全球酒店线上舆评管理对标报告

Aᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ2022¢

᪌৮ᖡƒ಄ ƒflሓfifiᠺ

fi໩fi᠝ဩAᄖ಄ ƒfl;ߒ಄ ƒfl¾ࠡfl;

fi༖fl;உ]ᒦ༖

&֦֒fl༹fl;$f

i

&

"༖fl;

flᒦfl;༏ऊ

&yᅼ

Ç¿fiဩ$]§ߚ

RqviqwPrQAᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

2022¢

᪌৮ᖡƒ಄ ƒflᒦ¾پ֒¿$உ]ᒦ༖§֦֒fl༹fl;fi༖fl;$fi§"༖fl;¾ࠡfl;2022fiᠺAᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

2022Mi3hgql

Kq33lqr§ߚRqviqwPrQ

CEOʘAᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞʙ8]fl$¿fiᱎ]!fl$fi୸ٞ$,fiЪfi2022¢ ᪌৮ဩƒ಄¾ៈ]Aᱎƒfl,༿§600}flവဩƒ,2000}flവဩƒᢍ$

§,fi§½400flവဩƒ ʑfl¾ៈ fl$fi ሓ᧦¼$,fiЪ$

Ҳ{º૮:½‰fi

[%وӀੑ? fifiª½¢

½§$®fl$½‡} ᪌৮flfiᠺ$½‰಄ശ¾ៈαᑂfiƒ.н!᧩ᚠ,ƒ½᫁¢fi;ᚠᭀyᅼ

,fiҭ£flଏʑ§ߚRqviqwPrQ%—λፒ½ፒ

þ{£৘أ,fiЪᨗ᧦¢஡᪌৮ᐚ1øᠿøᄘ.ࣽ྿ૺᢣ$.ᖔfi!kªøᄘپࣽҞ‰$ਫ਼Ⓒⓟᠴ¾fi¤fi$þࣽ{£}Aᱎᤙᕆʑfi

fl,fi£½"gᖔ¿ʑflfl,fi{$$fl£ᣀ୅$

fl]୸ٞfiflݫflfl¾,¢႙¾£ᣀþپسflою,%ƒЪflप]§ߚRqviqwPrQ,flfiAᄖø—

ᖡƒøᄘپ༏ऊ৘أʑý

$¿Ⓒfi½fi୸ٞ,¢ᕆ$୅@ᙴ!fi໩fi᠝ဩAᄖ಄ ƒfl;ߒ಄

ƒfl¾ࠡfl;fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ&yᅼ

Ç¿fiဩ$]§ߚRqviqwPrQ4]ᠴഅ}$]flᐚøᠿøᄘመ$fiø,fi‰fiᮯ:www.rqviqwprQ.3hiji

grQyp.3Qm2022¢ ᪌৮ᐚ1ᖡƒ಄ ƒfl$୸ٞ%fiʘAᄖ᪌৮ᖡƒøᄘfiƒʙ“ ƒfl୸ٞ ᴛôᐮ,ƒfl]2022¢A¢ ᪌৮ဩƒ಄ , ؐ]Aᄖ7500¿᪌৮610}flവƒfi,½‰ƒfi@$fl66λ৘أ1,}fi᠟ል]Aᄖ୅$¾¿پfl;ʑ୸ٞ‰ᰞ]ሓչfi£ഋAᱎ ᪌৮ဩƒ಄ ʑ᯻] ҀAᄖ᪌৮fiƒ$ ƒ§,fiЪ‰ƒfl]Χ¼fl;پΧ¼¤¾᪌৮ $fi,¢ᐮ$fl2019¢پ2021¢¾ៈ]flfiʑ2022¢%¾૘ظಢƒα࣫fi ᘁپþਨ —¢(λ¾fl;᯻§),½—¢᪌৮$fi ¼ ?¾ø ᘁ ®Χመ¼, fl$}಄fl;,᪌৮ @}$fi ᤻᧦]2019¢ʑ flfl¼ ,Aᄖಢƒα{ᱎρ֞fiƒቨ@.ᨗffiᖆ پ༾ᤇ$ಢៈ §q!÷ᮯ᲌ʑ½‰ݩ§$

¼਽

᪌৮

ᖡƒ$fi

?fl୸ٞ$,fiЪآfi

½2022¢᪌৮ᐚ1øᠿؑ½]flÇ,½Ø૘¾fl2022¢fi⎞fiፒflʑᨗ᧦fi಄ ¾ៈfi༥ƒfl,fiЪfifi2023¢᪌৮αflfiª@}پþ྿ૺ fiᱎ $fi਩$ʑ ᰋ ៈαfi‰£gᨅ fiഗپ֞fiƒቨ@ᮯ᲌

மᑅ,᪌৮੠ᱳ;ؐ଴ᅼ⎝.‰ ⎝پyAfi

$fi$ਫ਼

yᅼ,$ᕆⒸᲊJ[ʑ୸ٞçᠦ

fl᠝ဩ:fi$

ဩƒ

ƒ¾ៈ]ᴛ

ôᐮʑᰋظfiAᄖپdλ;ߒဩƒ಄

¾ៈഅfiᐡ

ƒflʑ༏ऊflyᅼ: ୸ٞ$ $ ƒᐳ[]᪌৮ ᴛ2023¢flᐚøᠿ %ᡓʑÇ¿fiဩ:᪌৮α᱾ª$fiऊپ%ᡓʑ$્ý ¾ៈഅfiᐡ Ҟ‰,آfiflᯫfi$Aᄖپ;ߒ $ᤒಏᩱƒfi½fiᐡ ဩƒ಄ʑ$ÇZ҆ᚄ$ƒ,آሗ ᥡ§ᖗk¼્£ ᥁ ᩱƒʑAᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

2022fiᠺfi໩fi᠝ဩAᄖ಄ ƒfl;ߒ಄

ƒfl¾ࠡfl;fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ&yᅼ

Ç¿fiဩ$]§ߚRqviqwPrQ52022fi໩fiAᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

20227ဩƒശྠ66λဩƒfiፊپOTA৘أ,᤻᧦45Øᢍᠺʑ;ߒ¼᪌৮¤¾ᐡƒ3%¤

(2,500¿᪌৮)4%¤

(2,500

¿᪌৮)5%¤

(2,500

¿᪌৮)¾¿¾ࠡfl;:࿳$

fi¾

,$¾

,fl,fl र ¾,໸¾fi༖fl;:ਜ਼¾,

ᚯ€],

‰],Tᓦ%,ø¾$fi§"༖fl;:½§,½ãڵ,້႙¼உ ,fl",¼Ⓒ$உ]ᒦ༖§֦֒fl༹fl;: ,֦֒flⒸfi,ڵflfl¾,ࠂ ڵflᒦfl;:ᒦ¾,֒¿$fi໩fi$୸ٞ$ ಄ ശᖔAᄖdλT᠝fl;7500¿᪌৮ʑ୸ٞᨗ᧦Aᄖ.fl;پ᪌৮¤¾÷Ⓒ fi಄ ¾ៈ]ƒfl,¢ ശྠ.fiဩپ%fl$ဩƒ ƒ¾ៈ]ᐡƒپᢔುʑ᮵ᘜݱ2022¢1$1Ⓐᖗ12$31Ⓐ@$

