英语学习之EMAIL写作培训课件

HowtowriteE-mailinEnglishHowtowriteE-mailclear&simpleStyles:BlockStyle

齐头式（每行都从左边开始、取齐）IndentedStyle缩行式（每段开始一般缩入5个英文字母）C.SimplifiedStyle

简易式(大体舆齐头式相同，但删去称呼舆结束语clear&simpleStyles:Salutations:DearMr.Martin/Mrs.Martin/Martin/Sir/Madam/SirorMadam/ManagerBodyComplimentaryClosings:Sincerelyyours/Sincerely/BestRegards/BestWishes/Yours/AseverSignature:VirginiaTaoVirginiaTao@163.netManager,salesdepartment,GuangzhouCo.,LtdWanfuroad,GuangzhouGuangdong510000Phone:123456Fax:23456789ComponentSalutations:Componenta.三段式设定全文的主题及架构阐述主旨conclusionb.top-down式

先述正题，后述背景或理由StandardContentOrganizationa.三段式设定全文的主题及架构阐述主旨conclusionSample:(三段式）DearSir:I’vejustreadthenewsonyourWebsitethatyouplantoreleaseyourinternetbrowsingsoftware,ZWAE95,sometimearoundAprilthisyear.IwonderifIcouldhaveanyfurtherinformationaboutthisnewsoftware.IamparticularlyinterestedtoknowwhetherthissoftwarecanhandleChinesecharacters.Thankyouforyourattention.Iamlookingforwardtohearingfromyousoon.Sincerely,VirginiaLee(fl382se@263.net)GuangzhoutradeCo.,Ltd.Sample:(三段式）DearSir:Sample:(top-down式）DearMissWang,Inordertoimprovetheefficiencyofouroffice,Iwouldliketoproposethatwepurchaseanewcopymachine.Withonlyonecopymachineatthemoment,manyofusaresimplywastingourtimewaitingtousethemachine.Anadditionalcopierwillsurelyreducethisunnecessarywaitingtimeandtherebyimproveourworkingefficiency,whichIbelievewilljustifythecostofthenewmachine.Foryourinformation,IamsendingyoubyseparatemailabrochureofthelatestmodelsofPCCfaxcopiers,whichseemsidealyouruseatoffice.Thankyouforyourconsideration.Sincerely,MailuengSample:(top-down式）DearMissWTips:营造良好的荧屏印象：调整每行的字数长信应分段运用条列式写法Themonthlystaffmeetingaboutoperationreviewwillbeheldat10:00AMonMonday,April5th,inNo.5MeetingRoom.Date:10:00AM,April5th,2003Place:No.5MeetingRoomSubject:OperationReviewTips:营造良好的荧屏印象：Date:10:00AM,Tips:Politeness:DearMr.Leo:InmypreviousE-mailofJanuary5th,Irequestedthatthebudgetestimateforthefirstquarterof2003tobesubmittedbyJanuary30th.However,Istillhaven’treceiveditbytoday.PleasehandleitinimmediatelyorbyFebruary10thatthelatest.BR,VirginiaLeeDearMr.Leo:ItseemsIstillhaven’treceivedyourbudgetestimateforthefirstquarterof2003.CouldyousparesometimetohandleitandsendittomeASAP?IneeditbyFebruary10thatthelatest.Ifthereareanyproblems,don’thesitatetocontactmedirectly.Thanks&BR,VirginiaLeeTips:Politeness:DearMr.Leo:Tips:Ifyouneedsomebodytocooperate:Couldyoutellme…IwouldliketoknowIamwritingtoask…Wouldyouplease…Iwonderifyoucould…Ifyouhavegoodorbadnews:Iampleased/glad/sohappy…totellyouthat…Goodnews!Wehave…Iamsorry/upset/regret…totellyouthat…Iamafraidthat…Tips:IfyouneedsomebodytocTips:Ifyouagree/disagreewithsomebody:That’sfineNoproblemSure,goaheadOfcourse,youcan…Iamafraidyoucan’t…Unfortunately,atthemoment…Thereseemstobeaproblemwith…Theremaybeamisunderstandingabout…Tellsomebodyhowtheycancontactyou:Youcanreachmebycallingmysecretaryon…/bycallingmeon123456/byEmailat….Youcanfaxmeon123456Itmaybebettertophoneme.Iaminofficefrom…to…Tips:Ifyouagree/disagreewiTips:EndinganE-mail:Thanksforyourkindattention!Thanksforyouractivecooperation!Youractivecooperationwillbehighlyappreciated!Iamlookingforwardtohaveyourreply!Ifthereareanyproblem,pleasedon’thesitatetocontactmedirectly.Haveaniceday/weekend/journey…Tips:EndinganE-mail:Tips:Usesmileytoexpressemotion:(^_^)或(^_*):-)注脚：Thankyouverymuchforyourhelp!