基于STEAM理念的本科酒店管理专业创新型人才培养研究

基于STEAM理念的本科酒店管理专业创新型人才培养研究摘要：

随着社会经济和科技的发展，酒店管理行业也日益壮大，同时，不断出现新的挑战和机遇。为了培养具有创新精神的酒店管理人才，本文以STEAM（科学，技术，工程，艺术，数学）理念为基础，构建了本科酒店管理专业创新型人才培养模式，并对该模式进行了实践和研究。首先，通过调查问卷和访谈等方式，分析了学生对酒店管理专业及其人才培养的认知和需求；其次，建立了“理论学习+实践探究+创新实践”三大环节的课程体系，实现了课程内容、教学方法和实践活动的创新和融合；然后，利用实践项目、竞赛和论文等方式，培养学生的实践能力和创新思维；最后，通过学生问卷、专家评审和实践效果评估等方式，对模式进行了评价和总结。研究表明，基于STEAM理念的本科酒店管理专业创新型人才培养模式，能够有效地激发学生的创新精神和实践能力，培养出具有综合素质和专业技能的酒店管理人才。本文对于提高酒店管理专业人才培养质量和推动教学改革具有一定的参考价值。

关键词：STEAM理念；酒店管理专业；人才培养；创新思维；实践能力

Abstract：

Withthedevelopmentofsocialeconomyandtechnology,thehotelmanagementindustryisalsogrowingrapidly,andthereareconstantlynewchallengesandopportunities.Inordertocultivateinnovativetalentsinhotelmanagement,thispapertakestheSTEAM(Science,Technology,Engineering,Arts,andMathematics)conceptasthebasistoconstructaninnovativetalentcultivationmodelfortheundergraduatehotelmanagementmajor,andconductspracticeandresearchonthemodel.Firstly,bymeansofquestionnairesandinterviews,thepaperanalyzesstudents'understandinganddemandforhotelmanagementmajorsandtalentcultivation.Secondly,acurriculumsystemwiththreemajorlinksof"theoreticallearning+practicalexploration+innovativepractice"isestablishedtorealizeinnovationandintegrationofcurriculumcontent,teachingmethodsandpracticalactivities.Then,bymeansofpracticalprojects,competitions,andpapers,students'practicalabilityandinnovativethinkingarecultivated.Finally,themodelisevaluatedandsummarizedbymeansofstudentquestionnaires,expertreviewsandpracticaleffectevaluations.ThestudyshowsthattheinnovativetalentcultivationmodelfortheundergraduatehotelmanagementmajorbasedontheSTEAMconceptcaneffectivelystimulatestudents'innovativespiritandpracticalability,andcultivatehotelmanagementtalentswithcomprehensivequalitiesandprofessionalskills.Theresearchhascertainreferencevalueforimprovingthequalityoftalentcultivationinhotelmanagementmajorsandpromotingteachingreform.

Keywords:STEAMconcept;hotelmanagementmajor;talentcultivation;innovativethinking;practicalabilitTheSTEAMconceptemphasizesintegratingarts,design,andothercreativethinkingprocessesintoscience,technology,engineering,andmathematics(STEM)subjects.IncorporatingtheSTEAMconceptintohotelmanagementeducationcanbringaboutnumerousbenefits.Firstly,itcanstimulatestudents'innovativethinking,whichiscrucialinthehospitalityindustry.Hotelmanagementinvolvescontinuousinnovationtoimprovecustomerexperienceandsatisfaction.Therefore,theSTEAMapproachcanintroducecreativethinkingmethodsandchallengestudentstothinkoutsidethebox,leadingtoinnovativesolutionsandideas.

Secondly,theSTEAMconceptcanimprovestudents'practicalabilities.Hotelmanagementrequireshands-onskillsinvariousareassuchasfoodandbeverage,housekeeping,customerservice,andrevenuemanagement.Theconcept'sdesignthinkingprocessencouragesstudentstodevelopprototypesandtesttheirideas,leadingtopracticalskillsdevelopment.Moreover,collaborationandteamwork,acrucialaspectoftheSTEAMconcept,canimprovestudents'communicationandleadershipskills.

IncorporatingtheSTEAMapproachcanalsoenhancestudents'creativity,appreciationofaesthetics,andculturalawareness.Studentsareexposedtodifferentartforms,cultures,anddesignprinciples,whichcaninfluencetheirthinkingandproblem-solvingskills.Integratingartanddesigncoursesintothehotelmanagementcurriculumcanhelpstudentsdevelopaneyeforaestheticsandimprovetheirabilitiestocreatevisuallyappealingandengaginghospitalityspaces.

Inconclusion,theSTEAMconceptcansignificantlyimpactthequalityoftalentcultivationinhotelmanagementmajors.Studentscandevelopinnovativethinking,practicalskills,creativity,andculturalawareness,leadingtocomprehensivequalitiesandprofessionalskillssuitableforthehospitalityindustry.ThereisaneedforinstructionalandprogrammaticchangestoalignhotelmanagementcurriculumswiththeSTEAMapproachtoproducehighlyskilledprofessionalswhowillcontributetothegrowthoftheindustryTheintegrationoftheSTEAMapproachinhotelmanagementprogramscanhaveasignificantimpactonthequalityoftalentcultivation.STEAMeducationaimstopromoteinnovation,problem-solving,andcriticalthinkingbyincorporatingscience,technology,engineering,arts,andmathematicsintodifferentsubjects.Inthecontextofhotelmanagement,theSTEAMapproachcanprovidestudentswithasolidfoundationinscienceandtechnology,enhancetheircreativityandculturalawareness,andfostertheirpracticalskills,therebyproducinghighly-skilledprofessionalswhocancontributetothegrowthofthehospitalityindustry.

