洗衣服务介绍IntroductointoLaundryService

职业教育国际邮轮乘务管理专业教学资源库《国际邮轮服务实用英语》IntroductiontoLaundryService洗衣服务介绍学校：武汉交通职业学院授课老师：翁玉琴学校：武汉交通职业学院授课老师：翁玉琴知识点二客舱服务CabinServiceLaundryService学校：武汉交通职业学院授课老师：翁玉琴Warmup:Doyouknowwhatthesesymbolsstandfor?Pleaselookatthepictures:2.ExpressserviceCollectedalldayandreturnedwithin4hours;with50%extra-charge.4.ExpresspressingserviceCollectedalldayandreturnedwithin1hour;with100%extra-charge.1.Same-dayserviceCollectedby11:00;returnedonthesameday.3.NextdayserviceCollectedafter11:00;deliveredbefore19:00nextday.学校：武汉交通职业学院授课老师：翁玉琴Fourtypesoflaundryservice:学校：武汉交通职业学院授课老师：XXXBasicstepsoflaundryservice:laundrymancollectslaundryfillinthelaundryformandcheckitdeliverclothestotheguestroom1Putthelaundryform&laundrybagintheguestroomCheckupthenumberoftheguest’sclotheswiththelaundrylistMakeclearwhetherthereissomethingremainedintheclothes学校：武汉交通职业学院授课老师：翁玉琴Detailedproceduresofwholelaundryservice:Ifsomethingiswrongwiththeclothes,confirmitwiththeguestandwriteitinthelaundrylist2345SendtheclothestothelaundryanddeliverthebilltothecashierSendtheclothesbacktotheguestroom;ifurgent,accordingtothetimeinthelaundryformIftheguestisnotinorhangingaDNDcardonthedoor,leaveamessagewiththephonenumbertohim学校：武汉交通职业学院授课老师：翁玉琴Detailedproceduresofwholelaundryservice:Iftheguestisnotsatisfied,complaintscanbeacceptedwithin24hours6781.Bloodstainedlinenorterrymustbeplacedseparatelyinabiohazardwastebag.2.Laundryshouldbesortedbothintermsoffabrictypeanddegreeofstaining.学校：武汉交通职业学院授课老师：翁玉琴Notice:3.Whenwashing,thewashingtimes,temperatures,chemicals,andagitationlengthandstrengthshouldbetakenintoconsideration.4.Fabricsthataredriedmusthavecool-downperiodinthedryerbeforetheyareremovedfromit.学校：武汉交通职业学院授课老师：翁玉琴Notice:学校：武汉交通职业学院授课老师：翁玉琴MissBrowninRoom1508wantstowashherdressandskirtat11:30amonSept.3rd.Therewillbeapartyat5:00pm,soshewouldliketohavethemwashedforexpressservice.Scene:Exercise:LaundryListPleasecompletethisformandcallLaundryforcollection.TheGrandTotalwillbechargedtoyouraccount.

Name:RoomNo:Date:MarkNo:GuestSignature:□REGULARSERVICE：Garmentscollectedbefore10:00amwillbereturnedthesamedayafter6:00pm.□EXPRESSSERVICE:Garmentswillbereturnedwithin4hoursfromthetimeofcollection(latestcollection3:00pm).A50%ExpressChargewillbeapplied.学校：武汉交通职业学院授课