ဩ

ƒ,¢fl2019¢پ2021¢@$ဩƒ¾ៈflfiʑߚነ಄‰:$୸ٞ§%$¢g୅$಄پfiøސfi§ߚRqviqwPrQ

ߧ୅$,$‰¢ᱎ¼ૺ,Χੑ§ᦹʑ7,500

¿᪌৮6,132,521

വဩƒ20,076,777

വဩƒᢍ$

§಄ ଼£Ⓐഗ

಄ @ᰞ]2023¢1$7Ⓐʑ(flflⒶഗZظ@$ ƒfiپ Χ¢஡fl಄ᰞ$ʑ)¾ࠡfl;(1,500

¿᪌৮)fi༖fl;(1,500

¿᪌৮)$fi&

"༖fl;(1,500

¿᪌৮)உ]ᒦ༖

&֦֒fl༹fl;(1,500

¿᪌৮)flᒦfl;(1,500

¿᪌৮)fiᠺfi໩fi᠝ဩAᄖ಄

ƒfl;ߒ಄

ƒfl¾ࠡfl;fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ

&

yᅼÇ¿fiဩ$]§ߚRqviqwPrQ2022᠝ဩShiji

ReviewPro

Global

Hotel

Review

Benchmark

|

2022᠝ဩ୸ٞ᯻fifl]2022¢پ2021¢ ಄ ,‰fl2019¢¾૘չ ಄¾ៈ]fiflʑfl$ø;$,୸ٞôᐮ¢ƒfl]$ ဩƒ ƒflᐮ$ʑƒƒ2022¢,᪌৮ Aᄖᖡƒ ಄(GRl™)৘ސӀfi

84.3%,fl2019¢¼

1.7λ$ƒဩ,fl2021¢¼

0.5λ$ƒဩʑd%¤᪌৮

GRl™

ഋᴛ(88.4%),…%¤᪌৮ഋ¼(80.8%)ʑ$fiپ"༖fl;

GRl™ഋ¼,fi82.8%,¾ࠡfl;

GRl™ഋᴛ,fi86.4%ʑဩƒô᫁fifl2021¢,2022¢Aᄖ᪌৮ဩƒô᫁ࠀfi]

20.3%,flfl2019¢¼29.3%ʑ$fiپ"༖fl;

ဩƒ᫁ഋ

½2019¢,§fl¼

16.3%ʑ¾ࠡfl;2022¢ ᪌৮ဩƒô᫁fi2019¢Ժझ]

44.9%ʑfiᠺfi໩fi᠝ဩAᄖ಄

ƒfl;ߒ಄

ƒfl¾ࠡfl;9fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ

&

yᅼÇ¿fiဩ$]§ߚRqviqwPrQgrQyp.3Qm]ᠴഅ}$]flᐚøᠿøᄘመ$fiø,fi‰fiᮯ:www.rqviqwprQ.3hijiShiji

ReviewPro

Global

Hotel

Review

Benchmark

|

2022®ဩƒശྠþflfl66λဩƒശྠ$,ശᖔBQQking.3Qmဩƒ᫁þ2022¢Aᄖဩƒô᫁

41.8%,

fl2019¢ࠀ֒]12.9%ʑ$่þfl29.4%,fi2019¢Ժझ]

2.2%ʑ=$سfiþfl71.2%ʑfi@ø…

%პᨔᶻ,þfl11.8%,fl2019¢fl¼]

1.8%ʑfldλfl;$,BQQking.3Qmflfi༖fl;ဩ

ƒflѺഋᴛ,fi

58.6%ʑശྠ ಄flT3ဩƒྀⒸ$,Aᄖശྠ

಄ഋᴛ%Ⓒ¼(91.1%).Trip.3Qm(89.3%)پHQ†ql3.3Qm

(85.0%);ၐJ,½‰ശྠဩƒ᫁%መfifi¼ ʑBQQking ശྠ ಄ഋ¼,fi

81.5%, ‰৘أᣯრ]

41.8%ƒfi᫁,½—ဩ

ᪿ᠝ʑflAᄖശ½ਫ਼᠝§ ಄,fl2019¢መfl,2022¢୅$T᠝ ½ਫ਼᠝§ ಄ $୅fl¼ʑ%$,⎝аfl಄ੑƒഋ¼,fi

81.1%,fi2019¢fl¼

1.4%ʑ ୄ ಄fi

84.4%,fl2019¢fl¼0.5%ʑུ༄

಄fi87.2%,fl¼1.5%ʑ…%¤᪌৮ ୅$½ਫ਼᠝§ ಄¼৏ഋfiು೔ʑfiᠺfi໩fi᠝ဩAᄖ಄

ƒfl;ߒ಄

ƒfl¾ࠡfl;10fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ

&

yᅼÇ¿fiဩ$]§ߚRqviqwPrQShiji

ReviewPro

Global

Hotel

Review

Benchmark

|

2022ဩƒᢍ$ƒflflfi2022¢᤻᧦2000flവဩƒ

§¾ៈᢍ$ƒflfiEᱎ,fiЪ@fi,%$

72.4%

fiᏄ§,27.6%

fiªᱎ §ʑ$@(86.4%)پਜ਼ᢍ(78.5%)

Eᱎဩƒ

§flѺഋᴛ,ᚯ€]ᢍ(34.1%)پ໩ᢍ(29.8%)ªᱎဩƒ

§flѺഋᴛʑ{£መ$ ᢍ$Eᱎ਽

ഋ$,“§(+0.9)fi

GRl™ୄ”መ$ ᢍ$ §(-2.3)fi

GRl™ ªᱎ਽ ഋ$ʑဩƒ

૘¾2022¢,Aᄖ᪌৮৘ސဩƒ fi61.9%,

fl2019¢ࠀ֒]6.0%,fl2021¢ࠀ֒]3.1%ʑd%¤᪌৮ fi

70.0%, %¤᪌৮fi

61.7%,…%¤᪌৮fi56.2%ʑ$fiپ"༖fl;᪌৮‰ᚠ$

ဩƒ

flѺഋᴛ(72.6%),flᒦfl;ഋ¼(49.5%)ʑ৘ސJᠺ,᪌৮fiဩƒ$ §Eᱎᢍ$᮵fi4.4$,ªᱎ

‰fi5.6$ʑfiᠺfi໩fi᠝ဩAᄖ಄

ƒfl;ߒ಄

ƒfl11¾ࠡfl;fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ

&

yᅼÇ¿fiဩ$]§ߚRqviqwPrQ2022Aᄖ಄ ƒflAᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

