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2021-2022年河南省许昌市公共英语五级(笔试)真题一卷(含答案)学校:________班级:________姓名:________考号:________

一、1.ListeningComprehension(15题)1.Whodonotprobablynoticethebeautyoftheoreticalphysics?

2.Accordingtothespeaker,whatdoesamanagerhavetotreateveryoneofhisstaffas?

3.Accordingtothespeaker,whywerelogcabinsespeciallypopulartosettlerswhomovedwest?

A.Theycouldeasilybuildtheloghousesthemselves,

B.Theycouldconstructthehousesfromkits.

C.Theylikedthecozyatmosphereoftheloginterior.

D.Theywantedhomesthatcouldbetransported.

4.Governmentbuildingsoftenhavespecialpathsforthosepeoplehandicapped.

A.TrueB.Fasle

5.Accordingtothespeaker,howdodeveloperscontributetothereductionofamphibianpopulation?

A.Bytakingoverponds.

B.Byconstructingsewers.

C.Bybuildingdamsonrivers.

D.Byfloodingmarshes.

6.Mr.Millerenjoysdoingthingswithhisownhands.

A.TrueB.Fasle

7.Whatwasusedtocarrymostmailafterthecoloniesbecameanation?

8.Whatwillthespeakerdiscussfirst?

9.Canyougiveanexampleof"fillerwords"?

10.Whydoesthespeakersuggestwerisewithayawnandstretch?

A.Becauseitwillhelpkeepyourenergyfortheday'swork.

B.Becauseitwillhelpyoutocontrolyourtemperearlyintheday.

C.Becauseitwillhelpyoutoconcentrateonyourroutinework.

D.Becauseitwillkeepyourenergycycleundercontrolallday.

11.Inwhatpartoftheworldispotatoespeciallyafavoritefood?

12.ThechangesintheU.S.A.inthe1960sbeganwiththe______RightMovement.

13.听力原文:Thehumannosehasgiventothelanguagesoftheworldmanyinterestingexpressions.Ofcourse,thisisnotsurprising.Withoutthenose,wecouldnotbreathenorsmell.Itisapartofthefacethatgivesapersonspecialcharacter.CyranodeBergeracsaidthatalargenoseshowedagreatmancourageous,courteous,manly,andintellectual.

Afamouswomanpoetwishedthatshehadtwonosestosmellarose!BlaisePascal,aFrenchphilosopher,madeaninterestingcommentaboutCleopatra'snose.Ifithadbeenshorter,hesaid,itwouldhavechangedthewholefaceoftheworld!

Historically,man'snosehashadaprincipalroleinhisimagination.Manhasreferredtothenoseinmanywaystoexpresshisemotions.Expressionsconcerningthenoserefertohumanweakness:anger,pride,jealousyandrevenge.

InEnglishthereareanumberofphrasesaboutthenose.Forexample,toholdupone'snoseexpressesabasichumanfeeling—pride.Peoplecanholduptheirnosesatpeople,things,andplaces.

Thephrase,tobeledaroundbythenose,showsman'sweakness.Apersonwhoisledaroundbythenoseletsotherpeoplecontrolhim.Ontheotherhand,apersonwhofollowshisnoseletshisinstinctguidehim.

Forthehumanemotionofrejection,thephrasetohaveone'snoseputoutofjointisverydescriptive.Theexpressionappliestopersonswhohavebeenturnedasidebecauseofarival.Theirprideishurtandtheyfeelrejected.Thisexpressionisnotnew.ItwasusedbyErasmusin1542.

ThisisonlyasamplingofexpressionsinEnglishdealingwiththenose.Thereareanumberofothers.However,itshouldbeasplainasthenoseonyourfacethatthenoseismorethananorganforbreathingandsmelling!

Whatisthispassagemainlyabout?

A.Thehumannoseasanorganforbreathingandsmelling.

B.Thenoseprovidinguswithvariousexpressions.

C.Awomanpoet'swishtohavetwonoses.

D.InterestingcommentsmadeonCleopatra'snose.

