电话通知面试的技巧(别总怪人家不来)800字

电话通知面试的技巧(别总怪人家不来)800字

电话通知面试的技巧胜、败往往存乎于一念之间。战场上的所谓常胜将军，无非是身经百战且勤于思考，而职场上的招聘官们又何尝不是如此呢？这两个星期HR部门的首要任务是招聘一名销售代表。眼前放着三份经筛选后的候选人简历。现在不是招聘的黄金季节，而销售经理却只给了HR部门15天的时间，我和助理Linda能在如此短的时间内通过主动搜索招聘简历库，能找到三份还算像样的简历已属不易，我需要这三个候选人能尽快来参加面试。不料，下午1点，Linda向我汇报了今天的面试邀请结果：3个候选人，其中1个明确表示不来，1个等回电，最后1个拒绝接电话。Linda有些沮丧，因为好不容易找到的3个合适的候选人，没曾想一个也召唤不来，而销售部门的经理限令HR部门15天内招到人，整天像逼债似的要人。我先安慰了一下Linda，然后让她复述了一遍今天给候选人打电话的过程。情况是这样的：第一个候选人王小姐的手机，给她打了三次电话，前两次没接电话，第三次就直接挂断了；第二个候选人周先生接电话的时候说要开会了，问他什么时候有空，他说开完会他打回电过来，结果到现在还没打过来；而第三个候选人朱先生说他已经接了另一个公司的offer，他也不考虑来面试。我和Linda逐个分析这三个候选人的情况。我问Linda：“你考虑过没有，第一个候选人王小姐，为什么会不接你的电话，甚至最后挂断电话？”Linda说：“这个我还真不清楚。”我说：“我们换位思考一下，假设现在你是候选人王小姐，有几种可能会让你拒绝这个陌生来电？”Linda思考了一下，说：“可能我手机没有带在身上，所以开始没接到，后来，当我拿到手机，再次看到这个号码时，我不清楚是谁打来的，所以先摁掉，然后再打回电查询。”“问题是后来你也没有接到她打的回电，你用的电话是直线，而且我们公司的电话机提供未接来电显示，所以可以排除掉这种可能。”“第二种可能是，我以为这是骚扰电话，所以就不接。”“骚扰电话惯用的是非实名制手机号码或声讯号码，没有见过用座机打的，所以也可以排除掉这第二种可能。”

