英文投诉信回复

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怎么用（英语）来回复客户发来的投诉信，怎样写才对比适合?下面是我给大家整理了投诉信回复英文（范文），供大家参阅!

英文投诉信回复范文1

Wefullyunderstandthesituation,andweadmititsourmistake,pleaseacceptoursincereapologytoyou.Hereisthesolution,ifyoudisagreepleasedoletusknowandwewilldoourbesttofindthebestsolutionforyou.Wethankyouforyourkindconcernandletterwithwhichwecanpromoteourselves,withwhichwecanapproachtotheperfect.

Wishyouallthebest

yours,

英文投诉信回复范文2

对于无理取闹的客人：

DearSir/Madm:

Thanksforyourletter,fromwhichweunderstandthesituation.Wearesosorryforourimperfectservice,hopeyoucouldkindlyforgiveus.Welookforwardtoservingyouagainwithmoresatisfiedservice.Againpleaseacceptoursincereinvitationandwewillbewaitingforyoursoonarrival.

withallourbestregardsandwishes!

yours,

英文投诉信回复范文3

假使你是王华，在第一百货商店买了一部SQ200手机，察觉手机有质量问题，写信给商店经理投诉。内容如下：

1.不能拍照，不能收发信息，等等。。。

2.梦想对方可以允许你退货或者是换部新手机。

3.写信日期是2022年12月21日。留神（书信格式）。

No.7JiangNanRoad,

ChongqingCity,China

stDec.21,2022

DearManager,

MynameisWangHua.IamwritingthislettertotellyousomeproblemsabouttheSQ200cellphonewhichIboughtfrom

ththeFirstSuperStoreonDec.the18.

Firstofall,thecellphonecannotbeusedtotakepictures.Itseemsthatthereissomethingwrongwiththecamera.Second,

Icanneitherreceivenorsendmessagesthroughthiscellphone.Moreover,thebutterypoweristooshorttolastforoneday.

Becauseoftheaboveissues,Irequirethatyoueitherallowmetoreturnthiscellphoneandyourefundthemoneytomyaccountorgiveanothernewphonetome.Ifyouhaveanybettersuggestionspleasecontactmeassoonaspossible.

Thankyou!

YoursCustomer,

WangHua.

假使你是第一百货公司的经理吴刚，针对上文赋予回复。

thDec.30,2022

DearMr.Wang,

MynameisWuGang,theGeneral

ManagerfromTheFirstSuperStore.Firstofall,Iwouldliketosaysorryaboutyournewphoneandthankyoufortellingus

abouttheseproblems.

AsfarasyourSQ200cellphoneis

concerned,Isuggestthatyoureturnitbacktoourstoreandwewillgiveyouanotherone.Thechargewillbeallonus.Inordertoexpressourregrets,weplantosendyouagiftcard.Ipromisethenewcellphoneisgoingtobeperfect!

Finally,wearesorryagainandhopeyouwilllikethenewcellphone!Ifyouhaveanyquestions,pleasefeelfreetocontactme.Haveagoodday!

Si