14.听力原文:Iwanttotalktodayaboutsomestudies.Theyseemtoindicatethatthereisastartlingworld-widedeclineinthenumberofamphibians,suchasfrogs,toadsandsalamanders.There'slittledoubtthatonereasonwhythenumberofamphibiansisdecliningistheirhabitatshavebeendestroyedwhenthedevelopersfillinpondsandmarshestobuildhouses.Amphibianscan'tjustmovesomewhere.Theyneedwatertolaytheireggsin.Anotherproblemisthegrowingfishindustry.Anotherrangeofpopularpoolfishsuchascarphavebeenintroducedtomanylakesandpondsallovertheworld.Raisingandsellingthesefishcanbeprofitable,butthefisheattheeggsandoffspringofamphibiansthatwerealreadylivinginthelakesandponds.Otherfactorscouldbecontributingtothedeclineincludeacidrainandthespreadofpesticideresidues.Manypesticidesthatfarmersaddedtotheircropsareeventuallywashedawaybytherainandendupinpondsandotherbodiesofwaterwhereamphibianslive.Amphibiansareespeciallyvulnerabletopesticidesdissolvedinthewaterbecauseoftheirmoistskins.Watercanpassthroughamphibiansallowingtoxinsdissolvedinthewatertoentertheamphibians'body.

Whatdoesthespeakermainlydiscuss?

A.Thedistributionofdifferentspeciesofamphibians.

B.Possiblereasonsforreductioninthenumberofamphibians.

C.Theeffectsofenvironmentalchangeonthefishindustry.

D.Guidelinesfortheresponsibleuseofpesticides.

15.PartC

Directions:Youwillhearatalk.Asyoulisten,answerthequestionsorcompletethenotesinyourtestbookletforQuestions21-30bywritingNOTMORETHANTHREEwordsinthespaceprovidedontheright.YouwillhearthetalkTWICE.

Younowhave1minutetoreadQuestions21-30.

听力原文:Lasttimewestartedlookingatthequestionofmanagementandwonderingwhatthetermactuallymeant.Thenwetookabrieflookattheconceptofscientificmanagement.Youremember,wedecideditwasusefulbutnotenoughonitsown.Sotodaywe'regoingtolookatanotheraspect—behavioralmanagement.Youmaynotreallyhavecomeacrossthisword"behavioral"before,thoughI'msureyouarefamiliarwiththeword"behavior".Behavioralsimplymeanshavingtodowithbehavior.Andthatisourstartingpointfortoday:Wearegoingtostartbyrealizingthattheactivityofanyorganizationishumanactivity,designedtoachievehumangoals.Sowearereallytalkingabouthumanbehavior.

Anybusinessconcerndoestwothings.First,itprovideseithergoodsorservicesthatthecustomerneeds.Thatis,iteithermakesthingsordoesthingsforotherpeopleinexchangeformoney.Second,itprovidespeoplewithwork—andmostofushavetoworkinordertomakealiving.

Work,muchaswemaysometimeswishwedidn'thavetodoit,ornotquitesomuchofit,hasinfacttwoadvantages.First—andIspokeaboutthislasttime—itcangiveussatisfaction.Wecanbeproudofwhatwearedoing—likeacraftsmanmakingsomethingbeautiful,oradoctorofanursehelpingpeoplewhoareillorinpain.ThisiswhatIcalledjobsatisfaction,andwithoutitIamsureworkcanbecomeanawfulburden.Andonamorebasiclevel,workearnsusmoney,whichwecanusetobuythethingsweneedinordertolive,likefoodandsomewheretolive,aswellasalltheluxurieswecouldprobablydowithoutbutstillliketohave.

Behavioralmanagementisbasedonaresearchofhowpeoplebehaveatwork.Itusesthefindingsofpsychologistsandsociologists,andsoon.Thesemakeastudyofindividualsandgroupstoseewhatthingsinfluencethewaytheybehaveindifferentconditions.Theresultscanthenbeusedtodesignthebestconditionsinwhichpeoplewillperform—orbehave—inthewaythatamanagerwantsthemtoinordertomakeabusinessmoreefficientandtoachieveitsgoals.Theyhavecollectedalotofevidenceandformulatedalotoftheoriestohelpthemanager,andthereisnodoubtthatproperlyunderstoodandapplied,thiscanbeveryuseful.

