高考英语书面表达投诉信写作高分必背

高中高考英语书面表达投诉信写作高分必背高中高考英语书面表达投诉信写作高分必背/高中高考英语书面表达投诉信写作高分必背高考英面表达投信写作高分必背（黄金模版模典范）AletterofcomplaintPassagestructure:提出明详细状况提出解决的法投信平常包含以下几个方面的内容：明投的原由并表示憾；事求是地述生的，切不要夸张其；指出惹起的结果；提出批及理的意或督促方采取举措，或许提出所希望的以及救方式。概要依照“三步走”的写作律：第一段：表示来信所要投的，尽可能做到客礼貌，信人留下好印象。住信人不用然就是的任人，他的合作事情的最解决有着特别重要的作用。第二段：写明投的原由、的及生的结果。可以详细的原由，也可以的详细体方式。第三段：提出解决方案，不需张开。段体信的礼貌原，可以用似“假如你能⋯⋯，我将十分感谢”的表达方式。要注意做到公正、公正。Usefulsentencepatterns1.Iamwritingtocomplainabout⋯\Iamwritingtomakeacomplaintabout⋯\Iamwritingtoexpressmydissatisfactionabout⋯2.Thereissomethingwrongwith⋯Ibought.Foronething,..⋯;foranotherthing⋯tolerate⋯anymore.Ihopeyoucanconsidermysuggestionsandimprovethesituation5.Itrustyouwilltakethismatterseriouslyandmakeanefforttopreventtherecurrenceofthiskind.6.Iwouldliketohavearefund(退款)orareplacement（更）assoonaspossible.段尾常用：(1)Itwouldbehighlyappreciatedifyoucould⋯(2)Ibelieveyouwilltakemycomplaintsseriouslyand⋯(3)Ihopeyouwillgivedueattentiontothismatter.(4)Iwouldliketogetthismattersettledbytheendofthismonth.(5)Icouldnotbemoresatisfiedifyoucankindly⋯(6)Iwouldappreciateitverymuchifyoucould⋯第一篇Samples假你是李，你新的某外国品牌MP3出了故障，你写信到其企业反应：日期：上个月故障：一周前屏幕坏了，看不屏幕内容已跟当地售商家投，但其不可以解决要求：更一台新的，如不可以要求退，拿回款。DearSirorMadam,IamLiHua.Iamwritingtocomplainaboutthecellphoneproducedbyyourcompany.Outofmysatisfaction,thecellphoneIboughtlastmonthbrokedownaweekago.Icannotseeanythingonthescreen,whichhasagreateffectonmydailylifeandmywork.Muchtomydisappointment,IhavetalkedaboutthiswiththeshopwhichsoldmethisMP3,buttheycouldn’tdoanythingaboutit.Icanhardlybearthepoorserviceofferedbyyourcompany’sagents.Ihavenochoicebuttoturntoyourhelp.ItisrequiredthatyoushouldmakeareplacementofmyMP3nolaterthantheendofthismonth.Hopeyoucanlookintothematter,considermysuggestionsandsolvethisproblemassoonaspossible.Itwouldbehighlyappreciatedifitissolvedasexpected.Ifnot,Iwouldliketohaveafullrefundortakelegalaction.Lookingforwardtoyourearlyreply.RegardsLiHua投诉信格式模板：Dear________，Iam________(自我介绍).IfeelbadtotroubleyoubutIamafraidthatIhavetomakeacomplaintabout________(诉苦的事情)．Thereasonformydissatisfactionis________(整体介绍).Inthefirstplace,________(诉苦的第一个方面).Inaddition,________(诉苦的第二个方面).Underthesecircumstances,Ifindit________(感觉)to________(诉苦的方面带来的结果)．Iappreciateitverymuchifyoucould________(提出建讲和恳求),preferably________(进一步的要求),andIwouldliketohavethismattersettledby________(设定解决事情最后限时)．ThankyouforyourconsiderationandIwillbelookingforwardtoyourreply.Yourssincerely，LiMing第二篇投诉信：汤姆在一家商铺购得低质商品，不予受理，汤姆为此向经理写一封投诉信。

