组织行为学智慧树知到答案章节测试2023年广西师范大学

第一章测试Whichofthefollowingreflectpeopleproblemsthatmanagersfrequentlyexperience?（）

A:outdatedtechnology

B:employees’lackofmotivation

C:poorcommunicationskillsofbosses

D:conflictsbetweenteammembers

答案:AUntilthelate1980s,businessschoolcurriculaemphasizedallofthefollowingEXCEPT（）.

A:humanbehavior

B:economics

C:finance

D:accounting

答案:AWhichofthefollowingismostlikelytobeabeliefheldbyasuccessfulmanager?（）

A:Technicalknowledgeisallthatisneededforsuccess.

B:Itisnotessentialtohavesoundinterpersonalskills.

C:Effectivenessisnotimpactedbyhumanbehavior.

D:Technicalskillsdonotinfluenceefficiency.

答案:CWhichofthefollowingisnotgenerallyconsideredacoretopicoforganizationalbehavior?（）

A:conflict

B:motivation

C:resourceallocation

D:attitudedevelopment

E:workdesign

答案:CInordertopredicthumanbehavior,itisbesttosupplementyourintuitiveopinionswithinformationderivedinwhatfashion?（）

A:directobservation

B:systematicinquiry

C:commonsense

D:organizationaltheory

E:speculation

答案:BWhatdothefundamentalconsistenciesunderlyingthebehaviorofallindividualsenableresearcherstodo?（）

A:systematizehumanbehavior

B:detecthumanbehavior

C:predicthumanbehavior

D:researchhumanbehavior

E:observehumanbehavior

答案:CScholarsgenerallyagreeonthetopicsthatconstituteOBandtherelativeimportanceofeach.（）

A:对

B:错

答案:BOBfocusesonthethreedeterminantsofbehaviorinorganizations:individuals,groups,andpower.（）

A:错

B:对

答案:AManypeople’sviewsonhumanbehaviorarebasedonintuition.（）

A:对

B:错

答案:AIntuitioncomesfrom“gutfeelings”aboutthestateofsomephenomenonofinterest.（）

A:错

B:对

答案:B第二章测试Studiesoftwinsseparatedatbirthandraisedseparatelyhaveconfirmedtheimportanceof________inshapingpersonality.（）

A:parentalinfluence

B:attitudes

C:environment

D:heredity

答案:DWhichofthefollowingisnotconsideredtobecompletelyinfluencedbyheredity?（）

A:facialattractiveness

B:physicalstature

C:personality

D:energylevel

答案:CJasonisoutgoing,sociable,andassertive.AccordingtotheMBTI,heisconsidered（）.

A:perceiving

B:sensing

C:extraverted

D:feeling

答案:CHowwouldsomeonewhoisdescribedasanESTJontheMyers-BriggsTypeIndicatorbestbedescribed?（）

A:asavisionary

B:asanorganizer

C:asaconceptualizer

D:asaninnovator

E:asaleader

答案:BWhichofthefollowingisnotincludedintheBigFivemodel?（）

A:agreeableness

B:extraversion

C:emotionalstability

D:intuitiveness

E:conscientiousness

答案:DWhichdimensionoftheBigFivemodelreferstoanindividual’spropensitytodefertoothers?（）

A:extraversion

B:conscientiousness

C:feeling

D:emotionalstability

E:agreeableness

答案:EIntheMyers-Briggstypology,Sstandsforsensible.（）

A:错

B:对

答案:AIntheMyers-Briggstypology,Pstandsforpreparedness.（）

A:对

B:错

答案:BAsubstantialbodyofresearchsupportstheMBTIasavalidmeasureofpersonality.（）

A:错

B:对

答案:AAnimpressivebodyofresearchsupportsthatfivebasicpersonalitydimensionsunderlieallothers.（）

A:对

B:错

答案:A第三章测试Whatdowecalltheprocessbywhichindividualsorganizeandinterprettheirsensoryimpressionsinordertogivemeaningtotheirenvironment?（）

A:outlook

B:socialverification

C:environmentalanalysis

D:interpretation

E:perception

答案:ETwopeopleseethesamethingatthesametimeyetinterpretitdifferently.Wheredothefactorsthatoperatetoshapetheirdissimilarperceptionsreside?（）