Butstillwereturntothefactthatpeopleareindividuals,alldifferentfromeachother,andall—aswesay—withmindsoftheirown.Sonomatterwhatthemanagerknowsaboutthewaypeoplebehaveingroupsandsoon,hehasreallytotreateveryoneonhisstaffasanindividualinhisownright.Ofcourse,hecanbehelpedinthisbyknowinghowtoencouragepeopletodothings,howtostimulatethemtobehaveinacertainway,andsoon.Amanagercanhimselfbetaughthowtodothis,buthoweverunscientificthismaysound,itismorelikelythatagoodmanagerisbornratherthantrained.Hehassomenaturalabilitytorecognizewhatpeoplearelikelytodo,whatabilitiestheyhave,andotherthingslikethat.Realizingthis,andthenapplyingwhathehaslearnedabouthumanbehavior,iswhatmakessomeoneagoodmanager.

Sobehavioralmanagementismanagementbasedonanassessmentofanindividualandtheapplicationofwhatisknownabouthowpeopleingeneraltendtobehave.Likescientificmanagement,itisundoubtedlyuseful,butnot,thecompleteanswer.

Whatdidthespeakertalkaboutlasttime?

二、2.UseofEnglish(10题)16.(37)

17.Themostobviouspurposeofadvertisingistoinform.theconsumerofavailableproductsorservices.Thesecond【C1】______istoselltheproduct.Thesecondpurposemightbemoreimportanttothemanufacturersthanthe【C2】______.Themanufacturersgobeyondonlytellingconsumersabouttheirproducts.Theyalsotrytopersuadecustomerstobuythe【C3】______bycreatingadesire【C4】______it.Becauseofadvertisement,consumersthinkthattheywantsomethingthattheydonotneed.Afterbuyingsomething,thepurchasercannotalwaysexplainwhyitwas【C5】______.

Even【C6】______thepurchaserprobablydoesnotknowwhyheorsheboughtsomething,themanufacturers【C7】______.Manufacturershaveanalyzedthebusinessof【C8】______andbuying.Theyknowallthedifferentmotivesthatinfluenceaconsumer'spurchase—somerationaland【C9】______emotional.Furthermore,they

takeadvantageofthis【C10】______.

Why【C11】______somanyproductsdisplayedatthecheckoutcountersingrocerystores?Thestoremanagementhassomegood【C12】______.Bythetimethecustomeris【C13】______topayforapurchase,heorshehasalreadymaderational.thought-outdecisions【C14】______whatheorsheneedsandwantstobuy.The【C15】______

feelsthatheorshehasdoneagoodjobofchoosingtheitems.Theshopperisespeciallyvulnerableatthispoint.The【C16】______ofcandy,chewinggum,andmagazinesareveryattractive.Theypersuadethepurchasertobuysomethingforemotional,not【C17】______motives.Forexample,thecustomerneitherneedsnorplanstobuycandy.butwhilethecustomerisstanding,waitingtopaymoney,heorshemaysuddenlydecidetobuy【C18】______

Thisisexactly【C19】______thestoreandthemanufacturerhopethatthecustomerwill【C20】______

Thecustomerfollowshisorherplan.

【C1】

18.Childrenwhogriptheirpenstooclosetothewritingpointarelikelytobeatadisadvantageinexaminations,【C1】______tothefirstseriousinvestigationintothewayinwhichwritingtechniquecandramaticallyaffecteducationalachievement.

Thesurveyof643childrenandadults,rankingfrompre-schoolto40-plus,alsosuggests【C2】______penholdingtechniqueshavedeterioratedsharplyoveronegeneration,withteachersnowpayingfar【C3】______attentiontocorrectpengripandhandwritingstyle.

StephanieThomas,alearningsupportteacher【C4】______findingshavebeenpublished,wasinspiredtoinvestigatethisarea【C5】______henoticedthatthosestudentswhohadthemosttroublewithspelling【C6】______hadapoorpengrip.WhileMr.Thomascouldnotestablishasignificantstatisticallink【C7】______pen-holdingstyle.andaccuracyinspelling,he【C8】______findhugedifferencesintechniquebetweentheyoungchildrenandthematureadults,andadefinite【C9】______betweennear-pointgrippingandslow,illegiblewriting.