遂与营业员交涉。但该营业员对他态度粗暴，January3,2003DearManager,NowIamwritingtotellyouthatIboughtaTVsetfromyourshopseveraldaysago.ButwhenIbroughtithomeandturnediton,Ifounditdidn’tworkproperly.SoItookitbacktotheshopandtoldtheassistantwhathadhappened.Tomysurprise,yourassistantdidn’thelpmetosolvetheproblem.Onthecontrary,heshoutedatmerudelyandrefusedtoexamineit.Iknowthatyourshopenjoysahighreputationofgoodservice,soIboughttheTVsetinyourshop.Buttoday,Iamsorrytofindthatsuchserviceshouldhavehappenedinyourshopandyourassistantdidn’tseriouslythinkoftheinterestsofcustomers.Ihopeyouwilllookintothematterandgivemeareasonableexplanation.Iamwaitingtoknowhowyouwilldealwithit.ThankyouforyourconsiderationandIamexpectinganearlyreply.Sincerelyyours,Tom第三篇网上购物书本投诉信书面表达范文：DearSirorMadam,I’mastudentfromGuangmingMiddleSchool.Asafaithfulsupporterofyourwebsite,Ihaveenjoyedyourconvenienceandtimelyservice.Butthistime,I’mwritingforyourhelp.OnDec26th,Iorderedabest-sellerTwilightthroughyourwebsite.Unfortunately,quiteafewpageswerefoundmissingwhenIreaditafterwards,greatlyaffectingmyunderstandingofthebook.Iwaswonderingwhetheryoucouldsolvethisprobleminaproperway,forinstance,sendingmeanewbook,forIreallylovethebook.Yourearliestreplywillbeappreciated.Thankyou!实战操练作文翻译敬爱的布朗先生，我很快乐地告诉您，我们上周日订购的冰箱fridge在9月21日收到了。可是我们很遗憾地发现这台冰箱没法正常运行。使用这台冰箱几日今后，我们发此刻里面的食品很快变质了。当我们丈量里面的温度temperature时，诱惑地发现温度在17℃，显然高出了0℃—9℃的标准温度范围beyondthestandardtemperaturebetween0℃and9℃。不用说，这个问题已经影响了我们的正常生活。您能赶快派人过来维修一下吗？请马上关注并赶快答复，不胜感谢。您忠实的顾客李华高考英语书面表达投诉信写作参照答案【模拟翻译】敬爱的布朗先生，我很快乐地告诉您，我们上周日订购的冰箱在

9月

21日收到了。可是我们很遗憾地发现这台冰箱没法正常运行。使用这台冰箱几日今后，我们发此刻里面的食品很快变质了。当我们丈量里面的温度时，诱惑地发现温度在17℃，显然高出了0℃—9℃的标准温度范围。不用说，这个问题已经影响了我们的正常生活。您能赶快派人过来维修一下吗？请马上关注并赶快答复，不胜感谢。您忠实的顾客李华【模拟翻译】DearMr.Brown,IamgladtoinformyouthatthefridgeweorderedlastSundaywasreceivedonSeptember21.Butweareregretfultofindthatitcannotworknormally.Afterusingthefridgeforafewdays,wefoundthatthefoodkeptinitbadquickly.Whenwetookthetemperatureinit,wewereconfusedtofinditwasabout17℃,obviouslybeyondthestandardtemperaturebetween0℃and9℃.Needlesstosay,thisproblemhasinterruptedournormallife.Couldyoupleasesendamantorepairitinashorttime?Yourpromptattentionandearlyreplywillbeappreciated.

gotYoursfaithfully,LiHua【模拟真题1：投诉服务态度】假如你是李华，昨天在商场购置了一台电电扇，回家后发现它不可以运行。你回到店里与营业员交涉时该营业员对你的态度恶劣，对你提出的问题不予受理。请你为此向经理写一封投诉信。【模拟真题：投诉服务态度】DearMananger,IfeelsorrytotroubleyoubutIamafraidthatIhavetomakeacomplaint.YesterdayIboughtanelectricfaninyourshop,butwhenIgothomeandturnediton,itdidn’twork.SoItookitbackandtalkedtotheassistantabouttheproblem.Tomysurprise,insteadofhelpingmesolvetheproblem,theman,inarudemanner,refusedtoexamineit.Generally,yourshopiswell-knownforgoodserviceandthatiswhyIboughttheelectricfaninyourshop.Iwasreallyupsettofindthatsuchathingshouldhaveoccurredinyourshop.Iamwaitingforareasonableexplanationandexpectinganearlyreply.Sincerelyyours,LiHua【模拟真题2：投诉衣服质量】假定你是李华，在一家网店购置了一件羊毛衫，昨天收到后发现羊毛衫后背有个洞，你给卖家打了几次服务电话，对方电话却向来占线。请你给卖家MissMacleod写一封投诉信：1.要求对方换一件新的羊毛衫或退款：2.咨询对方怎样返还已经收到的羊毛衫；3.希望对方赶快答复。【模拟真题：投诉衣服质量】DearMissMacleod,I’mpleasedtotellyouthatthewoolensweaterIboughtfromyourstorethroughtheInternetarrivedontimeyesterday.Butwhencheckingit,Ifoundanobviousholeontheback.Iwonderwhyyoudidn’tnoticeitwhenyoudeliveredthesweatertome.Ihavedialedyourservicenumberafewtimes,onlytoberepeatedlytoldthatitwasbusy.Thisproblemreallymakesmeannoyed.Couldyouchangeanewoneformeorreturnmymoneyassoonaspossible?Bytheway,howshallIsendthissweaterbacktoyou?Iamlookingforwardtoyourearlyreply.Yoursfaithfully,LiHua你是李华，两周前你从网上一套书虫系列读物

（BookwormSeries）昨天才到货，且包装损坏，数目不足。请就此向网店客服写邮件投诉。重点以下：介绍购物状况反应存在问题提出解决方案注意：词数100词左右可适合增添细节，使行文连接开头结尾已给出，不计入总词可能用到的生词：投诉官方范文：

complaintn.Towhomitmayconcern,Iamoneofyourcustomers(顾客).Iordered（订购）asetof(一套)BookwormSeriesonyourwebsitetwoweeksago,butIdidn’treceivethemuntilyesterday.Andmuchtomydisappointment,thebooksweresopoorlypackedupthatthecoverofonebookwastorn.Tomakemattersworse,itisnotacom