身体不太舒服。Wouldyouliketoseethedoctor?去医院看看医生好吗？Ihopeyoufeelbetternow.我希望你现在感到舒服些。WehaveChineserestaurantandawesternstylerestaurant.Whichonedoyouprefer?我们有中餐厅和西餐厅，你愿意去哪个？婉言推托语1、I’msorryIcan’thelpyou。很遗憾，不能帮您的忙。2、It’sverykindofyou，But...承您的好意，但是…。3、I’veneverheardofthat．没有听说。九、提醒用语：Pleasebecareful.请当心。Mind/watchyourstep.请走好。Don’tworry.别担心。Takeiteasy.请放心。HowcanIgettomyroom?我怎么去我的房间。Letmeshowyou.让我告诉您。Pleasedon’tleaveanyingbehind.请别遗忘您的东西。Itwillbeonyourrighthandside.Youwon’tmissit.它在您的右手边，您一定能够找到的。Pleasedon’tsmokehere.请不要在这边吸烟。I’mafraidit’sagainstthecompany’sregulations.这是违反公司规章制度的。Inourhotelwedon’taccepttips.我们饭店是不收小费的。I’mafraidyou’llhavetopayforthedamage.您必须赔偿。Therecomesthetaxi.(有的士来时)有部的士来啦。Thereheis.(发现要找的人时)他在那儿。It’sdangerous.危险。十、指路用语：Gostraightahead.直走。Pleasegoupstairs/downstairs.请在这里上楼/下楼。It’sonthesecondfloor.在二楼。Excuseme,whereisthewashroom?对不起，请问洗手间在哪？Thisway,please.这边请。Couldyoupleasefollowme?能请您跟我走吗？Wouldyoucaretostepthisway,please?请走这边。It’sattheendofthehallway.在尽头。Afteryou.Followme,please.您先请，请跟我来。Gostraightahead.Turnleft,turnright.一直往前走，向左转，向右转。I”llshowyoutheway.我来为您指路。Turnleft/rightatthefirstcorner.请在第一个转弯角转左/右。Gostraightaheadtillyoureachthelobby,thenturnright.请先走大堂后再右转。Hereyouare.（递东西时）给你。Hereweare.（到目的地）我们到了。Godowntothelobby.往下走到大堂。ItsellsbothChineseandforeigncigarettes.在那儿可买到中国香烟和外国香烟。十一、电话用语：Letmehaveacheckforyou.我马上为您查一下。Goodmorning,**department.MayIhelpyou?早上好，**部门，我能帮您吗？Canyouspeakslowly?请您说的慢些好吗？Sorry,Ihavedialedthewrongnumber.对不起，我拨错号了。MayIspeaktoyourManager?能和你们经理说话吗？MayIspeaktoyourfrontofficemanager?能和你们前台经理说话吗？Sorry,heisnotinatthemoment.对不起，他现在不在。Wouldyouliketoleaveamessage?您要留口信儿吗？I’msorry,thelineisbusy.Willyoucalllater?对不起，线路正忙，要不您晚点再打来。Holdtheline,please.I’llputyouthrough.请不要挂断，我将为您接通。Justamoment,I’llgethimatonce.请稍等，我叫他接听电话。I’llpassthemessagetohim.我将向他转达这个意思。Pardon?对不起，您能再说一遍吗？Ibegyourpardon.对不起，请再说一遍好吗？Thelineisthrough,sir.先生，线路已经接通。十二、告别语：Youarewelcometostaywithusnexttime.欢迎您下次再来。Iamlookingforwardservingyouonceagain.希望再次为您服务。Haveasweetdream.做一个好梦。Seeyoulater/Goodbye再见。Seeyoutomorrow.明天见。Seeyou.再见。Goodbye.Seeyoulater.再见，呆会儿见。Goodbyeandthankyouforcoming.再见，谢谢您的光临。Goodbyeandhopetoseeyouagain.再见，希望再见到您。Haveanicetrip.一路平安。Haveagoodtrip.祝您旅途愉快。Happylanding.祝您平安。Wishyouapleasantjourney!Goodlucy!祝您旅途愉快，祝您好运。十三、祝贺语：Haveagoodtime。祝您快乐。Keepwell.祝您健康。Wishyougoodhealth.祝您身体健康。Wishyoueverysuccess.祝你马到成功。Wishyoumanyhappyreturnsoftheday.祝你长寿。Wishyoutheverybestofluck.祝你大走红运。Ihopeyouenjoyedyourdinner.希望您吃的满意。Iwishyouagoodbusiness.祝您生意兴隆。Happylanding.祝你安全抵达。Congratulations!祝贺您！MerryChristmas!圣诞快乐！HappyBirthday!生日快乐！Haveaniceholiday!节日快乐！对祝愿、祝福的回答经常有两种方式：①Youtoo,Mr.….②Thesametoyou.希望您也一样。应掌握的方位、地点及其他1、East东south南west西north北2、研发楼Reseachbuilding办公楼officebuilding公寓楼apartment食堂Thecanteen医务室clinic医生thedoctor护士nurse厕所/洗手间WC/Washroom公司company工作服overalls口罩Amask车间theworkshop工厂factory数字1-10Onetwothreefourfivesixseveneightnineten星期一到日MondayTuesdayWednesdayThursdayFridaySaturdaySunday周末weekends中心名称人力资源中心Humanresourcecentre物流中心Lodisticscentre营销中心Maketingcentre财务中心FinanceCentre品管中心Qulitycontrolcentr