Peoplewho【C10】______theirpensatthewritingpointalsoshowothercharacteristics【C11】______inhibitlearning,【C12】______aspoorposture,leaningtoo【C13】______tothedesk,usingfourfingerstogripthepen【C14】______thanthree,andclumsypositioningofthethumb(whichcanobscure【C15】______isbeingwritten).

Mr.Thomasbelievesthatthe【C16】______betweenelderandyoungerwritersis【C17】______toodramatictobeaccountedforsimplybythepossibilitythatpeoplegetbetteratwritingastheygrow【C18】______.Heattributesittoafailuretoteachthemosteffectivemethods,pointingoutthatthedifferencesbetween【C19】______groupscoincideswiththeabandonmentofformalhandwritinginstructioninclassroomsinthesixties."The30-year-oldshowedahugediversityofgrips,【C20】______theover40sgroupallhadauniform.'tripod'grip."

【C1】

19.

【C6】

20.

【C12】

21.

【C14】

22.(33)

23.(45)

24.

【C2】

25.(32)

三、3.ReadingComprehension(15题)26.

Whichofthefollowingbestsummarizesthetext?

A.AstheUNhesitates,thepoortakeaction.

B.ProgressinenvironmentalprotectionhasbeenmadesincetheRioSummit.

C.Climatechangescannolongerbeneglected.

D.Thedeclineofearth'slife-supportsystemshasbeenhalted.

27.(74)

28.

Thearrivaloftheindustrialageinourhistoricalevolutionmeantthat______.

A.universalemploymentvirtuallyguaranteedprosperity

B.economicfreedomcamewithineveryone'scontrol

C.patternsofworkwerefundamentallychanged

D.people'sattitudestoworkhadtobereversed

29.

Whatcanbeconcludedaccordingtotheauthor'sviewofthe"obesitygenes"?

A.Peoplewithageneticinclinationtogainweightcanslim.

B.Peoplewhoarebornfatwillremainthatwayalllife.

C.Alleffortstoloseweightwillprovefruitless.

D.Fatpeoplecanliveaveryhappylife,too.

30.

______istheoldestoneamongthefourinthetext?

31.(80)

32.ThehistoryofresponsestotheworkoftheartistSandroBotticelli(1444—1510)suggeststhatwidespreadappreciationbycriticsisarelativelyrecentphenomenon.Writingin1550,VasariexpressedanuneasewithBotticelli'swork,admittingthattheartistfittedawkwardlyintohisevolutionaryschemeofthehistoryofart.Overthenexttwocenturies,academicarthistoriansdefamedBotticelliinfavorofhisfellowsFlorentine,Michelangelo.Evenwhenanti-academicarthistoriansoftheearlynineteenthcenturyrejectedmanyofthestandardsofevaluationadoptedbytheirpredecessors,Botticelli'sworkremainedoutsideofacceptedtaste,pleasingneitheramateurobserversnorconnoisseurs.(Manyofhisbestpaintings,however,remainedhiddenawayinobscurechurchesandprivatehomes.)

TheprimaryreasonforBotticelli'sunpopularityisnotdifficulttounderstand:mostobservers,upuntilthemid-nineteenthcentury,didnotconsiderhimtobenoteworthy,becausehiswork,forthemostpart,didnotseemtotheseobserverstoexhibitthetraditionalcharacteristicsofthefifteenth-centuryFlorentineart.Forexample,Botticellirarelyemployedthetechniqueofstrictperspectiveand,unlikeMichelangelo,neverusedchiaroscuro.

AnotherreasonforBotticelli'sunpopularitymayhavebeenthathisattitudetowardthestyle.ofclassicalartwasverydifferentfromthatofhiscontemporaries.Althoughhewasthoroughlyexposedtoclassicalart,heshowedlittleinterestinborrowingfrom,theclassicalstyle.Indeed,itisparadoxicalthatapainteroflarge-scaleclassicalsubjectsadoptedastyle.thatwas.onlyslightlysimilartothatofclassicalart.