2022Aᄖᖡƒ

಄™(GRl™)Aᄖᖡƒ಄™(GRl™)%§ߚRqviqwPrQ

[

fi$ៈαƒⒸflᐚøᠿƒа ƒʑ‰ ಄ߚ]140}¿OTAپ᤻᧦45Ø਽ ,flЪ{Efl $

GRl™ᥙ᥵%ဩƒ$fi,ᡡ;½᫁ሓᢍᠺ ဩƒfiፊ಄ ,ᨗ᧦ ¿$໩fi$ੑ[ʑAᄖflÇ1fl §ߚRqviqwPrQ þ⎞‰fiᡩ½flᐚøᠿfi@}ƒ,¢flፋϩfi$¾ៈflfiʑ᪌৮Aᄖᖡƒ ಄™ø ᴛ1λ$ƒဩ,पآৃശ fl ƒࠀfi:+0.89%

+0.54%

+1.42%ADR }fi RqvPAR]ᠴഅ}$]flᐚøᠿøᄘመ$fiø,fi‰fiᮯ:www.rqviqwprQ.3hiji

grQyp.3Qmfiᠺfi໩fi᠝ဩAᄖ಄

ƒfl;ߒ಄

ƒfl13¾ࠡfl;fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ

&

yᅼÇ¿fiဩ$]§ߚRqviqwPrQ86,0%8X,8%86,X%89,8%81,6%84,8%84,3%80,8%84,9%84,5%88,6%88,4%87,0%85,0%83,0%81,0%79,0%77,0%75,0%89,0%91,0%4%¤᪌৮5%¤᪌৮|

Aᄖ

GRl™

ƒ2019 2021 202292,0%90,0%

88,0%

86,0%84,0%82,0%80,0%78,0%76,0%74,0%GRlQ1GRlQ2GRlQ3GRlQ4GRlQ1GRlQ2GRlQ3GRlQ4GRlQ1GRlQ2GRlQ3GRlQ42019 2019 2019 2019 2021 2021 2021 2021 2022 2022 2022 2022Aᄖ 3%¤᪌৮|Aᄖ

GRl™@$q!Aᄖ

3%¤᪌৮4%¤᪌৮5%¤᪌৮ᘁ,$}಄᪌৮ᪿಛflα¢઩ ഐªʑၐJ,$]¾૘ഗ᮵$¾3},ªᖘfifl᪌৮αᱎρ“¼ᪿ֞fiƒቨ@”ಛfi଴ʑflfl¼ ,ᨗffiᖆ 1}௵ᴛ]᪌৮ ᧩ᚠfl$پ᪌৮;аʑ ၐ2022¢Aᄖ᪌৮}fi ¼]

2019¢,

ୄа1ཐ ੑ᯻¾

༖fi§୅$fl;᪌৮

RqvPAR$fi ᤻᧦]2019¢ʑ1ၐJ,᪌৮{fiᴛୄаپ֞fiƒfi଴fi[]fiаʑ2022¢,

GRl™

fi84.3%,fl2019¢fl¼]1.7%,fl20Aᄖ᪌৮21¢fl¼]0.5%ʑ2022¢…%¤᪌৮GRl™

fl¼ഋfiು೔,fi2019¢fl¼]2.0%ʑ %¤᪌৮fl¼]

1.7%,d%¤᪌৮fl¼]

1.4%ʑ1STR.

2022¢Aᄖ$}಄;ߒ᪌৮RqvPAR⎞‰࣫fiAᱎ

ᘁʑ2023¢1$ʑAᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

2022Aᄖ

GRl™ ƒ2022¢,Aᄖಢƒαமᑅfl¾૘$fiᠺfi໩fi᠝ဩAᄖ಄ ƒfl;ߒ಄

ƒfl¾ࠡfl;fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ&yᅼ

Ç¿fiဩ$]§ߚRqviqwPrQ14Aᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

2022Aᄖ᪌৮ဩƒô᫁fl2021¢መfl,2022¢Aᄖ᪌৮ဩƒô᫁ࠀ֒]20.2%,½$ುಢƒ༚fi$୅ࠀ֒ʑၐJ,2022¢ဩƒô᫁flfl2019¢¼29.3%ʑ2021¢½2022¢,BQQking.3Qm2019¢መfl,୅$T3ဩƒശྠ8.679.0572.512.1872.736.0271.181.409513.937279.442217.484148.3701.090.2015.103.9221.687.1001.458.678489.612455.264182.381161.628106.366562.8936.132.5212.564.0101.800.704726.186300.260170.44074.96759.761436.1935.000.0004.000.0003.000.0002.000.0001.000.00006.000.0007.000.0008.000.0009.000.00010.000.000୅$ശྠBQQking.3QmGQQglqპᨔᶻExpqdigHQ†ql3.3QmⒸ¼fiTr

ip.3Qm%flဩƒ᫁ࠀfi]52.7%,$่ࠀ֒]23.4%,პᨔᶻࠀ֒]48.3%ʑၐJ,flဩƒ᫁

$৏fl¼,¾$

BQQking.3Qm

ᅼ$ࠀfi(+2.1%)ʑ|

Aᄖ᪌৮ဩƒô᫁2019 2021 2022fiᠺfi໩fi᠝ဩAᄖ಄ ƒfl;ߒ಄

ƒfl¾ࠡfl;fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ&yᅼ

Ç¿fiဩ$]§ߚRqviqwPrQ15Aᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

2022Aᄖ®ശྠ

ဩƒ಄᫁þflဩƒ

fiƒ

fiЪ

fl½᪾T᠝ƒ

fl

%T3ဩƒྀⒸ

fiᲐʑ%

$

,

B

Q

Q

k

i

n

g

.

3

Q

m ဩ

ƒ

᫁

þ

fl

ഋ

ᴛ,

fi

41.

8%

,

fl2019

¢ࠀ֒]

12

.

9

%

,

fl2021¢ࠀ֒

]8.7%ʑþ

flø

=

%

$

่

,

fi

29.

4%

,

fl2019

¢

fl¼]2.

1%

ʑ%ฺ%პᨔᶻ,þ

fl

1

1

.8

%

,

fl2019¢fl¼]1.8%ʑfifløі%Expqdi

g,

fi

4.9%,fl2019¢fl¼]

1.0%ʑ201920212022GQQglq:31.5%პᨔᶻ:13.6%BQQking.3Qm:33.1%GQQglq:28.6%პᨔᶻ:9.6%BQQking.3Qm:41.8%GQQglq:29.4%პᨔᶻ:11.8%1.0%1.2%HQ†ql3.3Qm2.8%Expqdig:4.9%Ⓒ¼fi:Trip.3Qm:

%fl:7.1%fiᠺfi༖fl;உ]ᒦ༖

&

֦֒

fl༹

fl; |

®ശྠ$

fi

&

"༖fl;ဩƒ಄᫁þflflᒦfl;༏ऊ

&

yᅼ Trip.3Qm:%fl:12,6%Trip.3Qm:%fl:11.0%1.7%2.1%Ç¿fiဩ Ⓒ¼fi: BQQking.3Qm: Ⓒ¼fi:2.5% 28.9% 3.2%$]§ߚRqviqwPrQHQ†ql3.3Qm:3.2%HQ†ql3.3Qm:3.6%Expqdig:5.9%Expqdig:8.9%16fi໩fi᠝ဩAᄖ಄