第二篇：电话面试回答技巧8200字TipsforEnglishTelephoneInterviewIfyoudon'tlikesurprises,followthesepreparationsuggestionstoreapapplauseforyourtelephoneperformance.KeepyourtelephonewellstockedKeeponetelephonestockedwithallyourinterviewessentials.Must-havesincludethefollowing:??????CurrentresumesAlistofanswerstoanticipatedkeyquestionsAlistofpoints,suchasspecificskillsandachievements,thatyouwanttomentionAcalendar,withallscheduledcommitmentsAfolderforeachcompanyyou'veappliedto--putanycorrespondenceinthisfolderAnotepad,pen,andcalculatorMaketelephoneappointmentsWheneverpossible,don'tanswerquestionswhenthecallcomesin,butscheduleanappointmentforyourtelephoneinterviewsothatyoucanbeultra-prepared--youhavetotakeyourchildtoLittleLeague,you'rerepaintingyourapartment,orsomething.Findareasontobetheonewhocallsback.Ifarecruiterinsistsoncallingyouback,dowhatyouwoulddoforanyotherinterview:Bereadyearly.Thismaysoundsurprising,butasaremindertointerviewasaprofessional,changeoutofyourjeansandintothetypeofdressyou'dwearinaface-to-facebusinessmeeting.Howdoyousound?Recruitersrelyonyourtelephonepresenceindecidingwhethertocallyouinforaface-to-face,somakethemostofyourvocalgraces:??Speakloudlyenoughthatyoucanbeeasilyheard.Usecorrectgrammar.???Usecompletesentences.Avoidpauses.Ifyourvoiceishigh-pitched,trytoloweritabit.Mostimportantly,putwarmthinyourvoice.Smile.Youshouldsoundenergeticandenthusiastic.Afewroundswithataperecorderwillhelpfinesseyourvocalperformance.ThescreeningscriptWhentheoh-so-importantcallcomes,followthesetipstogetyourselfoffthetelephoneandintotheinterviewer'soffice:??Ifyouhaveahomeoffice,useitbecauseit'sbusinesslike.Gatheressentialinformation--Atthestartoftheconversation,getthecaller'sname,title,company,address,andtelephonenumber.Readbackthespelling.Beachampionlistener--Provethatyou'repayingattentionbyfeedingbackwhattheinterviewersays.Expectchallenges--Sometelephoneinterviewersaskcandidatestojointheminanimprovisation.即席创作Theinterviewersetsupajob-relatedscenarioforarole-play.Theinterviewermay,forexample,playabossaskingwhyadeadlinewasnotmet,avendortryingtochangethetermsofacontract,oradisgruntledcustomer;yourchallengeistotryyourhandatactingoutthesituationsinthepretendproblem.Interviewerssaythey'relookingforcreativityandacheerfulspirit.Theydownscoreyouifyourunoutoftalkearlyintheexerciseorrefusetogoalongwiththegame.???Becoachable--Iftheinterviewercriticizesoneofyourrole-playanswers,don'tgetdefensive.Theintervieweristestingyou.Instead,recognizetheobjectionandtrytounderstandit.Afteryougetahandleonyourweakness,reviseyouranswertoshowthatyouunderstandandthatyou'rewillingtotakedirection.Providefeedbackandaskforitinreturn--Aftermakingastatement,inquire,Isthisthekindofinformationyou'reseeking?OrHaveIsufficientlyansweredyourquestionaboutmymanagerialexperience?Besurethattheinterviewerislisteningandthatyousaythingstheinterviewerwantstohear.??Don'trush--Makeaheroicefforttofeelrelaxedandspeakexactlyasyouwouldinaninterviewer'soffice.Divertimportantquestions--Tickleinterviewers'interestbyansweringmostoftheirquestions.Then,whentheyaskaparticularlyimportantquestion,givethemareasontoseeyouinperson.Telltheinterviewerthatyoucanbetteranswerthatquestioninperson:That'sanimportantquestion--withmyskills(experience)in_____,it'sonethatIfeelIcan'tansweradequatelyoverthetelephone.CanwesetupameetingsothatIcanbetterexplainmyqualifications?I'mfreeonTuesdaymorning--isthatagoodtimeforyou?Decidebeforehandwhichquestionscanbestbeputoff.Youcanusethistactictwoorthreetimesinthesameconversation.??Pushforameeting--Asthecallwindstoaclose,telltheinterviewer,Aswetalk,I'mthinkingwecanbetterdiscussmyqualificationsfor(positiontitle)inperson.IcanbeatyourofficeThursdaymorning.Is9:30good,oristhereabettertimeforyou?Remember,whatyouwantisanin-personmeeting.Assumeyou'llgetitandgivetheinterviewerachoiceastothetime.Saythanks--Remembertoexpressyourappreciationforthetimespentwithyou.Remembertowriteathank-youletter--Justbecausetheinterviewwasviatelephonedoesn'tnegatethewisdomofputtingyourthanksinwriting(fax,postalmail,ore-mail).??Remember,telephoneinterviewscanscreenyououtoftherunninginthefirstlegoftherace.Avoidgettingskunkedbystatingonlythepositiveandeliminatingthenegative.ThesalaryquestionTelephonescreenersoftenaskyoutonameanexpectedsalary.Playdodgeballonthisone.Youdon'tknowhowmuchmoneyyouwantyetbecauseyoudon'tknowwhatthejobisworth.Iftheinterviewerpersists,flipthecoinandasktheinterviewertoidentifytherangeforthejobforsomeonewithyourqualifications.Ifpushedtothewall,giveanestimatedsalaryrangewithaspreadbetween$15,000and$20,000.PsychologicalreadinesscarriesthedayAreyoupsychologicallyreadytoworkatelephoneinterviewaseffectivelyasyouwouldanin-persondiscussion?Youhavethesamechallengetoestablisharapportwiththecallerandcommunicateeffectively.Bereadytousestories,examples,andanecdotestoproveyourskillsandsoundbelievableaboutthecontributionsyoucanmake.Havealistofyourownquestionsreadytoasktherecruiter.Preparationmakesthedifferenceinwhetheryou'reinvitedtotakethenextstepintheselectionprocess.PhoneInterviews:TipstoGetCalledBackSomepeoplethinkphoneinterviewsareeasierthanin-personones.Often,thosepeoplearewrong.Inperson,it'seasytotellifanintervieweristuningyououtifyounoticethemstaringoffintospaceorsendingmessagesontheirBlackBerry.Onthephone,you(andtheinterviewer)aremissingoutonimportantvisualcues.Youcan'treadtheinterviewer'sbodylanguage.So,howcanajobseekerreallydialintoaninterviewer'sdemeanortotellifshe'sbored,distractedorunderwhelmed?FindaHappyPlaceIntheabsenceofsight,hearingbecomessharper.Andinterviewerscaneasilyheardistractionoverthephone.Onceyou'vescheduledaphoneinterview,locateacalm,quietplacewhereyoucanfocus.Makesureyou'renotnearacomputer,TVoranythingthatwilldrawyourattentionawayfromtheinterview.Tellanyonewhohasaccesstothespacethatyouarenottobedisturbedunlesscatastrophestrikes.Next,haveapenandpaperhandytotakenotesduringyourinterview.Youshouldalsohaveacopyofyourresumesothatwhentheinterviewerreferstoyourexperience,