Inanycase,whenviewersbegantoexaminemorecloselytherelationshipofBotticelli'sworktothetraditionofthefifteenthcenturyHorentineart,hisreputationbegantogrow.AnalysesandassessmentsofBotticellimadebetween1850and1870bytheartistsofthePre-Raphaelitemovement,aswellasbythewriterPater(althoughhe,unfortunately,basedhisassessmentonanincorrectanalysisofBotticelli'spersonality),inspiredanewappreciationofBotticellithroughouttheEnglish-speakingworld.YetBotticelli'swork,especiallytheSistinefrescoes,didnotgenerateworldwideattentionuntilitwasfinallysubjectedtoacomprehensiveandscrupulousanalysisbyHomein1908.Homerightlydemonstratedthatthefrescoessharedimportantfeatureswithpaintingsbyotherfifteenth-centuryFlorentines—featuressuchasskillfulrepresentationofanatomicalproportions,andofthehumanfigureinmotion.However,Homearguedthat.Botticellididnottreatthesequalitiesasendsinthemselves—rather,thatheemphasizedcleardepletionofastory,auniqueachievementandonethatmadethetraditionalFlorentinequalitieslesscentral.

BecauseofHome'semphasiscrucialtoanystudyofart,thetwentiethcenturyhascometoappreciateBotticelli'sa-chievements.

Whichofthefollowingwouldbethebesttitleforthetext?

A.TheRoleofStandardArtAnalysesandAppraisals

B.SandroBotticelli:FromRejectiontoAppreciation

C.TheHistoryofCritics'ResponsestoArtWorks

D.BotticelliandFlorentine:AComparativeStudy

33.(78)

34.(70)

35.Women'smindsworkdifferentlyfrommen's.Atleast,thatiswhatmostmenareconvincedof.Psychologistsviewthesubjecteitherasamatterorfrustrationorajoke.Nowthebiologistshavemovedintothisminefield,andsomeofthemhavefoundthattherearerealdifferencesbetweenthebrainsofmenandwomen.Butbeingdifferent,theypointouthurriedly,isnotthesameasbeingbetterorworse.

Thereis,however,adefinitestructuralvariationbetweenthemaleandfemalebrain.Thedifferenceisinapartofthebrainthatisusedinthemostcomplexintellectualprocesses—thelinkbetweenthetwohalvesofthebrain.

Thetwohalvesarelinkedbyatrunklineofbetween200and300millionnerves,thecorpuscallosum.Scientistshavefoundquiterecentlythatthecorpuscallosuminwomenisalwayslargerandprobablyricherinnervefibersthanitisinmen.Thisisthefirsttimethatastructuraldifferencehasbeenfoundbetweenthebrainsofwomenandmenanditmusthavesomesignificance.Thequestionis"What?",and,ifthisdifferenceexists,arethereothers?Researchshowsthatpresent-daywomenthinkdifferentlyandbehavedifferentlyfrommen.Aresomeofthesedifferencesbiologicalandinborn,aresultofevolution?Wetendtothinkthatistheinfluenceofsocietythatproducesthesedifferences.Butcouldwebewrong?

Researchshowedthatthesetwohalvesofthebrainhaddifferentfunctions,andthatthecorpuscallosumenabledthemtoworktogether.Formostpeople,thelefthalfisusedforwordhanding,analyticalandlogicalactivities;therighthalfworksonpictures,patternsandforms.Weneedbothhalvesworkingtogether.Andthebettertheconnections,themoreharmoniouslythetwohalveswork.And,accordingtoresearchfindings,womenhavethebetterconnections.

Butitisn'tallthateasytoexplaintheactualdifferencesbetweenskillsofmenandwomenonthisbasis.Inschoolsthroughouttheworldgirlstendtobebetterthanboysat"languagesubjects"andboysbetteratmathsandphysics.Ifthesedifferencescorrespondwiththedifferencesinthehemispherictrunkline,thereisanunalterabledistinctionbetweenthesexes.

Weshan'tknowforawhile,partlybecausewedon'tknowofanypreciserelationshipbetweenabilitiesinschoolsubjectandthefunctioningofthetwohalvesofthebrain,andwecannotunderstandhowthetwohalvesinteractviathecorpuscallosum.Butthisstrikingdifferencemusthavesomeeffectand,becausethedifferenceisinthepartsofthebraininvolvedinintellect,weshouldbelookingfordifferencesinintellectualprocessing.

