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Musicand
streaming
Finalreport
29November2022
TheCompetitionandMarketsAuthorityhasexcludedfromthispublishedversion
ofthemarketstudyreportinformationwhichitconsidersshouldbeexcluded
havingregardtothethreeconsiderationssetoutinsection244oftheEnterprise
Act2002(specifiedinformation:considerationsrelevanttodisclosure).The
omissionsareindicatedby[].[Somenumbershavebeenreplacedbyarange.
Theseareshowninsquarebrackets.][Non-sensitivewordingisalsoindicatedin
squarebrackets.]
4
Contents
1.Introduction 6
Context 7
StatementofScope,UpdatePaperandourconsultations 8
Background 11
Theimpactofdigitisationandstreaming 11
Themarkettoday 15
2.ValueChain 22
Overview 22
Musicrights 24
Musiccompanies 26
Themajors 26
Recordedmusic 29
Musicpublishing 37
Creators 41
Artists 41
Songwriters 52
MusicstreamingservicesandUUCplatforms 53
Musicstreamingservices 53
UUCplatforms 58
Themusicconsumer 60
Howdifferentpartsofthevaluechaininteract 63
3.Agreementsbetweenrecordcompaniesandstreamingservices 66
Rights,paymenttermsandothercommonclauses 66
Functionalityclauses 67
MostFavouredNationclauses(MFNs)onprices(PriceMFNs) 68
OtherMFNs,non-discriminationclauses,andplaylistingclauses 69
Mustcarryclauses 70
Changeofbusinessmodel 70
Confidentiality/NDAs 71
4.Analysisonhowwellcompetitionisworkingforconsumers 73
Thesupplyofrecordedmusictomusicstreamingservices 73
Thenatureandstrengthofcompetition 73
Bargainingpositionofmusicstreamingserviceswithrecordcompanies 75
Impactofcontractualclausesinlicensingagreementsoncompetitionbetween
recordcompanies 77
Majors’combinedactivitiesinlicensingrecordingandpublishingrights 81
Conclusions 82
Thesupplyofmusicstreamingservicestoconsumers 83
Natureandstrengthofcompetition 83
Barrierstoentryandexpansion 86
Barrierstoswitching 89
Barrierstoinnovation 91
Impactandtransparencyofplaylists 93
Conclusions 95
Futurecompetitivedynamics 97
5.Analysisonhowwellcompetitionisworkingforcreators 100
Artists 100
Marketconcentration 100
Howcompetitiontosignartistshasevolvedinthestreamingera 101
Barrierstoexpansioninrecordedmusic 102
5
Impactoftermsinmajors’contractswithmusicstreamingservices 103
Bargainingpositionandoutcomesforartists 112
Informationasymmetry,artistrepresentationandtransparency 117
Conclusion-artists 122
Futuredynamicsincompetitiontosignartists 123
Songwriters 124
Publishingshareofrevenues 126
Integrationofrecordingandpublishingbusinesses 132
Extenttowhichcompetitiontosignsongwritersisincreasingthepublishing
share 134
Tacitcollusion 139
Majors’influenceonCMOs 140
Otherconcernsraisedbysongwriters 142
Conclusion-songwriters 144
6.UserUploadedContent(UUC)platforms 148
TherelativebargainingpowerofUUCplatformsandrightsholders 149
ValuegapinwhatYouTubepaysformusiccomparedtoad-fundedmusic
streamingservices 152
YouTube’simpactonmusicstreamingservices 154
ScopeforincrementalrevenuesfromUUCplatforms 158
TheUUCpolicyframework 159
ContentmanagementsystemsandEUCopyrightDirective 160
OurfindingsonpotentialforUUCplatformstogrowmusicrevenues 161
Possibleissuestoconsideroncopyrightlegislation 162
7.Conclusion 163
6
1.Introduction
1.1On27January2022theCMAlaunchedamarketstudyintomusicand
streaming.
1
TheCMAconsultedonaStatementofScope.
2
Responsestothisconsultationwerepublishedon12April2022.