ƒfl;ߒ಄

ƒfl¾ࠡfl;Aᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

2022Aᄖ᪌৮ဩƒശྠ ಄ശྠ ಄%$§ߚ

RqviqwPrQᨗ᧦Ç$$໩ੑ[øλဩƒശྠƒƒ៍᫁ƒⒸ,%$֗᪌ಢ;α]ᠴ%ᐚ1#ኧfi§OTA1 $ƒƒپ᪌৮fifiZ᮵ $fi ᪿ᠝ ƒʑfl2022¢fi@᱌չ ဩƒശྠ$,BQQking.3Qm ശྠ ಄ഋ¼,fi81.5%,fl2019¢fl¼]3.2%ʑ

᫄]

BQQking.3Qm ဩƒ᫁þfl$% ᴛ

,½पஉ¼]%Ⓒ{

GRl™ʑⒸ¼fiپ

Trip.3Qm

ശྠ

่.პᨔᶻپ

Expqdig86.0%84.7%86.1%84.1%85.1%85.8%91.1%90.5%84.8%81.7%85.7%84.1%84.5%85.2%91.8%90.6%84.3%81.5%84.8%83.2%84.5%85.0%91.1%89.3%94.0%92.0%90.0%88.0%86.0%84.0%82.0%80.0%78.0%76.0%୅$ശྠBQQking.3QmGQQglqპᨔᶻExpqdigHQ†ql3.3QmⒸ¼fiTr

ip.3Qm಄᠝ᴛੑ},ƒ¾fi91.1%

پ

89.3%, yЪ ဩƒ᫁መfi¼ʑ%fl…λT᠝ဩƒശྠ$಄flfiመђ,fl

83.2%½84.8%Z᮵ʑ|Aᄖ᪌৮ဩƒശྠ ಄2019 2021 2022fiᠺfi໩fi᠝ဩAᄖ಄ ƒfl;ߒ಄

ƒfl¾ࠡfl;fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ&yᅼ

Ç¿fiဩ$]§ߚRqviqwPrQ17Aᄖ᪌৮ဩƒ½ਫ਼᠝§

಄88.7%85.2%88.3%81.7%87.8%87.2%80.2%87.5%

87.2%91.8%

91.8%92.0%90.0%88.0%86.0%84.0%82.0%80.0%78.0%76.0%74.0%Aᄖ3%¤᪌৮4%¤᪌৮5%¤᪌৮|

ུ༄

2019 2021 202294.0%

91.9% ½ਫ਼᠝§ ಄%ᨗ᧦

RqviqwPrQÇ$$໩ᙴੑ᪌৮ഐª.ུ༄ پ⎝аfl÷᠝§ ᑓسဩƒੑƒ,ᕆࠜ៍᫁᪌৮fl®fiᱎ $fi,¢fi%

Ҁ]$аӀ ౯¾fiᠴʑᰱ᠝‰ૺ %,¢Χ%୅$ ဩƒശྠ ºfi½ਫ਼᠝§¾ៈƒƒ,{Χ%୅$ $ آfifi½ਫ਼᠝§¾ៈƒƒʑݩfl,fl$୸ٞ$%fl$ ƒመ

ဩƒfl$ʑfl,½ਫ਼᠝§಄ fi$ %fififlAᄖശ ,2022¢d$½ਫ਼᠝§ ಄$$ λ

መfi]2019¢$୅fl¼ʑі$ ಄fi৏1}0.1%ʑ2022¢,⎝аfl ಄ੑƒഋ¼,fi

81.1%,fl2019¢fl¼]

1.4%, ୄ ಄fl¼]0.5%ʑfl᪌৮¤¾ Ⓒ಄fl¼ഋfiು೔ʑശ ,…%¤᪌৮ ½ਫ਼᠝§87.2%84.3%90.3%86.8%86.8%82.5%86.1%81.3%86.2%

85.7%89.9%

89.6%76.0%78.0%80.0%82.0%84.0%86.0%88.0%90.0%92.0%Aᄖ3%¤᪌৮4%¤᪌৮5%¤᪌৮20212022Aᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

2022|

ഐª

2019fiᠺfi໩fi᠝ဩAᄖ಄

ƒfl;ߒ಄

ƒfl18¾ࠡfl;fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ

&

yᅼÇ¿fiဩ$]§ߚRqviqwPrQAᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

2022Aᄖ᪌৮ဩƒ½ਫ਼᠝§

಄87.8%|

і$2019

2021

202282.0%88.0%|

⎝аfl20192021

202284.9%84.5%85.6%80.0%

79.5%85.1%84.4%77.7%84.0%89.2%89.7%

89.1%92.0%90.0%88.0%86.0%84.0%82.0%80.0%78.0%76.0%74.0%72.0%70.0%Aᄖ3%¤᪌৮4%¤᪌৮5%¤᪌৮| ୄ2019

2021

2021fiᠺfi໩fi᠝ဩ93.0%92.0%92.3%

92.0%91.6%86.0%85.0%

85.5%84.5%Aᄖ಄ ƒfl;ߒ಄

ƒfl91.0%90.0%89.8%90.5%89.9%90.2%89.9%89.5%84.0%82.0%82.5%

82.6%81.1%80.0%82.2%81.0%¾ࠡfl;89.0%88.0%87.9%80.0%78.0%78.5%fi༖fl;87.0%86.7%76.0%76.0%86.0%உ]ᒦ༖

&

֦֒

fl༹

fl;

85.0%74.0%$

fi

&

"༖fl;84.0%72.0%flᒦfl;83.0%Aᄖ3%¤᪌৮4%¤᪌৮5%¤᪌৮70.0%Aᄖ3%¤᪌৮4%¤᪌৮5%¤᪌৮༏ऊ

&yᅼÇ¿fiဩ$]§ߚRqviqwPrQ19Aᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

2022Aᄖ᪌৮ဩƒᢍ$ƒflƒfiૺfiآfi༏ऊ $ ૘Ⓒ,Ҁ ʑ§ߚRqviqwPrQ ᢍ$᪌৮ᨗ᧦ဩƒ$½%ƒƒ୅§໩ƒflIԍᕆࠜflఈ$ ƒfiૺfi,¢ %ƒfi¾ᏄfiEᱎپªᱎဩƒʑ½ᕆࠜ$֗᪌৮ $Ϥ ဩƒfiø§!fiآ᫁!