WhichofthefollowingstatementsisCORRECT?

A.Biologistsareconductingresearchwherepsychologistshavegivenup.

B.Braindifferencespointtosuperiorityofonesexovertheother.

C.Resultsofscientificresearchfailtosupportpopularbelief.

D.Thestructuraldifferenceinthebrainbetweenthesexeshaslongbeenknown.

36.Themanbehindthisnotion,JackMaple,isadandywhoaffectsdarkglasses,homburgs(翘边帽)andtwo-toeshoes;yethehasbecomesomethingofalegendinAmerica'spolicedepartments.Forsomeyears,startinginNewYorkandmovingontohigh-crimespotssuchasNewOrleansandPhiladelphia,heandhisbusinesspartner,JohnLinderhavemarketedatwo-tiersystemforcuttingcrime.

First,policedepartmentshavetosortthemselvesout:rootoutcorruption,streamlinetheirbureaucracy,andmakemorecontactwiththepublic.Second,theyhavetoadoptacomputersystemcalledComstatwhichhelpsthemtoanalyzestatisticsofallmajorcrimes.Theseareconstantlykeyedintothecomputer,whichthendisplayswhereandwhentheyhaveoccurredonacolor-codedmap,enablingthepolicetomonitorcrimetrendsastheyhappenandtospothigh-crimeareas.InNewYork,Comstat'sstatisticalmapsareanalyzedeachweekatameetingofthecity'spolicechiefandprecinctcaptains.

MessrsMapleandLinder("specialistsincrime-reductionservices")havenodoubtthattheirsystemisamaincontributortothedropincrime.WhentheyintroduceditinNewOrleansinJanuary1997,violentcrimedroppedby22%inayear;whentheymerelystartedworkinginformallywiththepolicedepartmentinNewark,NewJersey,violentcrimefellby13%.Policedepartmentsarenowlininguptopayasmuchas$50,000amonthforthesetwomentoputthemstraight.

Probablyallthesenewpoliciesandbitsoftechnicalwizardry,addedtogether,havemadeabigdifferencetocrime.Butthereremainanomaliesthatcannotbeexplained,suchasthefactthatcrimeinWashingtonD.C.,hasfallenasfastasanywhere,althoughthepolicedepartmenthasbeencorruptandhopelessand,inlargestretchesofthecity,neitherpolicenorresidentsseemdisposedtofightthecriminalsintheirmidst.

Themoreimportantreasonforthefallincrimerates,manysay,isamuchlesssophisticatedone.Itisafactthatcrimerateshavedroppedastheimprisonmentratesoared.In1997thenationalincarcerationrate,at645per100000peoplewasmorethandoubletheratein1985,andthenumberofinmatesincityandcountyjailsroseby9.4%.almostdoubleitsannualaverageincreasesince1990.Surelysomecriminologistsargue,onesetoffiguresisthecauseoftheother.Itisprecisebecausemorepeoplearebeingsenttoprison,theyclaimthatcrimeratesarefalling.A1993studybytheNationalAcademyofSciencesactuallyconcludedthatthetriplingoftheprisonpopulationbetween1975and1989hadloweredviolentcrimeby10-15%.

Yetcauseandeffectmaynotbesoobviouslylinked.Tobeginwith,thesaleandpossessionofdrugsarenotcountedbytheFBIinitscrimeindex,whichislimitedtoviolentcrimesandcrimesagainstproperty.Yetdrugoffencesaccountformorethanathirdoftherecentincreaseinthenumberofthosejailed;since1980,theincarcerationratefordrugarrestshasincreasedby1000%.Andalthoughaboutthree-quartersofthosegoingtoprisonfordrugoffenceshavecommittedothercrimesaswell,thereisnotyetacrystal-clearconnectionbetweenfillingthejailswithdrug-pushersandadeclineintherateofviolentcrime.Again,thoughnationalfiguresaresuggestive,localonesdiverge:theplaceswherecrimehasdroppedmostsharply(suchasNewYorkCity)arenotalwaystheplaceswhereincarcerationhasrisenfastest.