1.2On26July2022,theCMApublishedanUpdatePaper
3
settingoutitsearly
findingsfromthestudyanditsproposalnottomakeamarketinvestigationreference.TheCMAconsultedonthisproposalandresponsestotheconsultationwerepublishedon21September2022.Wehaveconsideredtheseresponsesandundertakenfurtherassessmentofthemarket.
1.3ThisFinalReportconcludesourmarketstudy,settingouttheconclusionswe
havereachedonthestateofcompetitioninthemarketswithinourscope.OurcoreconclusionisthattheCMAshouldnotmakeareferencetoamarketinvestigation–alengthyprocessthatwouldinvolveallstakeholdersinalongandcostlyproceeding.Wedonotseeaplausiblepathtoanyinterventionthatwouldproducebenefitsforconsumersorcreatorsthatwouldmeritareference.
1.4Wefirstdescribethecontextforthestudyandthebackgroundtothesector.
Weexplainhowthemarketswithinourscopefunction,includingthelicensingandcontractualarrangements.Wethenassesshowcompetitionisworkinginthedifferentmarketsandconsidertheimpactofuser-uploadedcontent(UUC)platformsonmusicindustryrevenues.Finally,wesetouttherationaleforourdecisionnottomakeareference.
1.5Themusicindustrycontinuestochange,inlightofnewtechnologyand
changesinthewaymusicisproduced,distributedandenjoyed.Ourmarketstudyhasconsideredonespecificelement–thefunctioningofthemarket.Therearewiderpublicpolicyconsiderationsthataffecthowthemusicindustryoperates,includingtheoverallbalancingoftheinterestsofmusiciansandtheiraudiences,thatareoutsidethescopeofourstudybutthatremainactivelyunderconsideration.Aswellasexplainingourdecisionandassessment,ourfindingsmayassisttoinformandsupportGovernmentandpolicymakers’considerationofthesewiderquestions.
1TheMarketStudyNoticeispublishedontheCMA’scasepage.
2TheStatementofScopeispublishedontheCMA’scasepage.
3TheUpdatePaperispublishedontheCMA’scasepage.
7
Context
1.6Aswellasitswiderculturalandsocialrole,musicisanimportantcreative
sectorfortheUKeconomy,in2021contributing£4billiontotheUKeconomyand£2.5billioninexports.
4
1.7However,thesectorhas–likemanyothers–beenhardhitbythecoronavirus
pandemic.Thefiguresaboverepresenta31%and15%decreaserespectivelyfrom2019,despiterepresentinganincreasefrom2020.
5
Livemusicinparticularwasheavilyimpacted,hurtingmusiccreatorsforwhomthishaspreviouslyrepresentedasignificantrevenuestream.Artistsweremuchmoredependentonotherrevenuesincludingthosefromstreaming.
1.8AninquiryintotheeconomicsofmusicstreamingbytheDCMSSelect
Committee,publishedinJuly2021,identifiedconcernsthatmusiccreatorswerenotgettingafairshareofstreamingrevenues.TheDCMSCommitteealsoraisedconcernsabouttheroleofthethreelargestglobalmusiccompanies,referredtoasthe‘majors’(SonyMusicGroup(Sony),UniversalMusicGroup(UniversalorUMG)andWarnerMusicGroup(WarnerorWMG)),recommendingthattheGovernmentrequestaCMAmarketstudyintowhattheCommitteecalled‘theeconomicimpactofthemajors’dominance’.
6
1.9Totakeforwardtheissuesitidentified,theDCMSCommitteemadeaseries
ofrecommendationsforbothlegislativereformandpolicyandregulatoryintervention.Inresponse,
7
theGovernmentsetoutarangeofactionstoconsidertheCommittee’srecommendationsandbetterunderstandtheissues.TheseincludetheestablishmentofaMusicContactGroupwithseniorrepresentativesfromacrosstheindustry;andthecreationoftechnicalindustryworkinggroupstoimprovecontracttransparencyandtackledataissuessuchastheprovisionofmetadataidentifyingcopyrights.
8
Alongsidethis,theGovernmenthascommittedtoaresearchprogramme,includingby:
4UKMusic,ThisisMusic2022,p11.