ƒ,$֗]᪌৮flഅᐡᏉᠯ ཮} yᖔᦝнfiپyfiʑ2022¢,§ߚRqviqwPrQ

ƒfl]Aᄖᘜݱfi᤻᧦2000flവဩƒᢍ$ §ʑfl½‰ဩƒ §$,

72.4%

fiᏄfiEᱎ ,27.6%fiªᱎ ʑ½…ƒZ—(32.8%)ശᖔპᨔᶻ৘أ1᪌৮ဩƒ§,28.0%ശᖔ

BQQking.3Qm,20.7%ശᖔ$่ʑ2022¢,BQQking.3Qm

1 ªᱎဩƒ §flѺᴛ]%flT᠝ശྠ,fi

38.3%ʑHQ†ql3.3Qm(35.3%)پExpqdig(34.4%) ªᱎဩƒ §{መfifiᴛʑ72.4%61.7%76.3%78.6%65.6%64.7%86.1%83.4%74.1%27.6%38.3%23.7%21.4%34.4%35.3%13.9%16.6%25.9%0%20%40%60%80%100%AᄖBQQking.3QmGQQglqპᨔᶻExpqdigHQ†ql3.3QmⒸ¼fiHQlidgy3hq3k%fl|2022¢Aᄖ®ဩƒശྠEᱎ/ªᱎ§þfl2022¢Eᱎဩƒ

§2022¢ªᱎဩƒ

§fiᠺfi໩fi᠝ဩAᄖ಄

ƒfl;ߒ಄

ƒfl20¾ࠡfl;fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ

&

yᅼÇ¿fiဩ$]§ߚRqviqwPrQAᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

2022Aᄖ᪌৮ဩƒᢍ$ƒflBQQking.3Qm28.0%GQQglq20.7%პᨔᶻ32.8%Expqdig4.9%HQ†ql3.3Qm1.8%HQlidgy3hq3k3.7%Ⓒ¼fi0.7%8.3%| §ശྠþfl%flBQQking.3Qm:23.9%GQQglq:21.8%პᨔᶻ:35.6%Expqdig:4.4%Ⓒ¼fi:0.9%HQ†ql3.3Qm:1.6%HQlidgy3hq3k:4.3%|

Eᱎ

§ശྠþfl%fl:8.9%BQQking.3Qm:38.9%GQQglq:17.7%პᨔᶻ:25.5%Expqdig:6.1%HQlidgy3hq3k:Ⓒ¼fi:

2.2%0.4%HQ†ql3.3Qm:2.3%%fl:6.9%|

ªᱎ

§ശྠþflfiᠺfi໩fi᠝ဩAᄖ಄ ƒfl;ߒ಄

ƒfl¾ࠡfl;fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ&yᅼ

Ç¿fiဩ$]§ߚRqviqwPrQ21Aᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

2022Aᄖ᪌৮ဩƒᢍ$ƒfl$ø;,fiЪ¼ᢍØfi᪌৮ဩƒ §¾ៈ]ƒflʑ2022¢,fl᤻᧦

2000flവဩƒ§$,$}಄(64.4%)fiøᢍ,8.9%fiਜ਼ᢍ,7.7%

fi

‰]ᢍʑflT᠝ᢍØ$,ªᱎ

§flѺഋᴛ

ᢍØ%ᚯ€]ᢍ(34.1%),%ฺ%໩ᢍ(29.8%),øᢍپૺ$fiᢍ($$%

29.0%)¢fiø…ʑEᱎ§flѺഋᴛ%$@(86.4%)پਜ਼ᢍ(78.5%)ʑ80.0%20.0%86.4%13.6%70.2%29.8%65.9%34.1%71.0%29.0%78.5%21.5%71.1%28.9%71.0%29.0%72.4%27.6%0%10%20%30%40%50%60%70%80%90%100%୅$ᢍᠺøᢍ‰]ᢍਜ਼ᢍૺ$fiᢍᚯ€]ᢍ໩ᢍ$@%fl|

2022¢®ᢍØEᱎ/ªᱎ

§þflEᱎ

§ ªᱎ

§fiᠺfi໩fi᠝ဩAᄖ಄

ƒfl;ߒ಄

ƒfl22¾ࠡfl;fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ

&

yᅼÇ¿fiဩ$]§ߚRqviqwPrQAᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

2022Aᄖ᪌৮ဩƒᢍ$ƒfløᢍ64.4%‰]ᢍ7.7%ਜ਼ᢍ8.9%ૺ$fiᢍ1.1%໩ᢍᚯ€]ᢍ4.5%4.0%$@2.1%7.3%|

®ᢍØô%fl§þfløᢍ:63.1%‰]ᢍ:7.6%ਜ਼ᢍ:9.6%|

®ᢍØEᱎ$@:2.5%໩ᢍ:4.4%ᚯ€]ᢍ:3.7%ૺ$fiᢍ:1.1%§þfl%fl:8.1%øᢍ:67.7%‰]ᢍ:8.0%$@:1.0%5.4%|

®ᢍتᱎ໩ᢍ:4.9%‰]ᢍ:5.0%ૺ$fiᢍ:1.1%ਜ਼ᢍ:6.9%§þfl%fl:fiᠺfi໩fi᠝ဩAᄖ಄ ƒfl;ߒ಄

ƒfl¾ࠡfl;fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ&yᅼ

Ç¿fiဩ$]§ߚRqviqwPrQ23Aᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

2022Aᄖ਽

᪌৮

GRl™

d$ݩ§RqviqwPrQᢍ$ƒflIԍ᫁!]Χ¼᠝§fi]Aᄖᖡƒ ಄™(GRl) ਽ ʑ½᪾,fiЪ ᪿfi[]਽᪌৮Eᱎ/ªᱎဩƒd$ݩ§,$֗᪌৮‰ᚠ$]ᠴⒸ‰ݩ§৫ᐳÇഅ}$‰fi }ࣽ ྿ૺ ʑfl୸ٞ Aᄖ಄ ശྠآfi [, ୄݩ§º

ᐳGRl™ৃശഋ$ ªᱎ਽ , %fl¼2.3ʑ%ฺ%ུ༄(-1.7),ᡡಞ(-1.5),ᲧᲴ(-1.4),fi§{£(-1.2)ʑ{£fi

GRl™ Eᱎ਽

ഋ$,fi+0.9,%ฺ%¾I(+0.7)پഐª(+0.5)ʑུ༄ پᲧᲴfi

GRl™਽ ,ސfi+0.4ʑᢗ‰ૺ,ݶ$୅༿§ ݩ§ ུ༄ پᲧᲴ,fiGRl™%᨜flEᱎ਽ ,{᨜fl]ªᱎ਽ ʑ{£0.9¾I0.7ഐª0.5ུ༄0.4ᲧᲴ0.4ªᱎEᱎୄ-2.3ུ༄-1.7ᡡಞ-1.5ᲧᲴ-1.4{£-1.2fiᠺfi໩fi᠝ဩAᄖ಄