A:thesituation

B:thetiming

C:theperceivers

D:thetarget

E:thecontext

答案:CThetimeatwhichanobjectoreventisseenisanexampleofwhattypeoffactorinfluencingtheperceptualprocess?（）

A:social

B:perceiver

C:situation

D:target

E:reality

答案:CWhattermisusedfortheextenttowhichanindividualdisplaysdifferentbehaviorsindifferentsituations?（）

A:integrity

B:flexibility

C:distinctiveness

D:stability

E:continuity

答案:CIfeveryonewhoisfacedwithasimilarsituationrespondsinthesameway,attributiontheorystatesthatthebehaviorshows________.（）

A:stability

B:consensus

C:consistency

D:reliability

E:similarity

答案:BThemoreconsistentabehavior,themoretheobserverisinclinedtoattributeitto________.（）

A:distinctiveness

B:internalcauses

C:externalcauses

D:consensus

E:interpretation

答案:BPersonalcharacteristicsaffectingperceptionincludethetimeatwhichanobjectoreventisseen.（）

A:错

B:对

答案:AAnindividual’sexpectationshavelittleeffectonperception.（）

A:错

B:对

答案:AExpectationscandistortyourperceptionsinthatyouwillseewhatyoudidnotexpect.（）

A:错

B:对

答案:ATherelationshipofatargettoitsbackgroundinfluencesourperceptionofthattarget.（）

A:错

B:对

答案:B第四章测试Whatarethethreecomponentsofanattitude?（）

A:cognitive,behavioral,anddissonant

B:correspondent,cognitive,andaffective

C:behavioral,affective,andcorrespondent

D:dissonant,affective,andbehavioral

E:cognitive,affective,andbehavioral

答案:EWhichoftheseactionsarethemostlikelytobetakenbySarahifshebehavesinawaythatisinconsistentwithanattitudethatsheholds?

（）

A:Therestoftheoptionsarecorrect.

B:Rationalizethebehavior.

C:Changethebehavior.

D:Ignoretheinconsistency.

E:Changetheattitude.

答案:AAnyincompatibilitybetweentwoormoreattitudesorbetweenbehaviorandattitudesresultsin________.（）

A:organizationaldissonance

B:affectivereactance

C:attitudinalclarification

D:valuesclarification

E:cognitivedissonance

答案:EThetheoryofcognitivedissonancewasproposedby________.（）

A:Maslow

B:Skinner

C:Festinger

D:Pavlov

E:Hofstede

答案:C“Dissonance”means________.（）

A:consistency

B:reactance

C:inconsistency

D:resistance

E:constance

答案:CWhichofthefollowingisnotamoderatingvariableoftheattitude-behaviorrelationship?（）

A:accessibility

B:correspondencetobehavior

C:importance

D:directexperience

E:power

答案:EWhenSarahsays“Idon’tlikeParisHilton”,sheisexpressinganattitude.（）

A:对

B:错

答案:AAttitudesareoftenconcretemattersoffact.（）

A:对

B:错

答案:BAttitudesandvaluesaresynonymousterms.（）

A:错

B:对

答案:ATherearethreecomponentsofanattitude:cognition,affect,andbehavior.（）

A:错

B:对

答案:B第五章测试InMaslow’shierarchyofneedstheory,whatisthetermusedforthedrivetobecomewhatoneiscapableofbecoming?（）

A:self-esteem

B:self-actualization

C:perfection

D:hypo-glorification

E:attainment

答案:BMaslow’shierarchyhasfivelevelsofneeds.Whichofthefollowingisnotoneofthoselevels?（）

A:safetyneeds

B:socialneeds

C:animalneeds

D:self-actualizationneeds

E:physiologicalneeds

答案:CWhichlevelofMaslow’shierarchyofneedsdealswithsatisfyingone’shunger,thirst,andneedforsex?（）

A:social

B:esteem

C:physiological

D:safety

E:psychological

答案:CHansderivesagreatsenseofbelongingness,acceptanceandfriendshipfromhisrelationshipswithhisextendedfamily.WhichofMaslow’sneedsisHansfulfillingthroughtheserelationships?（）

A:esteem

B:self-actualization

C:lower-order

D:social

E:physiological

答案:DWhatistheprimaryorganizationalfactorthatsatisfiespeople’sphysiologicalneeds?（）