5UKMusic,ThisisMusic2022,p11.
6TheDCMSCommitteealsorecommendedthattheCMAconsiderexploringdesignatingYouTube’sstreamingservicesashaving‘StrategicMarketStatus’(SMS)undertheproposednewpro-competitionregimefordigitalmarkets.TheQueen'sspeechcommittedtopublishadraftBilltocreatenewcompetitionrulesforthelargestdigitalfirmswhichwouldbeoverseenbytheDigitalMarketsUnit.TheGovernment’sproposalsforsucharegimearesetouthere:Anewpro-competitionregimefordigitalmarkets-governmentresponsetoconsultation.Untilthatnewregimeisinforce,theCMAhasnopowertodesignatefirmswithSMSandthisrecommendationisthereforeoutsidethescopeofthismarketstudy.
7HouseofCommonsDigital,Culture,MediaandSportCommittee(2021),Economicsofmusicstreaming:GovernmentandCompetitionandMarketsAuthorityResponsestoCommittee’sSecondReport.
8Metadataisthedataassociatedwithtrackswhichprovidesinformationontheartist(s)andsongwriter(s),aswellasotherfeaturessuchaslength,genre,etc.
8
(a)theIntellectualPropertyOffice(IPO),on
(i)potentialoptionstostrengthencreatorrights(forexamplebyintroducingarighttoequitableremuneration
9
whenmusicisconsumedbydigitalmeans,arightforartiststorecapturetherightstotheirworksafteraperiodoftimeandtherighttocontractadjustmentiftheirworksaresuccessfulbeyondtheremunerationtheyreceive);
(ii)theliabilityofuser-generatedcontent-hostingplatformsforcopyright
infringementswithinsuchcontent;and
(b)theCentreforDataEthicsandInnovation(CDEI),ontheimpactrecommendationalgorithmsusedbystreamingservicesarehavingonmusicconsumption.
1.10TheGovernmentwrotetotheDCMSCommitteeon18May2022settingout
itsprogresstodateandaforwardlookforitsprogrammeofwork.
10
1.11TheGovernmentalsowrotetotheCMA,requestingitsconsiderationofa
marketstudy.FollowingconsiderationbytheCMA’sBoard,theCMAlaunchedamarketstudyintomusicandstreamingon27January2022.
StatementofScope,UpdatePaperandourconsultations
1.12AssetoutintheCMA’sStatementofScopepublishedon27January2022,
ourstudyconsidersthemarketforthesupplyofmusic,fromthecreatorsofmusicthroughtotheconsumer,inparticularviamusicstreamingservices.
11
1.13Inthiscontext‘creators’coversallthemanycontributorsinvolvedinthe
makingofmusic,butinthisdocument,unlessotherwisespecified,willtendtoreferparticularlytosongwriters(bywhichwemeanbothcomposersandlyricists)andartists(bywhichwegenerallymeanfeaturedartists
12
unlessstatedotherwise).
1.14TheCMA’smarketstudycoverstwokeylevelsofthemusicstreamingvalue
chain:
(a)Theproductsandservicesofferedbymusiccompanies,includinginrecordedmusicandmusicpublishing.WenotedinourStatementof
9Equitableremuneration,whichcurrentlyappliesintheUKinrespectofradioandTVbroadcastsandpublic
performances(eginpubs,clubs,shops,etc.),providesanautomatic,unalienable,non-transferablestatutoryrightforperformerstoshareinrecordingrevenues.
10Thisletterispublishedhere.
11SeetheCMANoticeof27January2022forthismarketstudy.
12Featuredartistsarethemainartistsfeaturedonarecording.Otherartistsandmusiciansmayalsocontributetotherecordingandarereferredtoasnon-featuredartists.
9
Scopethatmostofthepossibleconcernswithakeycompetitionorconsumerelementlinkbacktopossibleissuesinrecordedmusic.