ƒfl;ߒ಄

ƒfl24¾ࠡfl;fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ

&

yᅼÇ¿fiဩ$]§ߚRqviqwPrQAᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

2022Aᄖဩƒ

૘¾$ø;,fiЪ fiဩƒ øᄘyᅼ¾ៈƒflʑ§fi᪌৮¾ៈ]flƒJ$ဩƒ ૘¾Χ }ƒflᘜݱZfiʑ2022¢,fl½400flവآ

৫

ဩƒ$,᪌৮fi61.9%

ဩƒ

[]½$fl

཮‰

৫,fl2021¢ࠀ֒]3.1%,

fl2019¢ࠀ֒]6.0%ʑ¾ø$ƒΧfl, ᪌৮‰ᚠ$ђfiflfi੃k¼ Ҳ അᪿᠤ ࣽ ဩƒʑd%¤᪌৮fi70%

ࣽ

ဩƒ¾ៈ]61.7%,…%¤᪌৮fi56.2%ʑӀੑ‰ૺ, %¤᪌৮fi%,୅$%¤᪌Aᄖᘜݱ;ᰞ৮ н} ৫EᱎဩƒJΧ%ªᱎဩƒʑ½ ಄ ,᪌৮fiEᱎဩƒ ৘ސfi65.1%,ªᱎƒfifi52%ʑ1პᨔᶻ,77% ಢៈ$അ$آᕆf

l¿fiဩƒ

[ ¾ៈfi;ʑ

2019¢12$ʑ55.9%45.6%61.6%58.8%51.3%57.3%

57.6%65.8%61.9%56.2%61.7%70.0%75.0%70.0%65.0%60.0%55.0%50.0%45.0%40.0%35.0%30.0%Aᄖ3%¤᪌৮4%¤᪌৮5%¤᪌৮|

Χ¼¤¾᪌৮ဩƒ

þfl2019 2021 202265.1%55.6%64.2%72.9%52.0%46.1%53.9%58.1%30.0%40.0%50.0%60.0%70.0%80.0%Aᄖ3%¤᪌৮4%¤᪌৮5%¤᪌৮|

Χ¼¤¾᪌৮EᱎဩƒþflEᱎ/ªᱎဩƒªᱎဩƒ

fiᠺfi໩fi᠝ဩAᄖ಄ ƒfl;ߒ಄

ƒfl¾ࠡfl;fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ&yᅼ

Ç¿fiဩ$]§ߚRqviqwPrQ25Aᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

2022flT3ဩƒྀⒸ

,᪌৮fiⒸ¼

fi(Eᱎဩƒ

fiAᄖဩƒ

૘¾82.0%,ªᱎဩƒ fi73.1%)پპᨔᶻ(Eᱎဩƒfi79.6%,ªᱎဩƒ fi65.4%) ဩƒ ഋᴛʑfi@ø…

%Trip.3Qm(Eᱎဩƒ fi70.0%,ª

ᱎဩƒ

fi59.7%)ʑ᪌৮fi

BQQking.3Qm ဩƒഋ¼(

Eᱎဩƒ

fi

58.

4%,ªᱎဩƒ

fi50.8%),½ଲfi%$]‰ྀⒸ ဩƒô಄fi}ʑप୅$ྀⒸ ৘ސ$fiശ ,᪌৮ºfl4.4$fifiEᱎဩƒfl[ ,fl5.6$fifiªᱎဩƒfl[

ʑ

6.93

6.70.01.02.03.04.05.06.07.08.09.0BQQking.3QmExpqdigპᨔᶻGQQglqTr

ip.3QmHQ†ql3.3Qm%fl

1.0

2.0

3.0|

Χ¼ྀⒸ᪌৮ဩƒ৘ސªᱎဩƒ4.0 5.0᮵($)Eᱎဩƒ6.07.0Aᄖ3%¤᪌৮4%¤᪌৮5%¤᪌৮|

Χ¼¤¾᪌৮ဩƒ৘ސªᱎဩƒ᮵($)Eᱎဩƒ62.2%79.6%82.0%55.1%50.8%46.6%65.4%

67.7%62.9%

64.4%73.1%70.0%57.5%59.7%38.4%30.0%40.0%50.0%60.0%

58.4%70.0%80.0%90.0%100.0%BQQking.3Qm

GQQglqპᨔᶻ Expqdig HQ†ql3.3QmⒸ¼fiTr

ip.3Qm%fl|

®ശྠEᱎ/ªᱎဩƒEᱎဩƒ૘¾ªᱎဩƒ

fiᠺfi໩fi᠝ဩAᄖ಄

ƒfl;ߒ಄

ƒfl26¾ࠡfl;fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ

&

yᅼÇ¿fiဩ$]§ߚRqviqwPrQ2022;ߒ಄ ƒflAᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

2022®fl;$ ᖡƒ ƒ2022¢,flಛԢ¾૘չመfl,Aᄖdλ;ߒAᄖᖡƒ

಄™ސ$୅fl¼ʑၐJ,Χ¼fl;

$fiflfl೔$Zªʑ$fiپ"༖%$——λ2022¢GRl™᤻᧦2021¢fl;,ࠀfi]

0.7%,4½82.8%ʑ½—಄yfl2019¢¼]0.5%,%dλfl;$ഋ¼Ӏʑ2019-2022¢,flᒦfl;᪌৮GRl™಄fl¼ഋ¼ᪿ,fl¼಄Ӏfi3.5%,fld

λfl;$fi@‰಄ø=ʑ¾ࠡfl;᪌৮GRl™

಄ഋᴛ,fi86.4%ʑ86.0%87.3%86.1%86.5%83.3%86.8%84.8%87.5%84.7%86.4%82.1%83.6%84.3%86.4%84.2%85.1%82.8%83.3%75.0%77.0%79.0%81.0%83.0%85.0%87.0%Aᄖ¾ࠡfl;fi༖fl;உ]ᒦ༖fl;$fi

&"༖fl;ᒦ¾

&֒¿$|

®fl;

GRl™

ƒ2019 202189.0%2022]ᠴഅ}$]flᐚøᠿøᄘመ$fiø,fi‰fiᮯ:www.rqviqwprQ.3hiji

grQyp.3Qmfiᠺfi໩fi᠝ဩAᄖ಄ ƒfl;ߒ಄

ƒfl¾ࠡfl;fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ&yᅼ

Ç¿fiဩ$]§ߚRqviqwPrQ28Aᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

2022®fl;$ ᖡƒ ƒ1.993.9071.868.7471.442.6491.706.7241.669.1455.103.9221.048.145896.0131.025.4161.197.6106.132.5211.097.9001.403.254876.874

1.081.6411.427.9731.120.28201.000.0002.000.0003.000.0004.000.0005.000.0006.000.0007.000.0008.000.0009.000.000 8.679.05710.000.000Aᄖ¾ࠡfl;fi༖fl;உ]ᒦ༖fl;$fi

&"༖fl;ᒦ¾

&֒¿$|

®fl;ဩƒô᫁2019 202120222022¢,᯻flᒦ§,୅$fl;ဩƒ಄᫁fi2021¢ސ$৏ࠀfi,flᒦဩƒ಄᫁‰fl¼]6.5%ʑfi༖ࠀ৏ഋ$ဩƒ಄᫁Ժझ](56.6%),%ฺ%$fiپ"༖(39.3%)fi§உ]ᒦ༖(23.4%)ʑၐJ,fl2019¢መfl,୅$fl; ဩƒ಄᫁ $৏fl¼ʑfl2019¢መfl,¾ࠡfl;2022¢᪌৮44.9%ʑ¾$$fiپ"༖fl; ½2019¢ fl৘,§fl2019¢¼16.3%ʑfiᠺfi໩fi᠝ဩAᄖ಄