A:pay

B:recognition

C:admiration

D:theirpositionwithintheorganization

E:theirrelationshipswithco-workers

答案:AWhichofthefollowingtheorieswasproposedbyDouglasMcGregor?（）

A:Two-FactorTheory

B:ERGTheory

C:TheoriesXandY

D:HierarchyofNeedsTheory

E:ExpectancyTheory

答案:CMotivationisapersonalitytrait.（）

A:错

B:对

答案:ALeadershipistheprocessesthataccountsforanindividual’sintensity,direction,andpersistenceofefforttowardattainingagoal.（）

A:错

B:对

答案:AThepersistencedimensionofmotivationisameasureofhowlongapersoncanmaintaineffort.（）

A:错

B:对

答案:BTheearlytheoriesofmotivationaremostusedbypracticingmanagers.（）

A:对

B:错

答案:A第六章测试TheJobCharacteristicsModelassumesthatjobscanbedescribedintermsoffivecoredimensions:skillvariety,taskidentity,tasksignificance,autonomyand（）.

A:feedback

B:jobsatisfaction

C:jobinvolvement

D:payback

答案:AJobscanberedesignedthroughjobrotationandjob（）.

A:satisfaction

B:description

C:identity

D:enrichment

答案:DJobrotationreferstothe（）shiftingofanemployeefromonetasktoanother.

A:arbitrary

B:periodic

C:temporary

D:permanent

答案:BJobEnrichmentrefersto（）thedegreetowhichtheworkercontrolstheplanning,executionandevaluationofthework.

A:decreasing

B:measuring

C:increasing

D:changing

答案:CFlextimemeanssomediscretionover（）.

A:wheretowork

B:workevaluation

C:workreward

D:whenworkerstartsandleaves

答案:D（）referstoaparticipativeprocessthatusestheinputofemployeestoincreasetheircommitmenttotheorganization’ssuccess.

A:Employeemotivation

B:Organizationalcommitment

C:Psychologicalcontract

D:Employeeinvolvement

答案:DSubordinatessharea（）degreeofdecision-makingpowerwithsuperiorsinparticipativemanagement.

A:negligible

B:maximum

C:significant

D:minimum

答案:CWhichofthefollowingdoesnotbelongtovariable-payprograms?（）

A:Skill-basedpay

B:Merit-basedpay

C:Piece-ratepay

D:Fixedpay

答案:DPiece-ratepaymeansworkersarepaida（）sumforeachunitofproductioncompleted.

A:negotiable

B:flexible

C:variable

D:fixed

答案:D（）isbasedonindividualperformanceappraisalratings.

A:Gainsharing

B:Profit-SharingPlans

C:Skill-basedpay

D:Merit-basedpay

答案:A第七章测试Whichofthefollowingisagenerictermthatcoversabroadrangeoffeelingsthatpeopleexperience?（）

A:cognition

B:affect

C:moods

D:emotions

E:emotionallabor

答案:BWhattermisusedforfeelingsthattendtobelessintensethanemotions?（）

A:moods

B:thoughts

C:emotions

D:emotions

E:affect

答案:AOnewaytoclassifyemotionsisbywhethertheyare（）

A:positiveorcomplex

B:simpleornegative

C:simpleorcomplex

D:complexornegative

E:positiveornegative

答案:EWhichofthefollowingisNOTconsideredoneoftheessentiallyuniversalemotions?（）

A:disgust

B:grief

C:anger

D:sadness

E:fear

答案:BWhichofthefollowingisamooddimensionconsistingofpositiveemotions.（）

A:negativeaffect

B:positiveregard

C:staticregard

D:positiveaffect

E:emotionalrange

答案:DThekeytogooddecisionmakingistoemploy（）.