13
Whileourinitialproposalwastothereforefocusonrecordedmusic,inlightofrepresentationsreceivedfromstakeholderswehavealsoconsideredmusicpublishinginmoredetail.Withinmusicpublishing,ourworkhasfocusedinparticularonwhethercompetitionissuesmaybedistortingtheshareofstreamingrevenuesthatispaidoutforpublishingrights.Aspartofourassessmentofthemarketwehaveexaminedthenatureofcompetitionandoutcomesforartistsandsongwriters.
(b)Theprovisionofmusicstreamingservicestoconsumers.Consumeroutcomesareanimportantfactorinourassessmentofthemarketasitisourstatutorydutytoconsiderwhetherthemarketisworkingintheinterestsofconsumers.Marketoutcomesforcreatorsareanintegralaspectofthis–consumersvaluecreativityalongsidethequalityandrangeofmusicsupplied–andareconsideredwithin(a)above.
1.15Inthecourseofourmarketstudy,awiderangeofconcernshavebeenraised,
manyofwhichrelatetohowthemarketfulfilsitswidersocialandculturalfunctionsandrewardsthebroadspectrumofthosewhocontributetomusic-making.Ourfocus,asaconsumerandcompetitionauthority,inthisreportisnecessarilylimitedtoaspectsofthemarketthatmaydistort,orarisefromadistortionto,competition.Ourcompetitionassessmentisonlypartofawiderpolicyandcopyrightframeworkaimedatensuringthatintellectualpropertyrightsareproperlyprotectedandrewarded,andthatthesupplyofmusicissafeguardedasthewayconsumerslistentomusiccontinuestoevolve.
1.16Wehaveconsultedalargenumberofpartiesthroughoutthismarketstudy
andgatheredabroadrangeofevidence.ThishasinvolvedahighvolumeofsubmissionsfrompartiesinresponsetoourStatementofScopeandUpdatePaper,numerousmeetingsanddiscussions,andourformalrequestsforinformationtomarketparticipants.Theseinformationrequestsenabledustointerrogatekeyinternaldocuments,includingcontracts,strategypapers,researchandfinancialdata.Wearegratefultoallthosepartieswhohaveengagedwithus,eitherpubliclyorinconfidence,andinformedourmarketstudy.
1.17InresponsetoourStatementofScopewereceivedcallstoconductamarket
investigationfromfourrespondentsacrossthefollowingfourmarkets:(a)Thesupplyofrecordedmusictomusicstreamingservices;
13Seeparagraph85oftheCMA’sStatementofScope.
10
(b)Thesupplyofmusicstreamingservicestoconsumers;
(c)Thesupplyofrecordcompanyservicestoartists;and
(d)Thesupplyofpublishingservicestosongwriters.
14
1.18TheCMAhasthepowertomakeamarketinvestigationreferencewhenthe
findingsofamarketstudygiverisetoreasonablegroundsforsuspectingthatafeatureorcombinationoffeaturesofamarketormarketsintheUKprevents,restrictsordistortscompetitioninconnectionwiththesupplyoracquisitionofanygoodsorservicesintheUKorpartoftheUK(the‘reasonablesuspicion’test).
15
16
1.19AdecisionwhethertomakeareferenceismadebytheCMA’sBoard,in
considerationoftheorganisation’sfullrangeofprioritiesandobjectivesandtakingintoaccounttheCMA’spublishedguidance.
17
Inthiscase,akeyquestioniswhetherthereareimpactsoncompetition(sometimestermed‘marketfailures’)thatwouldbestbeaddressedinamarketinvestigation.
1.20WepublishedourUpdatePaperon26July2022.IntheUpdatePaperwe
consultedonourinitialviewthatthereasonablesuspiciontesthadbeenmetinrelationtothefirstthreemarketssetoutinparagraph
1.17
above,butnotinrelationtothefourthmarket(thesupplyofpublishingservicestosongwriters).Wesaidinrelationtothemarketswherethereasonablesuspiciontesthadbeenmetthatwedidnotconsiderthatareferencewouldbeappropriatetakingintoaccount,inparticular,thescaleofthesuspectedproblemsandwhetherareferencewouldbethebestmechanismtodeliverbetteroutcomes.