ƒfl;ߒ಄

ƒfl29¾ࠡfl;fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ

&

yᅼÇ¿fiဩ$]§ߚRqviqwPrQ2022¾ࠡfl;Aᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

2022¾ࠡfl;Aᄖᖡƒ಄™

(GRl™)2022¢,¾ࠡfl;%Aᄖdλfl;$ഋظ—λؐ༾ಛԢಢƒflƒ fi fl;ʑ%$,$¾ሗ½2023¢1$$Ⓧflಢƒ౲yʑݩ

fl,

2022

¢¾༖᪌

৮

৘

ސ

}

fi

fl2019¢¼]23.7%ʑ৘ސୄа(ADR)¼¼]9.9%,ø᮵آۓୄ@}(RqvPAR)¼¼]31.2%ʑ¼ , STR ಄ ,

࿳$fi¾پ$༇༖RqvPARࠀ֒]4.3%,ୄа4½]2019¢fl৘20.8%,J}fiflfl¼]13.6%ʑ1$ฺ಄ ೔ዏ,¾

ࠡfl;

᪌৮ GRl™fi86.4%,fl2021¢fl¼]1.1%,fl2019¢fl¼]0.9%,flAᄖGRl™ᴛ2.1%,і]Aᄖdλfl; іʑ¼᪌৮%¤՚ƒ,…%¤᪌৮fl2022¢GR

l

™

ᘁ¼

ഋ

ࡅ

,

§

fl

2019

¢¼]

0.4%ʑd%¤᪌৮fl2019¢¼1.4%,%¤᪌৮¼0.9%ʑ1STRʑ2022¢Aᄖ$ᩱƒfl; ᪌৮RqvPARAᱎ઩ʑ2023¢1$ʑ87.3%83.8%87.1%90.5%87.5%84.6%87.4%90.2%86.4%83.4%86.2%89.1%75.0%77.0%79.0%81.0%83.0%85.0%87.0%89.0%91.0%93.0%4%¤᪌৮5%¤᪌৮಄™

(GRl™)|

¾ࠡfl;2019Aᄖᖡƒ2021 202282.0%80.0%78.0%84.0%86.0%88.0%90.0%92.0%GRl

Q1

GRl

Q2

GRl

Q3

GRl

Q4

GRl

Q1

GRl

Q2

GRl

Q3

GRl

Q4

GRl

Q1

GRl

Q2

GRl

Q3

GRl

Q42019 2019 2019 2019 2021

2021 2021 2021 2022 2022 2022 2022¾ࠡfl;

3%¤᪌৮|

¾ࠡfl;Aᄖᖡƒ4%¤᪌৮

¾ࠡfl;಄@$q!3%¤᪌৮5%¤᪌৮]ᠴഅ}$]flᐚøᠿøᄘመ$fiø,fi‰fiᮯ:www.rqviqwprQ.3hiji

grQyp.3Qmfiᠺfi໩fi᠝ဩAᄖ಄ ƒfl;ߒ಄

ƒfl¾ࠡfl;

fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ&yᅼ

Ç¿fiဩ$]§ߚRqviqwPrQ31Aᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

2022¾ࠡfl;᪌৮ဩƒô᫁¾ࠡfl;ಢƒ ᘁ fiଌ,fifiು೔ %,½—fl; ဩƒࠀfi಄᫁fl%flfl;መflࠒ]fi¼fl৘ʑ2021-2022¢,‰fl;ဩƒ಄᫁§ࠀfi4.7%,2022¢ ဩƒ಄᫁fl2019¢झ44.9%ʑ2021-2022¢,fi@᱌չ ྀⒸ3Th ဩƒô᫁ $৏ࠀfi,%$BQQkingfi88.6% ࠀfiflѺ᱾}ʑპᨔᶻࠀfi]

39.9%,$่ࠀfi]29.2%ʑflfl¼

,Ⓒ¼پTrip.3Qm‰ƒ¾fl¼]54.3%پ47.4%ʑ¼ ,®ྀⒸ ဩƒô᫁ fi2019¢$৏fl¼ʑ1.993.907342.489653.228184.11755.58730.788193.360132.909401.4291.048.145142.746314.51577.88811.7964.555157.536103.356235.7531.097.900269.251406.405108.93212.2108.23772.03654.328166.5010500.0001.000.0001.500.0002.000.0002.500.000୅$ശྠBQQking.3QmGQQglqპᨔᶻExpqdigHQ†ql3.3QmⒸ¼fiTr

ip.3Qm%fl|

¾ࠡfl;᪌৮ဩƒô᫁2019 2021 2022fiᠺfi໩fi᠝ဩAᄖ಄ ƒfl;ߒ಄

ƒfl¾ࠡfl;

fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ&yᅼ

Ç¿fiဩ$]§ߚRqviqwPrQ32Aᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

2022¾ࠡfl;᪌৮ဩƒ

ശྠþflfl%flfl;BQQking.3QmþဩƒTªflіΧ¼,fl¾ࠡfl;,$่fl2022¢3Th]ഋ$fiᲐဩƒ,þflfi37.0%,fl2021¢ࠀ֒]7%ʑ᯻flZ§,BQQking.3QmfiᲐ—ሗ

flࠀ֒,2022¢þflfi24.5%,fl2021¢ࠀ֒]10.9%ʑპᨔᶻfl᪌৮ဩƒfiƒ$þfl᧱᧱$fl]ø…і,þflfi9.9%,fl2021¢ࠀfi]2.5%ʑⒸ¼fiپTrip.3Qm

ဩƒþfl

fl¼ҏfl]TOP3಄ࠀfi,2021-2022¢,½$¿ç¼ဩƒô᫁

fiƒfiᲐƒ¾fl¼]8.4%پ5.0%ʑ|

᪌৮ဩƒശྠþfl201920212022BQQking.3Qm:17.2%GQQglq:32.8%პᨔᶻ:9.2%HQ†ql3.3Qm:1.5%Expqdig:2.8%Ⓒ¼fi:9.7%Trip.3Qm:6.7%%fl:20.1%BQQking.3Qm:13.6%GQQglq:30.0%პᨔᶻ:7.4%Expqdig:1.1%HQ†ql3.3Qm:0.4%Ⓒ¼fi:15.0%Trip.3Qm:9.9%%fl:22.5%BQQking.3Qm:24.5%GQQglq:37.0%პᨔᶻ:9.9%HQ†ql3.3Qm:0.8%Expqdig:1.1%Ⓒ¼fi:6.6%Trip.3Qm:4.9%%fl:15.2%fiᠺfi໩fi᠝ဩAᄖ಄ ƒfl;ߒ಄