JackMaplestartedhiscareerin______.

A.PhiladelphiaB.OregonC.NewOrleansD.NewYork

37.Itwaslateintheafternoon,andIwasputtingthefinaltouchonapieceofwritingthatIwasfeelingprettygoodabout.Iwantedtosaveit,butmycursorhadfrozen.Itriedtoshutthecomputerdown,anditseizedupaltogether.Unsureofwhatelsetodo,Iyanked(用力猛拉)thebatteryout.

Unfortunately,Windowshadbeeninthemidstofadelicateandcrucialundertaking.Thenextmorning,whenIturnedmycomputerbackon,itinformedmethatafilehadbeencorruptedandWindowswouldnotload.Then,itofferedtorepairitselfbyusingtheWindowsSetupCD.

IopenedthespecialdrawerwhereIkeepCDs,butnoWindowsCDinthere.Iwasforcedtocallthecomputercompany'sGlobalSupportCentre.Mycallwasansweredbyawomaninsomeunnamed,far-offland.IfinditannoyingtomakesmalltalkwithsomeonewhenIdon'tknowwhatcontinentthey'restandingon.SupposeIweretocommentonthebeautifulweatherwe'vebeenhavingwhentherewasamonsoonattheotherendofdiephone?SoIgotrighttothepoint

"Mycomputeristellingmeafileiscorruptedanditwantstofixitself,butIdon'thavetheWindowsSetupCD."

"Soyou'rehavingaproblemwithyourWindowsSetupCD."Shehasapparentlybeendozingand,havingcometojustasthesentenceended,wasattemptingtocoverforherinattention.

Itquicklybecameclearthatthewomanwasnotacomputertechnician.Herjobwastoserveasagatekeeper,ahumanshieldforthetechnicians.Hersoleduty,asfarasIcouldtell,wastoraiseglobalstresslevels.

Tomakemedisappear,thewomangavemethephonenumberforWindows'creator,Microsoft.Thisislikegivingsomeonethephonenumberfor,Idon'tknow,NorthAmerica.Besides,theCDworked;Ijustdidn'thaveit.NomatterhowmanytimesIrepeatedmystory,wecamebacktothesameplace.Shewascalmandresolutelypolite.

Whenmyvoicehitacertaindecibel(分贝),Iwaspassedalong,likeahot,irritablepotato,toatechnician.

"Youdon'thavetheWindowsSetupCD,ma'am,becauseyoudon'tneedit,"heexplainedcheerfully.

"Windowscamepreinstalledonyourcomputer!"

"ButIdoneedit

"Yes,butyoudon'thaveit."Wewentonlikethisforawhile.Finally,heofferedtowalkmethroughtheuseofadifferentCD,onethatwoulderasemyentiresystem."Ofcourse,you'dloseallyoure-mail,yourdocuments,yourphotos."Itwaslikeofferingtodropasafeonmyheadtocuremyheadache."Youmightbeabletorecoverthem,butitwouldbeexpensive."Hesoundeddelighted."Andit'snotcoveredbythewarranty(产品保证书)!"Thesafebegantoseemlikeagoodidea,provideditwasfull.

Ihungupthephoneanddrovemycomputertoasmall,friendlyrepairplaceI'dheardabout.Asmart,helpfulmandugoutaWindowsCDandtoldmeitwouldn'tbeaproblem.Anhourlater,hecalledtoletmeknowitwasready.Ithankedhim,andwechattedabouttheweather,whichwasthesameoutsidemywindowasitwasoutsidehis.

Whydidtheauthorshutdownhercomputerabruptly?

A.Shehadsavedwhatshehadwritten.

B.Shecouldn'tmovethecursor.

C.Thecomputerrefusedtowork.

D.Thecomputerofferedtorepairitself.

38.

Theenclosuresofthe1thand18thcenturiesmeantthat_______.

A.peoplewerenolongerlegallyentitledtoownland

B.peopleweredriventolookelsewhereformeansofsupportingthemselves

C.peoplewerenotadequatelycompensatedforthelossoftheirland

D.peoplewerebadlypaidfortheworktheymanagedtofind

39.

Whichofthefollowingstatementsisnottrue?

A.Electricfishcomefromdi

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