A:thinking

B:speed

C:thinkingandfeeling

D:rationality

E:feeling

答案:CInthepast,emotionsintheworkplacewererarelyviewedasbeingconstructive.（）

A:对

B:错

答案:ASomeemotionscanreduceemployeeperformance.（）

A:错

B:对

答案:BMoodsareintensefeelingsthataredirectedatsomeoneorsomething.（）

A:对

B:错

答案:BAffectisagenerictermthatcoversabroadrangeoffeelingsthatpeopleexperience.（）

A:错

B:对

答案:B第八章测试Whatsortofgroupsisdefinedbytheorganization’sstructure?（）

A:informal

B:interest

C:friendship

D:task

E:formal

答案:EAnelementaryschoolprincipalandher18teachersforma(n)________.（）

A:friendshipgroup

B:informalgroup

C:interestgroup

D:commandgroup

E:normativegroup

答案:DThegrouptypethatisdeterminedbytheorganizationchartisthe________group.（）

A:authority

B:work

C:social

D:command

E:job

答案:DWhichoneofthefollowinggrouptypesisorganizationallydetermined?（）

A:social

B:interest

C:task

D:authority

E:job

答案:CWhichofthefollowingisnotoneofthemostcommonreasonspeoplejoingroups?（）

A:security

B:goalachievement

C:status

D:equity

E:power

答案:DWhengroupmembers“testthewaters”todeterminewhatbehaviorsareacceptable,theyaremostlikelyinwhichstageofgroupdevelopment?（）

A:storming

B:norming

C:forming

D:performing

答案:CWhenthegrouppreparesforitsdisbandment,itisintheadjourningstage.（）

A:对

B:错

答案:AForpermanentworkgroups,performingisthelaststageinthegroup’sdevelopment.（）

A:错

B:对

答案:BPeoplegenerallycannotshiftrolesquickly.（）

A:对

B:错

答案:BOurperceptionsofrolesaregenerallyformedearlyinourlivesandremainstable.（）

A:错

B:对

答案:A第九章测试Teamsgenerallyhavea(n)________impactonemployeemotivation.（）

A:inconsistent

B:unknown

C:neutral

D:positive

E:discouraging

答案:DWhichofthefollowingqualitiesisnotfoundinworkgroups?（）

A:positivesynergy

B:enthusiasm

C:energy

D:objectives

E:security

答案:ASkillsofworkteamscanbebestdescribedas（）.

A:independent

B:redundant

C:random

D:varied

E:complementary

答案:ETheaccountabilityofaworkteamis（）.

A:mutual

B:seldomofconcern

C:bothindividualandmutual

D:distributed

E:individual

答案:CWhichisnotoneofthemostcommontypesofteams?（）

A:interdepartmental

B:virtual

C:crossfunctional

D:self-managed

E:problem-solving

答案:AWhichtypeofteammeetstodiscusswaystoimprovequality,efficiency,andtheworkenvironment?（）

A:virtual

B:committee

C:cross-functional

D:problem-solving

E:self-managed

答案:DGroupsandteamsaresynonymousterms.（）

A:对

B:错

答案:BWorkgroupstypicallygeneratemorepositivesynergythandoworkteams.（）

A:对

B:错

答案:BWorkgroupsengageincollectiveendeavorsthatrequirecollaborativeeffort.（）

A:对

B:错

答案:BThefourmostcommontypesofteamsare:problem-solving,self-managed,cross-functional,andglobal.（）

A:对

B:错

答案:B第十章测试Communicationmustincludeboththe________andtheunderstandingofmeaning.（）

A:writing

B:intention

C:transfer

D:transportation

E:interpretation

答案:CInthecommunicationprocess,whichofthefollowingstepsoccursfirst?（）

A:decoding

B:analysis

C:encoding

D:transmitting

E:understanding

答案:CDuringadiscussionwithMatthew,whenJennifergestures,thisisconsideredpartofthe（）.

A:medium

B:noise

C:channel

D:message

E:decoding

答案:DTheproductofasender’sencodingisthe________.（）

A:channel

B:transmission

C:feedback

D:message

E:medium

答案:DThemediumthroughwhichcommunicationtravelsiscalleda________.（）

A:channel

B:transmission

C:media

D:vessel

E:message

答案:AMarytelephonesheremployee,Joe,tolethimknowthattoday’smeetinghasbeenmovedtooneo’clock.Inthecommunicationprocess,Maryisthe（）.