ƒfl¾ࠡfl;

fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ&yᅼ

Ç¿fiဩ$]§ߚRqviqwPrQ33Aᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

2022¾ࠡfl;᪌৮ဩƒശྠ

಄಄ ഋᴛƒ—92.3%ʑᏲᰋ%ظ %Trip.3Qm—90.6%ʑ չ୅‰,2022¢,fl®$T᠝ဩƒശྠ$Ⓒ¼ੑ½]ဩƒശྠመfi]%flဩƒശྠ,½$$

ဩƒô᫁᠝fi

}ʑ%,fl¾ࠡfl;$่ ဩƒô᫁%ഋ$ ʑ87.3%83.7%86.3%87.0%84.7%85.6%91.2%90.4%87.5%80.8%87.4%90.1%85.7%86.6%92.5%91.4%86.4%80.1%86.4%89.8%84.8%86.3%92.3%90.6%75.0%70.0%65.0%60.0%80.0%85.0%90.0%95.0%100.0%୅$ശྠBQQking.3QmGQQglqპᨔᶻExpqdigHQ†ql3.3QmⒸ¼fiTr

ip.3Qmპᨔᶻ ဩƒശྠ ಄fi@ø…,fi89.8%,%ฺ%$่,fi86.4%ʑӀੑ$‰BQQking.3Qm ဩƒശྠ ಄ഋ¼,fi80.1%ʑ|¾ࠡfl;®ƒfiശྠ Aᄖᖡƒ ಄™2019 2021 2022fiᠺfi໩fi᠝ဩAᄖ಄ ƒfl;ߒ಄

ƒfl¾ࠡfl;

fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ&yᅼ

Ç¿fiဩ$]§ߚRqviqwPrQ34Aᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

202235¾ࠡfl;᪌৮ဩƒ½ਫ਼᠝§ ಄fl¾ࠡfl;fi@չd ਽ ݩ§$,ུ༄ ಄ഋ$,fl¼]

%¤᪌৮

¼৏fl2019¢½2022¢fl¼৏

1.7%ʑ%$,…%¤᪌৮پഋ$,ƒ¾fi4.1%پ4.0%ʑ2019-2022¢,ഐª಄fl¼]0.2%ʑ

ୄ಄fl¼]0.8%,⎝аfl಄fi৏1}]0.4%,መfi]2021¢‰%fl¼]1.0%ʑ89.3%88.0%87.1%

87.3%91.4%86.3%90.3%88.6%

88.5%87.8%87.0%89.5%83.0%84.0%85.0%86.0%87.0%88.0%89.0%90.0%91.0%92.0%¾ࠡfl;3%¤᪌৮4%¤᪌৮5%¤᪌৮|

ഐª20192021202288.5%88.5%92.2%92.2%

91.8%85.5%85.4%89.3%88.6%84.4%84.5%92.0%90.3%80.0%84.0%82.0%86.0%88.0%90.0%94.0%¾ࠡfl;3%¤᪌৮4%¤᪌৮5%¤᪌৮|

ུ༄

2019 2021

2022fiᠺfi໩fi᠝ဩAᄖ಄ ƒfl;ߒ಄

ƒfl¾ࠡfl;

fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ&yᅼ

Ç¿fiဩ$]§ߚRqviqwPrQAᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

202236¾ࠡfl;᪌৮ဩƒ½ਫ਼᠝§

಄88.9%88.8%90.1%

90.0%91.6%91.8%

91.9%87.8%87.5%90.6%89.2%88.7%85.0%86.0%87.0%88.0%89.0%90.0%91.0%92.0%93.0%¾ࠡfl;3%¤᪌৮4%¤᪌৮5%¤᪌৮|

і$2019

2021

202284.9%82.2%86.5%85.7%85.4%83.3%83.2%87.3%84.7%84.9%82.5%86.0%88.0%87.0%86.0%85.0%84.0%83.0%82.0%81.0%80.0%79.0%¾ࠡfl;3%¤᪌৮4%¤᪌৮5%¤᪌৮|

⎝аfl2019

2021

202286.6%80.9%89.6%88..0%85.0%90.6%87.0%84.2%83.7%84.3%

83.6%89.4%80.0%78.0%76.0%82.0%84.0%86.0%88.0%90.0%92.0%¾ࠡfl;3%¤᪌৮4%¤᪌৮5%¤᪌৮| ୄ201920212022fiᠺfi໩fi᠝ဩAᄖ಄ ƒfl;ߒ಄

ƒfl¾ࠡfl;

fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ&yᅼ

Ç¿fiဩ$]§ߚRqviqwPrQAᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

2022਽¾ࠡfl;

GRl™ d$ݩ§flfi¾ࠡfl;᪌৮ဩƒ¾ៈᢍ$ƒfl$,fiЪ@fifiGMl™

3Thഋ$ªᱎ਽

d$ݩ§% ୄ(-1.4).ུ༄ (-1.0).ᡡಞ(-0.9).ᲧᲴ(-0.8)پኝflᡡಞ(-0.7)ʑfi

GRl™

3Thഋ$Eᱎ਽

dλݩ§%:{£(+0.7).¾I(+0.6).ഐª(+0.6).ᲧᲴ(+0.5)پኝflᡡಞ(+0.3)ʑ{£0.7¾I0.6ഐª0.6ᲧᲴ0.5ᡡಞ0.3ªᱎEᱎୄ-1.4ུ༄-1.0ᡡಞ-0.9ᲧᲴ-0.8ኝflᡡಞ-0.7fiᠺfi໩fi᠝ဩAᄖ಄

ƒfl;ߒ಄

ƒfl¾ࠡfl;37fi༖fl;உ]ᒦ༖

&

֦֒

fl༹fl;

$

fi

&

"༖fl;flᒦfl;༏ऊ

&

yᅼÇ¿fiဩ$]§ߚRqviqwPrQAᄖ᪌৮ᐚ1ᖡƒøᄘfiƒ୸ٞ

|

2022¾ࠡfl;

ဩƒ

૘¾2022¢,¾ࠡfl;ؑfi᪌৮fi67.2%ဩƒ

[]

,fl2019¢ࠀ֒]5.4%,fl2021¢ࠀ֒]1.4%ʑ‰

flAᄖ৘መfi—ᖘ,d%¤᪌৮ ]68.4% ƒfi, %¤᪌৮fi66.5%,J…%ސӀ61.9%ᴛ[5.3%ʑ‰fl;®%¤᪌৮¤᪌৮fi64.2%ʑflT᠝ ဩƒശྠ$,პᨔᶻfiEᱎဩƒഋᴛ,fi84.8%,fiªᱎဩƒfi70.1%ʑBQQking.3Qm

ဩƒfi47.2%ʑ61.8%57.7%63.3%62.1%65.8%66.9%65.7%67.2%64.2%65.3%66.5%68.4%30.0%35.0%40.0%45.0%50.0%55.0%60.0%65.0%70.0%75.0%¾ࠡfl;3%¤᪌৮4%¤᪌৮5%¤᪌৮ഋ¼,fiEᱎဩƒ fi53.9%,ªᱎဩƒ|

Χ¼¤¾᪌৮ ဩƒ