18
WesaidwewouldrevisitourprovisionalconclusionsintheUpdatePaperinlightoftheconsultationresponsesthatwereceivedandourfurtheranalysisduringtheremainderofthemarketstudy.
1.21Wereceived75responsestoourUpdatePaperconsultation.Ofthose
responses,wereceived:
(a)5responses(allcomingfromorganisations,includingallthreemajors)thatsupportedourproposalnottomakeareference;
14SeethesubmissionsofTheIvorsAcademy,#BrokenRecordCampaign,theEuropeanComposerandSongwriterAllianceandfromanartistmanagementcompanyonourcasepage.
15Section131oftheEnterpriseAct2002.
16SeeAirwaveSolutionsvCMA[2022]CAT4,paragraphs8to12.
17OFT511,paragraph2.1,containsalistofrelevantcriteriawhichmustbemetfortheCMAtoproposemakingareference.Evenifthesecriteriaaremet,theCMAretainsadiscretiontodecidewhetheritisappropriatetomakeareference.
18Seeparagraphs6.14to6.21oftheUpdatePaper.
11
(b)50responses(comingfrom7organisationsandacademics,andfrom43individuals)thatopposedourproposalnottomakeareference;
(c)11responses(includingthosefrom6individuals)thatweresilentontheissueofareference;and
(d)afurther9responseswheretherespondent’sstanceonourproposalnottomakeareferencewasunclear.
1.22Theresponsessupportingourproposalnottomakeareferencedidnot
discussthereferenceissueatlength.Onerespondent(UMG)wentfurtherthantheothers,arguingthatthereasonablesuspiciontestwasnotmetastheconcernsidentifiedweredeminimis.ForthereasonssetoutinChapters4and5below,wedisagreewiththisrepresentation.
1.23Themajorityoftheresponsesinfavourofareferencefocussedonissues
relatingtopublishingrightsand/ortheinterestsofcreators(artistsand/orsongwriters)ratherthanthoseofconsumers.AnumberofthemarguedthattheCMAshouldfindthatthereasonablesuspiciontestwasmetinrespectofthemarketforthesupplyofpublishingservicestosongwriters.SomesuggestedfurtherareasfortheCMAtoinvestigate.
1.24OurdetailedconsiderationoftheserepresentationsissetoutinChapters4
and5below.Forthereasonselaboratedoninthosechapters,weconsiderthatthe‘reasonablesuspicion’testhasbeenmetinrelationtoallfourmarkets
setoutatparagraph
1.17
above.
1.25AssetoutinmoredetailinChapter7,wehavedecidednottomakeamarket
investigationreferenceonthebasisofacombinationoftwomainfactors:
(a)thescaleofthesuspectedproblemisnotsogreatthatareferencewouldbeanappropriateresponse;and
(b)areferenceisnotlikelytobethemostappropriatemechanismforassessingtheissuesanddeliveringbetteroutcomes.
Background
Theimpactofdigitisationandstreaming
1.26Digitisationandtechnologicalchangehavehadaprofoundimpactonthe
musicsectoroverthelasttwentyorsoyears.Inparticular,theabilitytolistentomusicthroughdigitalaudiofilestransformedconsumerbehaviourandexpectationstowhichthesectorhadtorespond.Itisnolongernecessaryto
12
visita‘bricksandmortar’shoptopurchaseaphysicalCDorrecordinordertohaveaccesstothemusicyouwant.
1.27Thegrowthoftheinternetenabledaudiofilestobesharedandgave
consumersaccesstovastlibrariesofmusicattheclickofabutton.
1.28However,digitisationinitiallyledtoanincreaseinillegalfilesharing.Thishad
aprofoundeffectontheindustry.SalesofCDs,bothsinglesandalbums,fellconsiderablyand,significantly,musicindustryrevenuesdroppeddramatically.Between2001and2015,UKrecordedmusicrevenuesdroppedaround60%
from£1,868millionto£761million(see
Figure1.1
).
1.29Inresponsetothisriseinpiracy,newmodelsforlisteningtomusicemerged.