<bg><g>or<grin>:微笑<vbg>:开怀大笑<mumble>:嘀咕…<s>or<sign>:叹气<jk>:只是开玩笑=justkidding<…>:不舆置评;唔…Tips:UsesmileytoexpressemoE-mailCategoriesBusinessE-mailPersonalE-mailE-mailCategoriesBusinessE-maBusinessE-mailBusinessE-mail订购、交涉DearMs.White,BaseduponyourquotationofJune25th2003,we,asBuyer,wouldliketoplaceanorderwithyou,asSeller,asfollows:PleasesendbyairfreighttoourofficeinBeijing.Andpleaseincludeinsuranceinourbill.Wewillinstructourbanktotransferassoonaswereceiveyourinvoiceandbill.JanetWang订购、交涉PleasesendbyairfreightUsefulexpressions:Weshallbookatrialorderwith,providedyouwillgiveusa5%discount;Weregretthatwecannotplaceanorderatthepriceswequotedsixweeksago;Asourcustomersarebadlyinneedofthesegoods,wehopeyouwillsendthematanearlydate;Wewouldliketocanceltheorderforthegoodbecauseofthechangeinthehomemarket;Ifthesegoodsmovequickly,wewillplacefurtherordersinthenearfuture.Usefulexpressions:投诉及处理DearMs.E.Scot,Weregrettoinformyouthat3casesintheconsignmentweredamagedonarrival.Thisseemstobetheresultofcarelesshandling.Wehaveputthemtoonesidesothatyouareabletoseeforyourselftheextentofthedamage.Wewouldbegratefulifyoucouldreplacethedamagedmerchandisewithinthenextweek.Sincerely,WeimingLin投诉及处理Usefulexpressions:Weregrettoinformyouthatthequalityofthegoodsyousuppliedwerenotsatisfactory;Theparcelarrivedtorn;Thepackingcasehadbeendamagedintransitandthemachineisunusable;3ofthemarebadlydamaged/lost;Wouldyoupleasereplacethe3ofthempromptly.Usefulexpressions:DearMr.B.C.King,ThankyouforyourletterofOctober2002.Wewereverysurprisedtolearnthatsomeofthearticlesdeliveredtoyouweredamaged.Wehavecheckedwithourshippingdepartmentandtheytoldusthatthegoodslefthereinperfectcondition.Wearenotabletoacceptresponsibilityfortransportdamage.Yourclaimhasbeenpassedtoourinsurancecompany,whowillgetintouchwithyousoon.Wehopethisarrangementissatisfactory.SincerelyDearMr.B.C.King,Usefulexpressions:Wehavelookedintothematterthoroughly.Allourconsignmentswerepackedwiththegreatestpossiblecare,andwearenotabletoacceptfullresponsibilityforthisdamage;Wedon’tthinkweshouldberesponsibleforthedamage;Underourguarantee,youwillberesponsiblefortherepairchargesforanymisuseofthegoods.Usefulexpressions:通知DearCustomers,OnApril1st,2003,wearemovingtothelargerandmoremodernbuildingatF13290ZhanqianRoad,Guangzhou.Ourbusinesshasgrownsoconsiderablyinrecentyearsthatwearenolongerabletoprovideourcustomerswiththekindofserviceswewishtogiveinthepresentbuilding.Wearelookingforwardtoyourcomingatthenewbuilding.Sincerely,FrankKao通知预约DearSirs,Weareplanningabuffetlunchpartyforourvisitinggroupon1stSeptemberandyourhotelhasbeenrecommendedtous.Weexpecttoinviteaboutfiftyguestsandwouldbegratefulifyoucouldsendusspecimenmenus,winelistsanddetailsofyourroomcharges.WouldyoualsoconfirmthattheBanquetingHallisfreeonthatday.Yoursfaithfully,预约Usefulexpressions:Wouldyoupleasebookmeasingleroomwithprivatebathforthenightsfrom4thto8thSeptember,2003?Pleasereserveadoubleroomwithprivatebathorshowerformeforthenightofthe23rdOctober,2003.Wouldyoupleaseletmeknowwhatyourchargesareforsingleroomswithandwithoutprivatebath?Thankyouforyourletterconfirmingmybookingforthenightofthe23rdOctober.Enclosethedepositof$1whichyouaskfor.Usefulexpressions:邀请DearMr.Jones,Asyourknow,theChineseTextilesExhibitionwillbeheldattheNationExhibitionCenter,London,fromOctober14th-30thand,shouldyouoroneofyourcolleagueswishtovisitthisinterestingevent?Ifis,pleaseletmeknowandIwillarrangetosendyouaticket.WhileIwillnothaveanofficeatthecenterthroughouttheexhibitionperiod,ifyouwouldbekindenoughtoletmeknowinadvancethedateandapproximatetimeofanyintendedvisit,Iwillmakearrangementstobeonhandtoreceiveyou.YoursSincerely,邀请接受邀请DearMr.Sung,WeshallbehappytoacceptyourkindinvitationtotheReceptionofafarewelltotheChineseDelegation.IamlookingforwardtocomingandwouldalsoliketobringwithMr.BlackwhotakesadirectinterestinourcontactwithChina.Wehopethatthiswillbeinorder.Yoursfaithfully,接受邀请拒绝邀请DearMr.Zhang,Onbehalfofmywife,andinmyownname,IwritetoexpressmyappreciationandthankstoyouforyourkindinvitationtoattendareceptionattheEmbassyontheoccasionoftheThirtiethAnniversaryoftheFoundingofthePeople’sRepublicofChina.Toourregret,owingtoCompanydutythattakesmeoverseasatthistime,weareunabletoacceptyourinvitationandweshouldbegladifyouwouldacceptourapologies.Ihopeyouwillpermitmywifeandmyselftosendgoodwishestoyou,yourstaffandourfriendinChina,onthishappyoccasion.Yourssincerely,拒绝邀请PersonalE-mailPersonalE-mail感谢信DearMr.Sung,IdidsomuchenjoytheopportunityofdiningwithyoulastMondayevening.ItwasanexcellentdinnerandwhatIappreciatedmoreistohavespentthemostenjoyableandinterestingeveningwithyouinyourcompany.Thankyouforthepleasureyougaveme.Yourssincerely,感谢信Usefulexpressions:Isoenjoyedourlunchyesterday.Thanksalot.Iamwritingtothankyou,onbehalfofmywifeandmyself,forthelovelytimewehadatyourpartylastnight.Idon’tknowhowtothankyouforyourkindnesstomywifeandme.Webothappreciateitimmensely.Manythanksforyourhospitality.Usefulexpressions:祝贺DearMr.Benson,Asanotheryeardrawstoaclose,Ihavepleasureinrecollectinghowmuchwehaveappreciatedworkingwithyouoverthepasttwelvemonths.Isincerelyhopethatourpleasantbusinessrelationshipwillcontinueformanyyearstocome.IwouldliketowishyouamerryChristmasandahappyNewYear.Yourssincerely,祝贺祝贺朋友晋升DearMr.Robinson,IwasdelightedtohearthatyouwereappointedtotheBoardofIngersoll-RandCompany.Thisisamarvelousachievement,thoughnomorethanyoudeserve.Pleaseacceptmyheartiestcongratulationsandbestwishesforthefuture.Yourssincerely,祝贺朋友晋升Usefulexpressions:Ihavejustheardthegreatnewsofyournewappointmentasthedirectortheyourorganization.Congratulations!Itiswithgreatpleasurethatwesendourcongratulationsandbestwishesontheoccasionofyournewappointment!IjustwanttotellyouhowthrilledIamtohearofyournewpromotionandIamdyingtoknowallaboutit!Usefulexpressions:祝贺新婚DearMaryandGeorge,LinaandIweredelightedtoreceivetheannouncementofyourmarriage.Pleaseacceptourmostsincerecongratulationsandverybestwishesforallthegoodfutureintheworld.YoursAffectionately,Allen祝贺新婚告别DearMr.Jackson,IamafraidIwillnotbeabletoseeyouagainbeforemyimmediatedeparture,soIamnowwritingtosaygood-bye.MystayinEnglandhasbeenanunforgettableexperience.Ihaveseensomanyplacesofinterestandmetsomanywarmheartedpeople.Allthisisduetoyourthoughtfularrangements,forwhichIfeelobligedtoexpressmyheartfeltthanksagain.NowImustgobacktoChinaandIsincerelyhopeIwillhavetheopportunitytoreciprocateyourcordialhospitalityinthenottoodistantfuture.Withallmybestwishes.Yourssincerely,告别Usefulexpressions:Beforeleaving,Iwouldexpressmysincerethanksforalltheassistanceyouhaverenderedmeduringmystayinyourcountry,andhopetogreetyouinmyowncountryinthenear