OneofthebenefitsoftheSTEAMapproachtohotelmanagementeducationisthatitcanhelpstudentsdevelopinnovativethinkingcapabilities.Throughtechniquessuchasdesignthinking,studentscanlearnhowtoapproachcomplexproblemscreativelyanddevelopsolutionsthatmeettheneedsofguestsandthehotelindustry.Additionally,bylearningandworkingonprojectsthatintegratescienceandtechnology,studentscangainamorecomprehensiveunderstandingofthehotelindustryandfindnewwaystoimproveitsoperationsandservices.

Inadditiontoimprovinginnovativethinking,theSTEAMapproachcanalsohelpstudentsenhancetheirpracticalskills.Forexample,studentscanworkonprojectsthatinvolveengineeringprinciples,suchasdesigningefficientenergysystemsoroptimizingwatermanagementpractices.Theycanalsolearnaboutthelatesttechnologiesusedinthehospitalityindustry,suchasartificialintelligence,bigdataanalytics,andvirtualreality,andapplythemintheirstudiesandfuturecareers.Byintegratingpracticalskillsintotheireducation,studentscanbebetterequippedtotacklereal-worldproblemsandmeetthechangingdemandsofthehotelindustry.

Moreover,theSTEAMapproachcanalsofosterculturalawarenessandsensitivityamonghotelmanagementstudents.Byincorporatingtheartsandhumanitiesintotheirstudies,studentscanlearnaboutthediverseculturalperspectivesofguestsandstaffmembers,anddeveloptheempathynecessarytoprovideexceptionalservice.Additionally,bylearningabouttheculturalsignificanceoffoodanddrink,studentscanimprovetheirunderstandingofhowtocatertodifferenttastesandpreferencesofguestsfromvariousculturalbackgrounds.Culturallyawareprofessionalsarebetterequippedtoprovideaninclusiveandwelcomingenvironmentforguests,whichiscriticalinthehospitalityindustry.

Inconclusion,toproducehighlyskilledprofessionalswhocancontributetothegrowthofthehospitalityindustry,thereisaneedforinstructionalandprogrammaticchangestoalignhotelmanagementcurriculumswiththeSTEAMapproach.ThroughSTEAMeducation,studentscandevelopinnovativethinking,practicalskills,creativity,andculturalawareness,leadingtocomprehensivequalitiesandprofessionalskillssuitableforthehospitalityindustry.Astechnologyadvancesandcustomerexpectationschange,theSTEAMapproachcanpreparestudentstofacethechallengesofthefutureandadapttotheneedsoftheindustryHotelmanagementisacrucialaspectofthehospitalityindustrythatrequiresindividualswithexcellentskillsincommunication,leadership,customerservice,andproblem-solvingskills.However,inrecentyears,theindustryhaswitnessedsignificantadvancesintechnology,changingcustomerneedsandpreferences,andashifttowardssustainablepractices.Thesechangesrequirelearnerstoadoptnewsetsofskills,knowledge,andattitudestosucceedinthefield.Therefore,hotelmanagementschoolsneedtopreparestudentsadequatelybyrevisingcurriculumstoincorporateSTEM(Science,Technology,Engineering,andMath)andaddingArts(STEAM)disciplinestoproducegraduatesthatarewell-roundedandequippedwithbothtechnicalandsoftskillsforthefuture.

OneofthewaystoalignhotelmanagementcurriculumswithSTEAMisbyintegratingtechnologyanddataanalysisintotheclasses.Forinstance,hotelmanagementstudentscanbetaughthowtousesoftwaretomanagehoteloperationssuchasbookings,billing,inventory,marketing,andrevenuemanagement.Coursesondatabasemanagement,webdesign,andanalyticscanofferstudentsadeeperunderstandingofhowtechnologycanoptimizeandstreamlinehoteloperations,improveguestexperienceandoverallprofitability.Learningtheseskillscanalsocreatenewjobopportunitiesforstudents,leadingtojobsecurityandindustryrelevance.

AnotherapproachtoaligninghotelmanagementcurriculumswithSTEAMisincorporatingdesignthinking,creativity,andinnovationintothelearningprocess.Hotelmanagementschoolscanoffercoursesonmarketing,branding,designthinking,andcreativityalongsidetraditionalmanagementcourses.Theseclassesshouldbeaimedatteachingstudentshowtocreatenewandinnovativehotelconcepts,howtopersonalizeguestexperiences,andhowtodesignspacesthatconformtoguestpreferences.Studentsshouldbeencouragedtothinkoutsidetheboxandcreatesolutionsthataretailor-madetosolveindustrychallenges.Thisapproachhelpsstudentsdevelopcreativeandcriticalthinkingskillsthatenablethemtofacecomplexchallengesandmakeinformeddecisions.

IntegratingtheArtsintohotelmanagementcurriculumscanalsohelppreparestudentsforsuccessfulcareersintheindustry.Forexample,coursesoncultureandlanguagecanteachstudentshowtocommunicateeffectivelywithguestsfromdiverseculturalbackgrounds.Thesecoursesshouldemphasizecross-culturalsensitivity,etiquette,andcommunicationskillstoequipstudentswiththeknowledgeandskillsrequiredtodealwithguestsfromdiverseculturalbackgrounds.Additionally,coursesonlaw,ethics,andsustainabilitycanhelpstudentsunderstandtheimportanceofresponsiblepracticesthatprotecttheenvironment,humanrights,andwelfare.

Finally,hotelmanagementschoolsshouldconsiderincorporatingexperientiallearningintothecurriculum.Studentsshouldhavetheopportunitytoparticipateininternships,servicelearning,andstudyabroadprogramstogainpracticalexperienceintheindustry.Theseexperiencescanhelpstudentsapplytheoreticalknowledge,learnfromprofessionalsinthefield,anddevelopprofessionaln