InitiallythiswasintheformoflegaldownloadsofmusicsuchasthroughApple’siTunesstore.Consumerswereabletopurchaseindividualtracksoralbumsthattheyownedandcouldlistentowhentheyliked.Thishadsomelimitedsuccessinreversingtherevenuedecline.
1.30Musicstreamingserviceschangedthispictureagain.Thefirstoftheseinthe
UKwasSpotifyin2008.Incontrasttothe‘download’model,streamingservicesgiveconsumersongoing,legalaccesstovastcataloguesofmusicaspartofasubscriptionorforfreeiftheyarewillingtolistentoadvertisements.ThishasnowbecomethedominantmeansofconsumingmusicintheUK–in2020,morethan80%ofmusicsaleswerethroughstreamingservices.
19
1.31Importantlyforthemusicindustry,streaminghasdrivenanincreasein
recordedmusicrevenuesfromthelowpointof£761millionin2015to£1,115millionin2021(see
Figure1.1
).StreamingnowaccountsforaroundthreequartersofUKrecordedmusicrevenues.Whilerevenuesareincreasing,recordedmusicrevenuesinrealtermsremainsignificantlybelowtheirpeakin
2001.
19BPI(2021),BPIpublishesitsyearbook“AllAbouttheMusic2021”.
13
Figure1.1:UKinflation-adjustedrecordedmusicrevenuesbetween2000and2021byformattype
Source:CMAanalysisofdatafromtheBPI.
Notes:InflationadjustmentusingtheONSCPIIndex22June2022,2021priceyear
1.32Thepredominantmodelforstreamingservicesis‘allyoucaneat’–thereare
noadditionalchargesforlisteningtolotsofmusic.Aswediscussbelow,thishasimplicationsforcompetitionandthevaluechain.InDecember2021,therewere39millionmonthlyactiveusersofmusicstreamingservicesintheUK.
20
Intotal,trackswerestreamedmorethan138billiontimes
21
in2021.
22
Figure1.2:TotalnumberofmonthlyactiveusersandstreamsintheUK,2021
Source:CMA
Notes:WhenpresentingthenumberofstreamsreportedbyOfficialCharts,theCMAcaveatsthatsomestreamsandtracksareexcludedfromtheOfficialCharts’reporting.OfficialChartsexcludestrackswithlessthan100streamsonanygivenmusic
20CMAanalysisofdatafrommusicstreamingservices.Monthlyactiveusersarethenumberofuniqueuserswhostreamontheplatforminagivenmonth.Ifthesameuserstreamsonmultiplestreamingservicestheywouldbeconsideredamonthlyactiveuseroneach.
21Thisincludesofficialad-fundedmusicstreamsonYouTube.See
Table2.11
.
22CMAanalysisofdatafromOfficialCharts.OfficialChartsisajointventureoperationownedbytheBPI(representingtheBritishrecordedmusicindustry)andtheEntertainmentRetailersAssociation(representingentertainmentretailersanddigitalservicesfromHMV,supermarketsandindiestoresthroughtoAmazonMP3,SpotifyandNetflix).Theroleofthecompanyistocommission,market,distributeandmanagetheUK'sofficialmusicandvideocharts.SalesdataiscurrentlycollectedonOfficialCharts’behalfbythemarketresearchcompanyKantar.SeeOfficialChartswebsite.
14
streamingserviceandusergeneratedcontent.Itonlyincludesstreamswheretheuserstreamsforover30secondsand,forsomemusicstreamingservices,only'toptracks'arecollected.Asaresult,thedatamayrepresentaslightunderestimationofthetotalnumberofstreamsinthemarketandaffectsthenumberofstreamsreportedonsomemusicstreamingservicesmorethanothers.
1.33Allthemostpopularstreamingservicesoffera‘fullcatalogue’ofmusic.
23
A
singlesubscriptionoraccountallowsconsumerstolistentoalmostalltherecordedmusictheyknowandlove.Itisnotnecessarytohaveadifferentsubscriptionoraccountfordifferentgenresofmusicorformusicownedbydifferentmusiccompanies.Mostmajorstreamingservicesoffercatalogueswithmorethan75milliontracks.
1.34Streamingservicesalsoofferarangeoffeaturesthat
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