A:encoder

B:channel

C:sender

D:receiver

E:message

答案:CIMandTMareexpectedtoreplaceemail.（）

A:错

B:对

答案:APostingstosocialnetworksareseldomofinteresttopotentialemployers.（）

A:对

B:错

答案:BManypeoplesaythingsine-mailsthattheywouldneversaytosomeoneface-to-face.（）

A:错

B:对

答案:BMostbusinessexecutivesarefirmlycommittedtoknowledgemanagement.（）

A:错

B:对

答案:A第十一章测试JohnKotter’sviewarguesthatmanagementfocusesoncopingwithcomplexity,whereasleadershipfocusesoncopingwith________.（）

A:change

B:success

C:conflict

D:morale

E:defeat

答案:AIfbehavioralleadershiptheoriesarecorrect,then________.（）

答案:BAccordingtotheOhioStatestudies,theextenttowhichaleader’sbehaviorisdirectedtowardgettingthejobdoneiscalled________.（）

A:consideration

B:initiatingstructure

C:relationship-oriented

D:path-goal

E:maximization

答案:BAccordingtotheOhioStatestudies,theextenttowhichaleaderislikelytohavejobrelationshipscharacterizedbymutualtrustandrespectforhis/heremployeesis________.（）

A:consensus-building

B:matrix

C:LPC

D:consideration

E:maximization

答案:DTheUniversityofMichiganstudiesdefinea(n)________leaderasonewhotakespersonalinterestintheneedsofhis/hersubordinates.（）

A:employee-oriented

B:contextual

C:consensus-building

D:LMX

E:consummate

答案:AIfaleader’smainconcernisaccomplishinghis/hergroup’stasks,theUniversityofMichiganstudieslabelthisleader________.（）

A:consideration-oriented

B:highachieving

C:production-oriented

D:ineffective

E:managerial

答案:CThemostcomprehensiveandreplicatedofthebehavioraltheoriesresultedfromresearchbegunbyFredFiedler.（）

A:对

B:错

答案:BAleaderdesignatedashighoninitiatingstructurewouldbelikelytoclearlydefinetherolesofhisorhersubordinates.（）

A:对

B:错

答案:ATheUniversityofMichiganstudiesfoundthatproduction-orientedleaderswereassociatedwithhighergroupproductivitythanemployee-orientedleaders.（）

A:对

B:错

答案:BThemanagerialgridmodelofleadershipisbasedonthestyles“concernforpeople”and“concernforproduction.”（）

A:对

B:错

答案:A第十二章测试Whichofthefollowingisanexampleofconflict?（）

A:differencesoverinterpretationoffacts

B:disagreementsbasedonbehavioralexpectations

C:incompatibilityofgoals

D:Therestoftheoptionsarecorrect

E:workplaceviolence

答案:DWhichofthefollowingisnotoneoftheviewsofconflict?（）

A:interactionistview

B:traditionalview

C:functionalview

D:Therestoftheoptionsarecorrect

E:humanrelationsview

答案:CThetraditionalviewofconflictarguesthatconflict________.（）

A:helpstogeneratediscussion

B:improvesproductivity

C:cannotbeavoided

D:canbeavoided

E:mustbeavoided

答案:EWhichoneofthefollowingviewsonconflictprevailedinthe1930sand1940sandmaybeconsideredoutmodedtoday?（）

A:interactionist

B:asymptotic

C:traditional

D:humanrelations

E:functional

答案:CThe________viewofconflictarguesthatconflictisanaturalandinevitableoutcomeinanygroup.（）

A:interactionist

B:humanrelations

C:humanresources

D:functional

E:traditional

答案:BThe________viewofconflictarguesthatconflictisadysfunctionaloutcomethatmayarisefrommanagementfailure.（）

A:traditional

B:humanrelations

C:conjunctive

D:interactionist

E:functional

答案:AConflictcoversthefullrangefromovertandviolentactstosubtleformsofdisagreement.（）

A:错

B:对

答案:BThepresenceofconflictisareliableindicatorofapoorlyfunctioninggroupororganization.（）

A:错

B:对

答案:AThetraditionalviewtowardconflictseekstoretainthefunctionalconflictinagroup.（）

A:对

B:错

答案:BThetraditionalviewofconflictseesconflictasadysfunctionaloutcome.（）

A:对

B:错

答案:A第十三章测试Powermayexistbutnotbeused.Trueorfalse?（）

A:对

B:错

答案:APowerisafunctionof（）.

A:satisfaction

B:Strength

C:authority

D:dependency

答案:DLeadershipandpoweraredifferentinthefollowingitemsexcept（）.

A:thedirectionofinfluence

B:thedegreeofimpact

C:researchemphasis

D:goalcompatibility

答案:BFormalpowerisbasedonanindividual’s（）inanorganization.

A:Income

B:reputation

C:ability

D:position

答案:D（）powerreferstothepowerapersonreceivesasaresultofhisorherpositionintheformalhierarchyofanorganization.

A:Reward

B:Coercive

C:Legitimate

D:Information

答案:CYoudon’thavetohaveaformalpositioninanorganizationtohavepower.Trueorfalse?（）

A:错

B:对

答案:BExpertpowerreferstoinfluencebasedon（）.

A:anindividual’spersonality

B:specialskillsorknowledge

C:anindividual’sinterpersonalstyle

D:possessionbyanindividualofdesirableresourcesorpersonaltraits

答案:BDependencyisincreasedwhentheresourceyoucontrolis:allofthefollowingexcept（）.

A:expensive

B:scarce

C:non-substitutable

D:important

答案:ACoalitionsinorganizationsoftenseekto（）theirsize.

A:Minimize

B:maximize

答案:BThemoreroutinethetaskofagroup,the（）thelikelihoodthatcoalitionswillform.

A:less

B:greater

答案:B第十四章测试（）referstothedegreetowhichactivitiesintheorganizationaresubdividedintoseparatejobs.

A:Departmentalization

B:Formalization

C:WorkSpecification

D:Chainofcommand

答案:C（）referstothenumberofsubordinatesamanagercanefficientlyandeffectivelydirect.

A:Degreeofcontrol

B:Spanofcontrol

C:Lengthofcontrol

D:Chainofcommand

答案:B（）referstothedegreetowhichdecisionmakingisconcentratedatasinglepointintheorganization.

A:Centralization

B:Monopoly

C:Decentralization

D:Dictatorship

答案:A（）referstothedegreetowhichjobswithintheorganizationarestandardized.

A:Centralization

B:Departmentalization

C:Formalization

D:Decentralization

答案:CAllofthefollowingarethestrengthsofthesimplestructure,except（）.

A:inexpensivetomaintain

B:simplicity

C:accountability

D:slow

答案:DStandardizationisthekeyconceptunderliesallbureaucracies.Trueorfalse?（）

A:对

B:错

答案:A（）istypicallyasmall,coreorganizationthatoutsourcesmajorbusinessfunctions.

A:Simple-structureorganization

B:Virtualorganization

C:Boundarylessorganization

D:Matrix-structureorganization

答案:B（）referstoastructurecharacterizedbyextensivedepartmentalization,highformalization,alimitedinformationnetwork,andlittleparticipationbylow-levelmembersindecisionmaking.

A:Themechanisticmodel

B:Thematrixmodel

C:Theboundarylessmodel

D:Theorganicmodel

答案:A（）referstoastructurethatisflat,usescross-hierarchicalandcross-functionalteams,haslowformalization,possessesacomprehensiveinformationnetwork,andreliesonparticipativedecisionmaking..

A:Theorganicmodel

B:Themechanisticmodel

C:Thematrixmodel

D:Theboundarylessmodel

答案:AUncertaintyisathreattoanorganization’seffectiveness.Trueorfalse?（）

A:对

B:错

答案:A第十五章测试Adominantorganizationalcultureexpressesthecorevaluesthataresharedbyaoftheorganization’smembers.（）

A:Majority

B:minority

答案:AOrganizationalcultureguidesandshapestheattitudesandbehaviorof（）.

A:peopleoutsidetheorganization

B:employers

C:governmentofficials

D:employees

答案:DFromanemployee’sstandpoint,organizationalcultureisvaluablebecauseitreduces（）.

A:anxiety

B:Ambiguity

C:cost

D:risk

答案:BTheultimatesourceofanorganization’scultureisits（）.

A:competitor

B:partner

C:founder

D:employee

答案:CTheexplicitgoalof（）istoidentifyandhireindividualswhohavetheknowledge,skills,andabilitiestoperformthejobswithintheorganizationsuccessfully.

A:audition

B:evaluation

C:competition

D:selection

答案:DThemostcriticalsocializationstageisatthetimeof（）theorganization.

A:applyingfor

B:workingin

C:entryinto

D:leaving

答案:CThecontentand（）ofacultureinfluencesanorganization’sethicalclimateandtheethicalbehaviorofitsmembers.

A:frequency

B:quality

C:depth

D:strength

答案:DWhichofthefoll